Toshiba E-Studio 5540c Troubleshooting Manual page 109

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Failure to process print image
2B51
The storage period of e-Filing documents will expire
2B71
The HDD for storing e-Filing data is running out of
2B80
space.
Insufficient memory
2B90
Invalid box password specified
2BA0
Incorrect paper size, color mode or resolution
2BA1
2BB0 Job canceled
Power failure occurred
2BB1
System fatal error
2BC0
Power failure occurred during e-Filing restore
2BD0
Failure to obtain the machine parameters
2BE0
Reached the maximum number of pages
2BF0
2BF1 Reached the maximum number of documents
2BF2 Reached the maximum number of folders
Network Settings
Syntax error, command unrecognized
2500
Syntax error in parameters or arguments
2501
Bad sequence of commands
2503
Command parameter not implemented
2504
Mailbox unavailable
2550
User not local
2551
Insufficient system storage
2552
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Make sure that the Function List can be printed out. Try
printing again. If the error still persists, contact your
service representative.
Check whether any necessary documents are stored in
e-Filing. The documents will be deleted in a few days.
Delete all unnecessary documents in e-Filing.
Turn the power OFF and then back ON. Try scanning
again. If the error still persists, contact your service
representative.
Make sure that the password is correct and try scanning
again, or first reset the password and then reattempt
the scan. When this error occurs in the printing of the
data in e-Filing, do this with the administrator's
password. If recovery is still not completed or in case of
an invalid password for the operation of other printing
(opening the file, etc.), contact your service
representative.
This size, color mode or resolution is not supported by
e-Filing. Please check the paper size, color mode or
resolution.
The job was canceled.
Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
Turn the power OFF and then back ON. Try scanning
again. If the error still persists, contact your service
representative.
Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
Turn the power OFF and then back ON. Try scanning
again.
Reduce the number of pages of the job in error and
perform the job again.
Delete the documents from the boxes or folders.
Delete the folders from the boxes.
Check whether the Terminal mail address and
Destination mail address are correct. Check whether
the mail server is operating properly. Turn the power
OFF and then back ON. Try the problem job again.
Check whether the Terminal mail address and
Destination mail address are correct. Check whether
the mail server is operating properly. Turn the power
OFF and then back ON. Try the problem job again.
Check whether the mail server is operating properly.
Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
Check whether the mail server is operating properly.
Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
Confirm that the destination Email addresses are
correct. Check the access privilege for the mailbox in
the mail server.
Confirm that the destination Email addresses are
correct. Check whether the mail server is operating
properly.
The file is too large for the mailbox. Confirm the mailbox
size on the mail server. Transmit again in text mode or
with a lower resolution. If the error still persists, divide
the document and transmit again.
Error Codes 107