Error Codes - Canon EOS 7D Mark II (G) Instruction Manual

Error Codes

Error number
Cause and countermeasures
Number
Communications between the camera and lens is faulty. Clean the
lens contacts.
01
Clean the electrical contacts on the camera and lens, use a Canon
lens, or remove and install the battery pack again (p.21, 22, 40).
Card* cannot be accessed. Reinsert/change card* or format card*
with camera.
02
Remove and insert the card again, replace the card, or format the
card (p.41, 67).
Cannot save images because card* is full. Replace card*.
04
Replace the card, erase unnecessary images, or format the card
(p.41, 67, 392).
The built-in flash could not be raised. Turn the camera off and on again.
05
Operate the power switch (p.45).
Sensor cleaning could not be performed. Turn the camera off and
on again.
06
Operate the power switch (p.45).
10, 20 An error prevented shooting. Turn the camera off and on again or
30, 40 re-install the battery.
50, 60
Operate the power switch, remove and install the battery pack
70, 80
again, or use a Canon lens (p.40, 45).
99
* If the error still persists, write down the error number and contact your nearest
Canon Service Center.
510
If there is a problem with the camera, an
error message will appear. Follow the on-
screen instructions.
Error Message and Solution