Ricoh 917F Operating Instructions Manual page 1770

5. Troubleshooting When Using the Scanner Function
Message
"No response from the
scanner."
"Scanner is not available on
the specified device."
"Scanner is not available.
Check the scanner
connection status."
"Scanner is not available.
Check the scanner
connection status."
5
"Scanner is not ready. Check
the scanner and the options."
"The name is already in use.
Check the registered names."
• Under Windows Vista, a message may appear if paper jams during scanning with the WSD scanner.
After clearing the paper jam, click [OK] to close the message dialog box, and then resume the
operation.
92
Cause
The network is crowded.
The TWAIN scanner function
cannot be used on this
machine.
The machine's main power
switch is off.
The machine is not connected
to the network correctly.
The ADF cover is open.
You tried to register a name
that is already in use.
Solution
Wait for a while, and then try to
reconnect.
Contact your service representative.
Set the main power switch to "On".
• Check whether the machine is
connected to the network correctly.
• Deselect the personal firewall
function of the client computer. For
details, see Windows Help.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine's protocol. See
"Connecting the Machine" and
"Using telnet", Network and
System Settings Guide
Check whether the ADF cover is closed.
Use another name.
.