Bluetooth Connection - Motorola MC9190-G Integrator Manual

Troubleshooting the MC9190-G (Continued)
Table 8-1
Problem
The MC9190-G does
not accept scan input.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 8-2
Problem
MC9190-G cannot
find any Bluetooth
devices nearby.
MC9190-G keeps
powering down to
protect memory
contents.
There is a delay in the
Bluetooth stack
re-initializing during a
resume from suspend.
Cause
Scanning application Verify that the MC9190-G is loaded with a scanning application.
is not loaded. See the System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between Ensure MC9190-G is within proper scanning range.
exit window and bar
code is incorrect.
MC9190-G is not Ensure the MC9190-G is programmed to accept the type of bar
programmed for the code being scanned.
bar code.
MC9190-G is not If a beep on a good decode is expected and a beep is not heard,
programmed to check that the application is set to generate a beep on good
generate a beep. decode.
Battery is low. If the scanner stops emitting a laser beam when the trigger is
pressed, check the battery level. When the battery is low, the
scanner shuts off before the MC9190-G low battery condition
notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Cause
Too far from other
Bluetooth devices.
The Bluetooth device(s)
nearby are not turned on.
The Bluetooth device(s) are
not in discoverable mode.
The MC9190-G's battery is
low.
This is the normal behavior. No solution required.
Maintenance & Troubleshooting
Solution
Solution
Move closer to the other Bluetooth device(s), within a range
of 10 meters (30 feet).
Turn on the Bluetooth device(s) you wish to find.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device's user documentation for help.
Recharge the battery.
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