Bluetooth Connection - Motorola MC75 User Manual

Troubleshooting the MC75 (Continued)
Table 7-1
Problem
The MC75 does not
accept scan input.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 7-2
Problem
MC75 cannot find any
Bluetooth devices
nearby.
When trying to
connect a Bluetooth
phone and MC75, the
phone thinks a
previously paired
MC75 is used.
Cause
Scanning Load a scanning application on the MC75. See the system
application is not administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC75 within proper scanning range.
exit window and bar
code is incorrect.
MC75 is not Program the MC75 to accept the type of bar code being scanned.
programmed for the
bar code.
MC75 is not If the MC75 does not beep on a good decode, set the application to
programmed to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC75 low battery condition notification. Note: If the
scanner is still not reading symbols, contact the distributor or
Motorola.
Cause
Too far from other Move closer to the other Bluetooth device(s), within a range of 10
Bluetooth devices. meters.
The Bluetooth Turn on the Bluetooth device(s).
device(s) nearby are
not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed, refer to
device(s) are not in the device's user documentation for help.
discoverable mode.
The phone Manually delete the pairing device and name from the phone. Refer
remembers the to the phone's user documentation for instructions.
name and address
of the MC75 it last
paired with via the
Bluetooth radio.
Maintenance & Troubleshooting
Solution
Solution
7 - 7