Troubleshooting Guide - Quadra-Fire MTV-E2-CSB Owner's Manual

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Troubleshooting Guide

With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob-
lem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken.
This troubleshooting guide can only be used by a qualifi ed service technician.
Symptom
Plug in appliance - No
response.
Unit will not light
Fire starts but goes out
October 27, 2014
Possible Cause
No Power to outlet.
5 amp fuse blown
Snap disc tripped or defective.
No Fuel
Vacuum switch not closing; no vacuum
Hopper lid open
Defective hopper switch.
Safety snap disc is tripped
Feed System is jammed
Feed motor not plugged in
Igniter not plugged in
Defective igniter
Firepot plugged-up / dirty
Remote receiver is set to "OFF"
Dial control is set to "OFF"
Dirty fi repot, exhaust path, and/or
venting plugged
Exhaust sensor cannot read tem-
perature or is loose
Exhaust plenum is dirty
Exhaust probe is defective (error
code may result)
7080-132D
MT. VERNON E2
Corrective Action
Check circuit breaker at service
panel.
Replace control board - don't replace
fuse
Reset or replace snap disc.
Check hopper; load with wood
pellets
Check vacuum switch wires are
installed
Check vacuum hose is connected to
switch and feed tube port and is in
good condition
Make sure venting system is clean
Make sure front door is closed
Check vacuum tube for blockage or
restrictions/kink
Close hopper lid
Check hopper switch operation
Check hopper switch wires for
integrity
Check to make sure convection
blower wires are connected and
reset snap disc (located on RH side
of appliance)
Clean & inspect convection blower
and convection air path.
Inspect and un-jam the feed assem-
bly
Reconnect feed motor
Connect the igniter wires
Replace igniter
Clean fi repot and movable fl oor
Remove ash from the ashpan
Set the three-way-switch to
"REMOTE"
Turn dial control (on the appliance)
to a setting other than OFF
Clean fi repot and movable fl oor
Inspect and clean exhaust path and
venting
Clean fi rebox, exhaust path, and
venting (including behind baffl e)
Secure the exhaust probe to exhaust
blower housing – keeping its wire
away from hot surfaces
Clean exhaust path to plenum
Check for probe wire integrity and/
or replace defective exhaust probe
securing the exhaust probe to
exhaust blower housing – keeping its
wire away from hot surfaces
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