Quadra-Fire MTVI-E2-MBK-C Manual

Quadra-Fire MTVI-E2-MBK-C Manual

Mt. vernon e2 insert pellet appliance
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
MT. VERNON E2 INSERT
PELLET Appliance
Model(s):
MTVI-E2-MBK-C
MTVI-E2-PMH-C
CAUTION
Tested and approved for wood pellets only. Burning of
any other type of fuel voids your warranty.
To obtain a French translation of this manual, please contact
your dealer or visit www.QuadraFire.com
Pour obtenir une traduction française de ce manuel, s'il vous
00
plaît contacter votre revendeur ou visitez www.QuadraFire.com
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
MTVI-E2-CSB-C
NOTE
Please read this entire manual
before use of this pellet fuel-burning
room appliance. Failure to follow
these instructions could result in
property damage, bodily injury, or
death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do NOT burn garbage or flammable fluids
such as gasoline, naphtha, or engine oil in
room appliance.
• Do not over fire - If appliance or chimney
connector glows, you are over firing. Over
firing will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fire officials or authorities having juris-
diction about restrictions, installation inspection, and permits.
7082-151C
WARNING
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
CAUTION
November 28, 2017

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Summary of Contents for Quadra-Fire MTVI-E2-MBK-C

  • Page 1 PELLET Appliance property damage, bodily injury, or death. Model(s): • Do not store or use gasoline or other flam- MTVI-E2-MBK-C MTVI-E2-CSB-C mable vapors and liquids in the vicinity of MTVI-E2-PMH-C this or any other appliance. • Do NOT burn garbage or flammable fluids such as gasoline, naphtha, or engine oil in room appliance.
  • Page 2: Sample Of Serial Number / Safety Label

    MT. VERNON E2 INSERT-C and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Behind right cast side panel CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.
  • Page 3: Table Of Contents

    MT. VERNON E2 INSERT-C Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. •...
  • Page 4: Warranty Policy

    MT. VERNON E2 INSERT-C B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5 MT. VERNON E2 INSERT-C WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...
  • Page 6: Quick Start Guide

    MT. VERNON E2 INSERT-C QUICK START GUIDE C. Quick Start Guide *Before you plug in this appliance, follow these instructions* Empty Fire box Add pellets and close lid Turn DIAL to OFF Plug in the appliance • Exhaust blower will run for about 45 Seconds (wait for it to stop before priming) •...
  • Page 7: Listing And Code Approvals

    8600 BTU’s which is the average BTU’s from a NOTE: Hearth & Home Technologies, manufacturer of pound of pellets. this appliance, reserves the right to alter its products, their specifications and/or price without notice. Quadra-Fire is a registered trademark of Hearth & Home Technologies. November 28, 2017 7082-151C...
  • Page 8: Operating Instructions

    MT. VERNON E2 INSERT-C User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or Fire Risk. low ash content. • Do not operate appliance before reading and understanding operating instructions.
  • Page 9: Filling The Hopper

    MT. VERNON E2 INSERT-C I. Fire pot Purge installed and that all safety requirements have been met. Pay particular attention to the fire protection and venting. Purpose: To help remove debris from the fire pot and help the appliance burn as efficient as possible. 2.
  • Page 10: Fire Characteristics

    MT. VERNON E2 INSERT-C K. Fire Characteristics WARNING The overall height of the flame will vary throughout the burn HOT SURFACES! for a couple of reasons: The flame will vary based on type of fuel or batch of Glass and other surfaces are hot during fuel.
  • Page 11: Led Color Coding Chart And Explanation

    MT. VERNON E2 INSERT-C M. LED Color Coding Chart and Explanation The number of flashes between pauses is per one second unless otherwise indicated. No. of Flashes Description Notes Color between pauses Steady ON while When priming the feed system and filling the fire pot, DO Feed Motor is running priming feed tube NOT OVERFILL Fire pot FOR...
  • Page 12: Restarting The Appliance

    MT. VERNON E2 INSERT-C N. Restarting the Appliance P. Trim Adjustment Restart Process 1. When the appliance has run out of fuel and the “empty hopper” error code illuminates, add pellet fuel to the hopper. 2. Dump the ashes and clinkers built up in the fire pot by pulling the ash dump removal handle out several times.
  • Page 13: Programming Thermostat

    MABLE THERMOSTAT T: WALL-STAT-P MT. VERNON E2 INSERT-C Programming Thermostat Q. Programming Thermostat 25’ of Batte Program Schedule The thermostat maintains a desired room temperature. ou use Pre-set settings are shown below. The 5-2 day programmable function allows one program e.
  • Page 14: Frequently Asked Questions

    MT. VERNON E2 INSERT-C R. Frequently Asked Questions What is the metal object with the bend in it that came inside the plastic bag? What causes my glass to become dirty? It is a clean-out tool used to help clean the fire pot and If the glass has white ash build up it is normal and the remove any jams in the rare event they occur in the feed glass should be cleaned.
  • Page 15: Maintenance And Service

    MT. VERNON E2 INSERT-C Maintenance and Service When properly maintained, your fireplace will give you CAUTION many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, trou- Shock and Smoke Hazard bleshooting and service for your appliance. Visit www. QuadraFire.com to locate a dealer.
  • Page 16: General Maintenance And Cleaning

    MT. VERNON E2 INSERT-C 2. Cleaning Ash Pan C. General Maintenance and Cleaning • Frequency: Weekly or every 3-5 bags • By: Homeowner 1. Cleaning Fire pot using Lever a. Locate the ash pan underneath the fire pot. • Frequency: Daily or as needed” b.
  • Page 17 MT. VERNON E2 INSERT-C 4. Cleaning Heat Exchanger & Drop Tube • Frequency: Monthly or every ton of fuel (50 bags). • By: Homeowner NOTE: Heavy duty vacuum cleaners may be obtained, spe- cifically designed for solid fuel appliance cleaning. Tools Needed: A Shop Vacuum and generic micro cleaning kit;...
  • Page 18 MT. VERNON E2 INSERT-C 5. Ash Removal System Inspection & Cleaning • Frequency: Monthly or after burning 50 bags of fuel. • By: Homeowner a. Be sure the appliance is allowed to cool. b. Open the front cast door and cycle the ash removal handle - these should be inspected for functionality c.
  • Page 19 MT. VERNON E2 INSERT-C 6. Cleaning the Hopper 9. Cleaning Exhaust System - Requires No Lubrication • Frequency: See chart on pg. 16 • By: Homeowner • Frequency: See chart on pg. 16 • By: Homeowner a. Be sure the appliance is allowed to cool. a.
  • Page 20: Soot Or Creosote Fire Awareness

    MT. VERNON E2 INSERT-C 13. Preparing Firebox for Non-Burn Season • Frequency: See chart on pg. 16 Pellets Back-Up • By: Homeowner in Feed Tube a. The appliance must be in complete shutdown and allow Firepot Overfills the appliance to completely cool down. b.
  • Page 21: Glass Replacement

    MT. VERNON E2 INSERT-C 4. Disconnect the wire from the control board connection WARNING and hall effect switch/housing. 5. Using an 7mm socket wrench or nut driver, loosen the Cast iron is a very heavy material. The baffle nuts securing the motor and impeller to the housing. is made of cast iron and therefore is heavy and Rotate the blower and remove from housing.
  • Page 22: Troubleshooting Guide

    MT. VERNON E2 INSERT-C Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
  • Page 23 MT. VERNON E2 INSERT-C Symptom Possible Cause Corrective Action Area where the thermostat is placed Check thermostat proximity to doors affects temperature. and windows Thermostat located in tight spaces Inspect thermostat location and Appliance starts and stops frequently effecting the on/off cycling of the make sure it is not close to a surface when operating in the mode appliance.
  • Page 24 MT. VERNON E2 INSERT-C Symptom Possible Cause Corrective Action Clean appliance including the fire Dirty appliance or venting pot, exhaust path, and venting system Purge old fuel and use higher quality Poor fuel quality, high ash content. / or brand of fuel Large, lazy flame (orange color) with Adjust the trim (see trim adjustment black ash / soot buildup on glass...
  • Page 25 MT. VERNON E2 INSERT-C Following correction of any Alarm, turn the dial control to the OFF position, wait 10 seconds and turn back to desired setting OR unplug the appliance, wait 10 seconds then restore power. Alarm Possible Cause Corrective Action (LED Flashing RED) Hopper empty Fill the hopper...
  • Page 26: Reference Materials

    MT. VERNON E2 INSERT-C Reference Materials When describing the location of a component, it is A. Component Functions always AS YOU FACE THE FRONT OF THE APPLIANCE. 1. Exhaust Blower panel. Both snap discs have a reset button. If the fire tries to The combustion (exhaust) blower is mounted in the bottom right burn back into the feed system, the drop tube snap disc will rear of appliance.
  • Page 27: Exploded Drawings

    MT. VERNON E2 INSERT-C B. Exploded Drawings MTVI-E2-C Service Parts Pellet Insert Beginning Manufacturing Date: July 2017 Ending Manufacturing Date: Active MTVI-E2-CSB-C, MTVI-E2-MBK-C, MTVI-E2-PMH-C Part number list on following pages. 11/17 November 28, 2017 7082-151C...
  • Page 28: Parts List

    MT. VERNON E2 INSERT-C C. Parts List MTVI-E2-C Service Parts Beginning Manufacturing Date: July 2017 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 29 MT. VERNON E2 INSERT-C MTVI-E2-C Service Parts Beginning Manufacturing Date: July 2017 Ending Manufacturing Date: Active #19 Door Assembly #23 Firepot Riser Assembly 19.1 23.1 19.2 23.2 19.3 23.8 23.3 23.4 23.5 23.7 19.4 23.6 IMPORTANT: THIS IS DATED INFORMATION .
  • Page 30 MT. VERNON E2 INSERT-C MTVI-E2-C Service Parts Beginning Manufacturing Date: July 2017 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 31 MT. VERNON E2 INSERT-C MTVI-E2-C Service Parts Beginning Manufacturing Date: July 2017 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 32 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

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