Troubleshooting Guide - Quadra-Fire TREKKER INSERT series Owner's Manual

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Troubleshooting Guide

With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
SYMPTOM
Plug in appliance - No
response
(Approx wait 45 seconds of
diagnostics)
Unit will not light
Fire starts but goes out
January 8, 2019
POSSIBLE CAUSE
No Power to outlet.
5 amp fuse blown
Snap disc tripped or defective.
No Fuel
Vacuum switch not closing; no vacuum
Hopper lid open
Hopper switch not functioning
Safety snap disc is tripped/not
functioning
Feed System is jammed
Feed motor not plugged in
Igniter not plugged in
Defective igniter
Fire pot plugged-up / dirty
User interface is set to "OFF"
Dirty fire pot, exhaust path, and/or
venting plugged
Exhaust sensor cannot read
temperature or is loose
Exhaust plenum is dirty
Exhaust probe is defective (error code
may result)
7082-154E
CORRECTIVE ACTION
Check circuit breaker at service panel.
Replace control board - don't replace fuse
Reset or replace snap disc.
Check hopper; load with wood pellets
Check vacuum switch wires are installed
Check vacuum hose is connected to switch and feed
tube port and is in good condition
Make sure venting system is clean
Make sure front door is closed
Check vacuum tube for blockage or restrictions/kink
Check combustion blower; is it running and are the wires
connected.
Close hopper lid
Check hopper switch operation
Check hopper switch wires for integrity
Check hopper lid on correctly
Check hopper lid magnet is installed
Check to make sure convection blower wires are
connected and reset snap disc (located on RH side of
appliance)
Clean & inspect convection blower and convection air
path.
Replace snap disc
Check convection blower wires
Inspect and remove jam from the feed assembly
Reconnect feed motor
Connect the igniter wires
Replace igniter
Clean fire pot and movable floor
Remove ash from the ash pan
Set power to on.
Clean fire pot and movable floor
Inspect and clean exhaust path and venting
Clean firebox, exhaust path, and venting (including
behind baffle)
Secure the exhaust probe to exhaust blower housing –
keeping its wire away from hot surfaces
Clean exhaust path to plenum
Check for probe wire integrity and/or replace defective
exhaust probe securing the exhaust probe to exhaust
blower housing – keeping its wire away from hot
surfaces
TREKKER INSERT
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