Quadra-Fire MTV-E2-CSB Owner's Manual
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT DISCARD THIS MANUAL
MT. VERNON PELLET STOVE E2
Model(s):
MTV-E2-CSB
MTV-E2-MBK
MTV-E2-PFT
MTV-E2-PDB
MTV-E2-PBK
MTV-E2-PMH
Please read this entire manual before installation and use of this
pellet fuel-burning room heater. Failure to follow these instructions
could result in property damage, bodily injury or even death
CAUTION
Tested and approved for wood pellets only
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fire officials or authorities having juris-
diction about restrictions, installation inspection, and permits.
1
Owner's Manual
Operation & Care
O-T L
Tested and
Portland
Listed by
Oregon USA
C
US
OMNI-Test Laboratories, Inc.
061-S-83-2
7080-132B
WARNING
Please read this entire manual
before use of this pellet fuel-burning
room heater. Failure to follow these
instructions could result in property
damage, bodily injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do NOT burn garbage or flammable fluids
such as gasoline, naphtha, or engine oil in
room heater.
• Do not overfire - If heater or chimney con-
nector glows, you are overfiring. Overfiring
will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com
March 14, 2014

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Summary of Contents for Quadra-Fire MTV-E2-CSB

  • Page 1 Failure to follow these MT. VERNON PELLET STOVE E2 instructions could result in property damage, bodily injury, or death. Model(s): • Do not store or use gasoline or other flam- MTV-E2-CSB mable vapors and liquids in the vicinity of MTV-E2-MBK this or any other appliance. • Do NOT burn garbage or flammable fluids MTV-E2-PFT...
  • Page 2: Congratulations

    And yet we are Hearth & Home Technologies welcomes you to our tradition old-fashioned when it comes to craftsmanship. Each unit of excellence! In choosing a Quadra-Fire appliance, you is meticulously fabricated and gold and nickel surfaces are have our assurance of commitment to quality, durability, and hand-finished for lasting beauty and enjoyment. Our pledge...
  • Page 3: Table Of Contents

    MT. VERNON E2 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
  • Page 4: Warranty Policy

    MT. VERNON E2 Castile Pellet Insert C. Warranty Policy Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5: Warranty Conditions

    MT. VERNON E2 Castile Pellet Insert WARRANTY CONDITIONS: �� ���������������������������������������������������������������������������������������������������������������������� ���������������������������������������������������������������� �� ������������������������������������������������������������������������������������������������� �� ���������������������������������������������������������������������������������������������������������������������������� ��������������������������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������� �� ������������������������������������������������������������������������������������������������������������������� ������������������������������������������� WARRANTY EXCLUSIONS: ������������������������������������������� �� ��������������������������������������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������ �� �������������������������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������������������������������� �� ���������������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������������������������������- ��������������� �� �������������������������������������������������������������������������������������������������������������- ��������������������������������������������������������������� �� ����������������������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������������������������������� ��������������������������������������������������������������������������������������������������������������������- ���������������������������������������������������������������������������������������������������������������...
  • Page 6: Quick Start Guide

    QUICK START GUIDE MT. VERNON E2 *Before you plug in this appliance, follow these instructions* D. Quick Start Guide 1. Empty Firebox Add pellets and close lid Turn DIAL to OFF Plug in the appliance • Exhaust blower will run for about 45 Seconds (wait for it to stop before priming) • Green light will start fl ashing Put batteries in the Touch Screen Remote Thermostat...
  • Page 7: Listing And Code Approvals

    NOTE: Hearth & Home Technologies, manufacturer of Shipping Weight: 440 lbs this appliance, reserves the right to alter its products, their *BTU will vary, depending on the type of fuel you use in your specifications and/or price without notice. appliance. Consult your Quadra-Fire dealer for best results. C. Glass Specifications Quadra-Fire is a registered trademark of Hearth & Home Technologies. This stove is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass.
  • Page 8: Operating Instructions

    MT. VERNON E2 User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products Fire Risk. • Depending on the source material it may have a high or • Do not operate appliance before reading and low ash content. understanding operating instructions. Higher Ash Content Material • Failure to operate appliance properly may cause • Hardwoods with a high mineral content a house fire. • Fuel that contains bark A. Fire Safety • Standard grade pellets or high ash pellets To provide reasonable fire safety, the following should be Lower Ash Content Material given serious consideration:...
  • Page 9: Before Your First Fire

    MT. VERNON E2 E. Before Your First Fire This startup cycle continues until the unit senses ignition by a rise in the exhaust temperature or the unit times out. Fol- 1. First, make sure your appliance has been properly lowing the ignition cycle the unit continues to feed pellets to installed and that all safety requirements have been met.
  • Page 10: Fire Characteristics

    MT. VERNON E2 K. Fire Characteristics WARNING The overall height of the flame will vary throughout the burn HOT SURFACES! for a couple of reasons: The flame will vary based on type of fuel or batch of Glass and other surfaces are hot during fuel. operation AND cool down. The unit adjusts the burn rate according to the dial set- Hot glass will cause burns. ting – the further the dial is rotated clockwise the higher • DO NOT touch glass until it is cooled. the flame and consequently, heat output. • NEVER allow children to touch glass.
  • Page 11: Led Color Coding Chart And Explanation

    MT. VERNON E2 M. LED Color Coding Chart and Explanation The number of flashes between pauses is per one second unless otherwise indicated. No. of Flashes Description Notes Color between pauses Steady ON while Feed Motor is running When priming the feed system and filling the firepot, DO priming feed tube Green continuously. NOT OVERFILL FIREPOT FOR IGNITION. The unit will (max time (priming the feed tube) automatically go into start up following the prime function. 2 min utes) 1x every 2 Green...
  • Page 12: Restarting The Appliance

    MT. VERNON E2 N. Restarting the Appliance Restart Process 1. When the unit has run out of fuel and the “empty hopper” error code illuminates, add pellet fuel to the hopper. 2. Dump the ashes and clinkers built up in the firepot by More Air & Less Fuel More Air pulling the ash dump removal handle out several times. Make sure clinkers have dropped into the ash pan then return the handle to fully closed position.
  • Page 13: Bypassing The Remote System (Manual Mode)

    MT. VERNON E2 Remote Thermostat: Fahrenheit / Celsius of a series of rapid “beeps” for a period of 10 seconds 1. Temperatures will show either °F or °C displayed on the and the appliance will shut down. After 10 seconds of screen. rapid beeping, the receiver will continue to emit a single 2. Press both “UP” and “DOWN” arrow keys simultane- “beep” every 4 seconds until the remote thermostat ously. The display should change from Fahrenheit to MODE button is pressed, resetting the receiver. Celsius or vice-versa. Note: Unless damaged or remote component is replaced Remote Thermostat: Swing the receiver will maintain its communication link to its trans-...
  • Page 14: Frequently Asked Questions

    MT. VERNON E2 S. Frequently Asked Questions Why is there a black residue building up on the outside What causes my glass to become dirty? of my home? If the glass has white ash build up it is normal and the Wind can cause this to happen.
  • Page 15: Maintenance And Service

    MT. VERNON E2 Maintenance and Service When properly maintained, your appliance will give you CAUTION many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, troubleshoot- Shock and Smoke Hazard ing and service for your appliance. Visit www.quadrafire. • Smoke spillage into room can occur if appliance com to locate a dealer. We recommend annual service by a is not cool before unplugging.
  • Page 16: General Maintenance And Cleaning

    MT. VERNON E2 2. Cleaning Ash Pan C. General Maintenance and Cleaning • Frequency: Weekly or every 3-5 bags • By: Homeowner 1. Cleaning Firepot using Lever a. Locate the ash pan underneath the firepot. • Frequency: Daily b. Slide the ash pan straight out. • By: Homeowner c.
  • Page 17 MT. VERNON E2 Cleaning Heat Exchanger & Drop Tube (cont.) Tools Needed: A Shop Vacuum and generic micro cleaning kit; flat head screwdriver; bottle brush, ½” ID hose. a. It is necessary to remove the baffle to gain access to the heat exchanger (figure 17.2). Follow instructions for baffle removal on page 20, figure 20.2. b. Vacuum the ash from the heat exchanger with an upholstery brush to remove the majority of the ash. Be sure to vacuum the back of the baffle also. Inspect the drop tube and remove any residue build-up in the drop tube.
  • Page 18 MT. VERNON E2 5. Ash Removal System Inspection & Cleaning 6. Cleaning the Hopper • Frequency: Monthly or after burning 50 bags • Frequency: See chart on page 15 • By: Homeowner • By: Homeowner a. Be sure the appliance is allowed to cool. a.
  • Page 19: Soot Or Creosote Fire Awareness

    MT. VERNON E2 9. Cleaning Exhaust System (Requires No 12. Soot and Fly-ash: Formation & Need for Removal Lubrication) in Exhaust Venting System. • Frequency: See chart on page 15 • Frequency: See chart on page 15 • By: Qualified Service Technician and/or Homeowner •...
  • Page 20: High Ash Fuel Content Maintenance

    MT. VERNON E2 E. High Ash Fuel Content Maintenance • Frequency: Daily Baffle • By: Homeowner If the ash build-up exceeds the half way point in the firepot or if clinkers are adhering to the sides of the firepot, the firepot floor is not being cycled enough. WARNING Risk of Fire and Smoke! • High ash fuels or lack of maintenance can cause firepot to overfill. Follow proper shutdown proce- Latches Locating ears - 1 on dure if ash buildup exceeds half way point in firepot. each side.
  • Page 21: Convection Blower Replacement

    MT. VERNON E2 H. Convection Blower Replacement 1. Follow the proper shut down procedures. 2. Remove the left side panel by loosening the 2 screws using a phillips head screw driver or wrench. Figure 21.1 Remove two lower sheet metal screws from teh back panel to allow more clearance.
  • Page 22: Combustion/Exhaust Blower Replacement

    MT. VERNON E2 I . Combustion/Exhaust Blower Replacement 1. Follow the proper shut down procedures. 2. Remove the right side panel by loosening the 2 screws using a Phillips head screw driver or wrench. Figure 22.1. 3. It is not necessary or recommended to remove the hous- ing to replace or service the combustion blower.
  • Page 23: Troubleshooting Guide

    MT. VERNON E2 Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Symptom Possible Cause Corrective Action Check circuit breaker at service No Power to outlet. panel.
  • Page 24 MT. VERNON E2 Symptom Possible Cause Corrective Action Area where the thermostat is placed Check thermostat proximity to doors affects temperature. and windows Thermostat located in tight spaces Inspect remote thermostat location Appliance starts and stops frequently effecting the on/off cycling of the and make sure it is not close to a when operating in the remote mode appliance.
  • Page 25 MT. VERNON E2 Symptom Possible Cause Corrective Action Clean unit including the firepot, Dirty appliance or venting exhaust path, and venting system Purge old fuel and use higher quality Poor fuel quality, high ash content. / or brand of fuel Large, lazy flame (orange color) with Adjust the trim (see trim adjustment black ash / soot buildup on glass Incorrect air-fuel adjustment section)
  • Page 26 MT. VERNON E2 Following correction of any Alarm, turn the dial control to the OFF position, wait 10 seconds and turn back to desired setting OR unplug the unit, wait 10 seconds then restore power. Alarm Possible Cause Corrective Action (LED Flashing RED) Hopper empty Fill the hopper...
  • Page 27: Reference Materials

    MT. VERNON E2 Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE APPLIANCE. 1. Exhaust Blower burn back into the feed system, the drop tube snap disc will The combustion (exhaust) blower is mounted in the bottom right shut the appliance down.
  • Page 28: Exploded Drawings

    MT. VERNON E2 B. Exploded Drawings MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Pellet Stove Ending Manufacturing Date: Active MTV-E2-CSB, MTV-E2-MBK, MTV-E2-PBK, MTV-E2-PDB, MTV-E2-PFT, MTV-E2-PMH Part number list on following page. 11/13 7080-132B March 14, 2014...
  • Page 29: Parts List

    MT. VERNON E2 C. Parts List MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 30: Door Assembly

    MT. VERNON E2 MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Ending Manufacturing Date: Active #12 Door Assembly 12.1 12.2 12.3 12.4 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 31: Service Parts

    MT. VERNON E2 MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 32 MT. VERNON E2 MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 33 MT. VERNON E2 MT VERNON E2 Service Parts Beginning Manufacturing Date: Dec 2013 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. at Depot ITEM DESCRIPTION...
  • Page 34 MT. VERNON E2 7080-132B March 14, 2014...
  • Page 35 MT. VERNON E2 March 14, 2014 7080-132B...
  • Page 36: Contact Information

    CONTACT INFORMATION Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with • Important operating and •...

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