Quadra-Fire MTVERNON-AE-CSB Owner's Manual

Mt. vernon series pellet stove advanced energy (ae)operation & care
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
MT. VERNON PELLET STOVE
ADVANCED ENERGY (AE)
Model(s):
MTVERNON-AE-CSB
MTVERNON-AE-MBK
MTVERNON-AE-PBK
MTVERNON-AE-PDB
MTVERNON-AE-PFT
MTVERNON-AE-PMH
CAUTION
Tested and approved for wood pellets, shelled field
corn, wheat and black oil sunflower seeds. Burning of
any other type of fuel voids your warranty.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fire officials or authorities having juris-
diction about restrictions, installation inspection, and permits.
1
Owner's Manual
Operation & Care
O-T L
Tested and
Portland
Listed by
Oregon USA
C
US
OMNI-Test Laboratories, Inc.
061-S-68-6
7034-276
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not overfire - If heater or chimney con-
nector glows, you are overfiring. Overfiring
will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com
January 29, 2014

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Summary of Contents for Quadra-Fire MTVERNON-AE-CSB

  • Page 1 MT. VERNON PELLET STOVE fire may result causing property ADVANCED ENERGY (AE) damage, personal injury, or death. Model(s): • Do not store or use gasoline or other flam- mable vapors and liquids in the vicinity of MTVERNON-AE-CSB this or any other appliance. MTVERNON-AE-MBK • Do not overfire - If heater or chimney con- MTVERNON-AE-PBK nector glows, you are overfiring. Overfiring will void your warranty. MTVERNON-AE-PDB • Comply with all minimum clearances to MTVERNON-AE-PFT combustibles as specified. Failure to...
  • Page 2: Congratulations

    Welcome to the Quadra-Fire Family A. Congratulations tion of our stoves, inserts and fireplaces. And yet we are Hearth & Home Technologies welcomes you to our tradition old-fashioned when it comes to craftsmanship. Each unit of excellence! In choosing a Quadra-Fire appliance, you is meticulously fabricated and gold and nickel surfaces are have our assurance of commitment to quality, durability, and hand-finished for lasting beauty and enjoyment. Our pledge performance.
  • Page 3: Table Of Contents

    MT. VERNON AE Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS 4 Maintenance and Service....21 A.
  • Page 4: Warranty Policy

    MT. VERNON AE Castile Pellet Insert C. Warranty Policy Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5: Warranty Conditions

    MT. VERNON AE Castile Pellet Insert WARRANTY CONDITIONS: �� ���������������������������������������������������������������������������������������������������������������������� ���������������������������������������������������������������� �� ������������������������������������������������������������������������������������������������� �� ���������������������������������������������������������������������������������������������������������������������������� ��������������������������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������� �� ������������������������������������������������������������������������������������������������������������������� ������������������������������������������� WARRANTY EXCLUSIONS: ������������������������������������������� �� ��������������������������������������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������ �� �������������������������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������������������������������� �� ���������������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������������������������������- ��������������� �� �������������������������������������������������������������������������������������������������������������- ��������������������������������������������������������������� �� ����������������������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������������������������������� ��������������������������������������������������������������������������������������������������������������������- ���������������������������������������������������������������������������������������������������������������...
  • Page 6: Listing And Code Approvals

    For assistance or additional information, consult a qualified installer, service agency or your dealer. NOTE: Hearth & Home Technologies, manufacturer of *BTU will vary, depending on the type of fuel you use in your this appliance, reserves the right to alter its products, their appliance. Consult your Quadra-Fire dealer for best results. specifications and/or price without notice. C. Glass Specifications Quadra-Fire is a registered trademark of Hearth & Home This stove is equipped with 5mm ceramic glass. Replace Technologies. glass only with 5mm ceramic glass. Please contact your dealer for replacement glass.
  • Page 7: Operating Instructions

    MT. VERNON AE User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Shelled field corn & other biomass fuels Fire Risk. • Depending on the source material it may have a high or • Do not operate appliance before reading and understanding operating instructions. low ash content. • Failure to operate appliance properly may cause Higher Ash Content Material a house fire. • Hardwoods with a high mineral content A. Fire Safety • Fuel that contains bark • Standard grade pellets, high ash pellets, corn and other To provide reasonable fire safety, the following should be biomass fuels given serious consideration: Lower Ash Content Material...
  • Page 8: General Operating Information

    MT. VERNON AE E. General Operating Information Size • Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter Read and understand Section 3: Thermostat Wall • Length should be no more that 1-1/2 inches (38mm) Control Operating Instructions for detailed operating • Pellet lengths can vary from lot to lot from the same instructions. The wall control is an integral part of how to manufacturer operate this appliance.
  • Page 9: Before Your First Fire

    MT. VERNON AE F. Before Your First Fire 2. Comfort Level Selection • First, make sure your appliance has been properly installed Once your fuel is selected, select the temperature at the desired and that all safety requirements have been met. setting on the SET COMFORT LEVEL screen. Figure 9.2. • Pay particular attention to the fire protection, venting and thermostat wall control installation instructions. • Double check that the ash pan, hopper and firebox are ºF empty and then close the firebox door. NOTICE: The tip of thermocouple must be in contact with the Figure 9.2 inside end of the thermocouple cover or missed ignitions can occur.
  • Page 10: Clear Space

    MT. VERNON AE J. Clear Space WARNING! RISK OF FIRE! WARNING! RISK OF FIRE! Do NOT place combustible Do NOT operate appliance: objects in front of the appliance. High temperatures may • With appliance door open ignite clothing, furniture or draperies. Maintain a minimum • With firepot floor open clearance of 3 feet (914mm) in front of appliance. • With ash pan removed 1. Start-Up Cycle Mantel: Avoid placing candles and other heat-sensitive During this cycle: objects on mantel or hearth. Heat may damage these objects. • Igniter turns on for 90 seconds to heat up the air in the NOTICE: Clearances may only be reduced by means ap- firepot proved by the regulatory authority having jurisdiction.
  • Page 11 MT. VERNON AE Manual Mode Additional Screen Messages: • Set the heat output setting from the main screen READY It is telling you that the home is up to temperature and doesn’t need any heat. • The right bottom button will read HEAT OUTPUT • You can operate the appliance from any of the 5 levels - - - - - The screen will show 5 dashes when the wall • On the lowest level (MAN: L) the appliance will stay on control and the control board are NOT communicating with...
  • Page 12: Frequently Asked Questions

    MT. VERNON AE L. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance. 2. Ash build-up on glass 2. This is normal. Clean the glass. Glass has turned dirty 3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce...
  • Page 13: Wall Control Operating Instructions

    AUTO: (x) or MAN: (x) (x) = heat output level The Quadra-Fire Wall Control is not just a traditional ther- mostat, but an integral part of the pellet appliance system. Indicates both the operating cycle (automatic or manual) While it has many of the features one would expect from and the current heat output level.
  • Page 14: General Information About Using The Wall Control

    MT. VERNON AE 1. Set Comfort Level (Temperature) “Set at:” indication will change to “Hold at:” and displays the operating temperature setting. The most basic operation of the wall control is to turn the 4. Notification Icons appliance on or off depending on the requirement for heat. From the main screen, the SET COMFORT LEVEL screen The system notification area uses icons to indicate if an can be activated by pressing the UP or DOWN button on the...
  • Page 15 MT. VERNON AE To select a fuel type, use the UP/DOWN buttons to scroll to AUTO/MANUAL SETTINGS the desired fuel type and then press the button under “Se- Automatic lect”. The arrow will change to indicate the currently select- Manual ed fuel. NOTE: If you are burning a high ash fuel set the fuel selec- tion to “Utility Pellets”. Figure 15.1 When purchasing corn or wheat to burn in your appliance, read the ingredient label very carefully. Do NOT purchase b. Manual fuel that contains any additives such as oils (i.e. soybean In MANUAL cycle, the heat output remains the same oil) and meals as it will result in poor appliance performance.
  • Page 16 MT. VERNON AE When the screen is first entered the “Wake Hour” is high- lighted. Use the UP/DOWN buttons to adjust the hour to the desired hour and press the button under “Set/Next”. Wednesday The highlight will move to the minutes display. Adjust the minutes and press “Set/Next.” The highlight is now on the temperature value. Set the desired temperature for the Wake period and press “Set/Next.” Figure 16.6 The highlight is now on the hour display for the Day peri- b.
  • Page 17 MT. VERNON AE b. Flame Height Adjust f. Elevation FLAME HEIGHT ADJUST is used to adjust flame height (fuel ELEVATION allows you to adjust the appliance to your feed rate) for specific installation and fuel type. The dealer specific elevation. Press the UP/DOWN buttons to select will usually adjust this if necessary on installation and can your elevation. The message in the center will change advise on specific settings for a particular application.
  • Page 18: Quick Start Guide

    MT. VERNON AE F. Quick Start Guide Any button pressed will turn on the backlight. Wall control will automati- NOTICE: cally revert back to the starting screen if there is no activity for 15 seconds; except for the “CONFIRM FUEL CHANGE” screen. CHOOSING FUEL TYPE CHOOSING TEMP UNIT: °F or °C Buttons READY 12:30 PM READY 12:30 PM Set at: 68 Set at: 73 Room READY 12:30 PM Down Temp MENU HEAT OUTPUT Set at: 68 MENU...
  • Page 19 MT. VERNON AE SETTING HEAT OUTPUT HOPPER OUT OF FUEL SETTING COMFORT LEVEL ERROR LIST READY 12:30 PM 12:30 PM READY Min Firepot Temp Set at: 68 Hold at: Set at: 74 MENU MENU HEAT OUTPUT HEAT OUTPUT At the starting screen, press “HEAT 1. Press and hold “UP” or “DOWN” but- RETRY SERVICE...
  • Page 20: Service Information

    MT. VERNON AE Refer to page ___ for instructions on how to attach the cable G. Service Information to appliance. The following are screens you will see when using a back-up battery. The SERVICE INFORMATION screen displays contact in- formation for Hearth & Home Technologies Customer Ser- Operating on Battery Back-Up vice Line. The local dealer may have changed this upon or •...
  • Page 21: Maintenance And Service

    MT. VERNON AE Maintenance and Service Before Servicing Your Appliance When properly maintained, your fireplace will give you many years of trouble-free service. Contact your dealer CAUTION! SHOCK AND SMOKE HAZARD! to answer questions regarding proper operations, trouble- • Proper Shutdown Procedure must be followed. shooting and service for your appliance. Visit www.quadra- fire.com to locate a dealer. We recommend annual service • Smoke spillage into room can occur if appliance is not by a qualified service technician. cool before unplugging appliance. • Risk of shock if appliance is not turned off before servic- A. Proper Shutdown Procedure ing appliance. 1. Set wall control to OFF on AUTOMATIC / MANUAL SET- TING screen.
  • Page 22: General Maintenance And Cleaning

    MT. VERNON AE 2. Ash Removal from Firebox C. General Maintenance and Cleaning • Frequency: Weekly or more frequently depending on ash build-up 1. Auto-Clean System Inspection & Cleaning • By: Homeowner The auto-clean only dumps ash from the firepot. The customer is required to clean the appliance in regular intervals depending Be sure the wall control screen says OFF and the upon use and fuel quality. appliance is allowed to cool. •...
  • Page 23 MT. VERNON AE 5. Cleaning Firepot with Firepot Clean-Out Tool Tools Needed: A Shop Vac and generic micro cleaning kit; flat head and Phillips screwdriver; 11/32 Nut-driver or • Frequency: wrench. Softwood Pellets: Weekly or every 5 bags Hardwood Pellets: Weekly or every 3 bags Alternate Fuel: Daily or every 1 bag • By: Homeowner a. Be sure the wall control screen says OFF and the appliance is allowed to cool.
  • Page 24 MT. VERNON AE c. Assemble the crevice tool from the micro cleaning kit to f. Removing the Combustion (Exhaust) Blower attach to a Shop Vac. Figure 24.1. 1. The combustion blower is mounted in the bottom right rear of the appliance. Figure 24.3. 2. Remove side panel and then using an 11/32 nut driver to loosen all six nuts, but do not remove. Rotate the blower and remove from the housing. Figure 24.4. 3. Set the blower on the top of the housing. You do not need to disconnect the wires.
  • Page 25 MT. VERNON AE 7. Cleaning the Hopper 9. Door Latch Inspection • Frequency: Monthly or after burning 1 ton of fuel, • Frequency: Prior to heating season (aprx 50 bags) or when changing fuel types • By: Homeowner • By: Homeowner The door latch is non-adjustable but the gasketing between the glass and firebox should be inspected periodically to make a. Be sure the wall control screen says OFF and the appliance sure there is a good seal. If the gasket is frayed or damaged, is allowed to cool. replace with a new one. b. After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust and/or fines build-up.
  • Page 26: Soot Or Creosote Fire

    MT. VERNON AE D. Soot or Creosote Fire 13. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System. Establish a routine for the fuel, wood burner and firing tech- nique. Check daily for creosote build-up until experience • Frequency: Prior to each burn season and after shows how often you need to clean to be safe. Be aware that prolonged shut down. the hotter the fire the less creosote is deposited, and weekly • By: Qualified Service Technician/Homeowner cleaning may be necessary in the mild weather even though monthly cleaning may be enough in the coldest months.
  • Page 27: Troubleshooting Guide

    MT. VERNON AE Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Error Message Possible Cause Corrective Action Bad wall control or control board Replace wall control or control board 3 wires have loose connections or installed Check connections wrong BAD TC DROP TUBE Drop tube thermocouple is broken or leads are Check connections reversed (TC = Thermocouple) Replace thermocouple BAD TC FIREPOT Firepot thermocouple is broken or leads are Check connections reversed Replace thermocouple (TC = Thermocouple) SNAP DISC TRIPPED Overheat sensor (snap disc) has tripped Turn power off to appliance and manually reset snap disc then turn power back on...
  • Page 28: Service Parts Replacement

    MT. VERNON AE Service Parts Replacement A. Glass Replacement - Door Assembly B. Baffle Removal (Replace with 5mm ceramic glass only) The appliance must be in complete shutdown, completely cool and the exhaust blower off. a. Swing open the face and remove the door from the b. Open door. appliance by lifting the door off of the hinge pins and lay on a flat surface face down. c. The baffle is located at the top inside of firebox. b. Using a Phillips head screw driver, remove 4 screws, 2 d.
  • Page 29: Convection Blower Replacement

    MT. VERNON AE C. Convection Blower Replacement 1. Follow the proper shut down procedures as outlined on Remove Right Side page 21, Section 4.A. Panel 2. Remove the left and right side panels by removing the 4 screws using a Phillips head screw driver. Figure 29.1. Depress Tab and Snap Out Power 3. Depress the tab on the left side and snap out the power Supply supply.
  • Page 30: Reference Materials

    MT. VERNON AE Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF 1. Auto-Clean Motor THE APPLIANCE. The auto-clean motor is located under and behind the 9. Firepot firepot on the left side, inside the convection air chamber. It automatically opens and closes the firepot floor so ashes can The firepot is made of high quality ductile iron. The floor of...
  • Page 31 MT. VERNON AE 17. Power Supply 21. Vacuum Switch The power supply is located at the rear of the appliance. It The vacuum switch is located on the right side of the appliance converts 120 volt AC current to 15 volt DC current to power under the feed motor behind right side panel and connects to the appliance.
  • Page 32: Component Locations

    MT. VERNON AE B. Component Locations LEFT SIDE Heat Exchanger, Low Fuel Front & Back Drob Tube Indicator Power Supply Baffle Convection Blower Ash Pan Thermocouple and Control Board Firepot Thermocouple Cover Figure 32.1 Figure 32.2 RIGHT SIDE Feed Motor Vacuum Switch Overheat...
  • Page 33: Exploded Drawings

    MT. VERNON AE C. Exploded Drawings MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Pellet Stove Ending Manufacturing Date: Active MTVERNON-AE-CSB, MTVERNON-AE-MBK, MTVERNON-AE-PMH MTVERNON-AE-CWL (Sept 2006 thru June 2011) Part number list on following page. January 29, 2014 7034-276 03/13...
  • Page 34: Service Parts List

    MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active D. Service Parts List IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Hopper Top 7034-169 #2 Hopper Lid Assembly Matte Black 7034-157MBK Sienna Bronze 7034-157CSB Hopper Lid...
  • Page 35 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER #10 Door Assembly Door Assembly 7034-006 10.1 Hinge, Female 450-2910 10.2 Door Air Defl ector 7034-185 10.3 Magnet Bracket Assembly...
  • Page 36 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Ash Pan Assembly SRV7034-069 Roller Catch Pre 00700109156 SRV7000-494 Twin Ball catch SRV7000-532 Post 00700109156 Gasket, Rope, Ash Door SRV7034-178 Gasket, Door Rope SRV7034-177 Magnetic Switch...
  • Page 37 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER #35 Auto-Clean Motor/Arm Assembly #34 Firepot Riser Assembly Firepot Riser Assembly SRV7034-002 34.1 Thermocouple, K SRV7034-247 34.2 Half Clip - Thermocouple Holder...
  • Page 38 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Bracket, Control Board 7034-212 Bracket, Door Switch 7034-215 Bracket, Hopper Switch 7034-216 Bracket, Snap Disc 7034-150 Bracket, Vacuum Switch 7034-211 Matte Black 7034-034 Component Pack Assembly (Includes Owners Manual, Quick Start Guide, Heat Exchange & Exhaust Cleaning Instructions, Sienna Bronze 7034-035...
  • Page 39 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement Stocked parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Wire Harness Aug/Ac/Vac SRV7034-191 Wire Harness Battery Backup 7034-202 Wire Harness Convection Blower 7034-219 Wire Harness Door/Hopper SRV7034-192 Wire Harness Ignitor SRV7034-273 Wire Harness Power Out Ac AC Current 7034-220 Wire Harness Power Out Dc...
  • Page 40 CONTACT INFORMATION Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with • Important operating and •...

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