Samsung iDCS 500 General Description Manual page 91

RINGER EQUIVALENCE (REN)
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive RENs on the telephone line may result in the devices not ring-
ing in response to an incoming call. In most but not all areas, the sum of the RENs should
not exceed 5.0. To be certain of the number of devices that may be connected to the line,
as determined by the number of RENs, contact the telephone company to determine the
maximum REN for the calling area.
INCIDENCE OF HARM
If the terminal equipment, the iDCS 500, causes harm to the telephone network, the tele-
phone company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the tele-
phone company will provide advance notice in order for you to make the necessary modi-
fications so that you may maintain uninterrupted service.
SERVICE CENTER
If trouble is experienced with the iDCS 500, please contact your local SAMSUNG TELE-
COMMUNICATIONS AMERICA at (305) 592-2900 for repair or warranty information. If the
trouble is causing harm to the telephone network, the telephone company may request
that you remove the equipment from the network until the problem is resolved.
FIELD REPAIRS
Only technicians certified on the iDCS 500 are authorized by SAMSUNG TELECOMMU-
NICATIONS AMERICA to perform system repairs. Certified technicians may replace modular
parts of a system to repair or diagnose trouble. Defective modular parts can be returned
to SAMSUNG TELECOMMUNICATIONS AMERICA for repair.
GENERAL
This equipment must not be used on coin telephone lines. Connection to party line ser-
vice is subject to state tariffs.
The iDCS 500 system uses toll restriction and LCR features that are programmed to allow
dialing over the public telephone network. The North American Numbering Plan (NANP)
determines these network area codes and exchange codes. Failure to update the system
programming or software may deny you access to new area codes and exchanges. Bell
Communication Research (Bellcore) administers the NANP and publishes it. To obtain
the latest information and keep your system current, contact Bellcore at (201) 829-3071.
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