Serviceability And Availability - Intel SS4000-E Technical Product Specification

Serviceability and Availability

8. Serviceability and Availability
The system is designed to be serviced by qualified technical personnel only.
The desired Mean Time To Repair (MTTR) of the system is TBD minutes, including diagnosis of
the system problem. To meet this goal, the system enclosure and hardware have been
designed to minimize the MTTR.
Below are the maximum times that a trained field service technician should take to perform the
listed system maintenance procedures, after diagnosis of the system, and with the system
powered down and unplugged.
•
Remove top cover
•
Remove and replace a hard disk drive
•
Remove and replace power supply
•
Remove and replace fan assembly
•
Remove and replace baseboard
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Intel® Entry Storage System SS4000-E
0.5 minutes (estimate)
2 minutes (estimate)
5 minutes (estimate)
20 minutes (estimate)
30 minutes (estimate)
Revision 1.2