Page 1: Feature Guide
Advanced Hybrid System Feature Guide KX-TEB308 Model No. Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
Page 2 Introduction About this Feature Guide The Feature Guide is designed to serve as an overall reference describing the features of the Panasonic Advanced Hybrid System. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
Page 3 Certain PTs, features, and optional service cards are not available in some areas. Consult your certified Panasonic dealer for more information. • Every system programming setting can be accessed using a PC and the Panasonic KX-TEB308 Maintenance Console software ( 2.3.1 PC Programming). For programming details, refer to the on- line help that is installed along with KX-TEB308 Maintenance Console ( 3.2.1 Installing and Starting...
Page 4: List Of Abbreviations
List of Abbreviations Automated Attendant Analogue Proprietary Telephone Automatic Route Selection Background Music Busy Station Signalling Class of Service Calling Party Control Direct In Line DISA Direct Inward System Access Do Not Disturb Distinctive Ring Detection Direct Station Selection DTMF Dual Tone Multi-Frequency External Feature Access Call Forwarding...
Page 5: Feature Highlights
Automatic Configuration for Outside (CO) Line Type The dialling mode of connected outside (CO) lines is automatically configured the first time the PBX is accessed with a PC using the KX-TEB308 Maintenance Console software, or after the PBX data has been cleared ( 2.3.5 Automatic Configuration for Outside (CO) Line Type).
Page 6: Table Of Contents
Table of Contents Call Handling Features................. 13 Incoming Call Features....................14 1.1.1 Incoming Outside (CO) Line Call Features ..............14 1.1.1.1 Direct In Line (DIL) ............................14 1.1.1.2 Intercept Routing ............................. 15 1.1.2 Internal Call Features.......................16 1.1.3 Incoming Call Indication Features ..................17 1.1.3.1 Incoming Call Indication Features—OVERVIEW.....................
Page 7 Busy Line/Busy Party Features..................61 1.7.1 Automatic Callback Busy (Camp-on)................61 1.7.2 Executive Busy Override ....................62 1.7.3 Call Waiting Tone......................63 Toll Restriction (TRS) Features ..................64 1.8.1 Toll Restriction (TRS)....................... 64 1.8.2 Toll Restriction (TRS) Override by Account Code ............68 1.8.3 Extension Lock ........................
Page 8: System Configuration And Administration Features
Power Failure Restart.....................180 Programming Instructions..............181 Introduction ........................182 3.1.1 Introduction ........................182 PC Programming ......................183 3.2.1 Installing and Starting KX-TEB308 Maintenance Console..........183 PT Programming ......................184 3.3.1 Programming Instructions ....................184 3.3.2 Programming Procedures ....................189 Date & Time [000]............................189 System Speed Dialling Number [001]......................189 System Password [002] ..........................
Page 9 Time Service Start Time [007] ........................192 Operator Assignment [008] ..........................192 Extension Number [009] ..........................193 LCD Time Display [010] ..........................193 System Speed Dialling Name [011] .......................194 Second Feature Numbering Plan [012]......................194 KX-T7710 One-touch Dialling [013] .......................195 Hunting Group Set [100] ..........................195 Hunting Type [101] ............................195 DTMF Integration Port [102] ..........................196 DTMF Integration [103] ..........................196...
Page 10 TRS—COS 2-5 Denied Code [302-305]......................208 TRS—Exception Code [306] ......................... 208 Emergency Number [309]..........................208 Account Code [310] ............................209 Automatic Pause Insertion Code [311] ......................209 TRS—Extension Lock Class [312] ........................ 209 ARS Selection [350] ............................210 Route 1-4 Selection Code [351-354] ......................210 Route 1-4 Exception Code [355-358] ......................
Page 11: Feature Guide
UCD Group [520] ............................228 UCD Busy Waiting Time [521] ........................228 UCD OGM Message Interval Time [522] .......................228 UCD Busy Mode [523] ...........................229 UCD Intercept Mode [524] ..........................229 UCD Ring Time before Intercept [525]......................229 UCD Ring Time after Intercept [526] ......................229 UCD Waiting Message [527]..........................229 DISA Security Code Digits [530]........................230 DISA Ringback Tone [531]..........................230...
Page 12 Call Log Next Page [927] ..........................248 SMDR Mode for Printing [929] ........................248 Call Forwarding Selection [963]........................249 TRS Check after Answering [966] ......................... 249 TRS Check Time after Answering [967] ......................249 KX-T7700 Series Incoming Lamp Control [968] .................... 250 Country [995]..............................
Page 13: Call Handling Features
Section 1 Call Handling Features Feature Guide...
Page 14: Incoming Call Features
1.1 Incoming Call Features Incoming Call Features 1.1.1 Incoming Outside (CO) Line Call Features 1.1.1.1 Direct In Line (DIL) Description Directs incoming outside (CO) line calls to a preprogrammed destination based on the outside (CO) line carrying the call. Each outside (CO) line can have a different destination for each time service mode. [Programming Example] The table can be programmed for each outside (CO) line.
Page 15: Intercept Routing
1.1 Incoming Call Features 1.1.1.2 Intercept Routing Description Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or cannot, answer the call. There are 2 types of Intercept Routing, described below. Type Description No Dial...
Page 16: Internal Call Features
1.1 Incoming Call Features 1.1.2 Internal Call Features Description There are 2 types of internal calls, described below. Feature Description Details in Intercom Call A call from one extension to another. • 1.5.1.1 Intercom Call Doorphone Call A call made from a doorphone to its preprogrammed destination •...
Page 17: Incoming Call Indication Features
1.1 Incoming Call Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—OVERVIEW Description Extension telephones can indicate an incoming call in various ways, described below. Indication Type Feature Description Details in Ring/No Ring Outside (CO) Line Each extension can be programmed to •...
Page 18: Outside (Co) Line Ringing Selection
1.1 Incoming Call Features 1.1.3.2 Outside (CO) Line Ringing Selection Description An extension user can select whether the telephone will ring or not when receiving call(s) from assigned or all outside (CO) lines through personal programming. Conditions • System programming determines which extension(s) will ring for incoming outside (CO) line calls in each time service mode ( Flexible Ringing—Day/Night/Lunch [408-410]).
Page 19: Ring Tone Pattern Selection
1.1 Incoming Call Features 1.1.3.3 Ring Tone Pattern Selection Description A different ring tone pattern can be assigned to each incoming call type, such as intercom calls ( Extension Ring Tone Pattern [115]), calls from each doorphone ( Doorphone Ring Tone Pattern [706]), and calls from each outside (CO) line ( CO Line Ring Tone Pattern [423]).
Page 20: Distinctive Ring Detection (Drd) For New Zealand
1.1 Incoming Call Features 1.1.3.4 Distinctive Ring Detection (DRD) for New Zealand Description Distinctive Ring Detection (DRD) is only available in New Zealand. The PBX can detect the following 4 ring tone patterns sent from the telephone company for each outside (CO) line.
Page 21 1.1 Incoming Call Features 1.15.6 Direct Inward System Access (DISA) 4.2.1 Tones/Ring Tones Feature Guide...
Page 22: Call Waiting
1.1 Incoming Call Features 1.1.3.5 Call Waiting Description A busy extension user can be alerted to a new call by Call Waiting. The busy extension user can then answer the second call either by disconnecting the current call or placing it on hold. If Call Waiting is enabled, a call waiting tone will be sent to the user under the following conditions: When an outside (CO) line call or a doorphone call is received, or When another extension executes the Busy Station Signalling (BSS) feature.
Page 23: Receiving Group Features
1.2 Receiving Group Features Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same extension group, if that group has been assigned as an idle extension hunting group through system programming ( Hunting Group Set [100]).
Page 24 1.2 Receiving Group Features not function and the call will be forwarded to the preprogrammed destination (when FWD is set) or will not be received at all (when DND is set). • Message Waiting A message waiting indication will not be sent to an idle extension hunting destination. The MESSAGE button light or Message/Ringer Lamp turns on at the original destination only ( 1.17.1 Message Waiting).
Page 25: Uniform Call Distribution (Ucd)
1.2 Receiving Group Features 1.2.2 Uniform Call Distribution (UCD) Description Uniform Call Distribution (UCD) distributes incoming calls to an idle member of the same extension group, if that group has been assigned as a UCD group through system programming ( UCD Group [520]).
Page 26 1.2 Receiving Group Features [Flowchart] A UCD call from an outside party is received. The call reaches the UCD group. Busy Rings (when an extension is available) UCD OGM (UCD Ring Time before Intercept expires) Music on Hold is sent to the caller. The call is The call is not established.
Page 27 1.2 Receiving Group Features UCD Intercept Mode When extensions in a UCD group are available but do not answer an outside (CO) line call within a preprogrammed length of time ( UCD Ring Time before Intercept [525]), the PBX will handle the call in one of the following ways according to system programming ( UCD Intercept Mode [524]): Disconnect: The call is disconnected.
Page 28: Direct Inward System Access (Disa) Ring
1.2 Receiving Group Features 1.2.3 Direct Inward System Access (DISA) Ring Description A Direct Inward System Access (DISA) ring group is a specific extension group that receives DISA calls directed to the group. All extensions in the DISA ring group assigned as an Automated Attendant (AA) destination ( DISA Built-in AA [501]) ring simultaneously.
Page 29: Log-In/Log-Out
1.2 Receiving Group Features 1.2.4 Log-in/Log-out Description Members of an idle extension hunting group, Direct Inward System Access (DISA) ring group, or Uniform Call Distribution (UCD) group can join (Log-in) or leave (Log-out) groups manually. Group members can log in at the beginning of a work shift when they are ready to answer calls, and log out at the end of the work shift.
Page 30: Call Forwarding (Fwd)/Do Not Disturb (Dnd) Features
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW Description When an extension user cannot answer calls (is on a call, out of the office, etc.), it is possible to forward or refuse calls directed to that extension using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
Page 31: Call Forwarding (Fwd)
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.2 Call Forwarding (FWD) Description Extension users can forward their calls to preset destinations. There are 4 Call Forwarding (FWD) modes, described below. Mode Description All Calls All calls are forwarded to another extension. Busy/No Answer All calls are forwarded to another extension when the extension user's line is busy, or when the user does not answer within a preprogrammed...
Page 32 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Type Outside (CO) line calls Normal except FWD to Outside (CO) Line, Direct In Line (DIL), Direct Inward System Access (DISA) Intercom calls Extension, Transfer • Uniform Call Distribution (UCD) When searching for an available extension within a UCD group, any extension that has set FWD will be skipped.
Page 33 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features UCD (when only one member belongs to the group) • Outside (CO) Line Call Duration If a call between 2 outside parties is established, the call duration will be restricted by a system timer CO-to-CO Line Call Duration [205]).
Page 34: Do Not Disturb (Dnd)
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.3 Do Not Disturb (DND) Description Extension users can use this feature to prevent calls from ringing at their extension. The calling extension will hear a Do Not Disturb (DND) tone. Conditions •...
Page 35: Answering Features
1.4 Answering Features Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—OVERVIEW Description An extension user can answer incoming calls using the following methods: Called Feature Description Details in Extension A user's own Line Preference— A user can select the method to answer •...
Page 36: Line Preference-Incoming
1.4 Answering Features 1.4.1.2 Line Preference—Incoming Description A proprietary telephone (PT) user can select the method used to answer incoming calls from the following 3 line preferences. Each of these line preferences can be selected by each extension through personal programming (Line Preference—Incoming).
Page 37: Call Pickup
1.4 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at another extension by entering the appropriate feature numbers. The following types of Call Pickup are available: Type Description Directed Call Pickup A call to a specific extension is answered. Group Call Pickup A call to an extension in the same extension group ( Extension Group...
Page 38: Hands-Free Answerback
1.4 Answering Features 1.4.1.4 Hands-free Answerback Description A user with a speakerphone-equipped proprietary telephone (PT) can answer intercom calls automatically without lifting the handset. When a call is received at an extension that is in Hands-free Answerback mode, the caller hears a confirmation tone and the called extension hears a beep tone. Then the conversation is automatically established.
Page 39: Making Call Features
1.5 Making Call Features Making Call Features 1.5.1 Intercom Call Features 1.5.1.1 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers ( Extension Number [009]) and names ( Extension Name [604], Extension Name in Cyrillic [616]) can be assigned to all extensions.
Page 40 1.5 Making Call Features User Manual References 1.2.1 Basic Calling 1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) 3.1.2 Changing Personal Settings Using Programming Mode Feature Guide...
Page 41: Outside (Co) Line Call Features
1.5 Making Call Features 1.5.2 Outside (CO) Line Call Features 1.5.2.1 Outside (CO) Line Call Features—OVERVIEW Description An extension user can use the following features when making an outside (CO) line call: Feature Description Details in Emergency Call A user can dial preprogrammed emergency •...
Page 42: Emergency Call
1.5 Making Call Features 1.5.2.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers ( Emergency Number [309]) after seizing an outside (CO) line regardless of the restrictions imposed on the extension. Conditions • If the PBX is installed behind an existing host PBX, an extension user must dial the Host PBX Access code after the Outside (CO) Line Access number.
Page 43: Account Code Entry
1.5 Making Call Features 1.5.2.3 Account Code Entry Description An account code is used to identify outgoing outside (CO) line calls for accounting and billing purposes. Account codes are appended to SMDR call records ( 1.20.1 Station Message Detail Recording (SMDR)), and have several uses.
Page 44: Dial Type Selection
1.5 Making Call Features 1.5.2.4 Dial Type Selection Description The dialling mode can be selected for each outside (CO) line through system programming ( Dial Mode [401]) regardless of the originating extension (dependent on the contract with the telephone company). Mode Description DTMF (Dual Tone Multi-...
Page 45: Reverse Circuit
1.5 Making Call Features 1.5.2.5 Reverse Circuit Description The PBX can detect the reverse signal sent from the telephone company when an extension user tries to make an outside (CO) line call. This detects the start (the called party goes off-hook) and end (the called party goes on-hook) of an outgoing outside (CO) line call.
Page 46: Pause Insertion
1.5 Making Call Features 1.5.2.6 Pause Insertion Description A dialling pause of a preprogrammed length can be inserted manually or automatically when dialling. Manual Pause Insertion: A pause can be manually inserted by pressing the PAUSE button. Automatic Pause Insertion: A pause will be automatically inserted after the user dials any one of the following numbers: Outside (CO) Line Access number Automatic Pause Insertion code...
Page 47: Host Pbx Access Code (Access Code To The Telephone Company From A Host Pbx)
1.5 Making Call Features 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension jacks of the host PBX to outside (CO) line ports of this PBX. A Host PBX Access code, assigned through system programming ( Host PBX Access Code [403]), is required to access the telephone company from the host PBX.
Page 48 1.5 Making Call Features Conditions • Access to the host PBX during a conversation is also possible ( 1.10.7 External Feature Access (EFA)). • TRS checks only the dialled telephone number, excluding the Host PBX Access code, when accessing the telephone company through the host PBX ( 1.8.1 Toll Restriction (TRS)).
Page 49: Seizing A Line Features
1.5 Making Call Features 1.5.3 Seizing a Line Features 1.5.3.1 Seizing a Line Features—OVERVIEW Description A proprietary telephone (PT) user can select the line that is seized in order to make a call, using one of the following features: Feature Description Details in Line Preference—Outgoing...
Page 50: Line Preference-Outgoing
1.5 Making Call Features 1.5.3.2 Line Preference—Outgoing Description Through personal programming, a proprietary telephone (PT) user can select the preferred method of seizing a line (Line Preference—Outgoing) to be used each time the user goes off-hook. Method Description Idle Line When a user goes off-hook, an idle outside (CO) line is selected automatically from among the assigned outside (CO) lines ( Automatic...
Page 51: Outside (Co) Line Access
1.5 Making Call Features 1.5.3.3 Outside (CO) Line Access Description There are 3 methods of accessing an outside (CO) line. Method Description Operation Automatic Line Access Selects an idle outside (CO) line Dial the Automatic Line Access (Local Access) automatically from the assigned number (9/0) Automatic Line outside (CO) lines (...
Page 52 1.5 Making Call Features operation mode. The user can dial without lifting the handset or pressing the SP-PHONE or MONITOR button. • Outside (CO) Line Hunting Order for Automatic Line Access The outside (CO) line hunting sequence (from highest-numbered outside (CO) line, or in rotation) for Automatic Line Access can be determined through system programming ( Automatic Rotation for CO Line Access [122]).
Page 53: Memory Dialling Features
1.6 Memory Dialling Features Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—OVERVIEW Description An extension user can store frequently dialled numbers in the PBX. A stored number can be dialled by a simple operation. Features Feature Storage Method Details in One-touch Dialling Personal Programming, System Programming...
Page 54 1.6 Memory Dialling Features Displayed while Input Description Entering FLASH/RECALL Store an EFA signal (EFA mode) by pressing the FLASH/RECALL button at the beginning of the (Hooking)* number ( 1.10.7 External Feature Access (EFA)). Prevent all or part of a System Speed Dialling INTERCOM (Secret)* number or One-touch Dialling number from being displayed when a call is made, by pressing the...
Page 55: One-Touch Dialling
1.6 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number (up to 24 digits), such as an extension number, telephone number, account code, or feature number, in a One-touch Dialling button.
Page 56: Kx-T7710 One-Touch Dialling
1.6 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling Description The MESSAGE button and each of the 8 One-touch buttons on the KX-T7710 single line telephone (SLT) can be customised to dial an extension number, telephone number, or feature number (up to 24 digits) when the user presses that button.
Page 57: Redial
1.6 Memory Dialling Features 1.6.1.4 Redial Description There are 2 types of Redial, described below. Type Description Last Number Redial Every extension automatically saves the last external telephone number dialled, allowing the same number to be easily redialled. Saved Number Redial A proprietary telephone (PT) user can save a telephone number while in a conversation with an outside party or while hearing a busy tone, and then easily redial the number later.
Page 58: Speed Dialling-Personal/System
1.6 Memory Dialling Features 1.6.1.5 Speed Dialling—Personal/System Description An extension user can use short numbers to frequently dialled numbers that are stored in the PBX, either in the extension's Personal Speed Dialling or in System Speed Dialling. Personal Speed Dialling is also known as Station Speed Dialling. Conditions [General] •...
Page 59: Quick Dialling
1.6 Memory Dialling Features 1.6.1.6 Quick Dialling Description Using Quick Dialling, an extension user can make a call or access a feature easily. This is possible by storing the number (up to 10 digits), such as extension number, telephone number, or feature number, for Quick Dialling through system programming ( Second Feature Numbering Plan [012]).
Page 60: Hot Line
1.6 Memory Dialling Features 1.6.1.7 Hot Line Description A single line telephone (SLT) user can make an outgoing call to a previously stored telephone number (up to 32 digits) simply by going off-hook. If the Hot Line feature is set and the user goes off-hook, a special dial tone (dial tone 2) is generated for a preprogrammed time period ( Hot Line Waiting Time [203]), and then dialling starts.
Page 61: Busy Line/Busy Party Features
1.7 Busy Line/Busy Party Features Busy Line/Busy Party Features 1.7.1 Automatic Callback Busy (Camp-on) Description If the dialled extension or outside (CO) line is busy when a call is made, the caller can choose to be informed by a callback ring (Camp-on Recall) when the extension or outside (CO) line becomes free. When the user answers the callback ring: For an intercom call: The called extension starts ringing without the user having to redial.
Page 62: Executive Busy Override
1.7 Busy Line/Busy Party Features 1.7.2 Executive Busy Override Description An extension user can interrupt an existing call to establish a 3-party conference call. Executive Busy Override Deny It is possible for extension users to prevent their calls from being interrupted by another extension user. Conditions •...
Page 63: Call Waiting Tone
1.7 Busy Line/Busy Party Features 1.7.3 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone will be sent to the called extension to indicate another call is waiting. Conditions •...
Page 64: Toll Restriction (Trs) Features
1.8 Toll Restriction (TRS) Features Toll Restriction (TRS) Features 1.8.1 Toll Restriction (TRS) Description Toll Restriction (TRS) can prohibit certain extension users from making unauthorised outside (CO) line calls. Every extension is assigned to one of 5 classes of service (COSs) for each time service mode ( TRS- COS—Day/Night/Lunch [601-603]);...
Page 65 1.8 Toll Restriction (TRS) Features COS 1 All outside (CO) line calls permitted. COS 2 Class 2 restriction Class 2 – 5 exceptions COS 3 Class 2 – 3 restrictions Class 3 – 5 exceptions COS 4 Class 2 – 4 restrictions Class 4 –...
Page 66 1.8 Toll Restriction (TRS) Features [Flowchart] An extension user tries to make an outside (CO) line call. Was the number dialled using System Speed Dialling? Is the COS number higher than the System Speed Dialling Class? No or Equal COS 1 What is the COS number? COSs 2–5 Is the dialled number found in an...
Page 67 1.8 Toll Restriction (TRS) Features 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) or Carrier Exception code. Access Code is stored in the PBX Access Code is not Access Code Type Access Code is not stored in the PBX Access Code is dialled dialled...
Page 68: Toll Restriction (Trs) Override By Account Code
1.8 Toll Restriction (TRS) Features 1.8.2 Toll Restriction (TRS) Override by Account Code Description An extension user can override TRS temporarily to make a toll call from a toll-restricted telephone ( 1.8.1 Toll Restriction (TRS)). The extension user can carry out this feature by entering the appropriate account code before dialling the telephone number ( Account Code [310]).
Page 69 1.8 Toll Restriction (TRS) Features Conditions • This feature functions only for extensions whose: – Account code mode is set to "Verify-Toll" ( Account Code Mode [605]). – Class of service (COS) number is set to 3 through 5. • If the extension user does not enter an account code or enters an invalid account code, an ordinary TRS check is performed.
Page 70: Extension Lock
1.8 Toll Restriction (TRS) Features 1.8.3 Extension Lock Description Extension users can lock their telephones to prevent unauthorised use. This is useful for situations when extension users must leave their desks temporarily. Any 4-digit code can be used to lock and unlock an extension.
Page 71: Walking Cos
1.8 Toll Restriction (TRS) Features 1.8.4 Walking COS Description Extension users can temporarily assign their own class of service (COS) to another extension, allowing them to make calls as if from their own telephones. This feature is useful when a manager or supervisor needs to borrow another employee's telephone to make a call.
Page 72: Automatic Route Selection (Ars) Features
1.9 Automatic Route Selection (ARS) Features Automatic Route Selection (ARS) Features 1.9.1 Automatic Route Selection (ARS) Description The PBX automatically selects the least expensive route (carrier) available at the time a long-distance call is made on an outside (CO) line that has Automatic Route Selection (ARS) enabled. In order to use ARS effectively, various ARS-related tables must be preprogrammed to tell the PBX which calls should be placed using which carriers.
Page 73 1.9 Automatic Route Selection (ARS) Features [Flowchart] A long-distance call is made. Is (another) one digit dialled within the ARS Inter-digit Time? Each time a digit is dialled, the PBX checks Is the dialled the dialled number (other than Host PBX Reorder tone number a TRS Denied Code? Access codes, Carrier Exception codes, and...
Page 74 1.9 Automatic Route Selection (ARS) Features [Programming Procedures] ARS Mode ( ARS Selection [350]) Turn on ARS for each outside (CO) line. First Carrier Access Code* Enter the carrier's access code, such as the Host PBX Access code ( Host PBX Access Code [403]), Carrier Exception code ( Carrier Exception Code [300]), or First Carrier Access code ( 1st Carrier...
Page 75 1.9 Automatic Route Selection (ARS) Features [Programming Example: Routing Plan Table] Modification Leading Leading No. ARS Outside (CO) Routing Removed No. Added No.* Plan No. No.* Exception* Line Group* of Digits* Not Stored 05000 Not Stored Not Stored Route 1-4 Selection Code [351-354] Route 1-4 Exception Code [355-358] ARS Modification—Removed Digits [360] ARS Modification—Added Number [361]...
Page 76 1.9 Automatic Route Selection (ARS) Features Sequence of Transmitted Code ( Authorisation and Itemised Billing Code Order [390]) The sequence of transmitted codes (C: Carrier Access Code; A: Authorisation Code; I: Itemised Billing Code; H: Telephone Number) can be selected. When "C.I.A.H" is selected, the dialled numbers of Itemised Billing Code (I) and Authorisation Code (A) are shown on the displays of PTs and SMDR ( 1.20.1 Station Message Detail Recording (SMDR)).
Page 77 1.9 Automatic Route Selection (ARS) Features Conditions WARNING The software contained in the ARS feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service.
Page 78: Conversation Features
1.10 Conversation Features 1.10 Conversation Features 1.10.1 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can dial in hands-free mode but cannot have hands-free conversations. •...
Page 79: Room Monitor
1.10 Conversation Features 1.10.2 Room Monitor Description An extension user can monitor a room or a door through another proprietary telephone (PT) or a doorphone without the destination party knowing. Conditions • To monitor using this feature, an extension must have a PT with an AUTO ANS/MUTE button or a single line telephone (SLT) with a MUTE button.
Page 80: Microphone Mute
1.10 Conversation Features 1.10.3 Microphone Mute Description During a conversation, a proprietary telephone (PT) user can disable the built-in microphone to consult privately with others in the room while listening to the other party on the phone through the built-in speaker. When Microphone Mute is active, the user can hear the other party's voice, but the user's voice is muted.
Page 81: Headset Operation
1.10 Conversation Features 1.10.4 Headset Operation Description This PBX supports headset-compatible proprietary telephones (PTs). A PT user can talk to another party without lifting the handset by using an optional headset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection.
Page 82: Data Line Security
1.10 Conversation Features 1.10.5 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall, and Executive Busy Override. Extensions that have devices such as modems, fax machines, or Voice Processing Systems (VPSs) connected to them may set this feature to maintain secure data transmission, by blocking tones or other interruptions during communication.
Page 83: Flash/Recall
1.10 Conversation Features 1.10.6 Flash/Recall Description A proprietary telephone (PT) user can use the FLASH/RECALL button to disconnect the current call and start another call without hanging up. For example, if this button is used to disconnect an outside (CO) line, the extension user will hear a new dial tone from the same outside (CO) line.
Page 84: External Feature Access (Efa)
1.10 Conversation Features 1.10.7 External Feature Access (EFA) Description An extension user can access features of a host PBX or the telephone company, such as Call Waiting. An EFA (External Feature Access) signal is sent to the host PBX or the telephone company. This feature is only available during outside (CO) line calls, including Host PBX Access ( 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)).
Page 85: Outside (Co) Line Call Limitation
1.10 Conversation Features 1.10.8 Outside (CO) Line Call Limitation Description Outside (CO) line calls are limited by the following features: Feature Description Extension-to-Outside (CO) When a call between an extension user and an outside party is Line Call Duration established, the call duration is restricted by a timer ( Extension-to-CO Line Call Duration [212]).
Page 86: Parallelled Telephone
1.10 Conversation Features 1.10.9 Parallelled Telephone Description Any proprietary telephone (PT) can be connected in parallel with a single line device, such as a single line telephone (SLT), fax machine, or modem. When parallel mode is used, the 2 telephones function as follows: •...
Page 87: Calling Party Control (Cpc) Signal Detection
1.10 Conversation Features 1.10.10 Calling Party Control (CPC) Signal Detection Description A CPC (Calling Party Control) signal is an on-hook indication (disconnect signal) sent from an outside (CO) line when the other party hangs up. To maintain efficient utilisation of outside (CO) lines, the PBX monitors each line's status and when a CPC signal is detected on a line, the PBX disconnects the line and alerts the extension with a reorder tone.
Page 88: Transferring Features
1.11 Transferring Features 1.11 Transferring Features 1.11.1 Call Transfer Description An extension user can transfer a call to another extension or to an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the transfer to the destination party.
Page 89 1.11 Transferring Features • Consultation Hold When a transferring party presses the TRANSFER button on a PT or the Recall/hookswitch on an SLT, the transferred party is automatically placed on consultation hold ( 1.12.5 Consultation Hold). Feature Guide References 1.18.2 Flexible Buttons User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
Page 90: Holding Features
1.12 Holding Features 1.12 Holding Features 1.12.1 Call Hold Description An extension user can put a call on hold. The following Call Hold features are available: Feature Description General Call Hold Any extension user can retrieve a held call. Exclusive Call Hold Only the proprietary telephone (PT) user who held the call can retrieve it.
Page 91 1.12 Holding Features Mode Hold Transfer to Extension Pressing the Recall/hookswitch Pressing the Recall/hookswitch Hold-2 Call Hold Feature No. Extension No. Going on-hook Pressing the Recall/hookswitch Pressing the Recall/hookswitch Hold-3 Call Hold Feature No. Call Hold Feature No. Going on-hook Extension No.
Page 92: Call Park
1.12 Holding Features 1.12.2 Call Park Description An extension user can hold a call by placing it into a common parking zone of the PBX. A parked call can be retrieved by any extension user. This feature is useful when an extension user wants to hold more than one intercom call with a proprietary telephone (PT), or more than one intercom call or outside (CO) line call with a single line telephone (SLT).
Page 93: Call Splitting
1.12 Holding Features 1.12.3 Call Splitting Description An extension user can speak alternately with 2 parties. Placing the current call on hold allows the user to speak with the other party. Conditions • This feature does not apply to calls from doorphones or paging announcements. •...
Page 94: Music On Hold
1.12 Holding Features 1.12.4 Music on Hold Description An outside party on hold will hear audio to inform the party that the call is still on hold. The following types of audio are available depending on the user's country/area: Internal audio source External audio source Tone The audio sources (internal and external) can also be used for BGM (...
Page 95: Consultation Hold
1.12 Holding Features 1.12.5 Consultation Hold Description When an extension user is on a call and performs Call Transfer ( 1.11.1 Call Transfer), Call Splitting ( 1.12.3 Call Splitting), or tries to establish a conference call ( 1.13.1.2 Conference), the call is automatically placed on consultation hold.
Page 96: Conference Features
1.13 Conference Features 1.13 Conference Features 1.13.1 Conference Features 1.13.1.1 Conference Features—OVERVIEW Description The following features are available to establish a conference call: Feature Description Details in Conference An extension user can establish a 3-party or 5-party • 1.13.1.2 conference call. Conference Executive Busy Override An extension user can interrupt an existing call to...
Page 97: Conference
1.13 Conference Features 1.13.1.2 Conference Description An extension user can establish a conference call. The following Conference features are available: Feature Description 3-party Conference During a 2-party conversation, an extension user can add a third party to the conversation, thereby establishing a 3-party conference call. Unattended Conference: The proprietary telephone (PT) user who originated a conference with 2 outside parties can leave the conference and allow the other parties to...
Page 98 1.13 Conference Features timer will be cancelled. If not, the ring tone or alarm tone and the warning tone will continue to be heard until the unattended conference call is disconnected ( 1.10.8 Outside (CO) Line Call Limitation). • An unattended conference cannot be established unless the extension is allowed to transfer a call to an outside party through system programming ( Call Transfer to CO Line [606]).
Page 99: Paging Features
1.14 Paging Features 1.14 Paging Features 1.14.1 Paging Description An extension user can make a paging announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or an external pager (loudspeaker), depending on the type of Paging that is performed as follows: Type Paging method All Extensions...
Page 100: Optional Device Features
1.15 Optional Device Features 1.15 Optional Device Features 1.15.1 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Doorphones can also be used for the Room Monitor feature ( 1.10.2 Room Monitor).
Page 101: Door Open
1.15 Optional Device Features 1.15.2 Door Open Description Using an extension telephone, an extension user can unlock a door for a visitor. The door can be unlocked by extension users who are allowed through system programming to unlock the door for each time service mode ( Door Opener—Day/Night/Lunch [703-705]).
Page 102: Doorbell/Door Chime
1.15 Optional Device Features 1.15.3 Doorbell/Door Chime Description Extension users can choose how their telephones receive doorphone calls, by selecting to hear ringing, a chime, or both, provided a doorbell/door chime connected to a door opener is connected to the PBX. They can recognise which doorphone is ringing by selecting a different doorphone chime pattern for each doorphone.
Page 103 1.15 Optional Device Features User Manual References 1.8.1 If a Doorphone/Door Opener is Connected Feature Guide...
Page 104: Background Music (Bgm)
1.15 Optional Device Features 1.15.4 Background Music (BGM) Description A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while on-hook and idle. Conditions • Hardware requirement: A user-supplied external audio device, such as a CD player or radio for External audio source.
Page 105: Outgoing Message (Ogm) For Disa/Ucd
1.15 Optional Device Features 1.15.5 Outgoing Message (OGM) for DISA/UCD Description An extension assigned as the operator or manager extension can record outgoing messages (OGMs) for the following features: Feature Usage Details in Direct Inward System When a call arrives on a DISA line, the caller will hear •...
Page 106: Direct Inward System Access (Disa)
1.15 Optional Device Features 1.15.6 Direct Inward System Access (DISA) Description Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX destinations without the use of the operator. Callers can listen to a DISA outgoing message (OGM) instructing them as to which numbers to dial to be connected to the person or department they would like to speak with.
Page 107 1.15 Optional Device Features [Programming Example: 1-level (DISA) AA Table] In order for a caller to be able to access Mike Smith (extension 102) using 1-level (DISA) AA, programme as follows: Distribution method* Outside (CO) Line No. Lunch Night DISA OGM1 DISA OGM1 DISA OGM1 2, 3...
Page 108 1.15 Optional Device Features 1-level AA DISA AA No.* Extn. Extn. 2-level – – – – – – – Group 1 Group 2 2-level AA DISA AA No.* Extn. 3-level Extn. – – – – Group 3 Group 4 3-level AA DISA AA No.* Mike Extn.
Page 109 1.15 Optional Device Features DISA Busy Mode If the destination of a DISA call is busy, the call will be redirected to an idle extension ( Hunting Group Set [100]) in the destination's idle extension hunting group ( 1.2.1 Idle Extension Hunting). If no extension in the group is available, or if the destination of the DISA call is not a member of an idle extension hunting group, the call will be handled in one of the following ways, according to system programming ( DISA Busy...
Page 110 1.15 Optional Device Features Security Mode Intercom Calls Outside (CO) Line Calls All Security Trunk Security No Security Permitted Outside-to-Outside (CO-to-CO) Line Calls through DISA DISA callers can use DISA to make outside (CO) line calls when allowed by the DISA security mode. If a call between 2 outside parties is established via DISA, the length of the call can be limited to a preprogrammed duration ( CO-to-CO Line Call Duration [205]).
Page 111 1.15 Optional Device Features [Flowchart] A DISA call from an outside party is received. (DISA Delayed Answer Time expires) The PBX answers the call. (DISA OGM Mute Time expires) Is the assigned DISA OGM recorded? One short beep DISA OGM (DISA Wait Timer after OGM expires) (Intercept Time for Internal DISA expires) Cyclic tone,...
Page 112 1.15 Optional Device Features Conditions WARNING There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
Page 113 1.15 Optional Device Features is sent before the PBX recognises the incoming signal as fax data ( FAX Tone Detection [514]). If the DISA OGM is short (0–5 s), in some cases the fax (CNG) tone may not be detected. In this case, it is recommended to set the length of time the PBX continues to search for a fax (CNG) tone after completing a DISA OGM to "10 s"...
Page 114: Caller Id Features
1.16 Caller ID Features 1.16 Caller ID Features 1.16.1 Caller ID Description The PBX can receive Caller ID information (telephone numbers and callers' names) from calls received on outside (CO) lines. This information can be shown on the displays of proprietary telephones (PTs) as well as some single line telephones (SLTs) when receiving calls.
Page 115 1.16 Caller ID Features Automatic Caller ID Number Modification When Caller ID information is checked, the PBX can automatically modify the caller's telephone number according to a preprogrammed set of rules (Caller ID Modification Table). This modified number allows the extension user to make a call to this number later without worrying about Outside (CO) Line Access numbers, area codes, etc.
Page 116: Caller Id Display On Slt
1.16 Caller ID Features <Modification Flowchart> An outside (CO) line call containing Caller ID information is received. Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the "Long-distance "Local Call"...
Page 117 1.16 Caller ID Features Access (DISA) ring groups, forwarded calls, intercepted calls, or calls from extensions that placed outside (CO) line calls on consultation hold. • SLT Caller ID signalling type can be selected through system programming ( SLT Caller ID Signalling Type [150]).
Page 118: Incoming Call Log
1.16 Caller ID Features 1.16.2 Incoming Call Log Description When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller's identity. This information is also automatically logged in the Incoming Call Log of the extension, and can be viewed later or used to call that caller back.
Page 119 1.16 Caller ID Features If a Caller ID Indication—Common button is not assigned to any PT, the calls will be logged in the personal area of the PT that is connected to the lowest-numbered jack, and its Caller ID Indication— Personal button light will turn red.
Page 120 1.16 Caller ID Features 1.18.2 Flexible Buttons User Manual References 1.9.1 Calling with the Incoming Call Log 2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL) 2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common Area) Feature Guide...
Page 121: Message Features
1.17 Message Features 1.17 Message Features 1.17.1 Message Waiting Description When an extension user calls another extension user who does not answer the call, he or she can leave a message waiting indication. The appropriate button or lamp on the called extension user's telephone will light, indicating that a call was missed, or a message recorded by the Voice Processing System (VPS) feature is waiting.
Page 122 1.17 Message Features • A message waiting indication is automatically cleared when the called extension calls the caller back and the call is answered. • Message Waiting Indication via Voice Mail APT Integration If a voice message is left for the called extension, it can be heard by following the Voice Mail prompts after pressing the lit MESSAGE button ( 1.19.1 Voice Mail APT Integration).
Page 123: Absent Message
1.17 Message Features 1.17.2 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. This message can explain the reason for their absence, and can be used by any extension user.
Page 124: Fixed Line Sms Terminal Support
1.17 Message Features 1.17.3 Fixed Line SMS Terminal Support Description When outside (CO) line calls are received from a Short Message Service (SMS) centre, the PBX can route incoming calls to specific single line telephones (SLTs) that support SMS according to a preprogrammed set of rules (SMS Routing Table).
Page 125 1.17 Message Features SLT setting Extension Jack No. SMS Centre Number for SMS Centre Number for SMS Sub- Sending Receiving address Jack 01 1112224444 1112223333 Jack 02 1112224444 1112223333 Jack 07 1112224444 1112223333 (Cont.) : 89: Outside (CO) Line Access number used to make SMS centre calls using the fixed outside (CO) lines.
Page 126 1.17 Message Features SLT setting Extension Jack No. SMS Centre Number for SMS Centre Number for SMS Sub- Sending Receiving address Jack 01 89 P1112223333 1112224444 – Jack 02 89 P1112223333 1112224444 – Jack 03 89 P1112223333 1112224444 – (Cont.) : In this example: To send an SMS message to the SLT connected to extension jack 01, enter "3847001"...
Page 127 1.17 Message Features Installation Manual References 2.3.2 3-Port Caller ID Card (KX-TE82493) Feature Guide...
Page 128: Proprietary Telephone (Pt) Features
1.18 Proprietary Telephone (PT) Features 1.18 Proprietary Telephone (PT) Features 1.18.1 Fixed Buttons Description Proprietary telephones (PTs) and Direct Station Selection (DSS) Consoles feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not have certain buttons. For a description of the buttons found on each PT or DSS Console, please refer to the Operating Instructions for each PT or DSS Console.
Page 129 1.18 Proprietary Telephone (PT) Features Button Function CONF (Conference) Used to establish a 3-party or 5-party conference call. FWD/DND (Call Used to set the FWD or DND feature for the extension. Forwarding/Do Not Disturb) PAUSE Used to insert a dialling pause in a stored number. PF (Programmable Used to access a preprogrammed feature (no default).
Page 130: Flexible Buttons
1.18 Proprietary Telephone (PT) Features 1.18.2 Flexible Buttons Description Flexible buttons are buttons whose functions can be customised through either system or personal programming. The following types of flexible buttons are found on proprietary telephones (PTs) and/or Direct Station Selection (DSS) Consoles: Flexible CO buttons Flexible DSS buttons Programmable Feature (PF) buttons...
Page 131 1.18 Proprietary Telephone (PT) Features Button Function Caller ID Selection— Used to display and cycle through the information of an incoming call during a Personal conversation, while receiving a call, or while viewing caller information, display the number of logged calls while on-hook, and inform an extension user that the personal area call log is full ( 1.16.2 Incoming Call Log).
Page 132: Led Indication
1.18 Proprietary Telephone (PT) Features 1.18.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: Single-CO (S-CO), Group-CO (G-CO), Other-CO (O-CO), INTERCOM Corresponding Extension Status Button: Direct Station Selection (DSS) Light Pattern of the Message/Ringer Lamp...
Page 133 1.18 Proprietary Telephone (PT) Features Light Pattern of the Corresponding Extension Status Button Corresponding Extension Status Button Light Pattern Idle Call Forwarding (FWD)* Slow red flashing Moderate-speed red flashing Do Not Disturb (DND)* Red on Busy * This setting can be changed through system programming ( DSS Lamp Mode [112]).
Page 134: Display Information
1.18 Proprietary Telephone (PT) Features 1.18.4 Display Information Description A display proprietary telephone (PT) can relay the following information to the user while making or receiving calls: Display Item Display Example Condition The extension number and name of the Extension numbers and names 101: Tom Smith calling or called extension are programmable (...
Page 135 1.18 Proprietary Telephone (PT) Features manager service features. The time format shown on the display PTs while on-hook, "12 h" or "24 h", can also be selected through system programming ( LCD Time Display [010]). • Characters (name) or digits (number) exceeding the maximum length of the display are not displayed. Although in this case information may not be displayed properly, the received information is not altered.
Page 136: Voice Mail Features
1.19 Voice Mail Features 1.19.1 Voice Mail APT Integration Description A Panasonic Voice Processing System (VPS) that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on Inband (DTMF) Integration.
Page 137 1.19 Voice Mail Features VM Service Allows callers to leave voice messages for specific parties, such as an extension user. Extension users can then listen to the messages left in their mailboxes at their convenience. AA Service A VPS can be used for the AA service as well as the VM service. When a call is directed to a port of the VPS that is in AA service mode, the caller will hear an outgoing message (OGM).
Page 138 1.19 Voice Mail Features VM Service Accessing a Mailbox The PBX sends special messages to the VPS to indicate which mailbox should be accessed (Follow- on ID). FWD to a Mailbox of the VPS An extension user can set his or her calls to be forwarded to the VPS ( 1.3.1.2 Call Forwarding (FWD)).
Page 139: Live Call Screening (Lcs)
1.19 Voice Mail Features button when creating it. Listening to Recorded Messages After the VPS records a message, it will light the appropriate lamp or button on the extension for which the message was intended, to indicate that there is a new message ( 1.17.1 Message Waiting).
Page 140: Way Recording Into The Vps
1.19 Voice Mail Features • If an extension user is screening a call and then goes off-hook to answer it, the VPS will either stop or continue recording the message, according to system programming ( LCS Recording Mode Set [620]). •...
Page 141: Voice Mail Inband (Dtmf) Integration
1.19.2 Voice Mail Inband (DTMF) Integration Description A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide Automated Attendant (AA) and Voice Mail (VM) services when connected to the PBX. The VPS and PBX communicate with each other by sending DTMF (Dual Tone Multi-Frequency) signals.
Page 142 The following settings to enable Inband (DTMF) Integration must be programmed through system programming to match the settings of the VPS. This example uses a Panasonic KX-TVP series VPS, which can be connected to up to 2 extension jacks of the PBX.
Page 143 1.19 Voice Mail Features – FWD—All Calls – FWD—Busy/No Answer – DISA Intercept Routing—No Answer (IRNA) ( 1.1.1.2 Intercept Routing, 1.15.6 Direct Inward System Access (DISA)) For these features, the caller does not need to know the mailbox number of the called extension because the code is automatically transmitted to the VPS.
Page 144: Administrative Information Output Features
1.20 Administrative Information Output Features 1.20 Administrative Information Output Features 1.20.1 Station Message Detail Recording (SMDR) Description Automatically logs detailed information for the PBX. SMDR Output Port The Serial Interface (RS-232C) port can be used to output Station Message Detail Recording (SMDR) data to a PC, printer, etc.
Page 145 1.20 Administrative Information Output Features [Explanation] The following table explains the types of data logged by SMDR. The section numbers below refer to the field indicated by the numbers above. Section Number Data Description Date Shows the date (Month/Day/Year) of the call ( Date &...
Page 146 1.20 Administrative Information Output Features Section Number Data Description Duration Shows the duration of the outside (CO) line call or the UCD call waiting time in hours/minutes/seconds. Code Shows the account code appended to the call ( 1.5.2.3 Account Code Entry), the account code index number (e.g., 13), the number of the extension that used the Walking COS feature (e.g., 101), or DISA security code status (e.g., 0).
Page 147 1.20 Administrative Information Output Features Item Description System programming items Controls whether system programming items that have already been assigned are shown based on the following parameters ( System Data Dump [804]): All para: All data System para: All data except for "CO para", "Extn. para", "DSS para"...
Page 148 1.20 Administrative Information Output Features Page Length (66 lines) Skip Perforation Machine Perforation • Serial Interface (RS-232C) Parameters The following communication parameters can be assigned for the Serial Interface (RS-232C port) through system programming ( SMDR RS-232C Parameter [800]): New Line (NL) Code: Select the code appropriate for the PC or printer. If the PC or printer automatically feeds lines with carriage return, select "CR".
Page 149: Call Log Printout For Each Extension
1.20 Administrative Information Output Features 1.20.2 Call Log Printout for Each Extension Description An extension assigned as the manager extension can use the following features through manager programming: Call Log Print Out and Clear, for Each Extension All Clear [Example] The manager can print out call logs for each extension.
Page 150: Extension Controlling Features
1.21 Extension Controlling Features 1.21 Extension Controlling Features 1.21.1 Extension Feature Clear Description Extension users can simultaneously clear all of the following features set on their own telephone: Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music (BGM) Call Forwarding (FWD) Call Pickup Deny Allow...
Page 151: Timed Reminder
1.21 Extension Controlling Features 1.21.2 Timed Reminder Description Each extension user can set an alarm to be used as a wake-up call or reminder. This feature can be programmed to activate daily or one time only. If the user goes off-hook during the alarm, a special dial tone (dial tone 3) will be heard.
Page 152: Audible Tone Features
1.22 Audible Tone Features 1.22 Audible Tone Features 1.22.1 Dial Tone Description The following dial tones inform extension users about features activated on their extensions: Type Description Tone 1 A normal dial tone is heard when none of the features listed for dial tones 2 and 3 have been set.
Page 153: Confirmation Tone
1.22 Audible Tone Features 1.22.2 Confirmation Tone Description At the end of a feature operation, the PBX confirms the success of the operation by sending a confirmation tone to the extension user. Type Description Tone 1 Sent when the setting is accepted, or sent when the Extension Lock feature is set or cancelled.
Page 154 1.22 Audible Tone Features Feature Guide...
Page 155: System Configuration And Administration Features
Section 2 System Configuration and Administration Features Feature Guide...
Page 156: System Configuration-Hardware
2.1 System Configuration—Hardware System Configuration—Hardware 2.1.1 Extension Jack Configuration Description Extension jacks are used to connect proprietary telephones (PTs), single line telephones (SLTs), Direct Station Selection (DSS) Consoles, and Voice Processing Systems (VPSs) to the PBX. Conditions • PT and SLT in Parallel Mode A PT and an SLT can be connected to an extension jack and used in parallel mode.
Page 157: System Configuration-Software
2.2 System Configuration—Software System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension is assigned a class of service (COS) number ( TRS-COS—Day/Night/Lunch [601-603]). The following features operate differently depending on an extension's COS. TRS ( 1.8.1 Toll Restriction (TRS)) Walking COS ( 1.8.4 Walking COS) Conditions...
Page 158: Group
2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. Outside (CO) Line Group Outside (CO) lines can be grouped into 3 outside (CO) line groups based on properties such as carrier or outside (CO) line type ( CO Line Group Number [404]).
Page 159 2.2 System Configuration—Software 2.5. Direct Inward System Access (DISA) Ring Group A DISA ring group is a specific extension group that receives DISA calls directed to the group. All extensions in the group assigned as an Automated Attendant (AA) destination ( DISA Built-in AA [501]) ring simultaneously.
Page 160: Time Service
2.2 System Configuration—Software 2.2.3 Time Service Description Time service modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing System (VPS) at night, extension users can be prohibited from making long-distance calls during lunch time, etc.
Page 161 2.2 System Configuration—Software [Visualisation of Time Schedule] Monday Tuesday 00:00 03:00 06:00 09:00 12:00 15:00 18:00 21:00 00:00 Time Table Night Lunch Night Lunch Night Note that time service modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time service modes need to be used in a time schedule.
Page 162 2.2 System Configuration—Software Feature Guide References 1.18.2 Flexible Buttons User Manual References 1.7.7 Checking the Time Service Mode 2.1.2 Switching the Time Service Mode (Time Service) Feature Guide...
Page 163: Operator/Manager Features
2.2 System Configuration—Software 2.2.4 Operator/Manager Features Description This PBX supports one operator and one manager. Any extension can be designated as the operator through system programming ( Operator Assignment [008]). The operator is the destination of Operator Call. The extension connected to extension jack 01 is the manager extension. An extension assigned as the operator or manager extension is allowed to use certain features that most extensions cannot, as follows: Manager Feature...
Page 164 2.2 System Configuration—Software Manager Feature Description Details in Password* Incoming Call Log Display Lock in Locks or unlocks the Not required • 1.8.3 Extension the Common Area Incoming Call Log for the Lock common area. • 1.16.2 Incoming Call Log 301st Incoming Call Logged in the Selects how new calls are Not required...
Page 165: System Data Control
Remote Programming: Programming that is performed using an off-site PC that connects to the PBX via an outside (CO) line. Note The release date of the KX-TEB308 Maintenance Console software will vary depending on the user's country/area. Connection Methods for On-site Programming...
Page 166 2.3 System Data Control Connection Methods for Remote Programming Required Method Description Hardware Remote modem Call the PBX and have the call directed to the internal modem User-supplied using one of the following methods: modem Direct Access: Using a modem, dial the telephone number to connect to the internal modem.
Page 167 2.3 System Data Control 3.2 PC Programming Feature Guide...
Page 168: Pt Programming
2.3 System Data Control 2.3.2 PT Programming Description A proprietary telephone (PT) can be used to customise the settings of the PBX or of an extension, using the following programming features: Programming Type Authorised Description Example Programmer Personal Used by an extension user to One-touch Dialling, Extension user Programming...
Page 169 2.3 System Data Control DSS para: The data assigned on the Direct Station Selection (DSS) buttons and Programmable Feature (PF) buttons on the DSS Console Speed dial: The System Speed Dialling numbers and names in System Speed Dialling Number [001] and System Speed Dialling Name [011] Installation Manual References 2.10.1 Starting the Advanced Hybrid System Feature Guide References...
Page 170: Automatic Time Adjustment
2.3 System Data Control 2.3.3 Automatic Time Adjustment Description The PBX clock can be adjusted automatically according to the time information received from your telephone company. Time information can be received when an incoming call with Caller ID that includes time information is received.
Page 171: Feature Numbering
2.3 System Data Control 2.3.4 Feature Numbering Description To call another extension user or to access PBX features, access numbers (extension numbers or feature numbers) are required. Feature numbers are available while: a dial tone is heard a busy tone or Do Not Disturb (DND) tone is heard dialling or talking on-hook Feature Numbering (available while a dial tone is heard)
Page 172 2.3 System Data Control [Feature Numbering Table (available while a dial tone is heard)] Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 Absent Message (set/cancel) (1–6 [+ parameter]/ 0) + #/0 Account Code Entry for an SLT account code + or 49 outside phone no.
Page 173 2.3 System Data Control Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 Hot Line for an SLT (programme) 2 + phone no. + # Hot Line for an SLT (set/cancel) (1/0) + #/0 Incoming Call Log in the Personal Area— CLEAR ALL Incoming Call Log in the Common Area—...
Page 174 2.3 System Data Control Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 Remote Timed Reminder (set/cancel/ extn. no. + # + 76 + confirm) ([hhmm + parameter]* /2/3) + Room Monitor (set/cancel) (1/0) + # Room Monitor through a doorphone System Speed Dialling for an SLT (dial) 00–99 Timed Reminder (set/cancel)
Page 175 2.3 System Data Control Feature Numbering (available while dialling or talking) Features that are available while dialling or talking have fixed numbers, as shown in the following table: [Feature Numbering Table (available while dialling or talking)] Feature Numbering Alternate Calling—Ring/Voice Call Retrieving from a Telephone Answering Machine (TAM) Conference (3-party) for an SLT Door Open...
Page 176: Automatic Configuration For Outside (Co) Line Type
Configuration for Outside (CO) Line Type can also be programmed the first time the PBX is accessed with a PC using the KX-TEB308 Maintenance Console software (Quick Setup). For more information about Quick Setup, refer to the Installation Manual ( 3.1.1 Installing KX-TEB308 Maintenance Console on a PC).
Page 177: Country Setting
PBX and PC will be disconnected one time. Country Setting can also be programmed the first time the PBX is accessed with a PC using the KX-TEB308 Maintenance Console software (Quick Setup). For more information about Quick Setup, refer to the Installation Manual ( 3.1.1 Installing KX-TEB308...
Page 178: Firmware Upgrade
2.3 System Data Control 2.3.7 Firmware Upgrade Description It is possible to upgrade the PBX software via the Serial Interface (RS-232C port) or USB port using the KX- TEB308 Maintenance Console software. Even if a user upgrades the PBX software, the system data will not be lost.
Page 179: Fault Recovery/Diagnostics
2.4 Fault Recovery/Diagnostics Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer Description If the power supply to the PBX fails, outside (CO) line 1 will be automatically connected to extension jack 01 (Power Failure Connections). The PBX will switch from the current connections to Power Failure Connections, and all existing conversations will be disconnected.
Page 180: Power Failure Restart
2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When the electricity is turned back on, the PBX restarts and automatically loads stored data. Conditions • In the event of a power failure, PBX memory is protected by a factory-installed lithium battery. There is no memory loss except the memories of Automatic Callback Busy ( 1.7.1 Automatic Callback Busy (Camp-on)), Call Park (...
Page 181: Programming Instructions
Section 3 Programming Instructions Feature Guide...
Page 182: Introduction
These programming instructions are designed to serve as an overall system programming reference for the Panasonic Advanced Hybrid System. The PBX has default settings that can be changed to meet your needs. These settings control the manner in which the PBX features described in this Feature Guide function, and changing these settings is referred to as "system programming".
Page 183: Pc Programming
To programme and administer the PBX by PC (Personal Computer), you need to install KX-TEB308 Maintenance Console onto the PC. To install and start KX-TEB308 Maintenance Console when the PC and the PBX are connected, refer to the Installation Manual ( 3.1.1 Installing KX-TEB308 Maintenance...
Page 184: Pt Programming
3.3 PT Programming PT Programming 3.3.1 Programming Instructions Required Telephone PBX settings can be customised through system programming by using a proprietary telephone (PT) with a display, such as the KX-T7730. An authorised administrator or the manager extension connected to extension jack 01 can access system programming.
Page 185: Entering System Programming Mode
3.3 PT Programming Fixed Button (KX-T7730/KX-T7735) Function FLASH CLEAR Entering System Programming Mode Using a PT to perform system programming allows an authorised administrator to set a wide range of PBX features and parameters. To enter system programming mode, the system password is required. With the system password, all system programming is accessible.
Page 186: Entering Characters
3.3 PT Programming Entering Characters The PT's dialling buttons can be used to enter characters when storing a name or message. The following tables depict the available characters: Table 1 (Alphabet mode)/Table 2 (Numeral mode) Feature Guide...
Page 187 3.3 PT Programming Table 3 (Cyrillic alphabet mode for RU [Russia]/UA [Ukraine] model) * This character is only available for the KX-T7735RU. [Example of Entering Characters] To enter "Ann": (5 times) (5 times) Notes • To toggle between "Alphabet mode" and "Numeral mode" or between "Alphabet mode", "Cyrillic alphabet mode (assignable only in Extension Name in Cyrillic [616] )", and "Numeral mode", press SELECT.
Page 188 3.3 PT Programming List of Abbreviations Automated Attendant Analogue Proprietary Telephone Automatic Route Selection Background Music Outside (CO) Line Class of Service Calling Party Control Direct In Line DISA Direct Inward System Access Do Not Disturb Distinctive Ring Detection Direct Station Selection DTMF Dual Tone Multi-Frequency External Feature Access...
Page 189: Programming Procedures
3.3 PT Programming 3.3.2 Programming Procedures Notes • means default value throughout these programming instructions. • means to select "All" throughout these programming instructions. • The following are displayed when you store a number, such as a telephone number, or feature number: P: PAUSE;...
Page 190: System Password [002]
If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the KX-TEB308 Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogramme it.
Page 191: Dss Console Jack Assignment [003]
3.3 PT Programming DSS Console Jack Assignment [003] DSS console no. extension jack no. NEXT STORE (02 … 04*/Disable) (1 … 2) To continue NEXT PREV Notes • * The highest extension jack number may be "08", depending on your country/area. •...
Page 192: Time Service Switching Mode [006]
3.3 PT Programming Note With Transfer: Press the DSS button to transfer an outside (CO) line call. Without Transfer: Press the TRANSFER button, then the DSS button to transfer an outside (CO) line call. Feature & Programming References 1.11.1 Call Transfer 1.18.1 Fixed Buttons Time Service Switching Mode [006] NEXT...
Page 193: Extension Number [009]
3.3 PT Programming Note To delete (disable) an extension jack number, press CLEAR in the extension jack number step. Feature & Programming References 2.2.4 Operator/Manager Features Extension Number [009] SELECT NEXT STORE (Plan 1/2/3) NEXT PREV To continue extension jack no. extension no.
Page 194: System Speed Dialling Name [011]
3.3 PT Programming System Speed Dialling Name [011] NEXT PREV To continue speed dialling no. name* NEXT STORE (00 … 99) Max. 16 characters To continue SELECT Note * A name can be stored using a PT's dialling buttons. The displayed character varies depending on the number of times that the dialling button is pressed.
Page 195: Kx-T7710 One-Touch Dialling [013]
3.3 PT Programming KX-T7710 One-touch Dialling [013] NEXT PREV To continue location no. feature no. NEXT STORE (1 … 9) Max. 24 digits (0 … 9, , #, P, –, F, [ ]) To continue SELECT Notes • Any feature number can be stored in a One-touch button. However, the feature numbers for Personal Speed Dialling, System Speed Dialling, and Quick Dialling do not function.
Page 196: Dtmf Integration Port [102]
3.3 PT Programming Feature & Programming References 1.2.1 Idle Extension Hunting DTMF Integration Port [102] NEXT PREV To continue extension jack no. name* SELECT NEXT STORE (03, 04/ (Enable/ To continue Disable) SELECT Feature & Programming References 1.19.2 Voice Mail Inband (DTMF) Integration DTMF Integration [103] NEXT SELECT...
Page 197: External Pager Access Tone [106]
3.3 PT Programming External Pager Access Tone [106] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.14.1 Paging DTMF Receiver Check [107] NEXT PREV To continue DTMF receiver no. name* SELECT NEXT STORE (1 … 2/ (Enable/Disable) Note This programme enables each DTMF receiver (1–2: checking extension jacks 01–08) to check whether it is operating normally or not.
Page 198: Music On Hold [111]
3.3 PT Programming Feature & Programming References 1.10.6 Flash/Recall 1.10.7 External Feature Access (EFA) Music on Hold [111] NEXT SELECT STORE (Internal/ External/Tone) Note Selections vary depending on your country/area. Feature & Programming References 1.12.4 Music on Hold 1.15.4 Background Music (BGM) DSS Lamp Mode [112] NEXT SELECT...
Page 199: Extension Ring Tone Pattern [115]
3.3 PT Programming Extension Ring Tone Pattern [115] NEXT SELECT STORE (Single/Double/ Triple) Feature & Programming References 1.1.3.3 Ring Tone Pattern Selection 1.5.1.1 Intercom Call 4.2.1 Tones/Ring Tones Conference Pattern [116] NEXT SELECT STORE (3-party C-0 E-3/ 3-party C-1 E-3/ 3-party C-2 E-3/ 5-party C-2 E-4) Note...
Page 200: Redialling After Pulse To Tone Conversion [119]
3.3 PT Programming Redialling after Pulse to Tone Conversion [119] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.5.2.4 Dial Type Selection Bell Frequency [120] NEXT SELECT STORE (20/25 Hz) Note This programme selects the bell frequency sent to an SLT. Automatic Line Access [121] NEXT SELECT...
Page 201: Trs Check For * And # [125]
3.3 PT Programming TRS Check for * and # [125] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.8.1 Toll Restriction (TRS) DSS Off-hook Mode [126] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.5.1.1 Intercom Call Pickup Group [127] NEXT PREV To continue...
Page 202: Vm 1 Apt Port [130]
3.3 PT Programming VM 1 APT Port [130] NEXT SELECT STORE (Port03/Port03 & 04/ Disable) Notes • To change the current setting (other than "Disable"), select "Disable", then select the desired setting. • This programme is not available when "Enable" is selected in DTMF Integration [103]. Feature &...
Page 203: Sms Centre Number For Receiving [145]
3.3 PT Programming SMS Centre Number for Receiving [145] SMS centre no. NEXT STORE Max. 16 digits (0 … 9, , #) Feature & Programming References 1.17.3 Fixed Line SMS Terminal Support SMS Routing Table—CO [146] NEXT PREV To continue CO line no.
Page 204: Slt Caller Id Line Access Number [151]
3.3 PT Programming Feature & Programming References 1.16.1 Caller ID SLT Caller ID Line Access Number [151] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.16.1 Caller ID Automatic Time Adjustment [152] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 2.3.3 Automatic Time Adjustment Incoming Reverse [153] NEXT...
Page 205: Call Forwarding Start Time [202]
3.3 PT Programming Call Forwarding Start Time [202] NEXT SELECT STORE (5/10/15/ 20 s delay) Feature & Programming References 1.3.1.2 Call Forwarding (FWD) Hot Line Waiting Time [203] NEXT SELECT STORE (0 … 4 s) Feature & Programming References 1.6.1.7 Hot Line Call Duration Counter Start [204] NEXT SELECT...
Page 206: Hookswitch Flash Timing Range [207]
3.3 PT Programming Feature & Programming References 1.5.3.3 Outside (CO) Line Access Hookswitch Flash Timing Range [207] NEXT SELECT STORE (MODE1: 50-180 ms/ MODE2: 80-180 ms/ MODE3: 80-650 ms/ MODE4: 80-1000 ms/ MODE5: 200-1000 ms) Feature & Programming References 1.12.1 Call Hold Inter-digit Time [208] NEXT SELECT...
Page 207: Extension-To-Co Line Call Duration [212]
3.3 PT Programming Extension-to-CO Line Call Duration [212] time NEXT STORE (1 … 32 min) Note This programme is available for the extension(s) enabled in CO Line Call Duration Limitation [613]. Feature & Programming References 1.10.8 Outside (CO) Line Call Limitation Bell-off Detection [213] NEXT SELECT...
Page 208: Trs-Cos 2-5 Denied Code [302-305]
3.3 PT Programming TRS—COS 2-5 Denied Code [302-305] NEXT PREV To continue code no. phone no. NEXT STORE (01 … 20) Max. 11 digits (02 … 05) (0 … 9, , #, x) To continue 02: for Class 2 03: for Class 3 04: for Class 4 SELECT 05: for Class 5...
Page 209: Account Code [310]
3.3 PT Programming Account Code [310] NEXT PREV To continue code no. account code NEXT STORE (01 … 50) 4 digits (0 … 9) To continue SELECT Feature & Programming References 1.5.2.3 Account Code Entry 1.8.2 Toll Restriction (TRS) Override by Account Code Account Code Mode [605] Automatic Pause Insertion Code [311] NEXT...
Page 210: Ars Selection [350]
3.3 PT Programming ARS Selection [350] NEXT PREV To continue CO line no. name* SELECT NEXT STORE (1 … 3/ (Enable/ To continue Disable) SELECT Feature & Programming References 1.9.1 Automatic Route Selection (ARS) Route 1-4 Selection Code [351-354] NEXT PREV To continue code no.
Page 211: Ars Modification-Removed Digits [360]
3.3 PT Programming ARS Modification—Removed Digits [360] NEXT PREV To continue route no. removed digits NEXT STORE (1 … 4) (0 … 9) To continue SELECT Feature & Programming References 1.9.1 Automatic Route Selection (ARS) ARS Modification—Added Number [361] NEXT PREV To continue route no.
Page 212: Ars Co Line Group [364]
3.3 PT Programming ARS CO Line Group [364] NEXT PREV To continue route no. CO line group no. NEXT STORE (1 … 4) (1 … 3/ To continue SELECT Note The assignments in Route 1-4 Selection Code [351-354] are effective for this programme. Feature &...
Page 213: Itemised Billing Code [389]
3.3 PT Programming Itemised Billing Code [389] NEXT PREV To continue extension jack no. itemised billing code NEXT STORE (01 … 08/ Max. 3 digits … , #, P) To continue SELECT Feature & Programming References 1.9.1 Automatic Route Selection (ARS) Authorisation and Itemised Billing Code Order [390] NEXT PREV...
Page 214: Dial Mode [401]
3.3 PT Programming Feature & Programming References 1.5.3.2 Line Preference—Outgoing 1.5.3.3 Outside (CO) Line Access Dial Mode [401] NEXT PREV To continue CO line no. name* SELECT NEXT STORE (1 … 3/ (DTMF/Pulse/ To continue Call Block mode) SELECT Feature & Programming References 1.5.2.4 Dial Type Selection Pulse Speed [402] NEXT...
Page 215: Co Line Group Number [404]
3.3 PT Programming Feature & Programming References 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Pause Time [417] CO Line Group Number [404] NEXT PREV To continue CO line group no. CO line no. NEXT STORE …...
Page 216: Flexible Ringing-Day/Night/Lunch [408-410]
3.3 PT Programming Flexible Ringing—Day/Night/Lunch [408-410] NEXT PREV To continue Go to next or prev. line number ➞ ➞ To continue Go to next or prev. jack number CO line no. extension jack no. NEXT SELECT STORE (1 … 3/ (01 …...
Page 217: Co Line Mode-Day/Night/Lunch [414-416]
3.3 PT Programming Feature & Programming References 1.2.3 Direct Inward System Access (DISA) Ring 1.4.1.2 Line Preference—Incoming CO Line Mode—Day/Night/Lunch [414-416] <To select Normal, UCD, and/or MODEM> NEXT PREV To continue CO line no. name* SELECT NEXT STORE (14 … 16) (1 …...
Page 218: Pause Time [417]
3.3 PT Programming Pause Time [417] NEXT PREV To continue CO line no. name* SELECT NEXT STORE (1 … 3/ (1.5/2.5/ 3.5/4.5 s) To continue SELECT Feature & Programming References 1.5.2.6 Pause Insertion 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Automatic Pause Insertion Code [311] Host PBX Access Code [403] Flash/Recall Time [418]...
Page 219: Cpc Signal Detection-Incoming [420]
3.3 PT Programming CPC Signal Detection—Incoming [420] NEXT PREV To continue CO line no. NEXT STORE (1 … 3/ … To continue SELECT Note CPC signal detect time selection number: 00: Disable; 01–75: 22–614 ms (detect time: 8 ms increments) Feature &...
Page 220: Co Line Ring Tone Pattern [423]
3.3 PT Programming Notes • * The disconnect signal lengths that can be selected depend on your country/area as follows: For United Kingdom: 0.5 s, 2.0 s, 4.0 s For South Africa: 0.8 s, 1.5 s, 4.0 s For Others: 0.5 s, 1.5 s, 4.0 s •...
Page 221: Collect Call Block [425] (Brazil Only)
3.3 PT Programming Collect Call Block [425] (Brazil only) NEXT PREV To continue CO line no. NEXT SELECT STORE (1 … 3/ (Enable/ Disable) To continue SELECT Note This programme enables the PBX to automatically reject collect calls from the telephone company. Distinctive Ring Detection (DRD) [426] (New Zealand only) NEXT PREV...
Page 222: Drd Ring Pattern 2 Extension Assignment-Day/Night/Lunch [427-429] (New Zealand Only)
3.3 PT Programming DRD Ring Pattern 2 Extension Assignment—Day/Night/Lunch [427-429] (New Zealand only) NEXT PREV To continue Go to next or prev. line number ➞ ➞ To continue Go to next or prev. jack number CO line no. extension jack no. NEXT SELECT STORE...
Page 223: Drd Pattern 2 And 3 Ring Tone [433-434] (New Zealand Only)
3.3 PT Programming Note This is effective only when the DRD feature is enabled in Distinctive Ring Detection (DRD) [426] (New Zealand only). Feature & Programming References 1.1.3.4 Distinctive Ring Detection (DRD) for New Zealand DRD Pattern 2 and 3 Ring Tone [433-434] (New Zealand only) NEXT PREV To continue...
Page 224: Fax Connection [503]
3.3 PT Programming Note If you would like to use the Automatic Line Access number (9/0 [for New Zealand: 1 or 9]) and/or Operator Call number in AA mode, do not assign AA number(s) that correspond to Automatic Line Access or Operator Call numbers (9 and/or 0). Feature &...
Page 225: Disa Intercept Mode [507]
3.3 PT Programming Feature & Programming References 1.15.5 Outgoing Message (OGM) for DISA/UCD 1.15.6 Direct Inward System Access (DISA) DISA Intercept Mode [507] NEXT SELECT STORE (Intercept/ Disconnect) Feature & Programming References 1.1.1.2 Intercept Routing 1.15.6 Direct Inward System Access (DISA) 1.19 Voice Mail Features DISA Ring Time before Intercept [508] NEXT...
Page 226: Disa Security Mode [511]
3.3 PT Programming DISA Security Mode [511] NEXT SELECT STORE (Trunk/All/ None Security) Note Trunk Security: Requires the caller to enter a DISA security code assigned in DISA Security Code [512] before making an outside (CO) line call. All Security: Requires the caller to enter a DISA security code before making either an outside (CO) line or intercom call.
Page 227: Cyclic Tone Detection [513]
3.3 PT Programming Cyclic Tone Detection [513] NEXT SELECT STORE (Disable/ 2/3/4 times) Feature & Programming References 1.15.6 Direct Inward System Access (DISA) FAX Tone Detection [514] NEXT SELECT STORE (1/2 time(s)) Feature & Programming References 1.15.6 Direct Inward System Access (DISA) FAX Connection [503] Intercept Time for Internal DISA [515] NEXT...
Page 228: Disa Tone After Security Code [518]
3.3 PT Programming DISA Tone after Security Code [518] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.15.6 Direct Inward System Access (DISA) DISA Security Code [512] OGM Mute Time [519] NEXT SELECT STORE (0/2/4/6 s) Feature & Programming References 1.15.6 Direct Inward System Access (DISA) UCD Group [520] extension group no.
Page 229: Ucd Busy Mode [523]
3.3 PT Programming UCD Busy Mode [523] <To select Intercept-Normal or Disconnect> NEXT SELECT STORE (Intercept-Normal/ Disconnect) <To select Intercept-DISA or Disconnect-OGM> DISA/UCD OGM no. NEXT SELECT STORE (1 … 8) (Intercept-DISA/ Disconnect-OGM) Feature & Programming References 1.2.2 Uniform Call Distribution (UCD) UCD Intercept Mode [524] NEXT SELECT...
Page 230: Disa Security Code Digits [530]
3.3 PT Programming Feature & Programming References 1.2.2 Uniform Call Distribution (UCD) 1.15.5 Outgoing Message (OGM) for DISA/UCD DISA Security Code Digits [530] NEXT SELECT STORE (4 … 10 digits) Note When this setting is changed, DISA security codes that have already been assigned in DISA Security Code [512] will be cleared.
Page 231: Clear All Ogms Of Disa/Ucd [599]
3.3 PT Programming Clear All OGMs of DISA/UCD [599] NEXT STORE Feature & Programming References 1.15.5 Outgoing Message (OGM) for DISA/UCD Extension Group [600] NEXT PREV To continue extension jack no. extension group no. NEXT STORE (01 … 08/ (1 … 8) To continue SELECT Feature &...
Page 232: Extension Name [604]
3.3 PT Programming Extension Name [604] NEXT PREV To continue extension jack no. extension name* NEXT STORE (01 … 08) Max. 10 characters To continue SELECT Note * An extension name can be stored using a PT's dialling buttons. The displayed character varies depending on the number of times that the dialling button is pressed.
Page 233: Call Forwarding To Co Line [607]
3.3 PT Programming Note * The highest extension jack number may be "08", depending on your country/area. Feature & Programming References 1.11.1 Call Transfer 1.13.1.2 Conference Call Forwarding to CO Line [607] NEXT PREV To continue extension jack no. NEXT SELECT STORE (01 …...
Page 234: Parallelled Telephone [610]
3.3 PT Programming Parallelled Telephone [610] NEXT PREV To continue extension jack no. NEXT SELECT STORE (01 … 04/ (Enable/ Disable) To continue SELECT Feature & Programming References 1.10.9 Parallelled Telephone TAM Extension [611] NEXT PREV To continue extension jack no. NEXT SELECT STORE...
Page 235: Co Line Call Duration Limitation [613]
3.3 PT Programming Feature & Programming References 1.10.2 Room Monitor CO Line Call Duration Limitation [613] NEXT PREV To continue extension jack no. NEXT SELECT STORE (01 … 08/ (Enable/ Disable) To continue SELECT Feature & Programming References 1.10.8 Outside (CO) Line Call Limitation Extension-to-CO Line Call Duration [212] Internal Pulse Detection [614] NEXT...
Page 236: Extension Name In Cyrillic [616]
3.3 PT Programming Notes • The highest extension jack number may be "08", depending on your country/area. • The following languages are available for the LCD: English; Spanish; Portuguese; Russian; Greek; Czech; Hungarian; Slovak; Polish; Italian; Ukrainian Selections vary depending on your country/area. •...
Page 237: Slt Message Waiting [619]
3.3 PT Programming Feature & Programming References 1.17.1 Message Waiting SLT Message Waiting [619] NEXT PREV To continue extension jack no. SELECT NEXT STORE (01 … 08*/ (Enable/ To continue Disable) SELECT Note * The highest extension jack number may be "04", depending on your country/area. Feature &...
Page 238: Bgm Control For Apt [626]
3.3 PT Programming BGM Control for APT [626] NEXT PREV To continue extension jack no. SELECT NEXT STORE (01 … 04*/ (Enable/ Disable) To continue SELECT Note * The highest extension jack number may be "08", depending on your country/area. Feature &...
Page 239: Slt Fixed Bell Pattern [629]
3.3 PT Programming Feature & Programming References 1.16.1 Caller ID SLT Fixed Bell Pattern [629] NEXT PREV To continue extension jack no. SELECT NEXT STORE (01 … 08*/ (Disable/ To continue Single/Double) SELECT Note * The highest extension jack number may be "04", depending on your country/area. Feature &...
Page 240: Door Opener-Day/Night/Lunch [703-705]
3.3 PT Programming Door Opener—Day/Night/Lunch [703-705] NEXT PREV To continue Go to next or prev. door opener number ➞ ➞ To continue Go to next or prev. jack number door opener no. extension jack no. NEXT SELECT STORE (1 … 2/ (01 …...
Page 241: Doorphone Access Tone [707]
3.3 PT Programming Doorphone Access Tone [707] NEXT PREV To continue doorphone no. NEXT SELECT STORE (1 … 2/ (Enable/ To continue Disable) SELECT Feature & Programming References 1.10.2 Room Monitor 1.15.1 Doorphone Call Doorphone Ring Time [708] NEXT PREV To continue doorphone no.
Page 242: Doorphone Ring/Chime [710]
3.3 PT Programming Doorphone Ring/Chime [710] NEXT PREV To continue doorphone no. name* SELECT NEXT STORE (1 … 2/ (Ring/Chime/ To continue Ring & Chime) SELECT Feature & Programming References 1.15.3 Doorbell/Door Chime Doorphone Ringing—Day/Night/Lunch [700-702] Doorphone Chime Assignment [711] NEXT PREV To continue...
Page 243: Smdr Rs-232C Parameter [800]
3.3 PT Programming SMDR RS-232C Parameter [800] <Select the new line code> <Select the baud rate> NEXT SELECT STORE NEXT SELECT STORE (CR+LF/CR) (1200/2400/ 4800/9600 B) CR: Carriage Return LF: Line Feed <Select the word length> <Select the parity bit> <Select the stop bit length>...
Page 244: Secret Number Smdr Print Suppression [803]
3.3 PT Programming Note Outgoing Call: On (Print all calls)/Off (No printing)/Toll (Print toll calls only) Incoming Call: On (Print all calls)/Off (No printing) Feature & Programming References 1.20.1 Station Message Detail Recording (SMDR) TRS—COS 2-5 Denied Code [302-305] Secret Number SMDR Print Suppression [803] NEXT SELECT STORE...
Page 245: Smdr Account Code [805]
3.3 PT Programming SMDR Account Code [805] NEXT SELECT STORE (CODE/INDEX) Feature & Programming References 1.8.2 Toll Restriction (TRS) Override by Account Code 1.20.1 Station Message Detail Recording (SMDR) Account Code [310] Account Code Mode [605] SMDR Language [806] NEXT SELECT STORE Refer to the note.*...
Page 246: Caller Id Area Code [901]
3.3 PT Programming Caller ID Area Code [901] NEXT PREV To continue code no. area code NEXT STORE (1 … 5) Max. 6 digits (0 … 9) To continue SELECT Feature & Programming References 1.16.1 Caller ID 1.16.2 Incoming Call Log Caller ID Modification for Local Calls [902] Caller ID Modification for Local Calls [902] To continue...
Page 247: Caller Id Log Priority [904]
3.3 PT Programming Caller ID Log Priority [904] NEXT PREV To continue extension jack no. SELECT NEXT STORE (01 … 04*/ (Name/ Number) To continue SELECT Notes • * The highest extension jack number may be "08", depending on your country/area. •...
Page 248: Common Area Call Log Check [909]
3.3 PT Programming Feature & Programming References 1.20.1 Station Message Detail Recording (SMDR) Common Area Call Log Check [909] NEXT PREV To continue extension jack no. SELECT NEXT STORE (01 … 04*/ (Enable/ Disable) To continue SELECT Note * The highest extension jack number may be "08", depending on your country/area. Feature &...
Page 249: Call Forwarding Selection [963]
3.3 PT Programming Note Even if "On" (outgoing/incoming call) or "Toll" (outgoing call) is selected in Incoming/Outgoing Call Selection for Printing [802], when "MODE 2" is selected in this programme, the call log information is not displayed by SMDR, but the information for each extension is displayed by Call Log Printout. Feature &...
Page 250: Kx-T7700 Series Incoming Lamp Control [968]
3.3 PT Programming KX-T7700 Series Incoming Lamp Control [968] NEXT SELECT STORE (Enable/Disable) Feature & Programming References 1.17.1 Message Waiting Country [995] NEXT SELECT STORE (NE: NE (ES)/NE (IT)) (CE: CE/CE (CZ)) Notes • This programme specifies your country/area when the suffix of the PBX is "NE" or "CE". For more information, please consult your dealer.
Page 251 3.3 PT Programming <To select the CO (outside line) parameter> CO line no. NEXT SELECT STORE STORE (1 … 3/ (CO para) To continue <To select the Extension parameter> extension jack no. NEXT SELECT STORE STORE (01 … 08/ (Extn. para) To continue <To select the DSS parameter>...
Page 252 3.3 PT Programming Feature Guide...
Page 253: Appendix
Section 4 Appendix Feature Guide...
Page 254: Capacity Of System Resources
4.1 Capacity of System Resources Capacity of System Resources 4.1.1 Capacity of System Resources Category Item KX-TEB308 System Outside (CO) Line Group Extension Group Absent Message 6 × 16 characters Message Waiting 8/extn. Number of Characters of Name Extension Number Digits...
Page 255 4.1 Capacity of System Resources Category Item KX-TEB308 Call Log Incoming Call Log 20 entries/extn., 300 entries/PBX Password System Password 4–7 digits Extension Password 4 digits Feature Guide...
Page 256: Tones/Ring Tones
4.2 Tones/Ring Tones Tones/Ring Tones 4.2.1 Tones/Ring Tones Tone Patterns Dial Tone 1 Normal Dial Tone 2 Any of the following features is set: • Absent Message • Background Music [Czech Republic only] (BGM) (proprietary telephone [PT] only) • Call Forwarding (FWD) •...
Page 257 4.2 Tones/Ring Tones Busy Tones [New Zealand only] [Czech Republic only] Reorder Tones The outside (CO) line you tried to seize is not assigned or was denied. [Czech Republic only] [Malaysia only] Ringback Tones Single (3-s interval) Double (3-s interval) Single (5-s interval) Double (5-s interval) Feature Guide...
Page 258 4.2 Tones/Ring Tones DND Tone The dialled extension is refusing incoming calls. Call Waiting Tone 1 15 s Call Waiting Tone 2 Single Double Triple Hold Alarm Tone 15 s A call has been on hold for longer than the specified time. Warning Tone (Outside (CO) Line Call Limitation) This tone is sent 15 seconds...
Page 259 4.2 Tones/Ring Tones Confirmation Tone 3 Before the following features activate: • Retrieving a held call • Picking up another call • Establishing a conference call • Paging/Answering a paging announcement Feature Guide...
Page 260: Ring Tone Patterns
4.2 Tones/Ring Tones Ring Tone Patterns Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Single (Incoming calls/Hold Recall [outside (CO) line calls])
Page 261: Doorphone Chime Patterns
4.2 Tones/Ring Tones Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1* Pattern 2* Pattern 3* Pattern 4* Pattern 5 Pattern 6 Pattern 7 Pattern 8 * Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
Page 262 4.2 Tones/Ring Tones Feature Guide...
Page 263: Index
Index Feature Guide...
Page 264 Index Numerics Call Forwarding (FWD)/Do Not Disturb (DND) Call Forwarding (FWD)/Do Not Disturb (DND) Features 1st Carrier Selection Code [359] Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW 2-way Recording into the VPS Call Forwarding Selection [963] 3-level AA Assignment [540-549] Call Forwarding Start Time [202] 3-level Automated Attendant (AA) Call Forwarding to CO Line [607] 3-party Conference...
Page 265 Index COS —> Class of Service (COS) Doorphone Chime Assignment [711] CO-to-CO Line Call Duration [205] Doorphone Chime Pattern [712] Country [995] Doorphone Chime Patterns Country Setting Doorphone Ring Time [708] CPC Signal Detection—Incoming [420] Doorphone Ring Tone Pattern [706] CPC Signal Detection—Outgoing [421] Doorphone Ring/Chime [710] CPC —>...
Page 266 Operator/Manager Features Incoming/Outgoing Call Selection for Printing [802] Optional Device Features Installation Manual References Outgoing Message (OGM) for DISA/UCD Installing and Starting KX-TEB308 Maintenance Console Outside (CO) Line Access Intercept Routing Outside (CO) Line Call Features Intercept Routing—No Answer (IRNA) Outside (CO) Line Call Features—OVERVIEW...
Page 267 Index Paging Deny Paging Features Saved Number Redial Paging—All Extensions S-CO Line Access Paging—All Extensions & External Second Feature Numbering Plan [012] Paging—External Secret Dialling Paging—Group Secret Number SMDR Print Suppression [803] Parallelled Telephone Seizing a Line Features Parallelled Telephone [610] Seizing a Line Features—OVERVIEW Password Security SLT Caller ID [628]...
Page 268 Index TRS Check after Answering [966] TRS Check for * and # [125] TRS Check Time after Answering [967] TRS for System Speed Dialling TRS —> Toll Restriction (TRS) Features TRS-COS—Day/Night/Lunch [601-603] TRS—COS 2-5 Denied Code [302-305] TRS—Exception Code [306] TRS—Extension Lock Class 67, 70 TRS—Extension Lock Class [312]...
Page 269 Index Feature Guide...
Page 270 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic KX-TEB308 Features Manual

1 Call Handling Features

2 System Configuration and Administration Features

3 Programming Instructions

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Feature Guide

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Summary of Contents for Panasonic KX-TEB308