Troubleshooting - Planar EP5804K User Manual

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Troubleshooting

Before calling service personnel, please check the following table for a possible cause
of the problem you are experiencing. Please note the following:
No image is displayed
The image is not centered
The remote control doesn't
work
The picture color looks poor
• Perform the adjustments according to "Operating the Display" on page 20.
• If the problem you have experienced isn't described below or you can't correct
the problem, stop using the display and contact Planar's Technical Support
Department. (See "Accessing Planar's Technical Support Website" on page 90)
Issue
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Check for the following
Make sure the correct source is selected.
Make sure the main power switch is turned ON.
Check that the source equipment is operating correctly.
Make sure the input signal is compatible with this display.
Make sure the input signal is compatible with this display.
Make sure the batteries are new and are installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in
correctly.
Make sure the remote is aimed towards the back of the
display, where the sensor is located.
Check the picture settings.
Reset the display.
If you are using YUV terminals, make sure cables are
correctly connected.
Check ADC calibration. (See "Advanced Settings - User ADC
Calibration" on page 57)
Troubleshooting
89

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