Motorola MC9500-K Integrator Manual page 148

10 - 8 MC9500-K Mobile Computer Integrator Guide
Troubleshooting the MC9500-K (Continued)
Table 10-1
Problem
A message appears
stating that the
MC9500-K memory is
full.
The Battery Status
LED flashes with the
Power button is
pressed and the
MC9500-K does not
turn on.
The red Decode LED
turns on and then off
when the Power
button is pressed.
Camera application
does not launch.
The MC9500-K does
not decode with
reading bar code.
Cause
Too many files Delete unused memos and records. If necessary, save these
records on the host computer (or use an microSD card for
stored on the
MC9500-K. additional memory).
Too many Remove user-installed applications on the MC9500-K to recover
applications memory. Select Start > Settings > System tab and tap the
installed on the Remove Programs icon. Select the unused program and tap
MC9500-K. Remove.
The MC9500-K's Recharge the battery.
battery is low.
Indicates that it is Normal operation.
safe to remove the
battery.
DataWedge Stop DataWedge application. Tap Start > Settings > System >
application running. Task Manager. Select DataWedge application and tap End Task.
Scanning Load a scanning application on the MC9500-K. See your system
application is not administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC9500-K within proper scanning range.
exit window and bar
code is incorrect.
MC9500-K is not Program the MC9500-K to accept the type of bar code being
programmed for the scanned. Refer to the EMDK or Control Panel application.
bar code.
MC9500-K is not If the MC9500-K does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC9500-K low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Solution