112
C
10: U
VCX U
I
HAPTER
SING THE
SER
NTERFACE
Call Park and Bridged Line Calls
Either the primary phone user or the secondary phone user can park a
call.
When either a primary or secondary phone user parks a call and the call
park timeout value is reached (the default is 5 minutes), the parked call
rings back only on the phone that parked the call. For example, if a
primary phone user parks a bridged call to a Call Park extension and no
one picks up the parked call, after 5 minutes the parked call rings back
only on the primary phone that parked the call. The call does not ring
back on a secondary phone or on any other primary login instance. When
the primary phone answers the call, the SA status light on primary phone
lights but the BSA status lights on the bridged phones do not light.
A parked call that rings back on a primary phone rings on the first free SA
line.
A parked call that rings back on a secondary phone rings on the first free
SA line.
If all lines are in use, a parked call that rings back is forwarded according
to the enabled Call Forwarding setting for that phone. If Do Not Disturb is
enabled, the parked call is forwarded to the call coverage point
configured for that phone.
Directed Call Pickup and Bridged Line Calls
Directed Call Pickup allows a user to answer a call that is ringing on
another telephone.
For bridged calls, you enter the Directed Call Pickup feature code (455)
followed by the group security code and the extension of a primary
phone. The call stops ringing on all primary and secondary phones when
the call is picked up. You cannot enter the extension of a secondary
phone. Doing so returns an error, and the call keeps ringing on all primary
and secondary phones.
Attendant Console and Bridged Line Calls
The VCX administrator can map primary phone numbers and secondary
phone numbers to buttons on a VCX 3105 Attendant Console. In this
case, status lights on the Attendant Console show that the bridged line is
in use for primary and secondary phones.