Dell Latitude D820 Technical Manual page 72

Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device
Driver Rollback to replace the driver with the previously installed version.
1. Click Start→ Control Panel→ System.
2. Click Hardware→ Device Manager.
3. Right-click the device for which the new driver was installed and click Properties.
4. Click Drivers→ Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your
computer to the operating state that existed before you installed the new driver (see
Windows XP System
Using the Drivers and Utilities CD
NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the
driver from the Drivers and Utilities CD (also known as the ResourceCD).
1. Save and close any open files, and exit any open programs.
2. Insert the Drivers and Utilities CD.
In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your
CD drive directory to display the CD contents, and then double-click the autorcd.exe file. The first
time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions
on the screen to continue.
3. From the Language drop-down menu in the toolbar, select your preferred language for the
driver or utility (if available). A welcome screen appears.
4. Click Next.
The CD automatically scans your hardware to detect drivers and utilities used by your computer.
5. After the CD completes the hardware scan, you can also detect other drivers and utilities.
Under Search Criteria, select the appropriate categories from the System Model, Operating
System, and Topic drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6. Click the link of a specific driver or utility to display information about the driver or utility that
you want to install.
7. Click Install (if present) to begin installing the driver or utility. At the welcome screen, follow
the screen prompts to complete the installation.
If Install is not present, automatic installation is not an option. For installation instructions, either see
the appropriate instructions in the following subsections, or click Extract, follow the extracting
instructions, and then read the readme file.
Restore).
Using Microsoft