Accu-Chek Aviva Owner's Booklet page 67

6. Put the meter on a flat surface. Point the two IR windows toward each other.
They should be 1 to 4 inches apart.
7. Do not move the infrared cable (computer), PDA, or meter during the transfer.
8. Follow the prompts on the software.
9. The software program may shut off the meter automatically when the data transfer is complete. Should this
occur, follow the prompts on your screen.
Notes:
• If the data did not transfer successfully, try again. If you still have problems, call the ACCU-CHEK Customer
Care Service Center at 1-800-858-8072.
• To make the most of the download feature, you must set the time and date in the meter correctly.
Chapter 4: Meter Memory, Setup, and Downloading 65