Product Information - NEC POWERMATE 2000 Service And Reference Manual

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Preinstalled software — toll-free phone support for 90 days from the time
of your first call to the NECC Technical Support Center.
After the initial 90 days, get preinstalled software support for a fee.
Please have available your system's name, model number, serial number, and as
much information as possible about your system's problem before calling.
For callers outside the U.S. and Canada, please contact your local NECC sales
provider.

Product Information

In addition to the NECC website, you can find product information at the NECC
file transfer protocol (FTP) site. With access to a telephone, modem, and/or fax
machine, you can use this service to obtain information on a 24-hour basis.
You can use the Internet to access the NECC FTP site to download various files
(video drivers, printer drivers, BIOS updates, and setup disk files). The files are
essentially the same as on the NECC website.
To access the NECC FTP site, enter the following Internet FTP address through
your internet provider service:
ftp.neccsdeast.com
Once in the file menu, follow the prompts to choose and download the file(s)
you want.
8-4 NECC Information Services