Fujitsu LTO-6 User Manual page 45

Error Cause and Action
Code
"2" Power problem. The tape drive detected that the externally
supplied power is outside the specified voltage limits (the tape drive
is not operating). Perform the following action:
1. Ensure that the power connector is properly seated.
2. Ensure that the proper dc voltages are being applied within the
tolerances allowed.
3. If the proper voltages are not being applied, support the power
supply.
4. If the proper voltages are being applied, power off/on the tape
drive to see if the problem repeats.
5. If the problem persists, contact your support partner.
"3" Firmware problem. The tape drive determined that a firmware
error occurred. Perform the following action:
1. Power the tape drive off and on, then retry the operation that
produced the error.
2. If the problem persists, download new firmware and retry the
operation.
3. If the problem persists, contact your support partner.
"4" Firmware or hardware problem. The tape drive determined that a
firmware or tape drive hardware failure occurred. Perform the
following action:
1. Power the tape drive off and on, then retry the operation that
produced the error.
2. If the problem persists, download new firmware and retry the
operation; if new firmware is not available, contact your support
partner.
Table 7: Error codes on the Single-character Display
LTO-6 Half-Height SAS Tape Drive
Troubleshooting
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