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S er vi c e Ma nua l Ioline FJ Printer™ & StudioJet™...
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Ioline Corporation assumes no responsibility for any errors that may be contained herein. Ioline has made every effort to make the StudioJet and all models of the FJ Printer easy to operate, main- tain, and repair. It is the responsibility of the operator of the printer to monitor the performance of the...
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Ioline FJ Printer™ & StudioJet™ Ser v ic e Ma nu a l...
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Figure 1. Proper lifting procedure ..................xiii Figure 2. The Ioline FJ (shown) and FJeX (not shown) Printers Front View..... xvi Figure 3. The Ioline FJ (shown) and FJeX (not shown) Rear View......xvii Figure 4. The Ioline FJ Printer Front View Close-up ............ xviii Figure 5.
Chapter 1 Overview Product overview ........................21 Supported languages ......................21 FJ Printer Specifi cations ...................... 22 FJ-eX Specifi cations ......................23 StudioJet Specifi cations ....................... 24 How the printer works ....................... 25 Paper movement ........................25 Carriage movement ......................25 Serial number identifi...
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Control Center menu options ..................31 Software Version ........................31 Cartridge Count ........................31 Get Plotter Data ........................31 Plotter Data (check box) ....................31 Line Width ..........................31 Scale ............................31 Frame Size ..........................31 Quality Setting ........................32 Measurement Units ......................
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Y-axis belt replacement ....................... 86 X-motor replacement ......................88 Y-transmission replacement ....................90 Chapter 5 Parts & Drawings FJ Printer chassis (exploded view A) ................96 FJ Printer Chassis (exploded view B) ................95 FJ Printer Packing List ......................97 FJ-eX chassis (exploded view A) ................
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Safety & Cautions The Ioline FJ printer and StudioJet have many fast moving compo- nents. Please read and follow these safety guidelines before begin- ning operation of the printer: Do not try to repair the machine without factory authoriza- ...
Warranty Policy Ioline warranty policy Ioline Corporation provides a 12 month parts and labor warranty on all new equipment and 90 days on repaired units, unless specifi cally noted otherwise. Every unit is recorded by serial number when it leaves the factory. The warranty period is based on the serial num- ber of the unit and extends from the date of manufacture up to 12 months, plus an extra 3 months for shelf life.
How to use this manual Four publications are available to assist you in setting up, operating maintaining and servicing the FJ Printer: FJ Printer Quick Start Guide (or StudioJet Quick Start Guide*) FJ Printer & StudioJet User Guide ...
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A. Left End Cover Feed Roll B. Pinchwheel lever G. Take-up Shaft C. Right End Cover H. Feed Shaft D. Take-up Motor Dancer Bar E. Stand Leveling Foot Stand Figure 2. The Ioline FJ (shown) and FJeX (not shown) Printers Front View.
L. Take-up Motor Outlet Platen Leveling Pad M. Power Switch Q. Cross-member* N. Serial & USB Ports * The FJ-eX has two cross-members Figure 3. The Ioline FJ (shown) and FJeX (not shown) Rear View (head titled in maintenance position.) xvii...
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X. Ink Cartridge Latch S. Pinchwheel Lever Y. Ink Cartridge Stall T. Pinchwheel Z. Keypad U. Traverse or Carriage Rail Service Station V. Carriage Assembly Bottom Sensor W. Platen Top Sensor Figure 4. The Ioline FJ Printer Front View Close-up xviii...
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K. Stand Leveling Foot B. Drive Shaft Marker G. Keypad L. Feed Shaft C. Pinchwheel Lever H. Stand Leg M. Cross-member D. Pinchwheel Inkjet Cartridge N. Platen E. Drive Shaft Carriage O. Traverse Figure 5. The Ioline StudioJet Front View.
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Power Switch R. Power Cord Q. Serial (COM) Port Figure 6. Power and communications ports on the Ioline StudioJet are located on the back of the right cover.
® formats ( STD, PLT or ASTM). The Ioline FJ Printer can handle many different printing operations up to 72 inches wide and 600 yards long (85.8 inches and 349.9 yards for the FJ-eX; 44 inches and 600 yards for the StudioJet. Two industry standard printer languages ( HPGL 7475, and DM/PL) are supported.
Ioline FJ Printer & StudioJet Service Manual FJ Printer Specifi cations Metric Empirical Throughput m/hour lineal yd/hour Max. plotting width 1.83 m 72 in Media width min. .91 m 36 in max. 1.88 m 74 in Marker length 548.6 m...
Chapter 1: Overview FJ-eX Specifi cations Metric Empirical Throughput m/hour lineal yd/hour Max. plotting width 2.18 m 85.8 in Media width min. 1.2 m 47 in max. 2.18 m 85.8 in Marker length 320 m 349.9 yds (Unattended) (Unattended) Floor space requirements 2.62 m x .7 m 103 in x 27.5 in Height...
Ioline FJ Printer & StudioJet Service Manual StudioJet Specifi cations Metric Empirical Throughput m/hour 33.37 lineal yd/hour Max. plotting width 1.01 m 40 in Media width min. .2 m 8 in max. 1.11 m 44 in Marker length 548.6 m...
Chapter 1: Overview How the printer works The Ioline FJ Printer combines paper and ink cartridge motion to create vector outputs in a wide 72 in format. The data are sent to the printer via either a standard RS- 232 serial or USB cable. When a fi le is sent to the printer, the electronic system translates the vectors into instructions for the “X”...
To set-up and learn how to use the software, see the FlexPlot User Guide. The FJ Printer is designed to work in many different production environments. The type of marker printing you do will often deter- mine your preferred communication method.
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Use FlexPlot software to convert fi les before sending them to the printer for output. The FJ Printer includes the FlexPlot software which will con- vert many compatible fi le formats. It also provides an advanced marker queue management system and other tools to optimize the performance of the printer.
fi nished. Installing FlexPlot and the Control Center The FJ Printer includes two software interfaces: FlexPlot and the Control Center. FlexPlot will import and queue marker fi les from many design programs to optimize production operations. The Control Center is an interface for adjusting parameters to optimize printer performance.
Chapter 1: Overview The Control Center Note To avoid communication port confl icts, do not simultaneously Overview run more than one application The Control Center is a utility program that does two things: that communicates with the printer. Allows you to adjust settings to tailor output (e.g.
Ioline FJ Printer & StudioJet Service Manual Control Center menu bar features File Download Firmware Allows the user to download the latest fi rmware version. See the User Guide for more information. Send Plot File Print a PLT or PLX fi le.
Chapter 1: Overview Control Center menu options Software Version Displays the current fi rmware version installed in the printer. Cartridge Count Displays how many cartridges are in active use by the printer. Get Plotter Data Reads and displays the current settings stored in the printer in the input boxes.
Ioline FJ Printer & StudioJet Service Manual Quality Setting Choose Draft or Best to control line density. Draft mode uses 300 DPI. Best mode uses 600 DPI. A lower DPI setting uses less ink by creating a fainter line. Higher DPI uses more ink but makes a darker line. Use this setting in conjunction with the Line Width (see above) to fi...
Chapter 2 Nomenclature Product components Figure 13. The Ioline FJ Printer power supply. Power switch Power cord plugin Figure 14. Rear power panel assembly.
Ioline FJ Printer & StudioJet Service Manual Wheels (Replaceable) Figure 15. Pinchwheel assembly. Figure 16. Ink cartridges: HP 51645A. Paper out / take-up sensors X Motor encoder Y Motor encoder Roll feed encoder Main power Paper out 2 sensor Motor...
Chapter 4, then contact Ioline Customer Service. Error messages Error messages that are specifi c to the Ioline FJ Printer are divided into two catagories: Control Center software errors and LED codes. Software errors present themselves on the computer screen and usu- ally indicate a communication problem.
The Control Center did not get a response from a FJ Printer on the COM port it is currently confi gured to use. If the FJ Printer is connected and the power is on, click ‘Yes’. Follow the directions in the FJ Printer User Guide for confi...
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The Control Center did not get a response from a FJ Printer on the COM port it is currently confi gured to use. If the FJ Printer is connected and the power is on, click ‘Yes’. Follow the directions in the FJ Printer User Guide for confi...
Ioline FJ Printer & StudioJet Service Manual Keypad error codes Figure 20. LED lights on the keypad. Legend G = Green light R = Red light Y = Yellow light Y-Blink = Blinking yellow light* OFF = Unlit Problem/Status ...
Control Center, FlexPlot or design software use the same baud rate that the printer is using. If there is ever any doubt about what baud rate the printer is using, Ioline recommends resetting it to the default of 38400. To reset the baud rate: Turn off the power to the printer.
Ioline FJ Printer & StudioJet Service Manual Common problems Good print quality is dependant upon several factors. The type of paper, environmental conditions, and operator habits are only a few of the variables that can affect the quality of the plot.
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Paper not loaded correctly. Correct paper loading is vital. Follow the steps in the Opera- tion chapter of the FJ Printer User Guide to reset paper align- ment. Make sure the front silver dancer bar is BELOW the front optical sensor before plotting.
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Ioline FJ Printer & StudioJet Service Manual Note Jagged scan alignment. When changing paper rolls make Cause: Solution: sure you let the paper rest out- Cartridge alignment is incorrect. Use the Control Center to side the packaging overnight fi rst.
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Frame gap setting is incorrect. Use the Control Center to adjust frame gap as shown in the Routine Maintenance chapter of the FJ Printer User Guide. Ink cartridge is out of ink, dirty Check ink level indicator. or the print head is plugged.
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Ioline FJ Printer & StudioJet Service Manual No power when printer is turned on; Keypad lights stay dark. Cause: Solution: The power cord is damaged or Check the power connection. disconnected. Check power supply voltage. See Repair Procedures later in chapter 4.
The illustration shows the dancer bar in place. Pinchwheel Lever Front Platen Dancer Bar Take-up Shaft Feed Roll Proper Paper Path Figure 22. The correct paper feeding path on the Ioline FJ Printer.
Inspect and clean the drive shaft. Refer to the Routine Mainte- nance chapter in the User Guide for more information. Contact an Ioline distributor or Ioline Customer Service if you are unable to resolve the problem or if the printer is damaged. Print quality problems...
Use genuine HP 45 cartridges as recommended by Ioline. Recalibrate cartridges as described below. Level the platen as outlined in the Quick Start Guide. Contact an Ioline distributor or Ioline Customer Service if you need further help. Figure 25. The ink cartridge requires cleaning.
Ioline FJ Printer & StudioJet Service Manual Dirty or damaged cartridge Sometimes a cartridge will go bad for no apparent reason. The cartridge may look perfect and be full of ink, but it will not plot. If this occurs fi rst try pressing the Clean button on the keypad. Install a new cartridge and the tests to see if this fi...
The Control Center includes cartridge alignment settings ( Figure ). These are used for other Ioline inkjet plotter models. Since the FJ Printer only has one print head, you do not need to perform ink cartridge alignment. Figure 28. The Cartridge Calibration window in the Control Center.
To understand Motion Adjustment, think of each reversal in car- riage direction as a “pass”. With every pass, each head draws a line -in long. If the FJ Printer has 2 heads, it draws a 1-in line for each pass. A four-head machine will draw a 2-in line.
Click the Set Motion button. Click the Close button. Click the File menu then Send File… In the folder C:\ioline\calibration, double-click on the fi le Cali- bration Grid.plt. The machine will start plotting the fi le. Look at the lines as the carriage goes back and forth. If they line up, skip to Step 14.
fi eld. Once the lines match you are done. Close the Control Center and plot normally. Figure 32. Occasional frame gaps may indicate that the FJ Printer platen or stand is not level. Unexplained frame gaps If your plots exhibit occasional frame...
Chapter 3: Troubleshooting & Testing Frame Size Adjustment Note Panel size is based on older pen plotters and the software that runs If you use Flex Plot software to them. Pen plotters plot on a fi xed panel before pulling more paper send the plot to the plotter, you through the machine to plot on the next panel.
Also wipe the traverse rails before re-installing the carriage assembly. If cleaning does not resolve the noise, contact Ioline Customer Service. Figure 35. If the carriage makes noise, you may need to clean or replace the wheel.
Figure 36. A good transitor on the left; the one on the right has failed. The presence of solder bubbling out of the chip indicates it overheated. In most cases, both the transistor and motor will need replacement. Contact Ioline Tech Support for more detailed instructions on testing a transistor. Troubleshooting sensors The printer uses the same sensor in multiple places for tracking pa- per path status.
Ioline FJ Printer & StudioJet Service Manual The paper take up motor will not stop rotating and will pull the paper tight against the platen. This might result in an X motor jam and a ‘popping’ noise during printing. The Paper Out sensors will not detect that the paper feed roll is empty and printing may continue with no paper in the printer.
Clear all paper from the machine and make sure that nothing is Caution obstructing movement of the front take-up roll. Ensure that the FJ Printer Move the carriage from side to side by hand. If the carriage is unplugged from the...
Ioline FJ Printer & StudioJet Service Manual Unplug the yellow and black wires from the motor. Using a piece of metal (like a paperclip) touch the two connec- tor lugs on the motor. (Putting the paperclip through the holes in the lugs works well.) Move the carriage back and forth slowly by hand.
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Ioline FJ Printer & StudioJet Service Manual Logic board troubleshooting steps (Revision 2) LED/Test Normal Indicates Error Point ID 30 VDC 30 volt main Erratic machine power supply is performance. functioning 3.3 VDC 3.3 volt regulated Erratic machine power supply is performance.
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On-board regulator DC voltage measurement between TP11 (ground) and TP8 failed. Main power should read 3.3 volts +/- 5%. Return logic board to Ioline supply failed. for service. On-board regulator DC voltage measurement between TP11 (ground) and failed.
Getting help Ioline is committed to providing the highest quality service and sup- port to its customers. If you need assistance with an Ioline printer, a number of resources are available: First, refer to this User Guide and Quick Start Guide for answers to your specifi...
Chapter 3: Troubleshooting & Testing Customer service Ioline Corporation is committed to providing quality service and support to our customers. If you need assistance with an Ioline prod- uct, contact your local dealer or Ioline authorized service center. You may also contact:...
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Disassemble, check cabling and connections Examine power supplies Power On Test Examine logic board Power On Test Examine motors Power On Test Contact Ioline Customer Service (if required) Figure 38. Mechanical, electrical and electronic diagnostics fl ow chart.
Ioline FJ Printer & StudioJet Service Manual Requesting service If the suggestions and guidelines in this manual don’t fi x the prob- lem, fi ll out the form below and contact Ioline Customer Service. Diagnostic Record What is the serial number for this unit? ______________ ...
Chapter 4: Repair Procedures Cover removal procedures Left Cover Removal Power off and unplug the data and power cables. Remove the two black Phillips screws (Figure 39, photos 1 & 2). Remove the left cover (Figure 39, photo 3). Photo 3 Photo 1 Photo 2 Figure 39.
Ioline FJ Printer & StudioJet Service Manual Left Bottom Cover Removal Power off and unplug the data and power cables. Unplug the take-up motor cable from the bottom right side of the machine (Figure 41, photos 1 & 2). Remove the right and left screws on the rear of the machine (Figure 41, photos 3 &...
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Chapter 4: Repair Procedures Carefully rotate the machine forward until the head stops (Fig- ure 41, photos 7 & 8). Remove the Phillips screws from the left bottom cover (Figure 41, photos 9 & 10). Carefully unplug the fan and sensor cables (Figure 41, photos 11, 12 &...
Ioline FJ Printer & StudioJet Service Manual Carriage Procedures Caution Ensure that the FJ Printer is unplugged from the Carriage replacement wall outlet and that all AC power cables are removed from the printer before replacing the Required tools cable.
Install the bottom cover and the rotate machine back to normal operating position. Make sure to install screws that hold the machine on the stand legs. Follow the procedure for Motion Adjustment in Chapter 3. If problems arise, contact Ioline Tech Support.
Updating the fi rmware Caution Never disrupt the fi le Place the fi rmware installation fi le in the C:\ioline folder upload to the machine. when installing fi rmware. Make sure the plotter is connected to the computer. Press the Doing so will damage the main Set Origin on the keypad to illuminate the green OK LED.
Install the bottom cover and the rotate machine back to normal operating position. Make sure to re-install screws that hold the machine to the stand legs. Test the plotter. If problems arise, contact Ioline Tech Support. Connector Photo 1 Photo 2...
Ioline FJ Printer & StudioJet Service Manual Keypad procedures Keypad replacement Tools Required Phillips head screwdriver 11/32” wrench Follow procedure for right cover removal. Follow the procedure for bottom cover removal. Unplug keypad cable from the main logic board and gently push through the hole in the right end plate (Figure 47, photos 1 &...
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Rotate the machine back to normal operating position and re- install screws that hold machine to stand legs. Replace the right side cover. Test the plotter. If problems arise, contact Ioline Tech Support. Resistor Hole for resistor Photo 5 Nuts...
Ioline FJ Printer & StudioJet Service Manual X-axis belt replacement Tools Required Phillips head screwdriver 11/32” wrench Follow the right side cover removal procedure. Hold the X-motor and unscrew two of the Phillips screws holding the motor (Figure 48, photos 1, 2 & 3). Leave the screw shown in Figure 49, photo 1 loose.
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Chapter 4: Repair Procedures Tighten the motor mounting screws while keeping tension on the belt. Do Not over tension the belt. (Figure 48, photo 1). Replace the right side cover. Test the plotter. If problems arise, contact Ioline Tech Support.
Ioline FJ Printer & StudioJet Service Manual Y-axis belt replacement Tools Required Phillips head screwdriver 11/32” wrench Follow the procedure for the left cover removal. Follow the procedure for the right cover removal. Follow the procedure for the carriage removal (Steps 1, 2 & 3 only).
Ioline FJ Printer & StudioJet Service Manual Y-transmission replacement Tools Required Phillips head screwdriver 11/32” wrench Follow procedure for carriage replacement (Steps 1, 2 & 3 only). Pull Y-belt through right end plate (Figure 51, photo 1). Remove the nuts holding the Y-transmission (11/32”) nuts (Figure 51, photos 2 &...
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Chapter 4: Repair Procedures Tighten the belt tensioner (Do Not over tighten). Install the right and left side covers. Test the machine. If problems arise, contact Ioline Tech Support.
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Index Symbols Size xiii, xviii, xix, 25, 26, 28, 29, 31, 35, 40, 42, 43, 44, 48, Carriage Assembly Flex cable replacement Images Close-up xviii Latch Accumark 22, 23, 24 ® Movement Adobe Illustrator ® ® Notched ‘V’ — See Set origin Problems Assembly Replacement...
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Ioline FJ Printer & StudioJet Service Manual Exit End plate xiii Frame size Error codes 37–40 Get plotter data Firmware update Help about Keypad errors Installation Line width Main Menu 29 Measurement units Menu Bar Menu Options Feed Roll Quality setting...
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Main Power Ioline Corporation Maintenance xv, 42, 45, 48, 67— See also the User Guide 21, 22, 23, 24 Markers IPS software Length FJ-eX FJ Printer StudioJet Removing — Scale See Control Center Measurement Units Media Paper type 22, 23, 24...
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Ioline FJ Printer & StudioJet Service Manual FJ-eX Correct feeding path 47 FJ Printer StudioJet Media roller Paper sensor Media tracking Parity Menu — See Logic board Control Center xviii, xix, 47 Pinchwheel lever 22, 23, 24 Microdynamics ® Images...
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Ioline FJ Printer & StudioJet Service Manual Support Sensors 37, 38–39 Software system settings, changing Speed Take-up motor xvi, xvii, 46 USB port xvii, 22, 23, 24, 25, 63— See also Communications Take-up motor cable xvii Cable xvii Take-up motor outlet Take-up Sensor —...