Warranty Limitations - Mercedes-Benz Sprinter 2011 Service And Warranty Information

Service and Warranty
18
Emission Warranties Required By Law
California Emission Warranty (cont'd)
Emergency Repairs
In the case of an emergency where an au-
thorized Sprinter Dealer is not available,
certain warranty related repairs may be
performed by any available repair location
or by any individual using any replacement
parts. A part not being available within 30
days or a repair not being complete within
30 days constitutes an emergency. The ve-
hicle warrantor will reimburse the owner
for expenses (including diagnosis), not to
exceed the vehicle warrantor's suggested
retail price for all warranted parts replaced
and labor charges based on the vehicle
warrantor's recommended time allowance
for the warranty repair and the geographi-
cally appropriate hourly labor rate. Re-
placed parts and paid invoices must be
presented as a condition of reimburse-
ment for emergency repairs not performed
by an authorized Sprinter Dealer.

Warranty Limitations

The vehicle warrantor is not responsible
for failures or damage resulting from what
the vehicle warrantor determines to be
abuse or neglect, including, but not limited
to: operation without adequate coolants or
lubricants; overfueling; overspeeding; lack
of maintenance of cooling, lubricating or
intake systems; improper storage, start-
ing, warm-up, run-in or shut down practic-
es; unauthorized modifications to the
engine. The vehicle warrantor is also not
responsible for failures caused by incor-
rect oil or fuel or by water, dirt or other
contaminants in the fuel or oil.
The vehicle warrantor is not responsible
for failures resulting from improper repair
or the use of parts which are not Genuine
Mercedes-Benz approved parts.
The vehicle warrantor is not responsible
for the material and labor costs of emis-
sion control parts and assemblies replaced
during scheduled manitenance of the vehi-
cle as specified in the Maintenance Book-
let.
THIS WARRANTY, TOGETHER WITH THE
EXPRESS LIMITED WARRANTIES ARE THE
SOLE AND EXCLUSIVE WARRANTIES
MADE BY THE VEHICLE WARRANTOR.
THERE ARE NO OTHER WARRANTIES, EX-
PRESS OR IMPLIED, OR OF MERCHANTA-
BILITY OR FITNESS FOR A PARTICULAR
PURPOSE.