Rkys Feature Key Upgrades - Toshiba DK14 Installation And Maintenance Manual

DK424 Configuration
Printed Circuit Boards

RKYS Feature Key Upgrades

The system can be upgraded for built-in AA, Automatic Call Distribution (ACD), Software
Management Information System (SMIS) for ACD with feature keys that attach to the common
control unit. See
Table 4-18 RKYS Features
Feature(s) Provided
Built-in Auto Attendant
ACD
ACD with a SMIS application
Option Interface PCBs for the DK424 are listed in
for further information on these options.
Table 4-19 DK424 Interface PCB Options
Zone page interface (unamplified, 4 zones)
Unamplified page output (single zone, 600 ohms, duplex)
Amplified page output (single zone, 3 watts, 8 ohms)
Night transfer or Music-on-hold control relay
Door lock or external amplifier control relay
Alarm Sensor
Remote maintenance modem subassembly (IMDU or RMDS)
(disables TTY output when they are piggy-backed onto the PIOU/
PIOUS or RSIU/RSIS cards)
Remote Maintenance using customer-provided external modem
(requires TTY output port)
SMDR output (RS-232/6-wire modular connector)
MIS for ACD (requires TTY output port)
Voice Mail SMDI (requires TTY output port)
StrataControl and/or DKi Admin PC (requires TTY output port)
1. PIOU, PIOUS, and RSSU each provide one TTY port which can be flexibly programmed for the features marked with X.
RSIU/RSIS can provide up to four flexible TTY/SMDR ports.
2. Maintenance modem, ACD/SMIS, Insight DK, Voice Mail, SMDI and DKi Admin PC Interface each require a separate TTY
output. PIOU, PIOUS, and RSSU provide one TTY output each. RSIU with RSIS PCBs provides up to four TTY outputs.
3. SMDR output will function simultaneously on the same PIOU or PIOUS with one of the following: DKi Admin, remote
modem, SMIS for ACD, Insight DK, or SMDI features.
4. Insight DK, Call Center Viewer and SMIS for ACD requires that the system processor (RCTU PCB) must be equipped with an
RKYS3 or higher feature key.
4-16
Table 4-18 for a list of features provided by RKYS feature keys.
RKYS1
X
Interface Options
2
2
2, 4
2
RKYS2 RKYS3
X X Applies to all RCTUs
X X RCTUBA/BB, RCTUC/D or RCTUE/F
X RCTUBA/BB, RCTUC/D or RCTUE/F
Table 4-19. Refer to Chapter 12 – Peripherals
1
RSSU PIOU
X
X
X
2
X
Common Control Unit
1 1
PIOUS PEPU
X
X X X
X X
X X X
X X X
X X
X X
(IMDU) (IMDU)
X X
3 3
X X
X X
X X
X X
Strata DK I&M
RSIU/
1
RSIS
X
(IMDU)
X
X
X
X
X
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