AudioCodes 310HD Administrator's Manual
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AudioCodes 310HD Administrator's Manual

300hd series of high definition ip phones
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AudioCodes
300HD Series of High Definition IP Phones
HD VoIP
310HD IP Phone
Administrator's Manual
310HD IP Phone
Version 1.4.0

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Summary of Contents for AudioCodes 310HD

  • Page 1 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 310HD IP Phone Administrator’s Manual 310HD IP Phone Version 1.4.0...

  • Page 3: Table Of Contents

    Administrator's Manual Contents Table of Contents Introduction ......................... 9     LCD-Based Management ..................11     2.1  Accessing the Administration Submenus ................ 11  2.2  Configuring Network Settings ..................12  2.3  Configuring SIP Accounts ....................13  2.4  Restoring Defaults ......................14 ...
  • Page 4 310HD IP Phone 4.2  Configuration File Parameters ..................51  4.2.1 System Parameters ......................51     4.2.2 Network Parameters ......................54     4.2.3 Provisioning Parameters ....................56     4.2.4 TR-069 Management Parameters ..................59     4.2.5 VoIP Parameters ........................ 60  ...

  • Page 5: List Of Figures

    Administrator's Manual Contents List of Figures Figure 3-1: Web Login Window ........................17   Figure 3-2: Web Interface Areas ........................18   Figure 3-3: Quick Setup Page .......................... 19   Figure 3-4: Language Page ..........................20   Figure 3-5: Speed Dial Page ..........................20  ...

  • Page 6: List Of Tables

    Table 4-13: Regional Configuration File Parameters ..................76   Table 4-14: Packet Recording (Debugging) Configuration File Parameters ............ 78   Table 4-15: LCD Display Configuration File Parameters ................. 78   Table 6-1: 310HD IP Phone Specifications ...................... 87   Administrator's Manual Document #: LTRT-09905...

  • Page 7: Customer Support

    Administrator's Manual Notices Notice This manual provides the system administrator a description for setting up and configuring the 310HD IP Phone. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions.

  • Page 8: Related Documentation

    310HD IP Phone Related Documentation Document Name 300HD IP Phone Release Notes 310HD IP Phone Quick Guide 310HD IP Phone User’s Manual Regulatory Information Compliancy Regulatory Information viewed http://www.audiocodes.com/library. Administrator's Manual Document #: LTRT-09905...

  • Page 9: Introduction

    Voice-over-IP (VoIP) calls. The 310HD IP Phone is a fully-featured telephone that provides voice communication over an IP network, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 10 310HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-09905...

  • Page 11: Lcd-Based Management

    Administrator's Manual 2. LCD-Based Management LCD-Based Management The IP phone provides a liquid crystal display (LCD) based screen, offering an intuitive, menu- driven interface for configuring the phone. This chapter provides step-by-step procedures for configuring the following administration settings using the phone’s LCD interface: Network settings (refer to Section on page 12) SIP accounts (refer to Section...

  • Page 12: Configuring Network Settings

    310HD IP Phone Configuring Network Settings The phone’s LAN connection interface can be manually defined (static IP address) or automatically configured using a DHCP server from where the LAN IP address is obtained. To configure the phone’s LAN connection type: Access the Network Settings screen (MENU key >...

  • Page 13: Configuring Sip Accounts

    Administrator's Manual 2. LCD-Based Management Press the left Navigation key until you are prompted to save settings, as shown below: Select the Yes option (using the Navigation keys), and then press the ENTER key; the network settings are saved. Configuring SIP Accounts The SIP Accounts submenu allows you to configure parameters related to the phone’s SIP account.

  • Page 14: Restoring Defaults

    310HD IP Phone Press the ENTER key; you are prompted to enter the IP address: Enter the IP address, and then press the ENTER key; you are returned to the SIP Accounts options. Define the remaining SIP proxy parameters, by selecting (using the...

  • Page 15: Restarting Phone

    Administrator's Manual 2. LCD-Based Management Restarting Phone The procedure below describes how to restart the phone. To restart the phone: Select the Restart submenu (MENU key > Administration menu > Restart): A confirmation message appears, prompting you to confirm phone reset: Select the Yes option (using the Navigation keys), and then press the ENTER key;...

  • Page 16: Viewing Phone Model And Firmware Version

    310HD IP Phone Viewing Phone Model and Firmware Version You can view the phone’s model number and software (firmware) version. To view the phone’s model and firmware version: From the idle screen, press the MENU key, select the Status menu, and then the Network Versions submenu.

  • Page 17: Web-Based Management

    The Web login window appears: Figure 3-1: Web Login Window Alternatively, if your DHCP and DNS servers are synchronized you can access the phone Web browser by using the following method: http://310hd-<MAC Address>.<Domain Name> (e.g. http://310hd-001122334455.corp.YourCompany.com) Version 1.4 July 2010...

  • Page 18: Getting Started With The Web

    The areas of the Web interface are shown below: Figure 3-2: Web Interface Areas The Web interface is composed of the following main areas: Toolbar: displays AudioCodes logo and provides the following buttons: • Home: opens the Home page •...

  • Page 19: Quick Setup

    Administrator's Manual 3. Web-based Management Quick Setup The Web interface allows you to quickly configure the main parameters required for basic phone functioning. This is provided by the ‘Quick Setup’ page, as described below. To quickly setup your phone: Access the ‘Quick Setup’ page (Configuration tab > Quick Setup menu > Quick Setup). Figure 3-3: Quick Setup Page For a description of the parameters on this page, refer to the following: •...

  • Page 20: Changing Lcd Display Language

    310HD IP Phone Changing LCD Display Language You can choose your preferred language for the LCD display. To choose a language: Access the ‘Language’ page (Configuration tab > Personal Settings menu > Language). Figure 3-4: Language Page Select the language according to the parameter in the table below, and then click Submit;...
  • Page 21 Administrator's Manual 3. Web-based Management To delete speed dials: • Deleting selected speed dial entries: select the ‘Delete’ check boxes corresponding to the speed dials that you want to delete, and then click Submit. • All speed dials: Click Delete All, and then at the prompt, click OK. •...

  • Page 22: Regional Call Progress Tones And Ring Tones

    310HD IP Phone Regional Call Progress Tones and Ring Tones You can suite your phone’s call progress tones to the location in which the phone is located. In addition, instead of using the default ring tone, you can upload a different ring tone file and use that ring tone for indicating incoming calls.

  • Page 23: Uploading Ring Tones

    Administrator's Manual 3. Web-based Management 3.6.2 Uploading Ring Tones Follow the procedure below for uploading new ring tones. Notes: • The ring tone file must be in WAV file format (A/Mu-Law, 8-kHz audio sample rate and 8-bit audio sample size or PMC 16-kHz audio sample rate and 16-bit audio sample size, Intel PCM encoding).

  • Page 24: Configuring Lan Interface

    310HD IP Phone Configuring LAN Interface The phone’s LAN configuration includes defining the method for obtaining an IP address as well as VLAN settings. The phone’s IP address can be static whereby the IP address is manually entered, or automatic whereby the IP address is acquired from a DHCP server.

  • Page 25: Voip Settings

    Administrator's Manual 3. Web-based Management VoIP Settings The Voice Over IP menu allows you to configure the following VoIP settings: Signaling protocol (refer to Section 3.8.1 on page 25) Dialing (refer to Section 3.8.2 on page 28) Media streaming (refer to Section 3.8.3 on page 30) Voice (refer to Section...

  • Page 26: Table 3-5: Sip Parameters Description

    310HD IP Phone Configure SIP according to the parameters in the table below, and then click Submit. Table 3-5: SIP Parameters Description Web Parameter Configuration File Parameter Description SIP General Parameters SIP Transport Protocol voip/signalling/sip/transport_protocol Refer to Section 4.2.5.6 SIP Local Port...
  • Page 27 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Redundant Proxy Port voip/signalling/sip/redundant_proxy/por Redundant Proxy Keep Alive voip/signalling/sip/redundant_proxy/kee Period palive_period Switch back to Primary SIP voip/signalling/sip/redundant_proxy/sy proxy when available mmetric_mode SIP Timers Refer to Section 4.2.5.6 Retransmission Timer T1 voip/signalling/sip/sip_t1 Retransmission Timer T2 voip/signalling/sip/sip_t2...

  • Page 28: Configuring Dialing

    310HD IP Phone 3.8.2 Configuring Dialing The dialing parameters can be configured in the ‘Dialing’ page, as described below. To define the dialing parameters: Access the ‘Dialing’ page (Configuration tab > Voice Over IP menu > Dialing). Figure 3-10: Dialing Page Configure dialing options according to the parameters in the table below, and then click Submit.
  • Page 29 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description DTMF Transport Mode voip/media/out_of_band_dtmf Digit Map voip/signalling/sip/digit_map Dial Plan voip/signalling/sip /number_rules Automatic Dialing Activate voip/dialing/auto_dialing/enabled Refer to Section 4.2.5.5 Timeout voip/dialing/auto_dialing/timeout Destination Phone Number voip/dialing/auto_dialing/destination Version 1.4 July 2010...

  • Page 30: Configuring Media Streaming

    310HD IP Phone 3.8.3 Configuring Media Streaming The media streaming parameters are configured in the ‘Media Streaming’ page, as described below. To define the media streaming parameters: Access the ‘Media Streaming’ page (Configuration tab > Voice Over IP menu > Media Streaming).

  • Page 31: Configuring Voice

    Administrator's Manual 3. Web-based Management 3.8.4 Configuring Voice The voice parameters are configured in the ‘Voice’ page, as described below. To define the voice parameters: Access the ‘Voice’ page (Configuration tab > Voice Over IP menu > Voice). Figure 3-12: Voice Page Configure voice options according to the parameters in the table below, and then click Submit.

  • Page 32: Configuring Line

    310HD IP Phone 3.8.5 Configuring Line Before you can make a call on your phone, you must configure a phone line. To define the lines: Access the ‘Line Settings’ page (Configuration tab > Voice Over IP menu > Line Settings).

  • Page 33: Configuring Services

    Administrator's Manual 3. Web-based Management 3.8.6 Configuring Services You can configure various supplementary services supported by your phone such as call waiting, call forwarding, three-way conferencing, and message waiting indication (MWI). Note: The Busy Lamp Field (BLF) feature will be supported in the next applicable release.

  • Page 34: Table 3-10: Supplementary Services Parameters Description

    310HD IP Phone Table 3-10: Supplementary Services Parameters Description Web Parameter Configuration File Parameter Description Application Server Type voip/services/application_server_type Refer to Section 4.2.5.8 Call Waiting Activate voip/services/call_waiting/enabled Refer to Section 4.2.5.8 Call Waiting SIP Reply voip/services/call_waiting/sip_reply Call Forward Activate voip/services/call_forward/line/0/enabl Refer to Section 4.2.5.8...

  • Page 35: Configuring Volume

    Administrator's Manual 3. Web-based Management 3.8.7 Configuring Volume You can configure various volume parameters such as speaker, tones, ringer, analog/digital input and output gain. To define volume settings: Access the ‘Services’ page (Configuration tab > Voice Over IP menu > Volume Settings). Figure 3-15: Volume Settings Page Configure the volume settings according to the parameters in the table below, and then click Submit.
  • Page 36 310HD IP Phone Web Parameter Configuration File Parameter Description Hands Free Analog Input voip/audio/gain/handsfree_analog_inp ut_gain Handset Gain Parameters Refer to Section 4.2.5.2 Handset Digital Output voip/audio/gain/handset_digital_outpu t_gain Handset Digital Input voip/audio/gain/handset_digital_input _gain Handset Analog Output voip/audio/gain/handset_analog_outp ut_gain Handset Analog Input...

  • Page 37: Configuring Date And Time

    Administrator's Manual 3. Web-based Management Configuring Date and Time Generally, a phone retrieves the date and time from a Network Time Protocol (NTP) server when it connects to the Internet. Alternatively, the date and time can be configured manually. NTP is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.

  • Page 38: Firmware And Configuration Management

    • In the DHCP Discover message, the phone publishes its model name in Option fields 60 and 77 (e.g. 310HD). If the administrator wants to provide different provisioning information to different phone models, the administrator can set up a policy in the DHCP server according to the phone model name.

  • Page 39: Figure 3-17: Automatic Update Page

    Administrator's Manual 3. Web-based Management To define automatic update: Access the ‘Automatic Update page (Management tab > Automatic Update menu > Automatic Update). Figure 3-17: Automatic Update Page Configure automatic update of firmware and configuration files according to the parameters in the table below, and then click Submit.

  • Page 40: 3.10.2 Updating (Manually) Configuration File

    310HD IP Phone 3.10.2 Updating (Manually) Configuration File The phone enables you to view, save, and load its configuration file to backup and restore the current configuration. To manually update the configuration file: Access the ‘Configuration File’ page (Management tab > Manual Update menu >...

  • Page 41: 3.10.3 Recovering Firmware

    Administrator's Manual 3. Web-based Management 3.10.3 Recovering Firmware If the phone is powered off for some reason during the firmware upgrade process, the phone becomes unusable. To recover the phone firmware: Ensure that your DHCP server supports Options 66 (TFTP server address) and 67 (firmware file), and that these are configurable.

  • Page 42: Changing Login Username And Password

    310HD IP Phone 3.11 Changing Login Username and Password You can change the phone’s login user name and password. This is the login required for accessing the Web interface and the Administration menu of the phone’s LCD screen. The default user name and password is “admin” and “1234” respectively.

  • Page 43: Restoring Phone Defaults

    Administrator's Manual 3. Web-based Management 3.12 Restoring Phone Defaults You can restore all your phone’s settings to factory default settings, as described in the procedure below. To restore the phone to factory defaults: Access the ‘Restore Defaults’ page (Management tab > Administration menu > Restore Defaults).

  • Page 44: Configuring Tr-069 Remote Management

    310HD IP Phone 3.14 Configuring TR-069 Remote Management To connect to the remote management server the TR-069 client on the phone should be configured as following: To configure the TR-69 parameters: Access the ‘TR-069’ page (Management tab > Remote Management menu > TR-069).

  • Page 45: Viewing Status Information

    Administrator's Manual 3. Web-based Management 3.15 Viewing Status Information The Web interface allows you to view a variety of status information about your phone. Note: Currently, the ‘VoIP Status’ page (Status & Diagnostics tab > System Status menu > VoIP Status) does not exist. 3.15.1 Viewing LAN Information You can view various LAN details such as IP address and default gateway.

  • Page 46: 3.15.2 Viewing Call History

    310HD IP Phone 3.15.2 Viewing Call History You can view a list of received calls, missed calls, and dialed numbers. To view call history log: Access the ‘Call History’ page (Status & Diagnostics tab > History menu > Call History).

  • Page 47: Diagnostics

    Administrator's Manual 3. Web-based Management 3.16 Diagnostics 3.16.1 Configuring System Logging System logging allows you to debug the different software components of the phone. To define the logging parameters: Access the ‘System logging’ page (Status & Diagnostics tab > Diagnostics menu > Logging).

  • Page 48: 3.16.2 Configuring Packet Recording

    310HD IP Phone 3.16.2 Configuring Packet Recording Recording parameters allows you to debug the voice activity of the phone. To define the recording parameters: Access the ‘Recording’ page (Status & Diagnostics tab > Diagnostics menu > Recording). Figure 3-30: Recording Page Configure packet recording according to the parameters in the table below, and then click Submit.

  • Page 49: Configuration File Parameters

    Ensure that the Configuration file adheres to the following guidelines: No spaces on either side of the equals (=) sign. Each parameter must be on a new line. Below is an example of part of a Configuration file: system/type=310HD voip/line/0/enabled=1 voip/line/0/id=1234 voip/line/0/description=320HD...
  • Page 50 310HD IP Phone In addition, the Configuration file can provide URL paths (FTP, TFTP, HTTP, or HTTPS) to where the additional files are located, as shown in the example below (shown in bolded font): system/type=310HD include http://10.10.10.10/310HD_<MAC>_voip.cfg include https://remote-pc/vlan_conf.cfg include tftp://10.10.10.10/310HD_<MAC>_network.cfg include ftp://remote-pc/provisining_conf.cfg...

  • Page 51: Configuration File Parameters

    Table 4-1: System Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter system/ followed by the parameter name, equal sign and then the value (e.g. system/type=310HD). The phone model. system/type The default value 310HD. system/user_name The phone user name.
  • Page 52 310HD IP Phone Parameter Description system/syslog/sip_log_fi Filters the type of the VoIP application logging. lter [0] (default) = Logging is disabled [1] - SIP Call Control [2] - SIP Stack [3] - SIP Call Control and SIP Stack [4] - User Application...
  • Page 53 Administrator's Manual 4. Configuration File Parameters Parameter Description Daylight Saving system/ntp/daylight_savi Determines whether the phone automatically detects the Daylight Saving setting for selected time zones. ng/activate [Disable] Disable (default) [Enable] Enable system/ntp/daylight_savi This sub-section defines the starting day for the daylight saving offset. ng/start_date [month] - defines the specific month in a year [day] - defines the specific day in a month...

  • Page 54: Network Parameters

    310HD IP Phone Parameter Description system/ntp/daylight_savi The minute in an hour. ng/end_date/minute The valid range is 0 to 59. system/ntp/daylight_savi The offset value for the daylight saving. ng/offset The valid range is 0 to 180. The default offset is 60.
  • Page 55 Administrator's Manual 4. Configuration File Parameters Parameter Description VLAN network/lan/vlan/mode Determines the VLAN mode of operation. [Disable] Disable [Manual] Manual Configuration of LAN - Static configuration of VLAN ID and priority [Automatic] Automatic Configuration of VLAN/CDP (default) - VLAN discovery mechanism based on Cisco Discovery Protocol (CDP) network/lan/vlan/id The VLAN ID.

  • Page 56: Provisioning Parameters

    <protocol>://<server IP address or host name>/<firmware file name> Where <protocol> can be one of the following protocols: “ftp”, ”tftp”, ”http” or “https”. For example: tftp://192.168.2.1 – retrieved firmware file is 310HD.img ftp://192.168.2.1/Different_Firmware_Name.img - retrieved firmware file is Different_Firmware_Name.img Note: This parameter is applicable only when method is configured to “Static”.
  • Page 57 <protocol>://<server IP address or host name>/<configuration file name> Where <protocol> can be one of the following: “ftp”, ”tftp”, ”http” or “https”. For example: ftp://192.168.2.1 – retrieved firmware file is 310HD.img and the configuration file name is <MAC address>.cfg. For example, 001122334455.cfg tftp://192.168.2.1/different_firmware_name.img - retrieved firmware file is...
  • Page 58 Option 66 must be a valid IP address or host name of a TFTP server only. Option 67 must be the firmware name. If Option 67 is absent, the phone requests for the 310HD.img image file. For example: Option 66: 192.168.2.1 or myTFTPServer Option 67: 310HD_1.2.2_build_5.img...

  • Page 59: Tr-069 Management Parameters

    Administrator's Manual 4. Configuration File Parameters Parameter Description provisioning/corporate_d The URI for retrieving the corporate directory. The corporate directory must be irectory_uri included in a separate file that can be downloaded to the phone during provisioning. For example: provisioning/corporate_directory_uri=corporate_dir.txt Notes: The corporate directory file is downloaded after boot up and periodically.

  • Page 60: Voip Parameters

    310HD IP Phone Parameter Description management/tr069/infor Determines whether or not the device must periodically send device m/enabled information to the ACS using the Inform method call. [0] Disable [1] Enable (default) The duration (in seconds) of the interval for which the device must attempt to...

  • Page 61: Gain Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.5.2 Gain Parameters Table 4-6: Gain Configuration File Parameters Parameter Description voip/audio/gain/additional_ Additional parameter for speaker gain configuration. speaker_gain [0] 0dB [1] 1dB [2] 2dB [3] 3dB (default) voip/audio/gain/tone_signa Call progress tone volume. This volume can be modified on-the-fly by l_level pressing the phone’s VOLUME key in certain scenarios.
  • Page 62 310HD IP Phone Parameter Description voip/audio/gain/handsfree_ Analog input gain (in dB). analog_input_gain Valid values: [0db], [plus1_5db], [plus3db], [plus4_5db], [plus6db], [plus7_5db], [plus9db], [plus10_5db], [plus12db], [plus13_5db], [plus15db], [plus16_5db], [plus18db], [plus19_5db], [plus21db], [plus22_5db], [plus24db], [plus25_5db], [plus27db], [plus28_5db], [plus30db], [plus31_5db], [plus33db], [plus34_5db], [plus36db], [plus37_5db], [plus39db], [plus40_5db], [plus42db], [plus48db], [plus54db], [MUTE] The default value is plus33db.
  • Page 63 Administrator's Manual 4. Configuration File Parameters Parameter Description Headset Gain Parameters Note: Values are in decibels (dB) and represented as follows: Negative values: use the word “minus” (e.g. =minus9db). Positive values: use the word “plus” (e.g. =plus9db). Decimal places: use underscore instead of period (e.g. plus19_5db). voip/audio/gain/headset_di Digital output gain (in dB).

  • Page 64: Codec Parameters

    310HD IP Phone 4.2.5.3 Codec Parameters Table 4-7: Codec Configuration File Parameters Parameter Description voip/codec/codec_info/%d/ Determines the codecs that you want to implement and their priority. Up to enabled five codecs can be configured, where the first codec (i.e., voip/codec/0/…) has the highest priority.

  • Page 65: Media Streaming Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.5.4 Media Streaming Parameters Table 4-8: Media Streaming Configuration File Parameters Parameter Description Defines the RTP payload type used for RFC 2833 DTMF relay packets. voip/media/dtmf_payload The valid range is 96 to 127. The default value is 101. voip/media/media_port Defines the starting port range for Real Time Protocol (RTP) voice transport.

  • Page 66: Dialing Parameters

    310HD IP Phone 4.2.5.5 Dialing Parameters Table 4-9: Dialing Configuration File Parameters Parameter Description voip/dialing/timeout The duration (in seconds) of allowed inactivity between dialed digits. When you work with a proxy, the number you have dialed before the dialing process has timed out is sent to the proxy as the user ID to be called.

  • Page 67: Sip Signaling Parameters

    Administrator's Manual 4. Configuration File Parameters Parameter Description voip/dialing/automatic_di Determines whether the phone automatically goes idle (i.e. on-hook) when the sconnect last remaining call is disconnected. This is only relevant when the speaker or headset is used. [0] Disable [1] Enable(default) Automatic Dialling voip/dialing/auto_dialing/ Determines whether automatic dialing is enabled (i.e., phone number is...
  • Page 68 310HD IP Phone Parameter Description voip/signalling/sip/sdp_i Determines whether the phone adds the PTIME parameter to the SDP nclude_ptime message body. [0] Disable (default) [1] Enable Determines whether keep-alive is performed using SIP OPTIONS messages voip/signalling/sip/keepa sent to the Proxy. live_options/enabled...
  • Page 69 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/signalling/sip/digit_ Enables the administrator to predefine possible formats (or patterns) for the dialed number. A match to one of the defined patterns terminates the dialed number. The valid value can be up to 256 characters. There are two main formats for the digit map configuration.
  • Page 70 310HD IP Phone Parameter Description voip/signalling/sip This parameter works in conjunction with the parameter /number_rules voip/signalling/sip/digit_map and enables translation of specific patterns to specific SIP destination addresses. An ‘x’ represents any dialed digit. Each backslash at the right side of the ‘=’ represents one of the dialed digits. Rules are separated by the character ';'.
  • Page 71 Administrator's Manual 4. Configuration File Parameters Parameter Description Enables the redundant proxy mechanism. voip/signalling/sip/redun dant_proxy/enabled [0] Disable (default) - Phone doesn't use redundant proxy (default). [1] Enable - Phone registered to redundant proxy if the primary proxy does not respond to SIP signaling messages. voip/signalling/sip/redun The IP address or host name of the redundant proxy.
  • Page 72 310HD IP Phone Parameter Description voip/signalling/sip/redun Determines the proxy redundancy mode. dant_proxy/symmetric_ [0] (default) - Asymmetric mode. mode [1] - Symmetric mode. The Redundant Proxy feature allows the configuration of a backup SIP proxy server to increase QoS stability. Once this feature is enabled, the phone identifies cases where the primary proxy does not respond to SIP signaling messages.
  • Page 73 Administrator's Manual 4. Configuration File Parameters Parameter Description SIP Timers voip/signalling/sip/sip_t1 The time interval (in msec) between the first transmission of a SIP message and the first retransmission of the same message (according to RFC 3261). The valid range is 100 to 60000. The default value is 500. Note: The time interval between subsequent retransmissions of the same SIP message starts with SipT1Rtx and is multiplied by two until SipT2Rtx.

  • Page 74: Voice

    310HD IP Phone 4.2.5.7 Voice Table 4-11: Voice Configuration File Parameters Parameter Description voip/audio/jitter_buffer/m The initial and minimal delay of the adaptive jitter buffer mechanism, which in_delay compensates for network problems. The value should be set according to the expected average jitter in the network (in milliseconds).
  • Page 75 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/services/call_forwar Determines the condition upon which incoming calls are forwarded to another d/line/0/type destination: [Unconditional] Unconditional - incoming calls are forwarded independently of the status of the line. [Busy] Busy - incoming calls are forwarded only if the phone is busy. [No_Reply] No Reply (default) - incoming calls are forwarded only if the phone does not answer before a user-defined timeout.

  • Page 76: Regional Settings Parameters

    310HD IP Phone 4.2.6 Regional Settings Parameters Table 4-13: Regional Configuration File Parameters Parameter Description voip/regional_settings/se Defines the country in which your phone is located. The behavior and parameters of analog telephones lines vary between countries. The set of Call lected_country Progress Tones are all location-specific.
  • Page 77 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/regional_settings/ca Output level of the low frequency tone (in -dBm) in Call Progress generation. ll_progress_tones/%d/fre The valid range is 0 to 63, where 63 is mute. quency_b_level voip/regional_settings/ca tone_on_0 to tone_on_3. ll_progress_tones/%d/to If the signal is Cadence or Burst, then this value represents the on duration.

  • Page 78: Packet Recording (Debugging) Parameters

    310HD IP Phone 4.2.7 Packet Recording (Debugging) Parameters Table 4-14: Packet Recording (Debugging) Configuration File Parameters Parameter Description voip/packet_recording/e Activates the packet recording mechanism. nabled [0] Disable (default) [1] Enable voip/packet_recording/re The IP address (in dotted-decimal notation) of the remote computer to which mote_ip the recorded packets are sent.

  • Page 79: Creating A Corporate Directory File

    Administrator's Manual 4. Configuration File Parameters Creating a Corporate Directory File The Configuration file can include a link to a user-defined Corporate Directory file, using the provisioning/corporate_directory_uri parameter. This allows you to upload a corporate directory to the phone. The Corporate Directory file includes a list of contacts and their phone numbers. The file must be a simple text file that can be created using an Excel document and saved as a CSV file.

  • Page 80: Creating A Speed Dial File

    310HD IP Phone Creating a Speed Dial File The Configuration file can include a link to a user-defined Speed Dial file, using the provisioning/speed_dial_uri parameter. This allows you to upload speed dial settings to the phone The Speed Dial file must include a list of speed dial configurations. The file must be a simple text file that can be created using an Excel document and saved as a CSV file.

  • Page 81: Built-In Test Plan

    5. Built-in Test Plan Built-in Test Plan The 310HD IP Phone provides a built-in test for verifying its operational integrity. These tests can be performed before deployment and in cases of troubleshooting. These tests are all performed in one continuous sequence, where each test is followed by another consecutively, in the order...

  • Page 82: Keypad Test

    310HD IP Phone Keypad Test The Keypad test checks the responsiveness and correct functioning of the keys on the phone’s keypad. To test the keypad: Using the keypad, dial the number “0123456789” and then press the star (“*”) key; the phone’s LCD screen displays the following:...

  • Page 83: Handset Test

    Administrator's Manual 5. Built-in Test Plan Handset Test Upon successful completion of the LED test (in the previous section), perform the Handset test. This test verifies the correct functioning of the handset, which includes the following: Handset’s microphone (transmitter) for speaking Handset’s receiver (speaker) for listening To test the handset: Press the pound (#) key;...

  • Page 84: Headset Test

    310HD IP Phone Headset Test Upon successful completion of the Handset test (in the previous section), perform the Headset test. This test verifies the correct functioning of the headset (for hands-free operation), which includes the following: Headset’s microphone (transmitter) for speaking Headset’s headphone (receiver) for listening...

  • Page 85: Speaker Test

    Administrator's Manual 5. Built-in Test Plan Speaker Test Upon successful completion of the Headset test (in the previous section), perform the Speaker test. This test verifies the correct functioning of the speakers, which includes the following: Speaker microphone (transmitter) for speaking (recording) Speaker receiver for listening (playing) To test the speaker: After about five seconds after your recorded voice is played in the Headset test (in the...

  • Page 86: Mac Address And Serial Number Verification Test

    310HD IP Phone MAC Address and Serial Number Verification Test The MAC Address and Serial Number Verification test allows you to verify that the phone’s MAC address and serial number are correct. To verify the MAC address and serial number:...

  • Page 87: Specifications

    Administrator's Manual 6. Specifications Specifications Table 6-1: 310HD IP Phone Specifications Feature Details SIP: RFC 3261, RFC 2327 (SDP) VoIP Signaling Protocols Data Protocols IPv4, TCP, UDP, ICMP, ARP, DNS and DNS SRV for SIP Signaling SIP over TLS (SIPS) 802.1p/Q for Traffic Priority and QoS...
  • Page 88 310HD IP Phone Feature Details Hardware LCD screen: 2 * 16 characters Connectors interfaces: 2 x RJ-45 ports (10/100BaseT Ethernet) for WAN and LAN RJ-9 port (jack) for Headset RJ-9 port (jack) for Handset Mounting: Wall mounting Adjustable angle tilt for desktop mounting...
  • Page 89 Administrator's Manual 6. Specifications Reader’s Notes Version 1.4 July 2010...
  • Page 90 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 310HD IP Phone Administrator’s Manual 310HD IP Phone Version 1.4.0 www.audiocodes.com...

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