AudioCodes 310HD IP Phone Manuals

Manuals and User Guides for AudioCodes 310HD IP Phone. We have 4 AudioCodes 310HD IP Phone manuals available for free PDF download: Administrator's Manual, User Manual

AudioCodes 310HD Administrator's Manual (284 pages)

Brand: AudioCodes | Category: IP Phone | Size: 4.82 MB

Table of Contents
3
Customer Support
13
Regulatory Information
14
Related Documentation
14
1 Introduction

15
Configuration Tools

17
2 IP Phone User Interface

19
- Accessing the Administration Menu
  19
  - 310HD IP Phone
    19
  - 320HD IP Phone
    20
  - 420HD IP Phone
    21
- Changing Display Language
  22
3 Web Interface

25
4 Configuration File

27
- Introduction
  27
- File Syntax
  27
- Linking Multiple Files
  27
- Downloading Configuration File from IP Phone
  28
- Creating Configuration Files Using Voiprovision Utility
  29
  - Introduction
    29
  - Configuration File Format
    29
  - Global Configuration File
    29
  - Voiprovision Utility Overview
    29
  - CSV File
    30
  - Template File
    30
  - Generated Configuration Files
    30
  - Starting the Voiprovision Utility
    30
  - Table 4-1: Example of CSV File
    30
  - Usage
    31
5 Management

33
- Figure 5-1: TR-069 Web Fields
  33
- Table 5-1: TR-069 Management Parameters
  34
Automatic Provisioning

35
6 Introduction

37
7 Updating (Manually) Configuration File

39
- Figure 7-1: Configuration File Web Fields
  39
- Figure 7-2: Load New Configuration File Web Field
  39
8 Setting up Network for Auto Provisioning

41
9 Obtaining Firmware and Configuration

43
- Methods
  43
- October
  49
  - SIP SUBSCRIBE and NOTIFY Messages
    50
  - Protocols for Acquiring Files
    53
Quick Setup

55
10 Quick Setup

57
- Figure 10-1: Quick Setup Web Fields
  57
Networking

59
11 Introduction

61
12 Configuring Date and Time

63
- Figure 12-1: Date and Time Web Fields
  63
13 IP Network Settings

71
14 LAN and PC Port Settings

81
- Figure 14-1: Port Mode Web Fields
  81
- Table 14-1: Port Settings Parameters
  81
15 VLAN Settings

83
- Figure 15-1: VLAN Web Fields
  83
- Table 15-1: VLAN Parameters Description
  83
16 Enabling Telnet Access

85
- Figure 16-1: Telnet Web Field
  85
- Table 16-1: Telnet Parameters
  85
Voip Settings

87
17 SIP Settings

89
18 Dialing Settings

103
19 Media Settings

117
- Configuring Media Streaming
  117
- Table 19-1: Media Streaming Parameters
  117
- Configuring RTP Port Range and Payload Type
  118
- Figure 19-1: Media Streaming Web Fields
  118
- Table 19-2: RTP Port Range and Payload Type Parameters
  118
- Configuring RTP Qos
  119
- Figure 19-2: Qos Web Fields
  119
- Table 19-3: RTP Qos Parameters
  119
- Configuring Codecs
  120
- Figure 19-3: Codecs Web Fields
  120
- Table 19-4: Codec Parameters
  121
20 Voice Settings

123
21 Lines/Sip Accounts Settings

127
- Configuring Lines/Sip Accounts Using Phone Interface
  127
  - 310HD IP Phone
    127
  - 320HD IP Phone
    129
  - 420HD IP Phone
    130
- Configuring Lines Using Web and Configuration File
  132
- Figure 21-1: Voice Web Fields
  132
22 Supplementary Services

135
- Selecting the Application Server
  135
- Configuring Call Waiting
  136
- Figure 22-1: Call Waiting Web Fields
  136
- Table 22-1: Call Waiting Parameters
  136
- Configuring Call Forwarding
  137
- Figure 22-2: Call Forwarding Web Fields
  137
- Table 22-2: Call Forward Parameters
  137
- Configuring Three-Way Conferencing
  139
- Figure 22-3: Three-Way Conferencing Web Fields
  139
- Table 22-3: Three-Way Conferencing Parameters
  139
- Configuring Automatic Dialing
  140
- Figure 22-4: Automatic Dialing Web Fields
  140
- Table 22-4: Automatic Dialing Parameters
  140
- Configuring Automatic Answer
  141
  - Table 22-5: Automatic Answer Parameters
    
    141
    
    Figure 22-5: Dnd Web Fields
    
    142
    
    Figure 22-6: Call Pick up Web Fields
    
    143
    
    Table 22-7: Call Pickup Parameters
    143
    
    Configuring Message Waiting Indication
    144
    
    Figure 22-7: MWI Web Fields
    144
    
    Table 22-8: Message Waiting Indication Parameters
    144
    
    Configuring Busy Lamp Field
    146
    
    Figure 22-8: BLF Support Web Fields
    146
    
    Table 22-9: BLF Parameters
    146
    
    Configuring Advice of Charge
    148
    
    Figure 22-9: AOC Support Web Fields
    148
    
    Table 22-10: AOC Parameters
    148
    
    Enabling Electronic Hook Switch
    149
    
    Figure 22-10: EHS Web Fields
    149
    
    Table 22-11: EHS Parameters
    149
  - Table 22-6: Do Not Disturb (Services) Parameters
    142
  - Configuring Call Pickup
    143
- Configuring Do Not Disturb
  142
23 Volume Levels

151
Advanced Phone Settings

161
24 Locking and Unlocking the IP Phone

163
- Locking and Unlocking the 310HD IP Phone
  163
- Locking and Unlocking the 320HD IP Phone
  164
  - Single-Line Mode
    164
  - Multi-Line Mode
    165
- Locking and Unlocking the 420HD IP Phone
  166
  - Single-Line Mode
    166
  - Two-Line Mode
    167
- Using the Configuration File
  168
- Table 24-1: Phone Lock/Unlock Parameters
  168
25 Phone Directory

169
- Corporate Directory
  169
- Local Phone Directory
  174
- Figure 25-3: Add Contact Web Fields
  174
26 Speed Dial

175
Security Settings

179
27 Transport Layer Security and Certificate Management

181
- SIP over TLS Overview
  181
- Configuring TLS
  183
28 Using the Encryption Tool

189
- Encrypting Configuration Files
  189
- Encrypting Passwords in Configuration File
  189
29 Secure Real-Time Transport Protocol

191
- Figure 29-1: Enabling SRTP Web Fields
  191
- Table 29-1: SRTP Parameters
  191
30 Configuring 802.1X

193
- Configuring 802.1X Using Phone User Interface
  193
  - 310HD IP Phone
    193
    
    EAP-MD5 Mode
    194
    
    EAP-TLS Mode
    195
  - 320HD IP Phone
    196
    
    EAP-MD5 Mode
    196
    
    EAP-TLS Mode
    197
  - 420HD IP Phone
    198
    
    EAP-MD5 Mode
    198
    
    EAP-TLS Mode
    199
- Configuring 802.1X Using Web and Configuration File
  200
  - EAP MD5 Mode
    200
  - Figure 30-1: EAP MD5 Web Fields
    200
  - Table 30-1: EAP MD5 Parameters
    200
  - EAP TLS Mode
    201
  - Figure 30-2: EAP TLS Web Fields
    201
  - Table 30-2: EAP TLS Parameters
    201
31 HTTPS Management

203
- Web Interface
  203
- Secure Provisioning
  203
Maintenance

205
32 Changing User Login Credentials

207
- Figure 32-1: System Authorization Web Fields
  207
- Table 32-1: Username and Password Parameters
  207
33 Restarting Phones

209
- Restarting Phone Using Phone User Interface
  209
  - 310HD IP Phone
    209
  - 320HD IP Phone
    210
- Restarting Phone Using Web
  211
- Figure 33-1: Restart System Web Fields
  211
- Figure 33-2: Confirmation Box
  211
34 Restoring Phone Defaults

213
- Restoring Factory Defaults Using Phone Interface
  213
  - 310HD IP Phone
    213
  - 320HD IP Phone
    214
- Restoring Factory Defaults Using the Web
  215
- Figure 34-1: Restore Defaults Web Fields
  215
- Figure 34-2: Submit Confirmation Box
  215
Status and Monitoring

217
35 Viewing Network Status

219
- LAN Status
  219
- Figure 35-1: LAN Information Web Fields
  219
- Port Status
  220
- Figure 35-2: Port Mode Status Web Fields
  220
- Status
  221
- Figure 35-3: 802.1X Status Web Fields
  221
36 Viewing Voip Status

223
- Phone Status
  223
- Figure 36-1: Phone Status Web Fields
  223
- Line Status
  224
- Figure 36-2: Line Status Web Fields
  224
- Current Call Information
  225
- Figure 36-3: Current Call Information Web Fields
  225
37 Viewing Call History

227
- Figure 37-1: Call History Web Fields
  227
38 Viewing Phone Version Number

229
Diagnostics and Troubleshooting

233
39 Testing Phone Hardware

235
- 310HD IP Phone BIT
  235
  - Test Preparation
    235
  - Keypad Test
    236
  - Figure 39-1: Testing Keypad
    236
  - Figure 39-2: Testing Keypad - Characters Disappear
    236
  - LED Test
    237
  - Figure 39-3: Successful Completion of Keypad Test
    237
  - Handset Test
    238
  - Figure 39-4: off Hook Handset Test
    238
  - Figure 39-5: Recording Test
    238
  - Figure 39-6: Playing Test
    238
  - Headset Test
    239
  - Figure 39-7: Headset Test
    239
  - Figure 39-8: Headset Recording Test
    239
  - Figure 39-9: Headset Playing Test
    239
  - Speaker Test
    240
  - Figure 39-10: Speaker Test
    240
  - Figure 39-11: Speaker Recording Test
    240
  - Figure 39-12: Speaker Playing Test
    240
  - MAC Address and Serial Number Verification Test
    241
  - Figure 39-13: MAC Address and Serial Number
    241
- Testing 320HD IP Phone BIT
  242
  - Test Preparation
    242
  - Keypad and Off-Hook/On-Hook Test
    243
  - Figure 39-14: Keypad Test
    243
  - Figure 39-15: Keypad Test - Off-Hook
    243
  - Figure 39-16: Keypad Test - Keys
    244
  - Green-Color Leds Test
    245
  - Figure 39-17: Green Leds on
    245
  - Red-Color Leds Test
    246
  - Figure 39-18: Red Leds Test
    246
  - Handset Test
    247
  - Figure 39-19: Handset Test
    247
  - Figure 39-20: Handset Test - Recording
    247
  - Figure 39-21: Handset Test- Playing
    248
  - Headset Test
    249
  - Figure 39-22: Headset Test
    249
  - Figure 39-23: Headset Test - Recording
    249
  - Figure 39-24: Headset Test - Playing
    250
  - Speaker Test
    251
  - Figure 39-25: Speaker/MIC Test
    251
  - Figure 39-26: Speaker/MIC Test- Recording
    251
  - Figure 39-27: Speaker/MIC Test - Playing
    252
  - MAC Address and Serial Number Verification Test
    253
- Testing 420HD IP Phone BIT
  253
- Figure 39-28: MAC Address and Serial Number Verification Test
  253
40 Recovering Firmware

255
41 System Logging (Syslog)

257
- Figure 41-1: System Logging Web Fields
  257
- Table 41-1: Syslog Parameters
  257
42 Phone User Interface Error Messages

259
- Table 42-1: Phone User Interface Error Messages
  259
43 Media Debug Information

261
- Figure 43-1: Recording Web Fields
  261
- Table 43-1: Packet Recording Parameters
  261
44 Port Mirroring

263
- Figure 44-1: Port Mirroring
  263
- Table 44-1: Port Mirroring Parameters
  263
Appendices

265
Table A-1: Busy Lamp Field Parameter

267
- Figure A-1: BLF Configuration for Broadworks Web Fields
  268
- Figure A-2: BLF Configuration for Application Server Type - Asterisk
  270
A Server-Specific Configuration

267
B Typical Setup Scenario Example

271
Table C-1: Supported IETF Rfc's

273
CSIP Support (RFC, Headers)

273
Table C-2: Supported SIP Methods

275
- Table C-3: Supported SIP Headers
  276
DIP Phone Specifications

279
- Table D-1: 310HD, 320HD and 420HD IP Phone Specifications
  279
- Version 2.0.0
  284

AudioCodes 310HD Administrator's Manual (102 pages)

Brand: AudioCodes | Category: IP Phone | Size: 1.74 MB

AudioCodes 310HD Administrator's Manual (90 pages)

300HD Series of High Definition IP Phones

Brand: AudioCodes | Category: IP Phone | Size: 1.07 MB

AudioCodes 310HD User Manual (50 pages)

300HD Series of High Definition IP Phones

Brand: AudioCodes | Category: IP Phone | Size: 1.03 MB

Table of Contents
3
July
7
1 Introduction

9
2 Hardware Setup

11
- Unpacking the Package Contents
  11
- Physical Description
  12
  - Front View
    12
  - Figure 2-1: Front View of IP Phone
    12
  - Rear View
    14
  - Figure 2-2: Rear View of IP Phone
    14
- Cabling the Phone
  15
- Figure 2-3: Cabling the IP Phone
  15
- Mounting the Phone
  16
3 Getting Started with the Phone's User Interface

19
4 Customizing Your Phone

23
- Managing Your Personal Phone Directory
  23
  - Accessing the Directory Menu
    23
  - Adding Contacts
    24
  - Editing Contacts
    24
  - Deleting Contacts
    25
  - Viewing Contacts
    26
  - Searching Contacts
    26
- Configuring Speed Dialing
  27
  - Assigning Speed Dials
    27
  - Editing Speed Dials
    28
  - Deleting Speed Dials
    29
- Selecting a Ring Tone
  30
- Enabling Call Waiting
  31
- Defining Call Forwarding
  32
- Activating Do Not Disturb
  34
- Defining Date and Time
  34
5 Basic Phone Operations

37
- Using the Phone's Audio Devices
  37
- Making Calls
  37
  - Dialing with the Keypad
    38
  - Redialing Numbers
    38
  - Dialing Logged (History) Calls
    39
- Answering Calls
  40
- Ending Established Calls
  40
- Viewing Call History
  41
6 Advanced Phone Operations

43
- Calling Phone Directory Contacts
  43
- Placing Calls with Speed Dialing
  44
- Placing a Call on Hold
  44
- Making Simultaneous Calls
  45
- Hosting Three-Way Conference Calls
  46
- Transferring Calls
  46
- Muting Calls
  48
- Retrieving Voice Mail Messages
  49

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AudioCodes 310HD IP Phone Manuals

AudioCodes 310HD Administrator's Manual (284 pages)

Table of Contents

1 Introduction

Configuration Tools

2 IP Phone User Interface

3 Web Interface

4 Configuration File

5 Management

Automatic Provisioning

6 Introduction

7 Updating (Manually) Configuration File

8 Setting up Network for Auto Provisioning

9 Obtaining Firmware and Configuration

Quick Setup

10 Quick Setup

Networking

11 Introduction

12 Configuring Date and Time

13 IP Network Settings

14 LAN and PC Port Settings

15 VLAN Settings

16 Enabling Telnet Access

Voip Settings

17 SIP Settings

Figure 17-4: SIP Timers

Figure 17-5: Quality of Service Page

18 Dialing Settings

19 Media Settings

20 Voice Settings

21 Lines/Sip Accounts Settings

22 Supplementary Services

Table 22-5: Automatic Answer Parameters

Figure 22-5: Dnd Web Fields

Figure 22-6: Call Pick up Web Fields

23 Volume Levels

Advanced Phone Settings

24 Locking and Unlocking the IP Phone

25 Phone Directory

26 Speed Dial

Security Settings

27 Transport Layer Security and Certificate Management

28 Using the Encryption Tool

29 Secure Real-Time Transport Protocol

30 Configuring 802.1X

31 HTTPS Management

Maintenance

32 Changing User Login Credentials

33 Restarting Phones

34 Restoring Phone Defaults

Status and Monitoring

35 Viewing Network Status

36 Viewing Voip Status

37 Viewing Call History

38 Viewing Phone Version Number

Diagnostics and Troubleshooting

39 Testing Phone Hardware

40 Recovering Firmware

41 System Logging (Syslog)

42 Phone User Interface Error Messages

43 Media Debug Information

44 Port Mirroring

Appendices

Table A-1: Busy Lamp Field Parameter

A Server-Specific Configuration

B Typical Setup Scenario Example

Table C-1: Supported IETF Rfc's

CSIP Support (RFC, Headers)

Table C-2: Supported SIP Methods

DIP Phone Specifications

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2 LCD-Based Management

3 Web-Based Management

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5 Built-In Test Plan

6 Specifications

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Table of Contents