AudioCodes 310HD Administrator's Manual
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AudioCodes 310HD Administrator's Manual

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AudioCodes
300HD Series of High Definition IP Phones
HD VoIP
310HD IP Phone
Administrator's Manual
310HD IP Phone
Version 1.4.1

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Summary of Contents for AudioCodes 310HD

  • Page 1 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 310HD IP Phone Administrator’s Manual 310HD IP Phone Version 1.4.1...

  • Page 3: Table Of Contents

    Administrator's Manual Contents Table of Contents Introduction ......................... 9     LCD-Based Management ..................11     2.1  Accessing the Administration Submenus ................ 11  2.2  Defining LAN Network ..................... 12  2.3  Defining SIP Accounts ..................... 13  2.4  Viewing Network Status ....................14 ...
  • Page 4 310HD IP Phone 4.1  Overview .......................... 53  4.1.1 File Syntax ......................... 53     4.1.2 Linking Additional Files using "Include" ................53     4.2  Configuration File Parameters ..................55  4.2.1 System Parameters ......................55     4.2.1.1 General Parameters ................... 55  ...
  • Page 5 Administrator's Manual Contents List of Figures Figure 3-1: Web Login Window ........................17   Figure 3-2: Web Interface Areas ........................18   Figure 3-3: Quick Setup Page .......................... 19   Figure 3-4: Language Page ..........................20   Figure 3-5: Directory Page ..........................21  ...
  • Page 6 Table 4-31: Regional Settings Configuration File Parameters ................. 89   Table 4-32: Packet recording Configuration File Parameters ................91   Table 4-33: LCD Display Configuration File Parameters ................. 91   Table 6-1: 310HD IP Phone Specifications ...................... 99   Administrator's Manual Document #: LTRT-09906...

  • Page 7: Customer Support

    This document is subject to change without notice. Date Published: February-08-2011 Trademarks AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect, VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited.

  • Page 8: Related Documentation

    310HD IP Phone Related Documentation Document Name 300HD IP Phone Release Notes 310HD IP Phone Quick Guide 310HD IP Phone User’s Manual Regulatory Information Compliancy Regulatory Information viewed http://www.audiocodes.com/library. Administrator's Manual Document #: LTRT-09906...

  • Page 9: Introduction

    Voice-over-IP (VoIP) calls. The 310HD IP Phone is a fully-featured telephone that provides voice communication over an IP network, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 10 310HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-09906...

  • Page 11: Lcd-Based Management

    Administrator's Manual 2. LCD-Based Management LCD-Based Management The IP phone provides a liquid crystal display (LCD) based screen, offering an intuitive, menu- driven interface for configuring the phone. This chapter provides step-by-step procedures for configuring the following administration settings using the phone’s LCD interface: Network settings (refer to Section on page 12) SIP accounts (refer to Section...

  • Page 12: Defining Lan Network

    310HD IP Phone Defining LAN Network The phone’s LAN connection interface can be manually defined (static IP address) or automatically configured using a DHCP server from where the LAN IP address is obtained. To configure the phone’s LAN connection type: Access the Network Settings screen (MENU key >...

  • Page 13: Defining Sip Accounts

    Administrator's Manual 2. LCD-Based Management Press the left Navigation key until you are prompted to save settings, as shown below: Select the Yes option (using the Navigation keys), and then press the ENTER key; the network settings are saved. Defining SIP Accounts The SIP Accounts submenu allows you to configure parameters related to the phone’s SIP account.

  • Page 14: Viewing Network Status

    310HD IP Phone Press the ENTER key again; you are prompted to enter the IP address of the proxy server: Enter the IP address, and then press the ENTER key; you are returned to the SIP Accounts options. Define the remaining SIP proxy parameters, by selecting (using the...

  • Page 15: Viewing Phone Model And Firmware Version

    Administrator's Manual 2. LCD-Based Management Viewing Phone Model and Firmware Version You can view the phone’s model number and software (firmware) version. To view the phone’s model and firmware version: From the idle screen, press the MENU key, select the Status menu, and then the Firmware Version submenu.

  • Page 16: Restarting Phone

    310HD IP Phone Note: You can also restore the phone to default settings by using a hard-coded sequence of keys on the phone's keypad. To do this: Unplug the power cable from the phone. Press the Navigation keys and the ENTER key all together.

  • Page 17: Web-Based Management

    Administrator's Manual 3. Web-based Management Web-based Management This chapter describes the phone’s embedded Web server interface for configuring the phone. Note: Where Web parameters can also be configured using the Configuration file, a table is provided listing the corresponding Configuration file parameter. In such cases, the description of the parameter (Web and Configuration file parameters) appears only in the Chapter on Configuration file parameters (see Chapter 4).

  • Page 18: Getting Started With The Web

    The areas of the Web interface are shown below: Figure 3-2: Web Interface Areas The Web interface is composed of the following main areas: Toolbar: displays AudioCodes logo and provides the following buttons: • Home: opens the Home page •...

  • Page 19: Quick Setup

    Administrator's Manual 3. Web-based Management Quick Setup The Web interface allows you to quickly configure the main parameters required for basic phone functioning. This is provided by the ‘Quick Setup’ page, as described below. To quickly setup your phone: Access the ‘Quick Setup’ page (Configuration tab > Quick Setup menu > Quick Setup). Figure 3-3: Quick Setup Page For a description of the parameters on this page, refer to the following: •...

  • Page 20: Personal Settings

    310HD IP Phone Personal Settings The Personal Settings menu allows you to configure the following user interface settings for the phone: LCD display language (refer to Section 3.4.1 on page 20) Phone directory (refer to Section 3.4.2 on page 21) Speed dialing (refer to Section 3.4.3...

  • Page 21: Adding Contacts To The Phone Directory

    Administrator's Manual 3. Web-based Management 3.4.2 Adding Contacts to the Phone Directory You can add, edit, or delete directory contacts. A contact’s address can be a telephone number, IP address, or domain name. To add a contact to the phone’s directory: Access the ‘Directory’...

  • Page 22: Defining Speed Dials

    310HD IP Phone 3.4.3 Defining Speed Dials You can add up to 10 speed dials to your phone. Note: The phone’s speed dials can also be defined in a simple text-based editor, placed on a server (e.g., HTTP or FTP/TFTP), and then uploaded to the phone using a configuration file.

  • Page 23: Regional Call Progress Tones And Ring Tones

    Administrator's Manual 3. Web-based Management 3.4.4 Regional Call Progress Tones and Ring Tones You can suite your phone’s call progress tones to the location in which the phone is located. In addition, instead of using the default ring tone, you can upload a different ring tone file and use that ring tone for indicating incoming calls.

  • Page 24: Uploading Ring Tones

    310HD IP Phone 3.4.4.2 Uploading Ring Tones Follow the procedure below for uploading new ring tones. Notes: • The ring tone file must be in WAV file format (A/Mu-Law, 8-kHz audio sample rate and 8-bit audio sample size or PMC 16-kHz audio sample rate and 16-bit audio sample size, Intel PCM encoding).

  • Page 25: Configuring Lan Interface

    Administrator's Manual 3. Web-based Management Configuring LAN Interface The phone’s LAN configuration includes defining the method for obtaining an IP address, port mirroring activation and VLAN settings. The phone’s IP address can be static whereby the IP address is manually entered, or automatic whereby the IP address is acquired from a DHCP server.

  • Page 26: Voip Settings

    310HD IP Phone Web Parameter Configuration File Parameter Description Primary DNS network/lan/fixed_ip/primary_dns Secondary DNS network/lan/fixed_ip/secondary_dns Port Mirroring Activate network/pc_port_mirroring/enabled Refer to Section 4.2.2 VLAN Settings Refer to Section 4.2.2 VLAN Discovery Mode network/lan/vlan/mode Period network/lan/vlan/period VLAN ID network/lan/vlan/id VLAN Priority...

  • Page 27: Configuring Signaling Protocol

    Administrator's Manual 3. Web-based Management 3.6.1 Configuring Signaling Protocol The ‘Signaling Protocol’ page allows you to define various SIP signaling parameters. To define the phone’s SIP settings: Access the ‘Signaling Protocol’ page (Configuration tab > Voice Over IP menu > Signaling Protocols).
  • Page 28 310HD IP Phone Web Parameter Configuration File Parameter Description SIP Local Port voip/signalling/sip/port Gateway Name voip/signalling/sip/proxy_gateway PRACK Mode voip/signalling/sip/prack/enabled Enable RPORT voip/signalling/sip/rport/enabled Include PTIME in SDP voip/signalling/sip/sdp_include_ptime Enable Keep Alive using voip/signalling/sip/keepalive_options/e OPTIONS nabled Keep Alive Period voip/signalling/sip/keepalive_options/ti meout Note: This parameter is applicable only if the parameter Enable Keep Alive using OPTIONS is enabled.
  • Page 29 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Use Redundant Proxy voip/signalling/sip/redundant_proxy/en abled Redundant Proxy Address voip/signalling/sip/redundant_proxy/ad dress Redundant Proxy Port voip/signalling/sip/redundant_proxy/po Redundant Proxy Keep Alive voip/signalling/sip/redundant_proxy/ke Period epalive_period Switch back to Primary SIP voip/signalling/sip/redundant_proxy/sy proxy when available mmetric_mode SIP Timers Retransmission Timer T1...

  • Page 30: Configuring Dialing

    310HD IP Phone 3.6.2 Configuring Dialing The dialing parameters can be configured in the ‘Dialing’ page, as described below. To define the dialing parameters: Access the ‘Dialing’ page (Configuration tab > Voice Over IP menu > Dialing). Figure 3-11: Dialing Page Configure dialing options according to the parameters in the table below, and then click Submit.
  • Page 31 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Secondary Dial Tone Key voip/dialing/secondary_dial_tone/key_s equence DTMF Transport Mode voip/media/out_of_band_dtmf Digit Map voip/signalling/sip/digit_map Dial Plan voip/signalling/sip /number_rules Automatic Dialing Activate voip/dialing/auto_dialing/enabled Refer to Section 4.2.6.7 Timeout voip/dialing/auto_dialing/timeout Destination Phone Number voip/dialing/auto_dialing/destination Version 1.4.1 February 2011...

  • Page 32: Configuring Media Streaming

    310HD IP Phone 3.6.3 Configuring Media Streaming The media streaming parameters are configured in the ‘Media Streaming’ page, as described below. To define the media streaming parameters: Access the ‘Media Streaming’ page (Configuration tab > Voice Over IP menu > Media Streaming).
  • Page 33 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description SRTP Parameters Enable SRTP Encryption and voip/media/srtp/enabled Refer to Section 4.2.6.4 Authentication Method voip/media/srtp/method ARIA voip/media/srtp/aria_support_enabled Version 1.4.1 February 2011...

  • Page 34: Configuring Voice

    310HD IP Phone 3.6.4 Configuring Voice The voice parameters are configured in the ‘Voice’ page, as described below. To define the voice parameters: Access the ‘Voice’ page (Configuration tab > Voice Over IP menu > Voice). Figure 3-13: Voice Page Configure voice options according to the parameters in the table below, and then click Submit.

  • Page 35: Configuring Line

    Administrator's Manual 3. Web-based Management 3.6.5 Configuring Line Before you can make a call on your phone, you must configure a phone line. To define the lines: Access the ‘Line Settings’ page (Configuration tab > Voice Over IP menu > Line Settings).

  • Page 36: Configuring Services

    310HD IP Phone 3.6.6 Configuring Services You can configure various supplementary services supported by your phone such as call waiting, call forwarding, three-way conferencing, and message waiting indication (MWI). To define services: Access the ‘Services’ page (Configuration tab > Voice Over IP menu > Services).

  • Page 37: Table 3-10: Supplementary Services Parameters Description

    Administrator's Manual 3. Web-based Management Table 3-10: Supplementary Services Parameters Description Web Parameter Configuration File Parameter Description Application Server Type voip/services/application_server_type Refer to Section 4.2.6.9 Call Waiting Activate voip/services/call_waiting/enabled Refer to Section 4.2.6.9 Call Waiting SIP Reply voip/services/call_waiting/sip_reply Call Forward Refer to Section 4.2.6.9 Enable...

  • Page 38: Configuring Volume

    310HD IP Phone 3.6.7 Configuring Volume You can configure various volume parameters such as speaker, tones, ringer, analog/digital input and output gain. To define volume settings: Access the ‘Services’ page (Configuration tab > Voice Over IP menu > Volume Settings).
  • Page 39 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Hands Free Analog Input voip/audio/gain/handsfree_analog_inp ut_gain Handset Gain Parameters Handset Digital Output voip/audio/gain/handset_digital_outpu Refer to Section 4.2.6.2 t_gain Handset Digital Input voip/audio/gain/handset_digital_input _gain Handset Analog Output voip/audio/gain/handset_analog_outp ut_gain Handset Analog Input voip/audio/gain/handset_analog_input _gain Handset Analog Sidetone...

  • Page 40: Configuring Date And Time

    310HD IP Phone Configuring Date and Time Generally, a phone retrieves the date and time from a Network Time Protocol (NTP) server when it connects to the Internet. Alternatively, the date and time can be configured manually. NTP is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.

  • Page 41: Firmware And Configuration Management

    • In the DHCP Discover message, the phone publishes its model name in Option fields 60 and 77 (e.g. 310HD). If the administrator wants to provide different provisioning information to different phone models, the administrator can set up a policy in the DHCP server according to the phone model name.

  • Page 42: Figure 3-18: Automatic Update Page

    310HD IP Phone To define automatic update: Access the ‘Automatic Update page (Management tab > Automatic Update menu > Automatic Update). Figure 3-18: Automatic Update Page Configure automatic update of firmware and configuration files according to the parameters in the table below, and then click Submit.

  • Page 43: Updating (Manually) Configuration File

    Administrator's Manual 3. Web-based Management 3.8.2 Updating (Manually) Configuration File The phone enables you to view, save, and load its configuration file to backup and restore the current configuration. To manually update the configuration file: Access the ‘Configuration File’ page (Management tab > Manual Update menu > Configuration File).

  • Page 44: Recovering Firmware

    310HD IP Phone 3.8.3 Recovering Firmware If the phone is powered off for some reason during the firmware upgrade process, the phone becomes unusable. To recover the phone firmware: Ensure that your DHCP server supports Options 66 (TFTP server address) and 67 (firmware file), and that these are configurable.

  • Page 45: Changing Login Username And Password

    Administrator's Manual 3. Web-based Management Changing Login Username and Password You can change the phone’s login user name and password. This is the login required for accessing the Web interface and the Administration menu of the phone’s LCD screen. The default user name and password is "admin"...

  • Page 46: Restoring Phone Defaults

    310HD IP Phone 3.10 Restoring Phone Defaults You can restore all your phone’s settings to factory default settings, as described in the procedure below. To restore the phone to factory defaults: Access the ‘Restore Defaults’ page (Management tab > Administration menu > Restore Defaults).

  • Page 47: Configuring Tr-069 Remote Management

    Administrator's Manual 3. Web-based Management 3.12 Configuring TR-069 Remote Management To connect to the remote management server the TR-069 client on the phone should be configured as following: To configure the TR-69 parameters: Access the ‘TR-069’ page (Management tab > Remote Management menu > TR-069). Figure 3-26: TR-069 Page Configure TR-069 according to the parameters in the table below.

  • Page 48: Enabling Telnet Access

    310HD IP Phone 3.13 Enabling Telnet Access You can configure the phone through a telnet connection. The procedure below describes how to enable telnet access to the phone. To enable telnet: Access the ‘Telnet’ page (Management tab > Remote Management menu > Telnet).

  • Page 49: Viewing Status Information

    Administrator's Manual 3. Web-based Management 3.14 Viewing Status Information The Web interface allows you to view a variety of status information about your phone. Note: Currently, the ‘VoIP Status’ page (Status & Diagnostics tab > System Status menu > VoIP Status) does not exist. 3.14.1 Viewing LAN Information You can view various LAN details such as IP address and default gateway.

  • Page 50: Viewing Call History

    310HD IP Phone 3.14.2 Viewing Call History You can view a list of received calls, missed calls, and dialed numbers. The call duration of the received and dialed calls is also displayed. To view call history log: Access the ‘Call History’ page (Status & Diagnostics tab > History menu > Call History).

  • Page 51: Diagnostics

    Administrator's Manual 3. Web-based Management 3.15 Diagnostics 3.15.1 Configuring System Logging System logging allows you to debug the different software components of the phone. To define the logging parameters: Access the ‘System logging’ page (Status & Diagnostics tab > Diagnostics menu > Logging).

  • Page 52: Configuring Packet Recording

    310HD IP Phone 3.15.2 Configuring Packet Recording Recording parameters allows you to debug the voice activity of the phone. To define the recording parameters: Access the ‘Recording’ page (Status & Diagnostics tab > Diagnostics menu > Recording). Figure 3-32: Recording Page Configure packet recording according to the parameters in the table below, and then click Submit.

  • Page 53: Configuration File Parameters

    Ensure that the Configuration file adheres to the following guidelines: No spaces on either side of the equals (=) sign. Each parameter must be on a new line. Below is an example of part of a Configuration file: system/type=310HD voip/line/0/enabled=1 voip/line/0/id=1234 voip/line/0/description=310HD...
  • Page 54 310HD IP Phone In addition, the Configuration file can provide URL paths (FTP, TFTP, HTTP, or HTTPS) to where the additional files are located, as shown in the example below (shown in bolded font): system/type=310HD include http://10.10.10.10/310HD_<MAC>_voip.cfg include https://remote-pc/vlan_conf.cfg include tftp://10.10.10.10/310HD_<MAC>_network.cfg include ftp://remote-pc/provisining_conf.cfg...

  • Page 55: Configuration File Parameters

    Table 4-1: General System Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter system/ followed by the parameter name, equal sign and then the value (e.g. system/type=310HD). The phone model. system/type The default value is 310HD.

  • Page 56: System Logging (Syslog) Parameters

    310HD IP Phone 4.2.1.3 System Logging (Syslog) Parameters Table 4-3: Syslog Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter system/ followed by the parameter name, equal sign and then the value (e.g. system/syslog/mode=UDP). system/watchdog/enable Enables the system watch dog.

  • Page 57: Daylight Saving Time Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.1.4 Daylight Saving Time Parameters Table 4-4: Daylight Saving Time Configuration File Parameters Parameter Description The GMT offset. system/ntp/gmt_offset The format of this value is + or - xx:yy (e.g., :+02:00). The default offset is 00:00.

  • Page 58: Network Time Protocol (Ntp) Server

    310HD IP Phone Parameter Description system/ntp/daylight_savi The month in a year. ng/end_date/month The valid range is 1 to 12. system/ntp/daylight_savi The day in a month. ng/end_date/day The valid range is 1 to 31. system/ntp/daylight_savi The hour in the day ng/end_date/hour The valid range is 0 to 23.

  • Page 59: Lan Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.2 LAN Parameters Table 4-6: Network Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter network/ followed by the parameter name, equal sign and then the value (e.g. network/lan_type=DHCP). network/lan_type Defines the IP addressing method: [DHCP] Automatic IP DHCP (default) - Phone’s IP address is acquired...
  • Page 60 310HD IP Phone Parameter Description network/lan/fixed_ip/net The subnet mask address. mask network/lan/fixed_ip/gat The IP address of the default gateway. eway network/lan/fixed_ip/do The domain name. main_name Domain Name Server (DNS) network/lan/fixed_ip/pri The primary DNS server address. mary_dns network/lan/fixed_ip/sec The secondary DNS server address. The phone connects to this server if the ondary_dns primary DNS server is unavailable.
  • Page 61 Administrator's Manual 4. Configuration File Parameters Parameter Description DHCP-Related Parameters network/lan/dhcp/ntp/ser Enables prioritization of the NTP server’s information received from the DHCP server (Option fields 42 or 4), over the static configuration ver_list/enabled (system/ntp/primary_server_address and system/ntp/secondary_server_address). [0] Disable [1] Enable (default) network/lan/dhcp/ntp/gm Enables prioritization of the NTP GMT offset information received from the t_offset/enabled...

  • Page 62: Provisioning Parameters

    <protocol>://<server IP address or host name>/<firmware file name> Where <protocol> can be one of the following protocols: "ftp", "tftp", "http" or "https". For example: tftp://192.168.2.1 – retrieved firmware file is 310HD.img ftp://192.168.2.1/Different_Firmware_Name.img - retrieved firmware file is Different_Firmware_Name.img Note: This parameter is applicable only when method is configured to "Static".
  • Page 63 <protocol>://<server IP address or host name>/<configuration file name> Where <protocol> can be one of the following: "ftp", "tftp", "http" or "https". For example: ftp://192.168.2.1 – retrieved firmware file is 310HD.img and the configuration file name is <MAC address>.cfg. For example, 001122334455.cfg tftp://192.168.2.1/different_firmware_name.img - retrieved firmware file...
  • Page 64 Option 66 must be a valid IP address or host name of a TFTP server only. Option 67 must be the firmware name. If Option 67 is absent, the phone requests for the 310HD.img image file. For example: Option 66: 192.168.2.1 or myTFTPServer Option 67: 310HD_1.2.2_build_5.img...
  • Page 65 Administrator's Manual 4. Configuration File Parameters Parameter Description provisioning/corporate_ The URI for retrieving the corporate directory. The corporate directory must be directory_uri included in a separate file that can be downloaded to the phone during provisioning. For example: provisioning/corporate_directory_uri=corporate_dir.txt Notes: The corporate directory file is downloaded after boot up and periodically.

  • Page 66: Management Parameters

    310HD IP Phone 4.2.4 TR-069 Management Parameters Table 4-8: TR-069 Management Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter management/ followed by the parameter name, equal sign and then the value (e.g. management/tr069/enabled=0). management/tr069/enabl Enables TR-069.

  • Page 67: Telnet Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.5 Telnet Parameters Table 4-9: Telnet Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter management/ followed by the parameter name, equal sign and then the value (e.g. management/telnet/enabled=0). management/telnet/enab Enables telnet access to the phone.

  • Page 68: Voip Parameters

    310HD IP Phone 4.2.6 VoIP Parameters 4.2.6.1 Line Parameters Table 4-10: Line Configuration File Parameters Parameter Description Note: The value %d refers to the line number. voip/line/%d/enabled Enables the line. [0] Disable [1] Enable The default for Line-0 is 1 (enabled); for the other lines it is 0 (disabled).

  • Page 69: Gain Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.6.2 Gain Parameters 4.2.6.2.1 General Parameters Table 4-11: General Gain Configuration File Parameters Parameter Description Hands-free Gain Parameters Note: Values are in decibels (dB) and represented as follows: Negative values: use the word "minus" (e.g. =minus9db). Positive values: use the word "plus"...

  • Page 70: Handset Gain Parameters

    310HD IP Phone Parameter Description voip/audio/gain/handsfree_ Analog output gain (in dB). analog_output_gain Valid values: [0db], [minus1_5db], [minus3db], [minus4_5db], [minus6db], [minus7_5db], [minus9db], [minus10_5db], [minus12db], [minus13_5db], [minus15db], [minus16_5db], [minus18db], [minus19_5db], [minus21db], [minus22_5db], [minus24db], [minus25_5db], [minus27db], [minus28_5db], [minus30db], [minus31_5db], [minus33db], [minus34_5db], [minus36db], [minus37_5db], [minus39db], [minus39db], [minus42db], [minus48db], [minus54db], [MUTE] The default is 0db.

  • Page 71: Headset Gain Parameters

    Administrator's Manual 4. Configuration File Parameters Parameter Description voip/audio/gain/handset_a Analog input gain (in dB). nalog_input_gain Valid values: [0db], [plus1_5db], [plus3db], [plus4_5db], [plus6db], [plus7_5db], [plus9db], [plus10_5db], [plus12db], [plus13_5db], [plus15db], [plus16_5db], [plus18db], [plus19_5db], [plus21db], [plus22_5db], [plus24db], [plus25_5db], [plus27db], [plus28_5db], [plus30db], [plus31_5db], [plus33db], [plus34_5db], [plus36db], [plus37_5db], [plus39db], [plus40_5db], [plus42db], [plus48db], [plus54db], [MUTE] The default is plus19_5db.

  • Page 72: Automatic Gain Control (Agc) Parameters

    310HD IP Phone Parameter Description voip/audio/gain/headset_a Analog input gain (in dB). nalog_input_gain Valid values: [0db], [plus1_5db], [plus3db], [plus4_5db], [plus6db], [plus7_5db], [plus9db], [plus10_5db], [plus12db], [plus13_5db], [plus15db], [plus16_5db], [plus18db], [plus19_5db], [plus21db], [plus22_5db], [plus24db], [plus25_5db], [plus27db], [plus28_5db], [plus30db], [plus31_5db], [plus33db], [plus34_5db], [plus36db], [plus37_5db], [plus39db], [plus40_5db], [plus42db], [plus48db], [plus54db], [MUTE] The default is plus33db.

  • Page 73: Codec Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.6.3 Codec Parameters Table 4-16: Codec Configuration File Parameters Parameter Description Determines the codecs that you want to implement and their priority. Up to voip/codec/codec_info/%d/ enabled five codecs can be configured, where the first codec (i.e., voip/codec/0/…) has the highest priority.

  • Page 74: Srtp Parameters

    310HD IP Phone 4.2.6.4 SRTP Parameters Table 4-17: SRTP Configuration File Parameters Parameter Description voip/media/srtp/enabled Enables secured RTP (SRTP). [0] Disable (default) [1] Enable voip/media/srtp/method The SRTP encryption method. [AES_CM_128_HMAC_SHA1_32] (default) [AES_CM_128_HMAC_SHA1_80] [AES_CM_128_ALL_METHODS] voip/media/srtp/aria_supp Adds the ARIA encryption method to the list of supported encryption the ort_enabled phone publishes.

  • Page 75: Sip Signaling Parameters

    Administrator's Manual 4. Configuration File Parameters Parameter Description Quality of Service (QoS) voip/media/media_tos QoS in hexadecimal format. This is a part of the IP header that defines the type of routing service to tag outgoing voice packets originated from the phone.
  • Page 76 310HD IP Phone Parameter Description voip/signalling/sip/keepa Defines the Proxy keep-alive time interval (in seconds) between Keep-Alive live_options/timeout messages. The valid range is 0 to 86400. The default value is 300. voip/signalling/sip/conn Determines whether the media is connected upon receipt of SIP 180, 183, or ect_media_on_180 200 messages.
  • Page 77 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/signalling/sip/digit_ Enables the administrator to predefine possible formats (or patterns) for the dialed number. A match to one of the defined patterns terminates the dialed number. The valid value can be up to 256 characters. There are two main formats for the digit map configuration.

  • Page 78: Sip Proxy And Registrar Parameters

    310HD IP Phone Parameter Description voip/signalling/sip/numb This parameter works in conjunction with the parameter er_rules voip/signalling/sip/digit_map and enables translation of specific patterns to specific SIP destination addresses. An ‘x’ represents any dialed digit. Each backslash at the right side of the ‘=’ represents one of the dialed digits. Rules are separated by the character ';'.
  • Page 79 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/signalling/sip/regist Defines the registration keep-alive time interval (in seconds) between Keep- rar_ka/timeout Alive messages. The valid range is 40 to 65536. The default value is 60. voip/signalling/sip/proxy The SIP proxy server registration timeout (in seconds). _timeout The valid range is 0 to 86400.
  • Page 80 310HD IP Phone Parameter Description voip/signalling/sip/redun Defines the interval in seconds for sending keep-alive messages to the proxy. dant_proxy/keepalive_pe The valid range is 0 to 300. The default value is 60. riod Note: This parameter is applicable only if the parameter use_redundant_proxy is set to 1.

  • Page 81: Sip Timers Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.6.6.3 SIP Timers Parameters Table 4-21: SIP Timers Configuration File Parameters Parameter Description The time interval (in msec) between the first transmission of a SIP message voip/signalling/sip/sip_t1 and the first retransmission of the same message (according to RFC 3261). The valid range is 100 to 60000.

  • Page 82: Sip Qos Parameters

    310HD IP Phone 4.2.6.6.4 SIP QoS Parameters Table 4-22: SIP QoS Configuration File Parameters Parameter Description voip/signalling/sip/tos QoS in hexadecimal format. This is a part of the IP header that defines the type of routing service to tag outgoing signalling packets originated from the phone.
  • Page 83 Administrator's Manual 4. Configuration File Parameters Parameter Description voip/dialing/offhook_ton The duration (in seconds) of the howler tone. If the limit is exceeded, the e_timeout howler tone stops. The howler tone indicates that the phone has been left in an off-hook state. The valid range is 0 to 300.

  • Page 84: Voice Parameters

    310HD IP Phone 4.2.6.8 Voice Parameters Table 4-24: Voice Configuration File Parameters Parameter Description voip/audio/jitter_buffer/ The initial and minimal delay of the adaptive jitter buffer mechanism, which min_delay compensates for network problems. The value should be set according to the expected average jitter in the network (in milliseconds).

  • Page 85: Supplementary Services Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.6.9 Supplementary Services Parameters 4.2.6.9.1 General Parameters Table 4-25: General Supplementary Services Configuration File Parameters Parameter Description voip/services/application Defines the type of the Application server to which the device is registered. _server_type [Generic] Generic (default) [Asterisk] Asterisk [BSFT] Broadsoft voip/services/out_of_ser...

  • Page 86: Call Waiting Parameters

    310HD IP Phone 4.2.6.9.2 Call Waiting Parameters Table 4-26: Call Waiting Configuration File Parameters Parameter Description voip/services/call_waitin Enables the Call Waiting feature. g/enabled [0] Disable [1] Enable (default) voip/services/call_waitin Determines the SIP response that is sent when another call arrives while a...

  • Page 87: Do Not Disturb Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.6.9.4 Do Not Disturb Parameters Table 4-28: Do Not Disturb Configuration File Parameters Parameter Description voip/services/do_not_di Enables the Do not Disturb feature. sturb/enabled [0] Disable [1] Enable (default) 4.2.6.9.5 Call Pickup Parameters Table 4-29: Call Pickup Configuration File Parameters Parameter Description voip/services/call_picku...

  • Page 88: Message Waiting Indication Parameters

    310HD IP Phone 4.2.6.9.6 Message Waiting Indication Parameters Table 4-30: Message Waiting Indication Configuration File Parameters Parameter Description voip/services/msg_waitin Enables the MWI feature. g_ind/enabled [0] Disable [1] Enable (default) voip/services/msg_waitin Determines whether the phone registers to an MWI server. g_ind/subscribe...

  • Page 89: Regional Settings And Call Progress Tones Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.7 Regional Settings and Call Progress Tones Parameters Table 4-31: Regional Settings Configuration File Parameters Parameter Description Defines the country in which your phone is located. The behavior and voip/regional_settings/s elected_country parameters of analog telephones lines vary between countries. The set of Call Progress Tones are all location-specific.
  • Page 90 310HD IP Phone Parameter Description voip/regional_settings/c Output level of the low frequency tone (in -dBm) in Call Progress generation. all_progress_tones/%d/f The valid range is 0 to 63, where 63 is mute. requency_b_level voip/regional_settings/c tone_on_0 to tone_on_3. all_progress_tones/%d/t If the signal is Cadence or Burst, then this value represents the on duration. If one_on_0 a Continuous tone, then this value represents the minimum detection time.

  • Page 91: Packet Recording (Debugging) Parameters

    Administrator's Manual 4. Configuration File Parameters 4.2.8 Packet Recording (Debugging) Parameters Table 4-32: Packet recording Configuration File Parameters Parameter Description voip/packet_recording/e Activates the packet recording mechanism. nabled [0] Disable (default) [1] Enable voip/packet_recording/re The IP address (in dotted-decimal notation) of the remote computer to which mote_ip the recorded packets are sent.

  • Page 92: Creating A Corporate Directory File

    310HD IP Phone Creating a Corporate Directory File The Configuration file can include a link to a user-defined Corporate Directory file, using the provisioning/corporate_directory_uri parameter. This allows you to upload a corporate directory to the phone. The Corporate Directory file includes a list of contacts and their phone numbers. The file must be a simple text file that can be created using an Excel document and saved as a CSV file.

  • Page 93: Built-In Test Plan

    5. Built-in Test Plan Built-in Test Plan The 310HD IP Phone provides a built-in test for verifying its operational integrity. These tests can be performed before deployment and in cases of troubleshooting. These tests are all performed in one continuous sequence, where each test is followed by another consecutively, in the order...

  • Page 94: Keypad Test

    310HD IP Phone Keypad Test The Keypad test checks the responsiveness and correct functioning of the keys on the phone’s keypad. To test the keypad: Using the keypad, dial the number “0123456789” and then press the star (“*”) key; the phone’s LCD screen displays the following:...

  • Page 95: Handset Test

    Administrator's Manual 5. Built-in Test Plan Handset Test Upon successful completion of the LED test (in the previous section), perform the Handset test. This test verifies the correct functioning of the handset, which includes the following: Handset’s microphone (transmitter) for speaking Handset’s receiver (speaker) for listening To test the handset: Press the pound (#) key;...

  • Page 96: Headset Test

    310HD IP Phone Headset Test Upon successful completion of the Handset test (in the previous section), perform the Headset test. This test verifies the correct functioning of the headset (for hands-free operation), which includes the following: Headset’s microphone (transmitter) for speaking Headset’s headphone (receiver) for listening...

  • Page 97: Speaker Test

    Administrator's Manual 5. Built-in Test Plan Speaker Test Upon successful completion of the Headset test (in the previous section), perform the Speaker test. This test verifies the correct functioning of the speakers, which includes the following: Speaker microphone (transmitter) for speaking (recording) Speaker receiver for listening (playing) To test the speaker: After about five seconds after your recorded voice is played in the Headset test (in the...

  • Page 98: Mac Address And Serial Number Verification Test

    310HD IP Phone MAC Address and Serial Number Verification Test The MAC Address and Serial Number Verification test allows you to verify that the phone’s MAC address and serial number are correct. To verify the MAC address and serial number:...

  • Page 99: Specifications

    Administrator's Manual 6. Specifications Specifications Table 6-1: 310HD IP Phone Specifications Feature Details SIP: RFC 3261, RFC 2327 (SDP) VoIP Signaling Protocols Data Protocols IPv4, TCP, UDP, ICMP, ARP, DNS and DNS SRV for SIP Signaling SIP over TLS (SIPS) 802.1p/Q for Traffic Priority and QoS...
  • Page 100 310HD IP Phone Feature Details Configuration/ TR-069 for remote configuration and management Management LCD Display User Interface Language Support (Various Languages) Web-based Management (HTTP/HTTPS) Auto-Provisioning (via TFTP, FTP, HTTP, and HTTPS) for firmware and configuration file upgrade DHCP options (66, 67, and 160) for Auto-provisioning...
  • Page 101 Administrator's Manual 6. Specifications Reader’s Notes Version 1.4.1 February 2011...
  • Page 102 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 310HD IP Phone Administrator’s Manual 310HD IP Phone Version 1.4.1 www.audiocodes.com...

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