AudioCodes 300HD Series Administrator's Manual
  1. Manuals
  2. Brands
  3. AudioCodes Manuals
  4. IP Phone
  5. 300HD Series
  6. Administrator's manual
AudioCodes 300HD Series Administrator's Manual

AudioCodes 300HD Series Administrator's Manual

300hd series high definition ip phones, hd voip
Hide thumbs Also See for 300HD Series:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Quick Manual
AudioCodes
300HD Series of High Definition IP Phones
HD VoIP
320HD IP Phone
Administrator's Manual
320HD IP Phone
Version 1.4.0

Advertisement

Table of Contents
loading

Related Manuals for AudioCodes 300HD Series

Summary of Contents for AudioCodes 300HD Series

  • Page 1 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 320HD IP Phone Administrator’s Manual 320HD IP Phone Version 1.4.0...

  • Page 3: Table Of Contents

    Administrator's Manual Contents Table of Contents Introduction ....................... 11     LCD-based Management ................... 13     2.1  Accessing the Administration Menu ................. 13  2.2  Defining LAN Network ..................... 14  2.3  Defining SIP Accounts ..................... 16  2.4  Viewing Network Status ....................17 ...
  • Page 4 320HD IP Phone Configuration File-based Management ..............55     4.1  Overview .......................... 55  4.1.1 File Syntax ......................... 55     4.1.2 Linking Additional Files using “Include” ................55     4.2  Configuration File Parameters ..................57  4.2.1 System Parameters ......................57  ...
  • Page 5 Administrator's Manual Contents 6.6  Headset Test ......................... 102  6.7  Speaker Test ......................... 104  6.8  MAC Address and Serial Number Verification Test ............106  Specifications ......................107     Version 1.4 July 2010...

  • Page 6: List Of Figures

    320HD IP Phone List of Figures Figure 3-1: Phone’s URL in Web Browser ......................21   Figure 3-2: Web Login Window ........................21   Figure 3-3: Main Areas of Web Interface......................22   Figure 3-4: Quick Setup Page .......................... 23  ...

  • Page 7: List Of Tables

    Administrator's Manual Contents List of Tables Table 3-1: Language Parameter Description ....................24   Table 3-2: Region CPT Parameter Description ....................26   Table 3-3: Ring Tone Parameter Description ....................27   Table 3-4: LAN Parameters Description ......................28   Table 3-5: SIP Parameters Description ......................
  • Page 8 320HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-08107...

  • Page 9: Customer Support

    Administrator's Manual Notices Notice This manual provides the system administrator a description for setting up and configuring the 320HD IP Phone. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions.

  • Page 10: Related Documentation

    320HD IP Phone Related Documentation Document Name 300HD IP Phone Release Notes 320HD IP Phone Quick Guide 320HD IP Phone User’s Manual Administrator's Manual Document #: LTRT-08107...

  • Page 11: Introduction

    Administrator's Manual 1. Introduction Introduction AudioCodes 320HD IP Phone is based on AudioCodes proprietary High Definition (HD) voice technology, providing clarity and a better audio experience in Voice-over-IP (VoIP) calls. The 320HD IP Phone is a fully-featured telephone that provides voice communication over an IP network, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 12 320HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-08107...

  • Page 13: Lcd-Based Management

    Administrator's Manual 2. LCD-based Management LCD-based Management The IP phone provides a liquid crystal display (LCD) based screen, offering an intuitive, menu- driven interface for configuring the phone. This chapter provides step-by-step procedures for configuring the following administration settings using the phone’s LCD interface: Defining LAN connection type (refer to Section on page 14) Defining SIP accounts (refer to Section...

  • Page 14: Defining Lan Network

    320HD IP Phone Defining LAN Network The phone’s LAN connection interface can be manually defined (static IP address) or automatically provisioned using a DHCP server from where the LAN IP address is obtained. To configure the phone’s LAN connection type: Access the Settings screen (MENU key >...
  • Page 15 Administrator's Manual 2. LCD-based Management Define a static IP addressing scheme: Press the Edit softkey; the Static IP screen appears: To configure each required network parameter (i.e., “Static IP”, “Netmask”, “Gateway”, “Primary DNS”, and “Secondary DNS”), choose the parameter using the Navigation keys, and then press the Edit softkey.

  • Page 16: Defining Sip Accounts

    320HD IP Phone Defining SIP Accounts You need to configure parameters related to the phone’s SIP account. This also allows you to set up the phone with up to four lines, each with its own extension phone number. These lines correspond to the LINE keys on your phone.

  • Page 17: Viewing Network Status

    Administrator's Manual 2. LCD-based Management Viewing Network Status You can view the following network status information: Connection Type (static IP or automatic IP/DHCP). IP address Netmask Gateway Primary and Secondary DNS MAC address To view the phone’s network status: Access the Network Status screen (MENU key > Status menu > Network Status submenu). The following screen appears: Scroll through the list using the Navigation keys to view the desired network...

  • Page 18: Viewing Software Version

    320HD IP Phone Viewing Software Version You can view the phone’s model type, firmware version, and configuration file version. To view the phone’s firmware version, model type, and configuration version: Access the Software Versions screen (MENU key > Status menu > Versions). The following screen appears: Press the Select softkey;...

  • Page 19: Restoring Default Settings

    Administrator's Manual 2. LCD-based Management Restoring Default Settings The procedure below describes how to restore the phone to factory defaults. To restore the phone to default settings: Access the Restore Defaults submenu (MENU key > Administration menu > Restore Defaults). A warning message appears, requesting you to confirm: Press the Yes softkey to confirm reset to defaults or No if you want to cancel.

  • Page 20: Restarting Phone

    320HD IP Phone Restarting Phone The procedure below describes how to restart the phone. Note: The phone can also be remotely reset by sending a SIP NOTIFY message to the phone with the “check-sync” event. This reset allows for graceful shutdown, whereby the phone resets only when there are no calls, i.e., when the phone is in idle state.

  • Page 21: Web-Based Management

    Administrator's Manual 3. Web-based Management Web-based Management This chapter describes the phone’s embedded Web server (Web interface). Note: Where Web parameters can also be configured using the Configuration file, a table is provided listing the corresponding Configuration file parameter. In such cases, the description of the parameter (Web and Configuration file parameters) appears only in the Chapter on Configuration file parameters (see Chapter 4).

  • Page 22: Getting Started With The Web

    320HD IP Phone Alternatively, if your DHCP and DNS servers are synchronized, you can access the phone’s Web browser using the following method: http://320hd-<MAC address>.<domain name> For example, http://320hd-001122334455.corp.YourCompany.com Enter the user name and the password, and then click OK. Getting Started with the Web The areas of the Web interface are shown below: Figure 3-3: Main Areas of Web Interface...

  • Page 23: Quick Setup

    Administrator's Manual 3. Web-based Management Quick Setup The Web interface allows you to quickly configure the main parameters required for basic phone functioning. This is provided by the ‘Quick Setup’ page, as described below. To quickly setup your phone: Access the ‘Quick Setup’ page (Configuration tab > Quick Setup menu > Quick Setup). Figure 3-4: Quick Setup Page For a description of the parameters on this page, refer to the following: •...

  • Page 24: Changing Lcd Display Language

    320HD IP Phone Changing LCD Display Language You can choose the language of the LCD display. To choose a language: Access the ‘Language’ page (Configuration tab > Personal Settings menu > Language). Figure 3-5: Language Page Select the language according to the parameter in the table below, and then click Submit; the phone reboots and changes the LCD display language accordingly.

  • Page 25: Configuring Speed Dials

    Administrator's Manual 3. Web-based Management Configuring Speed Dials You can add up to 12 speed dials to your phone. In addition, you can enable busy lamp field (BLF) per speed dial if the network includes a third-party Application server supporting BLF functionality.

  • Page 26: Configuring Tones

    320HD IP Phone Configuring Tones This section describes how to configure the phone’s tones. 3.6.1 Selecting Region for Call Progress Tones Follow the procedure below for selecting the region in which your phone is located. This is important for suiting your phone for the call progress tones (CPT) of the country in which the phone is located.

  • Page 27: Loading Ring Tones

    Administrator's Manual 3. Web-based Management 3.6.2 Loading Ring Tones Follow the procedure below for uploading new ring tones. Instead of using the provided ringing tones, you can upload a different ring tone file and use that ring tone for indicating incoming calls. Notes: •...

  • Page 28: Configuring Lan Interface

    320HD IP Phone Configuring LAN Interface The phone’s LAN configuration includes defining the method for obtaining an IP address as well as VLAN settings. The phone’s IP address can be static whereby the IP address is manually entered, or automatic whereby the IP address is acquired from a DHCP server. To define the phone’s LAN settings: Access the ‘LAN Settings’...

  • Page 29: Voip Settings

    Administrator's Manual 3. Web-based Management VoIP Settings The Voice Over IP menu allows you to configure the following VoIP settings: Signaling protocol (refer to Section 3.8.1 on page 29) Dialing (refer to Section 3.8.2 on page 32) Media streaming (refer to Section 3.8.3 on page 34) Voice (refer to Section...

  • Page 30: Table 3-5: Sip Parameters Description

    320HD IP Phone Configure SIP according to the parameters in the table below, and then click Submit. Table 3-5: SIP Parameters Description Web Parameter Configuration File Parameter Description SIP General Parameters SIP Transport Protocol voip/signalling/sip/transport_protocol Refer to Section 4.2.5.5.1 SIP Local Port voip/signalling/sip/port Gateway Name voip/signalling/sip/proxy_gateway...
  • Page 31 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Redundant Proxy Address voip/signalling/sip/redundant_proxy/ad dress Redundant Proxy Port voip/signalling/sip/redundant_proxy/por Redundant Proxy Keep Alive voip/signalling/sip/redundant_proxy/kee Period palive_period Switch back to Primary SIP voip/signalling/sip/redundant_proxy/sy proxy when available mmetric_mode SIP Timers Retransmission Timer T1 voip/signalling/sip/sip_t1 Refer to Section 4.2.5.5.3...

  • Page 32: Configuring Dialing

    320HD IP Phone 3.8.2 Configuring Dialing The dialing parameters can be configured in the ‘Dialing’ page, as described below. To define the dialing parameters: Access the ‘Dialing’ page (Configuration tab > Voice Over IP menu > Dialing). Figure 3-11: Dialing Page Configure dialing options according to the parameters in the table below, and then click Submit.
  • Page 33 Administrator's Manual 3. Web-based Management Web Parameter Configuration File Parameter Description Secondary Dial Tone Key voip/dialing/secondary_dial_tone/key_s equence DTMF Transport Mode voip/media/out_of_band_dtmf Digit Map voip/signalling/sip/digit_map Dial Plan voip/signalling/sip /number_rules Automatic Dialing Activate voip/dialing/auto_dialing/enabled Refer to Section 4.2.5.6 Timeout voip/dialing/auto_dialing/timeout Destination Phone Number voip/dialing/auto_dialing/destination Version 1.4 July 2010...

  • Page 34: Configuring Media Streaming

    320HD IP Phone 3.8.3 Configuring Media Streaming The media streaming parameters are configured in the ‘Media Streaming’ page, as described below. To define the media streaming parameters: Access the ‘Media Streaming’ page (Configuration tab > Voice Over IP menu > Media Streaming).

  • Page 35: Configuring Voice

    Administrator's Manual 3. Web-based Management 3.8.4 Configuring Voice The voice parameters are configured in the ‘Voice’ page, as described below. To define the voice parameters: Access the ‘Voice’ page (Configuration tab > Voice Over IP menu > Voice). Figure 3-13: Voice Page Configure voice options according to the parameters in the table below, and then click Submit.

  • Page 36: Configuring Lines

    320HD IP Phone 3.8.5 Configuring Lines Before you can make a call on your phone, you must configure a phone line. To define the lines: Access the ‘Line Settings’ page (Configuration tab > Voice Over IP menu > Line Settings). Figure 3-14: Line Settings Page Configure the line according to the parameters in the table below, and then click Submit.

  • Page 37: Configuring Supplementary Services

    Administrator's Manual 3. Web-based Management 3.8.6 Configuring Supplementary Services You can configure various supplementary services supported by your phone such as call waiting, call forwarding, three-way conferencing, and message waiting indication (MWI). To define services: Access the ‘Services’ page (Configuration tab > Voice Over IP menu > Services). Figure 3-15: Services Page Configure the services according to the parameters in the table below, and then click Submit.

  • Page 38: Table 3-10: Supplementary Services Parameters Description

    320HD IP Phone Table 3-10: Supplementary Services Parameters Description Web Parameter Configuration File Parameter Description Application Server Type voip/services/application_server_type Refer to Section 4.2.5.8.1 Call Waiting Activate voip/services/call_waiting/enabled Refer to Section 4.2.5.8.2 Call Waiting SIP Reply voip/services/call_waiting/sip_reply Call Forward Refer to Section 4.2.5.8.3 Activate voip/services/call_forward/line/0/enabl...

  • Page 39: Configuring Volume Levels

    Administrator's Manual 3. Web-based Management 3.8.7 Configuring Volume Levels You can configure various volume parameters such as speaker, tones, ringer, analog/digital input and output gain. To define volume settings: Access the ‘Volume Setting page (Configuration tab > Voice Over IP menu > Volume Settings).
  • Page 40 320HD IP Phone Web Parameter Configuration File Parameter Description Hands Free Analog Output voip/audio/gain/handsfree_analog_out put_gain Hands Free Analog Input voip/audio/gain/handsfree_analog_inp ut_gain Handset Gain Parameters Handset Digital Output voip/audio/gain/handset_digital_outpu Refer to Section 4.2.5.2.3 t_gain Handset Digital Input voip/audio/gain/handset_digital_input _gain Handset Analog Output voip/audio/gain/handset_analog_outp ut_gain Handset Analog Input...

  • Page 41: Configuring Date And Time

    Administrator's Manual 3. Web-based Management Configuring Date and Time Generally, a phone retrieves the date and time from a Network Time Protocol (NTP) server when it connects to the Internet. Alternatively, the date and time can be configured manually. NTP is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.
  • Page 42 320HD IP Phone Web Parameter Configuration File Parameter Description NTP & Time Settings Refer to Section 4.2.1.5 Active system/ntp/enabled Primary Server system/ntp/primary_server_address Secondary Server system/ntp/secondary_server_addres Update Interval system/ntp/sync_time Administrator's Manual Document #: LTRT-08107...

  • Page 43: Firmware And Configuration Management

    Administrator's Manual 3. Web-based Management 3.10 Firmware and Configuration Management The Web interface allows you to perform the following: Automatic update of firmware and configuration files (refer to Section 3.10.1 on page 43) Manual update of firmware and configuration files (refer to Section 3.10.2 on page 45) 3.10.1 Configuring Automatic Update of Firmware and Configuration File...

  • Page 44: Figure 3-18: Automatic Update Page

    320HD IP Phone To define automatic update: Access the ‘Automatic Update page (Management tab > Automatic Update menu > Automatic Update). Figure 3-18: Automatic Update Page Configure automatic update of firmware and configuration files according to the parameters in the table below, and then click Submit. Table 3-13: Automatic Provisioning Parameters Description Web Parameter Configuration File Parameter...

  • Page 45: Updating (Manually) Configuration File

    Administrator's Manual 3. Web-based Management 3.10.2 Updating (Manually) Configuration File The phone enables you to view the current configuration file and save it to a folder on your PC (for backup). In addition, you can load a configuration file to your phone to replace the current one.

  • Page 46: Recovering Firmware

    320HD IP Phone 3.10.3 Recovering Firmware If the phone is powered off for some reason during the firmware upgrade process, the phone becomes unusable. To recover the phone’s firmware, perform the procedure below. To recover the phone’s firmware: Ensure that your DHCP server supports Options 66 (TFTP server address) and 67 (firmware file), and that these are configurable.

  • Page 47: Changing Login Username And Password

    Administrator's Manual 3. Web-based Management 3.11 Changing Login Username and Password You can change the phone’s login user name and password. This is the login required for accessing the Web interface and the Administration menu of the phone’s LCD screen. The default user name and password is “admin”...

  • Page 48: Restoring Phone Defaults

    320HD IP Phone 3.12 Restoring Phone Defaults You can restore all your phone’s settings to factory default settings. To restore the phone to factory defaults: Access the ‘Restore Defaults’ page (Management tab > Administration menu > Restore Defaults). Figure 3-22: Restore Defaults Page Click the Submit button;...

  • Page 49: Configuring Tr-069 Management

    Administrator's Manual 3. Web-based Management 3.14 Configuring TR-069 Management To connect to the remote management server, the phone’s embedded TR-069 client must be configured. To configure the TR-69 parameters: Access the ‘TR-069’ page (Management tab > Remote Management menu > TR-069). Figure 3-26: TR-069 Page Configure TR-069 according to the parameters in the table below.

  • Page 50: Viewing Status Information

    320HD IP Phone 3.15 Viewing Status Information The Web interface allows you to view a variety of status information about your phone. Note: Currently, the ‘VoIP Status’ page (Status & Diagnostics tab > System Status menu > VoIP Status) does not exist. 3.15.1 Viewing LAN Information You can view various LAN details such as IP address and default gateway.

  • Page 51: Viewing Phone's Version Number

    Administrator's Manual 3. Web-based Management 3.15.3 Viewing Phone’s Version Number You can view the phone’s model name as well as the firmware version currently running on the phone. To view the phone’s model and version number: Access the ‘System Information’ page (Status & Diagnostics tab > System Information menu >...

  • Page 52: Diagnostics

    320HD IP Phone 3.16 Diagnostics 3.16.1 Configuring System Logging System logging allows you to debug the different software components of the phone. To define the logging parameters: Access the ‘System Logging’ page (Status & Diagnostics tab > Diagnostics menu > Logging).

  • Page 53: Configuring Packet Recording

    Administrator's Manual 3. Web-based Management 3.16.2 Configuring Packet Recording Recording parameters allows you to debug the voice activity of the phone. To define the recording parameters: Access the ‘Recording’ page (Status & Diagnostics tab > Diagnostics menu > Recording). Figure 3-31: Recording Page Configure packet recording according to the parameters in the table below, and then click Submit.
  • Page 54 320HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-08107...

  • Page 55: Configuration File-Based Management

    Administrator's Manual 4. Configuration File-based Management Configuration File-based Management This section describes the Configuration file and the parameters that you can set in the Configuration file. Overview The Configuration file can be loaded to the phone using the automatic provisioning mechanism, or manually from your local PC using the Web interface (refer to Section 3.10).
  • Page 56 320HD IP Phone In addition, the Configuration file can provide URL paths (FTP, TFTP, HTTP, or HTTPS) to where the additional files are located, as shown in the example below (shown in bolded font): system/type=320HD include http://10.10.10.10/320HD_<MAC>_voip.cfg include https://remote-pc/vlan_conf.cfg include tftp://10.10.10.10/320HD_<MAC>_network.cfg include ftp://remote-pc/provisining_conf.cfg Note: If no URL is provided in the Configuration file, the files are retrieved according to...

  • Page 57: Configuration File Parameters

    Administrator's Manual 4. Configuration File-based Management Configuration File Parameters The configuration file parameters are described in this subsection. Note: The optional values of the Configuration file parameters are enclosed in square brackets while its corresponding Web values arewritten outside the square brackets, for example, [1] Enable.

  • Page 58: System Logging (Syslog) Parameters

    320HD IP Phone 4.2.1.3 System Logging (Syslog) Parameters Table 4-3: Syslog Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter system/ followed by the parameter name, equal sign and then the value (e.g. system/type=310HD). system/watchdog/enable Enables the system watch dog.

  • Page 59: Daylight Saving Time Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.1.4 Daylight Saving Time Parameters Table 4-4: Daylight Saving Time Configuration File Parameters Parameter Description system/ntp/gmt_offset The GMT offset. The format of this value is + or - xx:yy (e.g., :+02:00). The default offset is 00:00.

  • Page 60: Network Time Protocol (Ntp) Server

    320HD IP Phone Parameter Description system/ntp/daylight_savi The month in a year. ng/end_date/month The valid range is 1 to 12. system/ntp/daylight_savi The day in a month. ng/end_date/day The valid range is 1 to 31. system/ntp/daylight_savi The hour in the day ng/end_date/hour The valid range is 0 to 23.

  • Page 61: Lan Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.2 LAN Parameters Table 4-6: Network Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter network/ followed by the parameter name, equal sign and then the value (e.g. network/lan_type=DHCP). network/lan_type Defines the IP addressing method: [DHCP] Automatic IP DHCP (default) - Phone’s IP address is acquired...

  • Page 62: Provisioning Parameters

    320HD IP Phone 4.2.3 Provisioning Parameters Table 4-7: Provisioning Configuration File Parameters Parameter Description Note: To add a value to these parameters, enter provisioning/ followed by the parameter name equals the value (e.g. provisioning/method=dynamic). Defines the provisioning method: provisioning/method [Disable] Disable - Automatic update is disabled. The phone attempts to upgrade its firmware and configuration [Dynamic] DHCP Options (Dynamic URL) (default) - Using DHCP options 160 or 66/67 for provisioning...
  • Page 63 Administrator's Manual 4. Configuration File-based Management Parameter Description provisioning/period/daily The hour in the day for automatically checking for new firmware and /time configuration files. The format of this value is hh:mm, where hh is hour and mm is minutes. For example, 00:30.
  • Page 64 320HD IP Phone Parameter Description 320HD_<MAC address>_conf.cfg. For example, 320HD_001122334455_conf.cfg https://192.168.2.1/320HD_<MAC>_conf.cfg - In this case the retrieved firmware file is 320HD.img and the configuration file name is 320HD_<MAC Address>_conf.cfg. For example, 320HD_001122334455_conf.cfg The following syntax is available for DHCP Options 66/67: Option 66 must be a valid IP address or host name of a TFTP server only.

  • Page 65: Management Parameters

    Administrator's Manual 4. Configuration File-based Management Parameter Description provisioning/ring_tone_ The URI for retrieving the ring tones file. The ring tones can be compressed to *.zip or *.tgz files and provided to the phone during provisioning. For example: provisioning/ring_tone_uri=tones.tgz Notes: The ringtone file is downloaded only after boot up, and not periodically. If the tones file is new, the phone updates the information, but does not reboot.

  • Page 66: Voip Parameters

    320HD IP Phone Parameter Description management/tr069/pass Password used to authenticate the device when making a connection to the word ACS. Username to authenticate an ACS making a Connection Request to the management/tr069/conn ection_request/user_na device. management/tr069/conn Password to authenticate an ACS making a Connection Request to the ection_request/passwor device.

  • Page 67: Gain Parameters

    Administrator's Manual 4. Configuration File-based Management Parameter Description voip/line/%d/auth_passwo Password provided to you from the VoIP Service Provider. This is used when sending a response to Unauthorized or Proxy Authentication Requested (401/407). The authentication password can be up to 35 characters. voip/line/%d/do_not_distu Activates the Do Not Disturb (DnD) feature, if enabled, using the parameter rb/activated...

  • Page 68: Hands-Free Gain Parameters

    320HD IP Phone 4.2.5.2.2 Hands-Free Gain Parameters Table 4-11: Hands-Free Gain Configuration File Parameters Parameter Description Hands-free Gain Parameters Note: Values are in decibels (dB) and represented as follows: Negative values: use the word “minus” (e.g. =minus9db). Positive values: use the word “plus” (e.g. =plus9db). Decimal places: use underscore instead of period (e.g.

  • Page 69: Handset Gain Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.2.3 Handset Gain Parameters Table 4-12: Handset Gain Configuration File Parameters Parameter Description Handset Gain Parameters Note: Values are in decibels (dB) and represented as follows: Negative values: use the word “minus” (e.g. =minus9db). Positive values: use the word “plus”...

  • Page 70: Headset Gain Parameters

    320HD IP Phone 4.2.5.2.4 Headset Gain Parameters Table 4-13: Headset Gain Configuration File Parameters Parameter Description Headset Gain Parameters Note: Values are in decibels (dB) and represented as follows: Negative values: use the word “minus” (e.g. =minus9db). Positive values: use the word “plus” (e.g. =plus9db). Decimal places: use underscore instead of period (e.g.

  • Page 71: Automatic Gain Control (Agc) Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.2.5 Automatic Gain Control (AGC) Parameters Table 4-14: AGC Configuration File Parameters Parameter Description voip/audio/gain/automatic_ Enables the AGC. AGC automatically adjusts the phone’s voice volume to gain_control/enabled compensate for weak or loud signals. [0] Disable (default) [1] Enable voip/audio/gain/automatic_ Determines whether AGC is located before the encoder input...

  • Page 72: Codec Parameters

    320HD IP Phone 4.2.5.3 Codec Parameters Table 4-15: Codec Configuration File Parameters Parameter Description voip/codec/codec_info/%d/ Determines the codecs that you want to implement and their priority. Up to enabled five codecs can be configured, where the first codec (i.e., voip/codec/0/…) has the highest priority.

  • Page 73: Media Streaming Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.4 Media Streaming Parameters Table 4-16: Media Streaming Configuration File Parameters Parameter Description voip/media/dtmf_payloa Defines the RTP payload type used for RFC 2833 DTMF relay packets. The valid range is 96 to 127. The default value is 101. voip/media/media_port Defines the starting port range for Real Time Protocol (RTP) voice transport.
  • Page 74 320HD IP Phone Parameter Description voip/signalling/sip/prack Determines whether the phone sends PRACK (Provisional Acknowledgment) /enabled messages upon receipt of 1xx SIP reliable responses. [0] Disable [1] Enable (default) voip/signalling/sip/rport/ Determines whether the phone adds the ‘rport’ parameter to the relevant SIP enabled message (in the SIP Via header).
  • Page 75 Administrator's Manual 4. Configuration File-based Management Parameter Description voip/signalling/sip/auth_ Defines the number of times authenticated register messages are re-sent if retries 401 or 407 SIP responses with a different “nonce” are received. The valid range is 0 to 100. The default value is 4. voip/signalling/sip/displa Sets the Display Name in the “To”...
  • Page 76 320HD IP Phone Parameter Description voip/signalling/sip/digit_ Enables the administrator to predefine possible formats (or patterns) for the dialed number. A match to one of the defined patterns terminates the dialed number. The valid value can be up to 256 characters. There are two main formats for the digit map configuration.

  • Page 77: Sip Proxy And Registrar Parameters

    Administrator's Manual 4. Configuration File-based Management Parameter Description voip/signalling/sip This parameter works in conjunction with the parameter /number_rules voip/signalling/sip/digit_map and enables translation of specific patterns to specific SIP destination addresses. An ‘x’ represents any dialed digit. Each backslash at the right side of the ‘=’ represents one of the dialed digits. Rules are separated by the character ';'.
  • Page 78 320HD IP Phone Parameter Description voip/signalling/sip/sip_o The IP address of the outbound proxy. If this parameter is set, all outgoing utbound_proxy/addr messages (including Registration messages) are sent to this Proxy according to the Stack behavior. The default value is 0.0.0.0. voip/signalling/sip/sip_o The port on which the outbound proxy listens.
  • Page 79 Administrator's Manual 4. Configuration File-based Management Parameter Description voip/signalling/sip/redun Determines the proxy redundancy mode. dant_proxy/symmetric_ [0] (default) - Asymmetric mode. mode [1] - Symmetric mode. The Redundant Proxy feature allows the configuration of a backup SIP proxy server to increase QoS stability. Once this feature is enabled, the phone identifies cases where the primary proxy does not respond to SIP signaling messages.

  • Page 80: Sip Timers Parameters

    320HD IP Phone 4.2.5.5.3 SIP Timers Parameters Table 4-19: SIP Timers Configuration File Parameters Parameter Description voip/signalling/sip/sip_t1 The time interval (in msec) between the first transmission of a SIP message and the first retransmission of the same message (according to RFC 3261). The valid range is 100 to 60000.

  • Page 81: Sip Qos Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.5.4 SIP QoS Parameters Table 4-20: SIP QoS Configuration File Parameters Parameter Description voip/signalling/sip/tos QoS in hexadecimal format. This is a part of the IP header that defines the type of routing service to tag outgoing signalling packets originated from the phone.
  • Page 82 320HD IP Phone Parameter Description voip/dialing/offhook_ton The duration (in seconds) of the howler tone. If the limit is exceeded, the e_timeout howler tone stops. The howler tone indicates that the phone has been left in an off-hook state. The valid range is 0 to 300. The default value is 120. Enables the secondary dial tone.

  • Page 83: Voice Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.7 Voice Parameters Table 4-22: Voice Configuration File Parameters Parameter Description voip/audio/jitter_buffer/ The initial and minimal delay of the adaptive jitter buffer mechanism, which min_delay compensates for network problems. The value should be set according to the expected average jitter in the network (in milliseconds).

  • Page 84: Supplementary Services Parameters

    320HD IP Phone 4.2.5.8 Supplementary Services Parameters 4.2.5.8.1 General Parameters Table 4-23: General Supplementary Services Configuration File Parameters Parameter Description voip/services/application Defines the type of the Application server to which the device is registered. _server_type [Generic] Generic (default) [Asterisk] Asterisk [BSFT] Broadsoft Note: In addition to the general supplementary services parameters, parameters (if any) unique to the selected Application server become...

  • Page 85: Call Forward Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.8.3 Call Forward Parameters Table 4-25: Call Forward Configuration File Parameters Parameter Description voip/services/call_forwar Enables the Call Forward feature. d/line/0/enabled [0] Disable [1] Enable (default) voip/services/call_forwar Determines the condition upon which incoming calls are forwarded to another d/line/0/type destination: [Unconditional] Unconditional - incoming calls are forwarded...

  • Page 86: Message Waiting Indication Parameters

    320HD IP Phone 4.2.5.8.5 Message Waiting Indication Parameters Table 4-27: Message Waiting Indication Configuration File Parameters Parameter Description voip/services/msg_waiti Enables the MWI feature. ng_ind/enabled [0] Disable [1] Enable (default) voip/services/msg_waiti Determines whether the phone registers to an MWI server. ng_ind/subscribe [0] Disable (default) [1] Enable voip/services/msg_waiti...

  • Page 87: Busy Lamp Field (Blf) Parameters

    Administrator's Manual 4. Configuration File-based Management 4.2.5.8.6 Busy Lamp Field (BLF) Parameters Table 4-28: Busy Lamp Field (BLF) Configuration File Parameters Parameter Description voip/services/busy_lamp Enables the BLF feature: _field/enabled [0] Disable [1] Enable (default) voip/services/busy_lamp The interval between BLF and SIP SUBSCRIBE messages. _field/subscription_perio The valid range is 0 to 86400.

  • Page 88: Regional Settings And Call Progress Tones Parameters

    320HD IP Phone 4.2.6 Regional Settings and Call Progress Tones Parameters Table 4-29: Regional Settings Configuration File Parameters Parameter Description voip/regional_settings/s Defines the country in which your phone is located. The behavior and elected_country parameters of analog telephones lines vary between countries. The set of Call Progress Tones are all location-specific.
  • Page 89 Administrator's Manual 4. Configuration File-based Management Parameter Description voip/regional_settings/c Output level of the low frequency tone (in -dBm) in Call Progress generation. all_progress_tones/%d/f The valid range is 0 to 63, where 63 is mute. requency_a_level voip/regional_settings/c Output level of the low frequency tone (in -dBm) in Call Progress generation. all_progress_tones/%d/f The valid range is 0 to 63, where 63 is mute.

  • Page 90: Packet Recording (Debugging) Parameters

    320HD IP Phone 4.2.7 Packet Recording (Debugging) Parameters Table 4-30: Packet recording Configuration File Parameters Parameter Description voip/packet_recording/e Activates the packet recording mechanism. nabled [0] Disable (default) [1] Enable voip/packet_recording/re The IP address (in dotted-decimal notation) of the remote computer to which mote_ip the recorded packets are sent.

  • Page 91: Creating A Corporate Directory File

    Administrator's Manual 4. Configuration File-based Management Creating a Corporate Directory File The Configuration file can include a link to a user-defined Corporate Directory file, using the provisioning/corporate_directory_uri parameter. This allows you to upload a corporate directory to the phone. The Corporate Directory file includes a list of contacts and their phone numbers. The file must be a simple text file that can be created using an Excel document and saved as a CSV file.
  • Page 92 320HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-08107...

  • Page 93: Application Server-Specific Configurations

    Administrator's Manual 5. Application Server-Specific Configurations Application Server-Specific Configurations This chapter describes configurations specific to third-party Application servers. These configurations use unique parameters. Configuring BLF for BroadWorks The configuration of the BLF feature is unique when the selected application server is BroadWorks.
  • Page 94 320HD IP Phone In the ‘User Resource List’ field (voip/services/busy_lamp_field/uri parameter), enter the resource list URI to which the phone can subscribe to in order to get the BLF information from the application server. Note: For the URI resource list, enter only the username (not the domain name). For example, if the URI resource list is mylist@server.com, then only the value mylist must be entered.

  • Page 95: Configuring Blf For Asterisk

    Administrator's Manual 5. Application Server-Specific Configurations Configuring BLF for Asterisk The configuration of the BLF feature is unique when the selected application server is Asterisk. To configure BLF for Asterisk application server: Access the Services page (Configuration tab > Voice Over IP menu > Services). The figure’s callouts below correspond to the steps in this procedure: Figure 5-2: BLF Configuration for Asterisk From the ‘Type’...
  • Page 96 320HD IP Phone Reader’s Notes Administrator's Manual Document #: LTRT-08107...

  • Page 97: Built-In Test Plan

    Administrator's Manual 6. Built-in Test Plan Built-in Test Plan The phone provides a built-in test for verifying its operational integrity. This test can be performed before deployment and in cases of troubleshooting. The built-in test is comprised of numerous tests that are performed in one continuous sequence, where each test is followed by another consecutively, in the order listed below: Keypad and off-hook/on-hook test Green-color LEDs test...

  • Page 98: Keypad And Off-Hook/On-Hook Test

    320HD IP Phone Keypad and Off-Hook/On-Hook Test The Keypad and Off-Hook/On-Hook tests checks the responsiveness and correct functioning of the following: All the keys on the phone’s keypad Handset when picked up (off-hook) and placed back on the receiver (on-hook) To test the keypad and on-hook state: Using the keypad, dial the number “0123456789”...

  • Page 99: Figure 6-3: Keypad Test - Keys

    Administrator's Manual 6. Built-in Test Plan Press each key on the phone’s keypad; each key that is pressed turns its corresponding indicator on the LCD screen to the color black. Figure 6-3: Keypad Test - Keys Continue with the Green-color LEDs test in Section on page 100.

  • Page 100: Green-Color Leds Test

    320HD IP Phone Green-Color LEDs Test Upon the successful completion of the Keypad and On-Hook/Off-Hook test (in the previous section), the LCD screen displays the message “Green LEDs are on”. Consequently, all LEDs light up green (except the VOICE MAIL, HEADSET, SPEAKER, and MUTE LEDs, which are red only), as shown in the figure below: Figure 6-4: Green LEDs On Continue with the Red-Color LEDs test in Section...

  • Page 101: Handset Test

    Administrator's Manual 6. Built-in Test Plan Handset Test Upon successful completion of the Red-color LEDs test (in the previous section), perform the Handset test. This test verifies the correct functioning of the handset, which includes the following: Handset’s microphone (transmitter) for speaking Handset’s receiver (speaker) for listening To test the handset: Press any key;...

  • Page 102: Headset Test

    320HD IP Phone Speak into the handset microphone; after about five seconds, the LCD screen displays the message ”start playing”. Figure 6-8: Handset Test- Playing The voice message that was recorded when you spoke into the handset microphone is now played from the handset receiver.

  • Page 103: Figure 6-10: Headset Test - Recording

    Administrator's Manual 6. Built-in Test Plan Press any key; the LCD screen displays the message ”start recording”. Figure 6-10: Headset Test - Recording Speak into the headset’s microphone; after about five seconds, the LCD screen displays ”start playing” and the voice that was recorded when you spoke into the headset’s microphone is now played from the headset’s receiver.

  • Page 104: Speaker Test

    320HD IP Phone Speaker Test Upon successful completion of the Headset test (in the previous section), perform the Speaker test. This test verifies the correct functioning of the speakers, which includes the following: Speaker microphone (transmitter) for speaking (recording) Speaker receiver for listening (playing) To test the speaker: After about five seconds after your recorded voice is played in the Headset test (in the previous section), the LCD screen displays the message ”Speaker/Mic Test.

  • Page 105: Figure 6-14: Speaker/Mic Test - Playing

    Administrator's Manual 6. Built-in Test Plan Speak into the phone’s speaker microphone; after about five seconds, the LCD screen displays the message ”playing”, and the voice that was recorded when you spoke into the speaker’s microphone is now played from the speaker’s receiver. Figure 6-14: Speaker/Mic Test –...

  • Page 106: Mac Address And Serial Number Verification Test

    320HD IP Phone MAC Address and Serial Number Verification Test The MAC Address and Serial Number Verification test allows you to verify that the phone’s MAC address and serial number are correct. To verify the MAC Address and Serial Number: After about five seconds after your recorded voice is played in the Speaker test (in the previous section), the LCD screen displays a MAC address and serial number: Figure 6-15: MAC Address and Serial Number Verification Test...

  • Page 107: Specifications

    Administrator's Manual 7. Specifications Specifications Table 7-1: 320HD IP Phone Specifications Feature Details VoIP Signaling Protocols SIP: RFC 3261, RFC 2327 (SDP) Data Protocols IPv4, TCP, UDP, ICMP, ARP, DNS and DNS SRV for SIP Signaling SIP over TLS (SIPS) 802.1p/Q for Traffic Priority and QoS ToS (Type of Service) field, indicating desired QoS DHCP Client DHCP Client...
  • Page 108 320HD IP Phone Feature Details Configuration/ TR-069 Management LCD Display User Interface Language Support (Various Languages) Web-based Management (HTTPS) Auto-Provisioning (via TFTP, FTP, HTTP, and HTTPS) for firmware and configuration file upgrade DHCP options (66, 67, and 160) for Auto-provisioning DHCP options (12, 60, and 77) for device information Hardware LCD screen: Graphic LCD (132*64) mono...
  • Page 109 Administrator's Manual 7. Specifications Reader’s Notes Version 1.4 July 2010...
  • Page 110 AudioCodes 300HD Series of High Definition IP Phones HD VoIP 320HD IP Phone Administrator’s Manual 320HD IP Phone Version 1.4.0 www.audiocodes.com...

This manual is also suitable for:

320hd

Table of Contents