The Production Server Will Not Connect To The Messaging Server - Rimage 2000i Knowledge Base

Rimage 2000i™ Knowledge Base
5. When PRESS/REL to GO displays, press and release the operator button. The lift arm
moves to the supply bin and picks up the disc and then drops it in the supply bin. Then,
the lift arm moves back to its home position above the printer tray. When this cycle is
complete, the Rimage 2000i restarts and exits the diagnostic mode.
•
OfficeNet Software Suite: Reinstall printer driver.
1. Prepare the system.
a. Insert OfficeNet Software Suite disc into the computer.
b. Unplug the USB cable from the Rimage 2000i.
2. Reinstall the printer driver.
c. Run setup.exe from the disc.
d. Select Modify.
e. Clear the Printer Drivers checkbox.
f. Follow the software prompts and reboot the computer.
g. When Windows has finished booting, run setup.exe from the disc.
h. Select Modify.
i. Select the Printer Drivers checkbox.
3. Start the computer to accept the driver installation.
j. Continue through the prompts and restart the computer.
k. When Windows has finished intitalizing, plug the USB cable into the Rimage 2000i.
l. Restart the computer.

The Production Server will not connect to the Messaging Server.

Important! Try these solutions in the order they are presented.
•
Turn off Windows firewall or other antivirus/security software. If this allows Production Server
to connect to the Messaging Server, please contact your system administrator or antivirus
software vendor to configure your security to operate with the Rimage.
Caution! This workaround may make your computer or your network more vulnerable to
attack by malicious users or by malicious software such as viruses. Rimage does not
recommend this workaround but we are providing this information so that you can
implement this workaround at your own discretion. Use this workaround at your own risk.
Important:
An antivirus program is designed to help protect your computer from viruses. You must
not download or open files from sources that you do not trust, visit Web sites that you do
not trust, or open e-mail attachments when your antivirus program is disabled
connected to the Internet or a network d
your computer is vulnerable to attacks.
A firewall is software or hardware that creates a protective barrier between your computer
and potentially damaging content on the Internet or network. A firewall can help prevent
hackers or malicious software (such as viruse
computer through a network or the Intern
August 3, 2007
uring the time your antivirus software is disabled,
s and worms) from gaining access to your
et.
©Rimage 2007
.
If you are
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