The Orders Get Stuck In The Queue - Rimage 2000i Knowledge Base

Rimage 2000i™ Knowledge Base

The orders get stuck in the queue.

•
Rimage 2000i Software: Restart QuickDisc by closing the application and then starting it.
Note: This solution works only for Rimage 2000i Software.
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OfficeNet Software Suite: Cancel all jobs and send them again. Refer to the Rimage
System Manager Online Help for more information. Use this procedure to cancel orders.
Note: When an order is cancelled, the submitting client will receive a message that the
order has been cancelled.
1. Open Rimage System Manager.
2. From the toolbar, select Control Centers.
3. From the System Explorer panel, select the Imaging Server or Production Server from
which you want to cancel orders.
4. Select the Server Orders tab.
5. Select the order that you want to cancel.
6. From the Order menu, select Cancel Order.
7. Select OK to cancel the order.
August 3, 2007 ©Rimage 2007
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