Troubleshooting; Indicator Messages - BenQ PU9730 User Manual

Troubleshooting

Indicator messages

Several indicator messages are used by the projector to alert users of problems with setup or
system error. The LEDs on top cover of the projector are as below illustration.
Power LED indicator
LED display
Close
Green
Flashing
Orange
Red
Lights up
Green
LED status indicator light
LED display
Close
Red (once)
Flashing
Red
(quadruple)
Lights up Red
Lamp 1/Lamp 2 LED indicator
LED display
Close
Green
Flashing
Red (6 times)
Red
Lights up
Green
Temperature LED indicator
LED display
Close
Flashing Red
Shutter LED
LED display
Close
Flashing Green
Projector status Operation tips
AC power turned off Turn on AC power and power on the projector
Ready to power on the
Wait until the projector starts projecting
projector
The projector is cooling Wait for about 120 seconds until the projector cools
down down.
To power on the projector, press the ON key on the
Standby mode remote controller or the Power key on the control
panel.
Projector powered on
Projector status Operation tips
Normal
Pleas check whether the color wheel door is well
Cover error installed or not. If the problem persists, call the local
service center.
Fan error Call the local service center.
System error Call the local service center.
Projector status Operation tips
Lights off
Ready to light up
Lamp fails to light up Call the local service center.
Lamp life expires Call the local service center.
Indicates the projector
lamp is working
Projector status Operation tips
Normal
Please check for dirty filter, blocked intake or exhaust
Temperature error opening, and fan settings. If the problem persists, call the
local service center.
Projector status Operation tips
Shutter opened
Shutter closed
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