Panasonic DX-800 Fax Manual

Internet fax guide
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Table of Contents

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Facsimile

Operating Instructions

(For Internet Fax)
DX-800
Model No.
Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.
English

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Table of Contents
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Summary of Contents for Panasonic DX-800

  • Page 1: Operating Instructions

    Facsimile Operating Instructions (For Internet Fax) DX-800 Model No. Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. English...
  • Page 2 IMPORTANT INFORMATION When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.
  • Page 3: Table Of Contents

    Table of Contents Getting to Know Your Machine Safety Information......................Precaution........................11 Function Key........................12 External View ........................13 Control Panel ........................14 Pre Installation Information................... 16 Setup as SMTP Mail Server ................17 Setup as POP3 Client ..................18 Internet Communication Features ................
  • Page 4 Table of Contents Installing Your Machine Programming or Retrieving Parameters via Email............50 Using Email to Program or Retrieve Parameters ........... Using a PC to Input the Internet Parameters Remotely ......... To Input the Internet Parameters for the First Time ........To Retrieve the Internet Parameters for Backup ...........
  • Page 5 Table of Contents Basic Operations Sending Documents via LAN ..................89 General Description..................89 Manual Email Addressing................90 One-Touch Email Addressing ................ 91 Abbreviated Email Addressing ............... 92 Directory Search Dialing................. 93 Multi-Station Transmission (Broadcasting)............. 95 Memory Transmission Reservation (Multi-tasking) ........96 Automatic Redialing ..................
  • Page 6 Table of Contents Advanced Features Program Keys ......................... 141 General Description ..................141 Setting for Group Dialing................141 Setting for Deferred Transmission ..............142 Setting for Deferred Polling ................143 Setting for Normal Polling ................144 Setting for One-Touch Key ................145 Setting the POP Access Key .................
  • Page 7 Table of Contents Advanced Features Fax Forward ........................176 Setting Fax Forward ..................176 Ifax Return Receipt......................177 General Description..................177 Network Features Network Scanner ......................178 General Description..................178 Relayed Transmission ....................180 General Description..................180 Relay Network ....................181 Setting up your machine as an Internet Relay Station ........
  • Page 8 Table of Contents Printout Journals and Lists Journals and Lists......................209 General Description ..................209 Transaction Journal ..................209 Individual Transmission Journal (IND. XMT JOURNAL)........ 210 Communication Journal (COMM. JOURNAL)..........213 One-Touch/Abbreviated and Directory Search List ........215 Program List....................218 FAX Parameter List..................
  • Page 9: Getting To Know Your Machine

    Getting to Know Your Machine Safety Information denotes a potential hazard that could result in serious injury or death. WARNING • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.
  • Page 10: Important Safety Instructions

    Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION • TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE. • DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.
  • Page 11: Precaution

    Precaution denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.
  • Page 12: Function Key

    Function Key Any function can be started by first pressing and then enter the function number, or by FUNCTION pressing scroll key repeatedly until the desired function appears on the display. Deferred Communication 1 = XMT 2 = Polling Advanced Communication 1 = Not Used 2 = Confidential Communication 3 - 4 = Not Used...
  • Page 13: External View

    External View Document Sub Tray ADF Door Recording Paper Tray Recording Paper Sub Tray Printer Cover Control Panel Handset (Available as an option, see page 241) Document Return Tray (Set on the upper Recording Paper Cassette) Recording Paper Cassette (Standard) 250-sheet Recording Paper Cassette (Available as an option, see page 241)
  • Page 14: Control Panel

    "." while entering IP - Used to start On-Hook Dialing. (See page 116) Address information. DX-800 DX-800 - Used to switch the machine into energy saving mode. (See page 79) - Used to set Normal, Lighter or Darker. (See page 86) - Used to set Standard, Fine, Super-Fine, Halftone (Fine) or Halftone (S-Fine).
  • Page 15 - Confirm the current communication modes (e.g. Page number, ID, Dialed Telephone number, File number) when the unit is ON LINE. DX-800 DX-800 One-Touch Keys (01-28) - Used for One-Touch Dialing. (See pages 108 and 112) Program Keys (P1-P4) - Used to record long dialing procedures or Group Dialing Number keys.
  • Page 16: Pre Installation Information

    Pre Installation Information Before setting up your Panasonic machine on your network, please read this entire section to be familiar with its functions. Your machine is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN (local area network): •...
  • Page 17: Setup As Smtp Mail Server

    This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: Internet_Fax@fax01.panasonic.com 2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name.
  • Page 18: Setup As Pop3 Client

    • POP Server Name or IP Address • POP User Account Name • POP Password • Email Address of your machine (see Note 1) Email Transmission (from your machine to a PC) ifaxuser@fax01.panasonic.com SMTP01.panasonic.com (SMTP Mail Server) Router(Gateway) SMTP POP02.panasonic.com...
  • Page 19 Pre Installation Information For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. Important: Make a copy of this page and ask the Network Administrator to complete the required information.
  • Page 20 Pre Installation Information Explanation of Contents MAC Address : MAC Address of your machine can be found in the Fax Parameter List printout (press FUNCTION 6 4 IP Address : The Internet Protocol (IP) address assigned to your machine. Subnet Mask : The Subnet Mask number.
  • Page 21: Internet Communication Features

    Internet Communication Features Internet Fax Transmission Your machine allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.
  • Page 22: Direct Smtp (Direct Ifax Xmt)

    Internet Communication Features Direct SMTP (Direct IFAX XMT) Simple Mail Transfer Protocol (SMTP) is used to transfer mail reliably and efficiently. An important feature of SMTP is its capability to transport mail across networks, usually referred to as SMTP mail relay by employing SMTP server.
  • Page 23: Internet Mail Reception

    Internet Communication Features Internet Mail Reception Your machine allows you to receive and print a PC transmitted email automatically or manually, depending on its setup configuration. However, if the received email includes a file attachment in a format other than TIFF-F, such as Word, Excel, Power Point, your machine prints an error message instead.
  • Page 24: Inbound Routing

    Internet Communication Features Inbound Routing Using the Inbound Routing feature, your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 25: Fax Forward

    Internet Communication Features Fax Forward Your machine is capable of transferring all received Internet email or regular G3 fax documents to a pre- programmed G3 fax or a PC destination. Internet Fax Transfer to a G3 Fax G3 Fax Email Transfer to a PC G3 Fax Network Scanner...
  • Page 26: Network Printer

    The second part requires you to install and configure the software on your PC to work with your machine, (See the web site for details about the printer driver installation and operation.) You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax...
  • Page 27: Relayed Transmission

    CD-ROM included with the machine. (Saved under the English\Extra\Tiff Converter folder) The second part requires you to install the software on your PC. (See the web site for details about the software installation and operation.) You can download the Panasonic software from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax...
  • Page 28: Dynamic Host Configuration Protocol (Dhcp)

    Internet Communication Features Dynamic Host Configuration Protocol (DHCP) DHCP is a protocol for dynamically assigning IP addresses to Internet Fax and client PCs. With DHCP, an Internet Fax can automatically acquire a unique IP address each time it connects to a network making IP address management an easier task for network administrators.
  • Page 29: Important Information

    Important Information Your machine uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows. Differences between Internet Fax and Regular Fax A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax.
  • Page 30: Internet Relayed Transmission

    TIFF-F formatted image file. An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax Internet Relayed Transmission To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security.
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  • Page 32: Installing Your Machine

    Installing Your Machine Main Unit and Accessories Unpack the carton and check that you have all the accessories illustrated. Toner Cartridge Recording Paper Tray Machine Operating Instructions Telephone Line Cable Power Cord CD-ROM...
  • Page 33: Installing The Accessories

    Installing the Accessories Final Installed View Recording Paper Tray Hook the projections into the square holes on the machine. Handset [Available as an Option] Handset Cord Handset Cradle [Available as an Option] [Available as an Option] Hook the projections into the square holes on the machine. Connect the cable into the HANDSET jack on the machine.
  • Page 34: Installing The Toner Cartridge

    Installing the Toner Cartridge Unpack the Toner Cartridge and rock it back and forth as shown 5 or 6 times to even the Toner Cartridge toner inside. Remove the protective seal. Note: Pull the seal slowly and straight out. Open the Printer Cover. Printer Cover...
  • Page 35 Installing the Toner Cartridge Align the projections on both sides of the Toner Cartridge with the grooves in the machine as shown and insert the Toner Cartridge into the machine. Note: Lock the Toner Cartridge into place by pressing the handle down and then pushing towards the rear of the machine.
  • Page 36: Loading The Recording Paper

    Loading the Recording Paper How to Load the Recording Paper Paper Specifications In general, most bond papers will produce excellent results. Most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for.
  • Page 37 Loading the Recording Paper How to Load the Recording Paper 1. Load the paper into the Paper Cassette. Slide the paper width guide to the left until it lightly touches the stack of paper Max. Paper Capacity Mark without bending the paper. The paper must fit squarely and firmly between the Paper Width Guide and the right side of the tray.
  • Page 38: Adjusting The Paper Cassette For The Paper Length

    Adjusting the Paper Cassette for the Paper Length How to Adjust the Paper Cassette for the Paper Length The factory default Paper Length setting for the Paper Cassette is on Letter size. To change the paper length to A4 or Legal size, follow the steps below. 1.
  • Page 39: Adjusting The Paper Cassette For The Paper Width

    Adjusting the Paper Cassette for the Paper Width How to Adjust the Paper Cassette for the Paper Width The factory default Paper Width setting for the Paper Cassette is on Letter/Legal size. To change the paper width to A4 size, follow the steps below. 1.
  • Page 40: Connecting The Lan Cable, Telephone Line Cable And Power Cord

    Connecting the LAN Cable, Telephone Line Cable and Power Cord s Power Cord Plug one end of the power cord into an ordinary 3 prong AC outlet and the other end into the receptacle on the rear of the machine. Note: 1.
  • Page 41 Connecting the LAN Cable, Telephone Line Cable and Power Cord External Telephone (Optional) You can connect an additional standard single line telephone to the machine. To connect the telephone, break off the protective tab on the TEL jack. RJ-45 LAN Jack (10Base-T/100Base-TX) LINK Lamp Illuminates when connected to the LAN.
  • Page 42: Setting The Dialing Method (Tone Or Pulse)

    Setting the Dialing Method (Tone or Pulse) Your machine can operate with either of two dialing methods (Tone or Pulse), depending on the type of telephone line you are connected to. If you need to change the dialing method to Tone or Pulse, follow the procedure below.
  • Page 43: Adjusting The Volume

    Adjusting the Volume You can adjust the monitor and ringer volume on your machine. The built-in speaker enables you to hear the dial tone, dialing signals, and busy tone. The ringer sounds when your machine receives a call. Setting the Monitor Volume * MONITOR * ❚...
  • Page 44: User Parameters

    User Parameters General Description Your machine has several basic settings (User Parameters) to help you keep records of the documents you send or receive. For example, the built-in clock keeps the current date and time, and your LOGO and ID Number help to identify you when you send or receive documents.
  • Page 45: Setting Your Logo

    Enter your LOGO (max. 25 characters and digits) by using LOGO the Character keys. PANASONIC❚ P A N A S O N I C If you make a mistake, use to move the cursor one space beyond the incorrect character, press CLEAR then re-enter the new character.
  • Page 46: Setting Your Character Id

    User Parameters Setting Your Character ID If the remote machine has a Character ID capabilities, when you are sending or receiving, your Character ID will appear on the remote machine's display and the remote machine's Character ID will appear on your display.
  • Page 47: Setting Your Id Number (Fax Telephone Number)

    User Parameters Setting Your ID Number (Fax Telephone Number) If the remote machine does not have a Character ID but it has an ID Number, when sending or receiving, your ID Number will appear on the remote machine's display and their ID Number will appear on your display.
  • Page 48: Setting The Internet Parameters

    Setting the Internet Parameters Setting the User (Internet) Parameters Before starting, you will need a completed copy of page 19 (Pre Installation Information). For your machine to be able to operate on the Network properly, the following five (5) Basic Parameters must be pre- programmed into the machine.
  • Page 49: Setting The User Parameters For The Lan Interface

    Setting the Internet Parameters Setting the User Parameters for the LAN Interface Depending on how your machine will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 16 to 20) Parameter Comments DATE &...
  • Page 50: Programming Or Retrieving Parameters Via Email

    Programming or Retrieving Parameters via Email Using Email to Program or Retrieve Parameters This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming Internet Parameters, One-Touch, ABBR Dialing Numbers, Program keys and Journal retrieval from your PC by sending a text email message to your machine.
  • Page 51: To Input The Internet Parameters For The First Time

    Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to your machine's email address. The "Subject" line of the email must be as follows: where the "password"...
  • Page 52 Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time @sender to @end Defines the Sender information to be set in section (2) between @sender to @end block. Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 149).
  • Page 53: To Retrieve The Internet Parameters For Backup

    Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the your machine's email address with the following command in the "Subject" line: where the "password" is the Remote Password programmed in your #get parameters(password)# machine's User Parameters (i.e.
  • Page 54 Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup After receiving the email message requesting the Internet Parameters, your machine sends back an email to the address specified in the "From:" line with the Internet Parameters in the body of the email. Your Machine’s Internet Parameters Email Sample [Delete this header before sending the email.] MMM-dd-yyyy...
  • Page 55 Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup @select-domain to @end Defines up to 10 alternate Domain Names programmed in your machine for the Selectable Domains in section (3) between @select-domain to @end block. @relay-domain to @end Defines up to 10 Domain Names programmed in your machine that have been authorized to access your Internet Fax for Relayed XMT Request in section (4) between @relay-domain to @end block.
  • Page 56: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File After receiving your machine’s email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1.
  • Page 57: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File Your Machine’s Internet Parameters Email Sample [Delete this header before sending the email.] MMM-dd-yyyy Your machine's email address. From This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification.
  • Page 58: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File @sender to @end Defines the Sender information to be set in section (2) between @sender to @end block. Edit, Delete or Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 149).
  • Page 59: Using A Pc To Update The Auto Dialer Remotely

    Programming or Retrieving Parameters via Email Using a PC to Update the Auto Dialer Remotely This feature provides a convenient and an easy way to Update, Backup or Restore the Phone Book data right from your PC by sending a text email message to your machine. Your machine interprets the command that you enter in the "Subject"...
  • Page 60: Deleting The Entire Auto Dialer

    Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in your machine, type the following command in the body of the email message: @command delete @end This command can also be inserted before the @begin to @end block, to erase the entire Auto Dialer data first, then reprogram it with new data.
  • Page 61: To Program One-Touch/Abbr. No. For The First Time

    Programming or Retrieving Parameters via Email To Program One-Touch/ABBR. No. for the First Time Create a script in the message body of a plain text email and send it to your machine's email address.The "Subject" line of the email must be as follows: where the password is the Remote Password programmed in your #set abbr(password)# machine's User Parameters.
  • Page 62 Programming or Retrieving Parameters via Email To Program One-Touch/ABBR. No. for the First Time Explanation of Contents Your machine's email address. From This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Phone Book data and for error message notification.
  • Page 63: To Retrieve One-Touch/Abbr. No. Data For Backup

    Programming or Retrieving Parameters via Email To Retrieve One-Touch/ABBR. No. Data for Backup To retrieve the existing auto dialer data, send a plain text email to your machine's email address with the following command in the "Subject" line: where the "password" is the Remote Password programmed in your #get abbr(password)# machine's User Parameters (i.e.
  • Page 64 Programming or Retrieving Parameters via Email To Retrieve One-Touch/ABBR. No. Data for Backup After receiving the email message requesting the existing auto dialer data, your machine sends back an email to the address specified in the "From:" line with the auto dialer information in the body of the email. Your Machine’s Auto Dialer Email Sample fax@mgcs.co.jp MMM-dd-yyyy 14:15...
  • Page 65: To Edit The Retrieved Or Backup One-Touch/Abbr. No. Data File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup One-Touch/ABBR. No. Data File After receiving your machine email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes. To change or update the auto dialer, follow the steps below: 1.
  • Page 66 Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup One-Touch/ABBR. No. Data File Your machine's email address. From This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the One-Touch/ ABBR.
  • Page 67: Using Email To Retrieve The Journal

    Programming or Retrieving Parameters via Email Using Email to Retrieve the Journal To retrieve the existing Journal data, send an email to your machine's email address with the following command in the "Subject" line: where the "password" is the Remote Password programmed in your #get jnl(password)# machine's User Parameters (i.e.
  • Page 68: Programming Your Machine

    Enter the email address using character keys (up to 60 characters). <01> a b c p a n a s o n i c abc@panasonic.com❚ c o m <01> 9-555 1234❚ Enter the telephone number (up to 36 digits including pauses and spaces).
  • Page 69 Programming Email Address and Telephone Numbers Programming the Auto Dialer Enter the station name using character keys (up to 15 characters). <01> SALES DEPT❚ abc@panasonic.com E P T S A L E S SPACE <01> SALES DEPT❚ 9-555 1234 ONE-TOUCH<...
  • Page 70: Programming The Auto Dialer

    Enter the email address using character keys (up to 60 characters). [022] p a n a s o n i c a b c abc@panasonic.com❚ c o m [022] 9-555 2345❚ Enter the telephone number (up to 36 digits including pauses and spaces).
  • Page 71: Programming The Auto Dialer

    Programming Email Address and Telephone Numbers Programming the Auto Dialer ABBR[❚ ENTER ABBR NO. To record another number, repeat Steps 4 to 8. To return to standby, press STOP 1. If you require a special access number to get an outside line, enter it first and then press NOTE .
  • Page 72: Editing Or Erasing The Auto Dialing Number / Email Address

    One-Touch dialing number / email address. PRESS ONE-TOUCH Select for ABBR dialing number / email address. Enter the station you wish to change. <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL.
  • Page 73 Programming Email Address and Telephone Numbers Editing or Erasing the Auto Dialing Number / Email Address <01>ENTER NAME xyz@panasonic.com Enter a new station name. (See Note 1) <01>ENTER NAME 9-555 3456 P A N A F A X <01> PANAFAX❚...
  • Page 74 One-Touch dialing number / email address. PRESS ONE-TOUCH Select for ABBR dialing number / email address. Enter the station you wish to erase. <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL.
  • Page 75: Printing Out A Directory Sheet

    Your machine prints out the directory sheet. ******************* -DIRECTORY SHEET- ****************** DATE MAR-12-2002 ***** TIME 15:00 ***** 201 555 1234 EMAIL ADDRESS:fax@mgcs.co.jp AMERICA AFRICA ..ASIA CANADA ..BRAZIL JAPAN ..dotted line PANASONIC ********************************************* -HEAD OFFICE - ****** - 201 555 1212- ******...
  • Page 76: Customizing Your Machine

    Customizing Your Machine General Description Your machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully. Some parameters, such as the Resolution and Contrast parameters, can be temporarily changed by simple key operation just before a transmission is made.
  • Page 77: Fax Parameter Table

    Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number CONTRAST Normal Setting the home position of the CONTRAST key. Lighter Darker RESOLUTION Standard Setting the home position for the RESOLUTION. Fine S-Fine Halftone (Fine) Halftone (S-Fine) STAMP Setting the home position of the STAMP key. To select the stamp function when document is stored in memory, see Fax Parameter No.
  • Page 78 Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number RECEIVE MODE Setting the receive mode. FAX/TEL TAM/FAX OPERATOR CALL 20 sec. Selecting the length of time that your machine signals TIMER (rings) for an incoming voice call in Fax/Tel Auto Switching 30 sec.
  • Page 79 Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number COPY REDUCTION Manual Selecting whether the machine performs the copy reduction ratio automatically or manually. Auto Manual : The machine will prompt you for the Zoom ratio (100% to 70%) when making copies. Auto : The machine will automatically determine the reduction ratio according to the length of the...
  • Page 80 REMOTE Invalid Selecting whether or not the machine accepts to update DIAGNOSTIC the firmware or Remote Diagnostics from the remote Valid station. Please ask your Panasonic Authorized Dealer for details. DIAGNOSTIC (----) Setting the password for Remote Diagnostic Mode. PASSWORD Please ask your Panasonic Authorized Dealer for details.
  • Page 81 Valid IFAX RETURN Invalid Selecting whether to send a return receipt when receiving RECEIPT from another Panasonic Internet Fax. Valid EMAIL HEADER Selecting the header information to print when an email is FORMAT received. (Normally used for Troubleshooting. It shows...
  • Page 82 Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number PRINT FORWARDED Inc. Only Selecting whether a memory received fax or email to be DOCUMENT forwarded is always printed or only when forwarding is Always incomplete. TRANSACTION Invalid Selecting whether the machine sends a transaction journal JOURNAL to the pre-programmed email address.
  • Page 83 Customizing Your Machine Fax Parameter Table Setting Parameter Setting Comments Number DIRECT IFAX XMT Invalid Selecting whether to be prompted during One-Touch/ ABBR registration if the station you are programming is to Valid receive Internet Fax directly without going through a Mail Server.
  • Page 84: Basic Operations

    Basic Operations Loading Documents Documents You Can Send In general, your machine will send any document printed on A4, Letter or Legal size paper. Document Size Document Thickness Maximum Size Minimum Size Single sheet: 10.1 in (257 mm) 0.0024 - 0.0060 in (See Note) 5.8 in (148 mm) (0.06 - 0.15 mm)
  • Page 85: How To Load Documents

    Loading Documents How to Load Documents 1. Be sure the document(s) is free of staples, paper clips and is not torn, greasy or covered by foreign objects. 2. Place the document(s) FACE DOWN on the Automatic Document Feeder (ADF) until the leading edge placed into the machine stops.
  • Page 86: Basic Transmission Settings

    Basic Transmission Settings General Description You can temporarily change the transmission settings either before or after you place the document on the ADF. These settings are as follows • Contrast • Resolution • Stamp • Communication Journal After your document(s) have been sent, your machine will automatically return to the preset settings. Contrast Your machine is preset to Normal contrast.
  • Page 87: Verification Stamp

    Basic Transmission Settings Verification Stamp The Verification Stamp helps you to confirm successful transmissions by stamping the bottom of each successfully transmitted page with a small mark. Press STAMP STAMP = Off STAMP = On STAMP: STAMP: 1. When you store a document in memory, the Verification Stamp will stamp on the document if it NOTE is successfully stored in memory.
  • Page 88: Communication Journal (Comm. Journal)

    Basic Transmission Settings Communication Journal (COMM. JOURNAL) A Communication Journal lets you verify if the transmission was successful. You can select the condition to print out the Communication Journal as follows. When you set COMM. JOURNAL = OFF a Communication Journal does not print. When you set COMM.
  • Page 89: Sending Documents Via Lan

    Sending Documents via LAN General Description Document(s) can be sent via LAN to a single or multiple email addresses. The following Email Addressing methods can be selected: • Manual Email Addressing • One-Touch Email Addressing • Abbreviated Email Addressing • Directory Search Email Addressing (Auto Dialer & LDAP) •...
  • Page 90: Manual Email Addressing

    Enter the User portion of the email address and press . The machine will complete the email address with the Default Domain preprogrammed in the User (Internet) Parameters. (i.e. will add "panasonic.com" to the email address) If you want to send to a different Domain, enter the first abc@mgcs.com...
  • Page 91: One-Touch Email Addressing

    One-Touch keys. (See page 68) ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. Press a One-Touch key (01 - 28). <01>(Station name) abc@panasonic.com❚ <01>(Station name) 5551234 If a telephone number is stored into the One-Touch key, the display shows: * STORE * NO.001...
  • Page 92: Abbreviated Email Addressing

    THEN PRESS START 00% Set document(s) face down. [100](Station name) Press and then enter a 3-digit code (001 - 100). ABBR xyz@panasonic.com [100](Station name) 5553456 If a telephone number is stored into the ABBR station, the display shows: * STORE * NO.001...
  • Page 93: Directory Search Dialing

    Enter the full station name or part of a station name by ENTER LETTER(S) using the Character keys. (See page 14) PANA❚ to search for PANASONIC P A N A If you make a mistake, press to erase the CLEAR character then re-enter the correct character.
  • Page 94 Then connects to the LAN and starts sending the email ON LINE * MEM.MXT * message. ID:PANASONIC 1. If your machine sounds an alarm (pi-pi-pi) in Step 2 above, this indicates that the Dialer is Full NOTE (more than 70 full email addresses are entered or 70 transmission reservations including G3 communication have been already reserved).
  • Page 95: Multi-Station Transmission (Broadcasting)

    • Manual Number Dialing, press after each station is entered (up to 70 addresses). <01>(Station name) abc@panasonic.com❚ [100](Station name) xyz@panasonic.com❚ 2 STN(S) ARE SET ADD MORE OR START If you want to confirm the number of stations you have...
  • Page 96: Memory Transmission Reservation (Multi-Tasking)

    • Directory Search Dialing, press after each station is entered (For details, see page 90 to 94) <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET ADD MORE OR START If you want to confirm the number of stations you have •...
  • Page 97: Automatic Redialing

    REDIAL To redial the last email address through memory ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. abc@panasonic.com * STORE * NO.002 PAGES=001 The document is stored into memory with a file number. Then the machine redials and sends to the last dialed...
  • Page 98 Set document(s) face down. MEMORY XMT=ON 1:OFF 2:ON ENTER STATION *CONNECTING* NO.002 ID:abc@panasonic.com Your machine redials and sends to the last dialed email address. NOTE 1. While the unit is displaying "WAIT TO DIAL", you can press to initiate the Network REDIAL connection immediately.
  • Page 99: Selectable Domains

    • Advance registration of up to 10 often used, domain names into the "Selectable Domains" list is required. (See page 49) Ex: To send an email to the Sales Department of Panasonic "sales@panasonic.com" using the "panasonic.com" domain that has been pre-registered in the Selectable Domains list, follow the steps...
  • Page 100 Sending Documents via LAN Selectable Domains 1 STN(S) ARE SET Press to specify other destinations. ADD MORE OR START The document(s) is stored into memory with a file number. (See Note 2) Then connects to the LAN and starts sending the email message.
  • Page 101: Internet Fax Delivery Notice (Mdn)

    1:OFF 2:ON ENTER STATION(S) THEN PRESS START 00% Dial by any combination of the following methods: <01>(Station name) • One-Touch Dialing panasonic.usa@panas • Abbreviated Dialing • Directory Search Dialing, press after each email address is entered. • Manual Number Dialing, press after each station is entered (up to 70 addresses).
  • Page 102: Returned Email

    Sending Documents via LAN Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction. Failure Report Sample (User unknown)
  • Page 103: Using A Mailing List

    Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.
  • Page 104: Sending Documents Via Telephone Line

    Sending Documents via Telephone Line General Description You can choose either Memory or Direct Transmission. Use Memory Transmission if: • You want to send the document to multiple stations. • You have to retrieve the document immediately. • You want to take advantage of Dual Operation design. Use Direct Transmission if: •...
  • Page 105: Memory Transmission

    Sending Documents via Telephone Line Memory Transmission Your machine quickly stores the document into the machine's memory. Then, starts to dial the telephone number. If the transmission fails, your machine will re-transmit the remaining unsuccessful page(s) automatically. Store document Transmit Receive in memory Destination A...
  • Page 106 Sending Documents via Telephone Line Memory Transmission 4. To stop the transmission, press STOP The display shows: COMMUNICATION STOP ? 1:YES 2:NO Press to stop the transmission. The document you stored will be erased automatically. If you do not want to erase the documents, change the setting of Fax Parameter No. 31 (INC. FILE SAVE) to "Valid"...
  • Page 107: Manual Number Dialing

    Sending Documents via Telephone Line Memory Transmission Manual Number Dialing To dial the telephone number manually, follow the steps below. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. Enter a telephone number from the keypad. TEL. NO. (Up to 36 digits) 5551234❚...
  • Page 108: Abbreviated Dialing

    Sending Documents via Telephone Line Memory Transmission One-Touch Dialing One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One- Touch keys, see page 68. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 109 Enter the full station name or part of a station name by ENTER LETTER(S) using the Character keys. (See page 14) PANA❚ for searching PANASONIC P A N A (01)PANASONIC 5553456 repeatedly until the display shows the station name you want to send to.
  • Page 110 Sending Documents via Telephone Line Memory Transmission Multi-Station Transmission (Broadcasting) If you have to send the same document(s) to multiple stations, you can save time in feeding the document(s) by using memory transmission. That is, you can store the document(s) into memory and then send it to the station(s) automatically.
  • Page 111: Direct Transmission

    Sending Documents via Telephone Line Direct Transmission If your machine's memory is full or you wish to send the document immediately, use Direct Transmission. Manual Number Dialing (Direct Transmission) To dial the telephone number manually, follow the steps below. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 112 Sending Documents via Telephone Line Direct Transmission One-Touch Dialing (Direct Transmission) One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One- Touch keys, see page 68. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 113 Sending Documents via Telephone Line Direct Transmission Abbreviated Dialing (Direct Transmission) Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 70.
  • Page 114 Enter the full station name or part of a station name by ENTER LETTER(S) using the Character keys. (See page 14) PANA❚ for searching PANASONIC P A N A (01)PANASONIC 5553456 repeatedly until the display shows the station name you want to send to.
  • Page 115: Voice Mode Transmission

    Sending Documents via Telephone Line Voice Mode Transmission If you wish to send the document after talking with other party, use Voice Mode Transmission. Your machine requires an optional fax handset or an external telephone. Off-Hook Dialing For Off-Hook Dialing, follow the steps below. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 116 Sending Documents via Telephone Line Voice Mode Transmission On-Hook Dialing For On-Hook Dialing, follow the steps below. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. * MONITOR * ❚ You will hear dial tone through the monitor speaker. Dial the telephone number from the keypad.
  • Page 117: Transmission Reservation

    Sending Documents via Telephone Line Transmission Reservation You can do the following while sending a document from memory or receiving a document. • Reserve the next transmission into memory. (Up to 70 different files) • Reserve a priority transmission. Memory Transmission Reservation (Multi-tasking) If your machine is on-line busy transmitting from memory, receiving or printing received documents, you can reserve a transmission by the following procedure.
  • Page 118 Sending Documents via Telephone Line Transmission Reservation Direct Transmission Reservation (Priority Transmission Reservation) If you are in a rush to send an urgent document, however there are many files in the memory, use Direct Transmission Reservation to send the urgent document. The urgent document will be sent immediately after the current communication is finished.
  • Page 119 Sending Documents via Telephone Line Transmission Reservation To cancel the direct transmission reservation Make sure the document is on the ADF. DIRECT XMT RESERVED <01>(Station name) CANCEL XMT RESERVE ? 1:YES 2:NO and then remove the document from ADF.
  • Page 120: Redialing

    Sending Documents via Telephone Line Redialing Automatic Redialing If a busy line is detected, the machine will redial the number up to 5 times WAIT TO DIAL NO.001 at 3 minutes interval. However, if a busy line is not detected, the machine <01>(Station name) will redial only one time.
  • Page 121 Sending Documents via Telephone Line Redialing To redial the last dialed number through ADF ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. MEMORY XMT=ON 1:OFF 2:ON ENTER STATION PRESS START TO DIAL 5551234 * DIALING * 5551234 Your machine starts to dial the last dialed number. NOTE 1.
  • Page 122: Receiving Documents Via Lan

    Receiving Documents via LAN General Description Your machine offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. Your machine also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server.
  • Page 123 • License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC. If you do not agree to all the terms of this agreement, do not use the software and destroy all of the copies thereof.
  • Page 124: Receiving Email From A Pop Server

    Receiving Documents via LAN Receiving Email from a POP Server Your machine offers a choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. Setting the POP Parameters Set the parameters pertinent to the POP server (Fax Parameters No. 146 to 149). No.
  • Page 125 Receiving Documents via LAN Receiving Email from a POP Server 148 DEL POP RCV MAIL 2:VALID 148 DEL POP RCV MAIL for “INVALID” 2:VALID for “VALID” 149 DEL POP ERR MAIL 1:INVALID 149 DEL POP ERR MAIL for “INVALID” 1:INVALID for “VALID”...
  • Page 126: Unattended Reception From The Pop Server

    If POP server received new mail, the machine will display ON LINE * RCV * the number of mails on the server, then receive and print ID:abc@panasonic.com the email. 1. If you program a user name and password in the Program key, you can receive mail from the NOTE POP server using a user name other than the name set as the user parameter.
  • Page 127: Receiving Documents Via Telephone Line

    Receiving Documents via Telephone Line Reception Modes You can select one of the four modes as shown below. Conditions Suggested Reception Mode Settings You normally receive Telephone Mode Fax Parameter No. 17 set to 1: only voice calls. Tel. You can answer the incoming call via an External Telephone (Optional).
  • Page 128: Telephone Mode

    Receiving Documents via Telephone Line Telephone Mode When your machine is set to this mode, your machine will not receive documents automatically. If you receive a fax call, follow the procedure below to receive documents manually. Setting the Telephone Mode Change Fax Parameter No.
  • Page 129: Fax / Tel Auto Switching Mode

    Receiving Documents via Telephone Line Fax / Tel Auto Switching Mode When your machine is set to this mode, your machine will switch to document reception or voice communication automatically. Setting the Fax / Tel Auto Switching Mode Change Fax Parameter No. 17 (RECEIVE MODE) to 3: Fax / Tel SW. (See page 78) Operation of Fax / Tel Auto Switching Mode If it is a Fax call,...
  • Page 130: Fax Mode

    Receiving Documents via Telephone Line Fax Mode When your machine is set to this mode, it will immediately begin to receive documents automatically when a call is received. Setting the Fax Mode Change Fax Parameter No. 17 (RECEIVE MODE) to 2: Fax. (See page 78) Operation of Fax Mode Your machine will begin receiving automatically when a fax call is received.
  • Page 131 Receiving Documents via Telephone Line TAM (Telephone Answering Machine) Interface Mode Setting the TAM Interface Mode Change Fax Parameter No. 17 (RECEIVE MODE) to 4: TAM / FAX. (See page 78) Operation of TAM Interface Mode If it is a Fax call, When your TAM and Fax receives an incoming call, the TAM always answers the call first and then the TAM plays the OGM (Outgoing Message) recorded in your TAM to...
  • Page 132: Print Reduction

    Receiving Documents via Telephone Line Print Reduction This machine can use Letter, Legal or A4 size plain paper for recording. Sometimes, oversized documents sent to you by the other parties cannot be printed within a single page. When this occurs, the document will be divided into separate pages.
  • Page 133: Receiving Oversize Documents

    Receiving Documents via Telephone Line Receiving Oversize Documents If the received document is extremely long (over 39% longer than the recording paper), the document will be divided into separate pages. When printing on separate pages, the bottom 0.4 in (10 mm) of first page will be overlapped on top of the next page.
  • Page 134: Substitute Memory Reception

    Receiving Documents via Telephone Line Substitute Memory Reception If the recording paper runs out or jams or if the toner runs out during reception, the machine automatically starts receiving documents into its image data memory. Stored documents are printed automatically after replacing the recording paper or the toner cartridge.
  • Page 135: Making Copies

    Making Copies Your machine has a copy function which can make single or multiple copies. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. COPY NO. OF COPY=1 Enter the number of copies (max. 99). COPY NO. OF COPY=10 * STORE * NO.005 PAGES=001...
  • Page 136: Advanced Features

    Advanced Features Timer Controlled Communications General Description You can send a document to one or multiple stations at any preset time within the next 24 hours. Up to 70 built-in timers can be set for deferred transmission and deferred polling. Deferred Transmission ENTER STATION(S) THEN PRESS START 00%...
  • Page 137: Deferred Polling

    Timer Controlled Communications Deferred Polling DEFERRED COMM. (1-2) ∨ ∧ ENTER NO. OR DEFERRED POLLING ❚ : START TIME Enter the start time from the keypad. DEFERRED POLLING (Use a 4-digit, 24-hour clock) PASSWORD=❚❚❚❚ (3:30 a.m.) and 0 3 3 0 Enter a 4-digit polling password.
  • Page 138: Polling

    Polling General Description Polling means calling other station(s) to retrieve a document. The other station must know in advance that you will call and must have a document set on the ADF or stored in the memory. You may need to set a polling password, shared by the other station, to ensure security.
  • Page 139: Preparing To Be Polled

    Polling Preparing to be Polled In order to let other stations poll your machine, you must prepare your machine with a document stored in memory. Be sure to set the polling password before storing the document into memory. After being polled, the documents stored in the memory will be erased automatically.
  • Page 140: To Poll Documents From Another Station

    Polling To Poll Documents from Another Station The following procedure lets you poll a document from one or multiple stations. Be sure to set the polling password before polling. (See page 138) POLLING NO.=❚ 1:POLLING 2:POLLED POLLING PASSWORD=1234 Enter a 4-digit polling password. (See Note 2) POLLING PASSWORD=1111 1 1 1 1...
  • Page 141: Program Keys

    Program Keys General Description Your fax machine has special Program Keys. These keys are useful if you frequently need to send or poll the same group of stations. You can use these keys to store a One-Touch group key, a sequence of stations to be polled, a deferred transmission or polling sequence or an additional One-Touch key.
  • Page 142: Setting For Deferred Transmission

    Program Keys Setting for Deferred Transmission To set a Program Key for deferred transmission PROGRAM (1-5) ∨ ∧ ENTER NO. OR PROGRAM[P ] PRESS PROGRAM KEY PROGRAM[P1] NAME ENTER NAME Enter the station name (up to 15 characters) by using the PROGRAM[P1] Character keys.
  • Page 143: Setting For Deferred Polling

    Program Keys Setting for Deferred Polling To set a Program Key for deferred polling PROGRAM (1-5) ∨ ∧ ENTER NO. OR PROGRAM[P ] PRESS PROGRAM KEY PROGRAM[P1] NAME ENTER NAME Enter the station name (up to 15 characters) by using the PROGRAM[P1] Character keys.
  • Page 144: Setting For Normal Polling

    Program Keys Setting for Normal Polling To set a Program Key for normal polling PROGRAM (1-5) ∨ ∧ ENTER NO. OR PROGRAM[P ] PRESS PROGRAM KEY PROGRAM[P1] NAME ENTER NAME Enter the station name (up to 15 characters) by using the PROGRAM[P1] Character keys.
  • Page 145: Setting For One-Touch Key

    9-555 1234❚ 9 PAUSE 5 5 5 SPACE 1 2 3 4 Enter the email address using character keys (up to 60 [P1]PROG.A characters). abc@panasonic.com❚ EMAIL a b c p a n a s o n i c c o m...
  • Page 146: Setting The Pop Access Key

    Program Keys Setting the POP Access Key This function allows others to share your machine to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Keys (P1 to P4). They will be able to retrieve their emails by simply pressing the associated Program Key.
  • Page 147: Using The Pop Access Key

    If the POP server has not received any new mail, the NO NEW MAIL following message is displayed. If POP server received new mail, the machine will display 1 NEW MAIL(S) the number of mails on the server, then receive and print the email. ON LINE * RCV * ID:abc@panasonic.com...
  • Page 148: Changing Or Erasing The Program Key Settings

    Program Keys Changing or Erasing the Program Key Settings To change the settings in a Program Key, follow the procedure on setting a Program Key on pages 141 to 145. • Start time or station(s) for deferred transmission • Station(s) for normal polling •...
  • Page 149: Sender Selection

    Enter your User Name (max. 25 characters and digits) by ENTER USER NAME using character keys. (See page 14) 12 PANASONIC SALES❚ P A N A S O N I C SPACE (See Note 1) S A L E S Enter an email address to be printed on the "From"...
  • Page 150 Sender Selection Setting the Sender Selection ENTER USER NAME 13 ❚ To record another User Name, repeat step 6 to 9. To return to standby, press STOP NOTE 1. Use to copy the default User Name that was programmed in the User Parameters. COPY You can add the department name following the default User Name.
  • Page 151: Sending Document With Sender Selection

    ∨ ∧ ENTER NO. OR Enter a number or use to select the User Name 12 PANASONIC SALES abc@panasonic.com that you want to use. (See Note 2) The document is sent as an email message with the selected user name and/or email address appearing in the "From"...
  • Page 152: Printing The Sender Selection List

    Sample Sender Selection List (Prints following the Fax Parameter List *************** -FAX PARAMETER LIST- ***************** DATE MAR-12-2002 ***** TIME 15:00 ***P.02 SENDER SELECTION LIST USER NAME EMAIL ADDRESS Panafax Sales sales@panasonic.com Panafax Service service@panasonic.com Panafax Accounting account@panasonic.com Panafax Engineering engneering@panasonic.com...
  • Page 153: Subject Line Entry

    • Manual Number Dialing, press after each station is entered (up to 70 addresses). <01>(Station name) abc@panasonic.com❚ ENTER SUBJECT OR PRESS START TO SEND Enter the Subject (max. 40 characters and digits) by using the Character keys. (See page 14) To use the Default...
  • Page 154 Subject Line Entry Sending Email with Subject Line Entry * STORE * NO.001 PAGES=001 * STORE * COMPLETED PAGES=001 The document(s) is stored into memory with a file number. Then connects to the LAN and starts sending the email ON LINE * MEM.MXT * message.
  • Page 155: Inbound Routing

    Inbound Routing Setting the Routing Parameters Your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line. To use this feature, the Fax Parameter No.
  • Page 156 Inbound Routing Setting the Routing Parameters 153 TSI ROUTING for “INVALID” 1:INVALID 153 TSI ROUTING 2:VALID for “VALID” 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT for “ORIGINATOR” 1:ORIGINATOR 154 ROUTE HEADER FMT 2:RELAY STATION for “RELAY STATION” 155 PRINT ROUTED DOC 1:INC.
  • Page 157: Entering One-Touch/Abbreviated Dialing Numbers For Inbound Routing

    ADDRESS" and "ENTER TEL. NO."), ENTER TEL. NO. EMAIL press Enter an email address (up to 60 characters) or a <01> telephone number (up to 36 digits). abc@panasonic.com❚ <01> 55512342762❚ <01>ENTER NAME abc@panasonic.com <01>ENTER NAME 55512342762 Enter the station name using character keys <01>...
  • Page 158 Inbound Routing Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing Enter the sub-address (up to 20 characters) and press ROUTING: SUB-ADDRESS 1234567 ROUTING: TSI ❚ Enter a Numeric ID (TSI) (up to 20 characters) and press ROUTING: TSI 1234567 To return to standby, press STOP ONE-TOUCH<...
  • Page 159: Edit File Mode

    20:30 [001] MEM. DEF. XMT MAR-12 13:20 22:30 [011] [012] [013] [016] [017] -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of Contents (1) File number : If the file is now being executed, a "*" is indicated on the left of the file number.
  • Page 160: Viewing The Contents Of A File List

    Edit File Mode Viewing the Contents of a File List To view the contents of a file list on the display without printing it, follow the steps below. EDIT FILE MODE (1-6) ∨ ∧ ENTER NO. OR 1:FILE LIST? PRESS SET TO SELECT FILE LIST 1:PRINT 2:VIEW ∨...
  • Page 161: Changing The Start Time Or The Station Of A File

    Edit File Mode Changing the Start Time or the Station of a File To change the start time and/or stations in a communication file, follow the steps below. EDIT FILE MODE (1-6) ∨ ∧ ENTER NO. OR ∨ ∧ ENTER FILE NO.OR FILE NO.=❚❚❚...
  • Page 162 Edit File Mode Changing the Start Time or the Station of a File 1. Your machine cannot change the start time and/or stations in the file while it is being sent or NOTE waiting to redial. 2. If the file is not a Deferred Communication File, the following message is shown on the display. SET DEFERRED COMM.? 1:YES 2:NO Press...
  • Page 163: Deleting A File

    Edit File Mode Deleting a File To delete the file in memory, follow the steps below. EDIT FILE MODE (1-6) ∨ ∧ ENTER NO. OR ∨ ∧ ENTER FILE NO.OR FILE NO.=❚❚❚ ∨ ∧ Enter the file number or use to select the file ENTER FILE NO.OR FILE NO.=001...
  • Page 164: Printing Out A File

    Edit File Mode Printing Out a File To print the contents of the communication file, follow the steps bellow. EDIT FILE MODE (1-6) ∨ ∧ ENTER NO. OR ∨ ∧ ENTER FILE NO.OR FILE NO.=❚❚❚ ∨ ∧ Enter the file number or use to select the file ENTER FILE NO.OR FILE NO.=001...
  • Page 165: Adding Documents Into A File

    Edit File Mode Adding Documents into a File To add documents into the file, follow the steps bellow. ENTER STATION(S) THEN PRESS START 05% Set document(s) face down. EDIT FILE MODE (1-6) ∨ ∧ ENTER NO. OR ∨ ∧ ENTER FILE NO.OR FILE NO.=❚❚❚...
  • Page 166: Retry An Incomplete File

    Edit File Mode Retry an Incomplete File If a memory communication has been unsuccessful due to a busy line or no answer, the document you stored is automatically erased from memory after the last redial. If you need to retain the document even if the communication failed, change the setting of Fax Parameter No.
  • Page 167: Access Code

    Access Code General Description The Access Code prevents an unauthorized user from operating the machine. Once a 4-digit Access Code is registered, no one can operate the machine without entering the correct access code. Automatic Receiving, however, is always available. After you complete any operation, such as mode setting or transmission, and the display returns to standby, you have to re-enter the access code in order to use the machine again.
  • Page 168: Operating Your Machine With The Access Code (Restrict All Operations)

    Access Code Operating Your Machine with the Access Code (Restrict all Operations) Enter the Access Code. MAR-12-2002 15:00 ACCESS CODE=❚ 1 2 3 4 MAR-12-2002 15:00 ACCESS CODE=**** MAR-12-2002 15:00 Now you can operate the machine normally. Operating Your Machine with the Access Code (Restrict Access of Fax Parameters Only) The machine can restrict the operation of setting/printing the Fax Parameters only.
  • Page 169: Receive To Memory

    Receive To Memory General Description This feature is used to secure all received documents by storing them into the memory. To print out the document from memory, the authorized operator must enter the correct password. Setting the RCV To Memory Password SET MODE (1-8) ∨...
  • Page 170: Printing Out Documents

    Receive To Memory Printing Out Documents After receiving a document with the Receive To Memory feature, the following message will appear on the display. MESSAGE IN MEMORY < RCV TO MEMORY > To print the document, follow the steps below. SELECT MODE (1-9) ∨...
  • Page 171: Distinctive Ring Detector (Drd)

    Distinctive Ring Detector (DRD) General Description Your machine has a special feature in conjunction with an optional service provided by many local telephone companies. It can distinguish up to 4 telephone numbers with a corresponding ring pattern identifying each number. "DRD" lets you provide multiple phone numbers, one for your fax, business or personal use with only one single phone line.
  • Page 172: Fax Cover Sheet

    Fax Cover Sheet General Description A Fax Cover Sheet can be automatically attached to your transmit document(s) that shows the recipient's name, originator's name and the number of pages attached. Transmitted as: Received as: Header P.01 Header P.02 Page 1 Page 2 Cover Page 1...
  • Page 173 Fax Cover Sheet Sample ***** FACSIMILE COVER SHEET ***** MAR-12-2002 15:00 Message To: SALES DEPT. Message From: PANASONIC 201 555 1212 Page(s) Following This Cover Page Explanation of Contents (1) Starting time of communication. (2) Recorded name in the One-Touch, ABBR. No. or dialed telephone number.
  • Page 174: Pin Code Access

    PIN Code Access General Description If your PBX requires a PIN (Personal Identification Number) code to get an outside line, your machine can be set to prompt the user to enter a PIN code before any dialing. Selecting the Access Method (Prefix or Suffix) SET MODE (1-8) ∨...
  • Page 175: Dialing With A Pin Code

    PIN Code Access Dialing with a PIN Code ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. Dial by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing, press after each station is entered (Up to 70 stations) •...
  • Page 176: Fax Forward

    <01>(Station name) number. 5551234 [100](Station name) xyz@panasonic.com 1. When the Fax Forward feature is set, the one-touch or the abbreviated dialing number is NOTE restricted from editing. Please change this function to “Invalid” when you would like to edit the telephone number.
  • Page 177: Ifax Return Receipt

    150 IFAX RET RECEIPT 1:INVALID for “INVALID” 1. Your machine sends the Ifax Return Receipt only when receiving from another Panasonic NOTE brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "2:VALID".)
  • Page 178: Network Features

    You can import Fax images by using your machine transmission function. Storing a specific email address into a One-Touch Key/Program Key allows you to import picture images by pressing a single key. Internet Fax DX-800 Images Images ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 179 To be able to use this function, install the Printer Driver and LPR software downloaded from the web site first. (See page 26) Internet Fax DX-800 Select your machine as your default printer on the PC. From any software application, instruct your PC to print to your machine.
  • Page 180: Relayed Transmission

    Relayed Transmission was successful. Example 2: Fax Server (Intranet Relay Transmission) Mail Server DX-800 (1) Initiate a Relay Transmission via email to the Mail Server (2) Mail Server transfers the email to your machine with relay instructions to transmit to a G3 machine...
  • Page 181: Relay Network

    With this simple network using two Relay Stations, you can send a document with one operation to any combination of stations in the network via the London Relay Station and/or Singapore Relay Station. London New York Email Address: ifax@london.panasonic.co.uk Email Address: ifax@newyork.panasonic.com Host Name: newyork...
  • Page 182 Table 2, 3 and 4 are sample settings for the Sample Network shown in Figure 1. Table : Sample Parameter and Phone Book Dialing Number Table for New York (Originating Station) Telephone Number : 212 111 1234 Email Address(SMTP) : ifax@newyork.panasonic.com Host Name : newyork Relay XMT Password : usa-rly Station Name...
  • Page 183: Setting Up Your Machine As An Internet Relay Station

    In the example above, the Relayed XMT Request will be accepted only from the email addresses that include the Domain Name of rdnn.mgcs.co.jp, rdmg.mgcs.co.jp or panasonic.com. 1. This should be different than your machine's Email Address used to receive regular email /...
  • Page 184: Setting Up Your Machine For Relayed Transmission

    Relayed Transmission Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address (ABBR No.) by the following procedure. To set a One-Touch/ABBR for Relayed Transmission Request 1:ONE-TOUCH 2:ABBR NO.
  • Page 185 Relayed Transmission Setting Up Your Machine for Relayed Transmission Enter the 3-digit Abbreviated number of the Relay Station that you want to assign to this End Receiving Station. The Abbreviated number must contain the Relay XMT Password of the Relay Station. <01>...
  • Page 186: Sending Documents Via Internet Relay

    * STORE * COMPLETED (Telephone number) TOTAL PAGES=005 [see Note 1] Relay Station : uk-rly@london.panasonic.co.uk After the Relay Station completes its transmission to the End Receiving Station(s), your machine receives a COMM. ON LINE *MEM.XMT* Journal from the Relay Station.
  • Page 187 Relayed Transmission Sending Documents via Internet Relay To a Location That Does Not Have a Pre-programmed Relay Station ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. RELAY XMT ENTER RELAY STATION Assign a Relay Station by either one of the following [001]LONDON RELAY methods.
  • Page 188 (Telephone number) * STORE * COMPLETED [see Note 1] TOTAL PAGES=005 Relay Station : uk-rly@london.panasonic.co.uk After the Relay Station completes its transmission to the End Receiving Station(s), your machine receives a COMM. Journal from the Relay Station. ON LINE *MEM.XMT*...
  • Page 189: Sending Document(S) From A Pc To A G3 Fax Machine

    The Internet Relay Station (your machine) must be properly setup with all the required parameters. To send a Relayed Transmission from your PC using your email application, follow the example below. Ex: In the "To:" box of your email application, type the following: sg-rly#81331111234@singapore.panasonic.co.sg sg-rly#*001@singapore.panasonic.co.sg • Relay XMT Password:sg-rly •...
  • Page 190 Ifax Mailer, allows you to automatically create TIFF files by pressing one button form the TIFF Converter for the Internet FAX. You can download the Panasonic's TIFF Converter and ifax Mailer software and their respective User's Guides from any of the following URL addresses.
  • Page 191: Printouts And Reports

    R-OK STOCKHOLM 001/001 00:00:15 R-OK ROMA 001/001 00:00:15 - PANASONIC - *************************************** - HEAD OFFICE - ****** - 201 555 1212 - ******* Explanation of Contents Indication of communication mode Start time of communication End time of communication File number...
  • Page 192 Relayed Transmission Printouts and Reports Sample Relayed Transmission Notification Email to a Manager Month, dd, yyyy Explanation of Contents Email address of the sender's Internet Fax (Your machine) or PC End Receiving Station's G3 fax telephone number(s)
  • Page 193: Selective Reception

    Selective Reception General Description Your machine has a special feature, Selective Reception, which can prevent the receiving of unnecessary documents (i.e. junk fax, direct mail, etc.). Before receiving the document, the last 4 digits of the ID Number received from the sending machine will be compared with the last 4 digits of the telephone number programmed in each One-Touch or Abbreviated station.
  • Page 194: Password Communications

    To use Password Reception, you must set a 4-digit receiving password in advance. The password must be shared with the other compatible Panasonic machine(s). If the password in your machine does not match the receiving password in the other compatible Panasonic machine(s), the reception will fail. Once you set password reception and set the parameter to "ON", it stays until you change the setting to "OFF".
  • Page 195: Setting Password Transmission

    Password Communications Setting Password Transmission To set transmission password and parameter, SET MODE (1-8) ∨ ∧ ENTER NO. OR FAX PARAMETER(1-174) NO.=❚ 43 PASSWORD-XMT ❚❚❚❚ Enter a 4-digit Transmission Password. 43 PASSWORD-XMT 1:OFF 1234 and press 1 2 3 4 43 PASSWORD-XMT 1:OFF 1234...
  • Page 196: Setting Password Reception

    Password Communications Setting Password Reception To set the receiving password and parameter, SET MODE (1-8) ∨ ∧ ENTER NO. OR FAX PARAMETER(1-174) NO.=❚ 44 PASSWORD-RCV ❚❚❚❚ Enter a 4-digit Receiving Password. 44 PASSWORD-RCV 1:OFF 1234 and press 1 2 3 4 44 PASSWORD-RCV 1:OFF 1234...
  • Page 197: Using Password Transmission

    Password Communications Using Password Transmission To use Password Transmission, you can select PASSWORD-XMT “OFF” or “ON” for each Transmission by following the procedure below. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. SELECT MODE (1-9) ∨ ∧ ENTER NO. OR PASSWD-XMT=OFF 1:OFF 2:ON PASSWD-XMT=OFF...
  • Page 198: Using Password Reception

    Password Communications If your machine's Transmission Password coincides with the other station's Transmission Password, your machine starts sending the document. When transmission is completed, PASSWORD-XMT returns to standard setting (“OFF” or “ON”). Using Password Reception There is no additional operation required once you set the parameter by following the procedure on page 196.
  • Page 199: Confidential Mailbox

    2000 Conf.Code 1000 Compatibility with Other Machines Table 1 shows a list of compatible Panasonic models which have the Confidential Mailbox feature. It also shows whether or not special settings are required. Table 1 : Confidential Mailbox Requirement Compatible Model...
  • Page 200: Sending A Confidential Document To A Remote Station's Mailbox

    Confidential Mailbox Sending a Confidential Document to a Remote Station's Mailbox ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. CONF. COMM. (1-5) ∨ ∧ ENTER NO. OR CONFIDENTIAL XMT CONF. CODE=❚❚❚❚ Enter a 4-digit Confidential Code. CONFIDENTIAL XMT CONF.
  • Page 201: Polling A Confidential Document From A Remote Station's Mailbox

    Confidential Mailbox Polling a Confidential Document from a Remote Station's Mailbox After you have been informed that someone has transmitted a confidential document to a remote station's mailbox, you can poll the confidential document from the remote station by following the procedure below. CONF.
  • Page 202: Receiving A Confidential Document To Your Machine's Mailbox

    ** NOTICE OF CONFIDENTIAL DOCUMENT HELD ** FILE NO. RECEIVED FROM PAGES TIME RECEIVED PANAFAX MAR-12 15:00 -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of Contents (1) File number : 001 to 999 (2) Received remote station's ID...
  • Page 203: Storing A Confidential Document In Your Machine's Mailbox

    Confidential Mailbox Storing a Confidential Document in Your Machine's Mailbox Use the following procedure to store a document in a confidential mailbox in your machine. Once the confidential document is stored in your machine, it can be polled by another machine. ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
  • Page 204: Printing Out A Confidential Document From Your Machine's Mailbox

    Confidential Mailbox Printing Out a Confidential Document from Your Machine's Mailbox After you have been notified that someone has transmitted a confidential document to your machine's mailbox, use the following procedure to print out the confidential document. CONF. COMM. (1-5) ∨...
  • Page 205: Deleting A Confidential Document Stored In Your Machine's Mailbox

    Confidential Mailbox Deleting a Confidential Document Stored in Your Machine's Mailbox If your memory becomes full, or you just want to clean out your confidential documents, you may delete one or more confidential faxes stored in your machine by using the following procedure. There are two types of confidential file deletions, one is to delete the file individually by its Confidential Code, and the other is to delete all confidential files in memory.
  • Page 206: Sub-Addressing

    You can customize the Automatic Routing to any combination of LAN (Local Area Network), PSTN (Public Switched Telephone Network) or PBX Extension with Panasonic Internet Fax capable models and/or HydraFax/LaserFAX Routing Table (Please refer to the operating instructions of the applicable Panasonic models and/or the HydraFax/LaserFAX User Manual).
  • Page 207: To Set The Sub-Address Into A One-Touch/Abbr. Dialing Numbers

    Sub-addressing To set the Sub-address into a One-Touch/ABBR. Dialing Numbers 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH to select “One-Touch”. to select “ABBR.NO.”. <01> ENTER TEL. NO. Enter the telephone number, press then enter FLASH the Sub-address. (Up to 20 digits) (Up to 36 digits including telephone number, pauses, spaces, FLASH and Sub-address) <01>...
  • Page 208: To Send A Document With Sub-Address

    Sub-addressing To send a Document with Sub-address Using One-Touch/ABBR. Number Dialing The operation is the same as for normal dialing ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. <01>(Station name) 5551234s2762 * STORE * NO.001 PAGES=001 The document is stored into memory and your machine starts to dial the number of the station and sends the document(s) with Sub-addressing information.
  • Page 209: Printout Journals And Lists

    Printout Journals and Lists Journals and Lists General Description To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your machine is equipped to print the following journals and lists: Transaction Journal, Individual Transmission Journal, Communication Journal, One-Touch/Abbreviated/Directory Search No.
  • Page 210: Individual Transmission Journal (Ind. Xmt Journal)

    Journals and Lists Individual Transmission Journal (IND. XMT JOURNAL) An Individual Transmission Journal contains the information on the latest transmission. PRINT OUT (1-7) ∨ ∧ ENTER NO. OR 6:IND. XMT JOURNAL? PRESS SET TO PRINT * PRINTING * IND. XMT JOURNAL...
  • Page 211 TEL XMT MAR-12 20:19 C8444B0577000 << CONTINUE >> (13) -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* (15) (14) Sample Individual Transmission Journal (IND. XMT JOURNAL) ************** -IND. XMT JOURNAL- **************** DATE MAR-12-2002 ***** TIME 15:00 *********...
  • Page 212 Journals and Lists Individual Transmission Journal (IND. XMT JOURNAL) Explanation of Contents Printout date Printout time Journal number Communication result : "OK" indicates that the communication was successful. "BUSY" indicates that the communication has failed because of busy line. "STOP" indicates that STOP was pressed during communication. "P-OK"...
  • Page 213: Communication Journal (Comm. Journal)

    DURATION ABBR NO. <01> SERVICE DEPT. 001/001 00:01:30 <02> SALES DEPT. 001/001 00:01:25 <03> ACCOUNTING DEPT. 000/001 00:01:45 ¤ BUSY 021 111 1234 000/001 00:00:00 - PANASONIC - ************************************* - HEAD OFFICE - ****** - 201 555 1212 - *******...
  • Page 214 Journals and Lists Communication Journal (COMM. JOURNAL) Explanation of Contents Indication of communication mode Start time of communication End time of communication File number : 001 to 999 (When the communication is stored into memory, a file number is assigned for each communication.) Station number : Sequential number of the Stations.
  • Page 215: One-Touch/Abbreviated And Directory Search List

    Journals and Lists One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. PRINT OUT (1-7) ∨ ∧ ENTER NO. OR 2:ONE-TCH/ABBR LIST? PRESS SET TO PRINT 1:ONE-TOUCH/ABBR NO. 2:DIR.
  • Page 216 Panafax2 panafax2@rdnn.mgcs.mei.co.jp 1773 +81 0467 5251 1234 NO. OF STATION = 05 (4) -PANASONIC ************************************************-HEAD OFFICE - ***** - 201 555 1212- ********* Sample ABBR. Number List *************** -ABBR NO. LIST- ******************* DATE MAR-12-2002 ***** TIME 11:11 *** P.01 ABBR STATION NAME EMAIL ADDRESS / TELEPHONE NO.
  • Page 217 1773 +81 0467 5251 1234 NO. OF STATIONS = 005 (4) -PANASONIC ************************************************-HEAD OFFICE - ***** - 201 555 1212- ********* One-Touch number or Abbreviated number : <nn>= One-Touch number, [nnn] = Abbreviated number Station name recorded in the machine...
  • Page 218: Program List

    TIMER POLL POLL 19:00 [002] [P3] PROG. A POLL ----- [001] [002] -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of Contents (1) Program key (2) Program name : Up to 15 characters (3) Type of communication : "XMT"...
  • Page 219: Fax Parameter List

    * 002 RESOLUTION (HOME) (1:Standard 2:Fine 3:S-Fine 4:Halftone(Fine) 5:Halftone(S-Fine)) 2 MEMORY SIZE (4MB) (6) -PANASONIC ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* Explanation of Contents (1) Parameter number (2) Description : "(HOME)" means home position setting. (3) Selection (4) Current setting : "----"...
  • Page 220: Toner Cartridge Order Forms

    Journals and Lists Toner Cartridge Order Forms To print the Toner Cartridge Order Forms 1:CLEAN ROLLER? 3:PRINT ORDER FORM? * PRINTING * TONER ORDER FORM Sample Toner Cartridge Order Form ********************************** > TONER CARTRIDGE ORDER FORM < ********************************** **** The toner supply in your machine is running low **** To order a replacement Cartridge from your Authorized Dealer by Phone: by Fax:...
  • Page 221: Problem Solving

    Problem Solving Troubleshooting If You Have Any of These Problems Mode Symptom Cause / Action page During Transmission Document doesn't 1. Check that your document is free of staples and paper feed/multiple feed clips, and that it is not greasy or torn. 2.
  • Page 222 Troubleshooting Mode Symptom Cause / Action page Print Copy Quality Vertical lines printing Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1) on the received and check quality to make sure whether your machine has document trouble.
  • Page 223 Troubleshooting Mode Symptom Cause / Action page TAM Interface Trouble Cannot utilize the This feature is not compatible. The fax machine is designed to in Unattended TAM I/F remote turn-on feature answer after 8 rings if the TAM does not answer. Mode (OUT Mode) of the telephone answering machine...
  • Page 224 Troubleshooting Mode Symptom Cause / Action page TAM Interface Trouble Fax machine will not Increase the ring count for detection on the telephone In Unattended Fax start to receive with the answering machine. Mode (OUT Mode) telephone answering machine in the auto- answer mode.
  • Page 225: Information Codes

    Troubleshooting Information Codes When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. Meaning Action page Code Recording paper jammed when feeding from the 1st Remove the jammed paper.
  • Page 226 Troubleshooting Information Codes Info. Meaning Action page Code No data from the transmitting side. Check with the other party. Polling password does not match. Check the polling password. Polling transmission error. Check the polling password. 416/417 Received data has too many errors. Check with the other party.
  • Page 227 1. After identifying the problem and verifying the recommended action, if the information Codes NOTE keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.
  • Page 228: Email Abbr Programming Errors

    Troubleshooting Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from your machine to the original sender during remote programming of the Auto Dialer via email. Error message Possible cause 554 Data transfer error (broken header) The header or sub header decoding is being processed while the message finished, try again.
  • Page 229 Troubleshooting Email ABBR Programming Errors Error message Possible cause Error : <Programmed ABBR overwrite Can not overwrite existing programmed data, use the "Delete" prohibited. Use open ABBR only.> command to erase the existing data first. Permission denied <Password Correct the password and try again. incorrect.>...
  • Page 230: Clearing A Recording Paper Jam

    Troubleshooting Clearing a Recording Paper Jam If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 007 or 008. To clear the jam, Info. Code 001, 002 or 008 (1) Slide out the Paper Cassette and remove the Paper Cassette Cover.
  • Page 231: Clearing A Document Jam

    Troubleshooting Clearing a Document Jam If a document becomes jammed in the machine, the display will show the Information Code 030 or 031. To clear the jam (1) Open the ADF Door. (2) Remove the jammed document.
  • Page 232: Cleaning The Document Scanning Area

    Troubleshooting Cleaning the Document Scanning Area If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty and must be cleaned.
  • Page 233: Cleaning The Printer Roller

    Troubleshooting Cleaning the Printer Roller If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty. To clean the Printer Rollers 1:CLEAN ROLLER? 3:PRINT ORDER FORM? * PRINTING * CLEANING CHARTS The machine will print out 3 Cleaning Charts.
  • Page 234: Adjusting The Automatic Document Feeder (Adf)

    Troubleshooting Adjusting the Automatic Document Feeder (ADF) If document misfeeding occurs frequently, we suggest you adjust the ADF. To adjust the ADF Slide the Pressure Adjusting Lever to the desired position depending on the condition. Position Condition To prevent no feed trouble Standard position To prevent multiple feed trouble...
  • Page 235: Verification Stamp

    (1) Remove by pulling the Stamp Assembly upward. (2) Remove the Stamp. Replace the stamp with a new one. 1. Please contact your local Panasonic dealer to purchase a new stamp. See page 241 NOTE Verification Stamp for order number.
  • Page 236: Checking The Telephone Line

    Troubleshooting Checking the Telephone Line When you do not hear a dial tone through the telephone connected to the machine or when the telephone does not ring (No automatic receive). Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company.
  • Page 237: Appendix

    Appendix Specifications Compatibility (G3 Fax) ITU-T Group 3 Compatibility (LAN) IETF RFC 2305, ITU-T T.37 Standard Compliance (LAN) 10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u) Connector Interfaces (LAN) 10/100 Base-TX port: RJ-45 Communication Protocol (LAN) TCP/IP, SMTP, POP3, MIME File Format (LAN) TIFF MH [IETF RFC 2301 Profile S], MMR (400 dpi only) Email Receiving Width (LAN)
  • Page 238 Specifications Print Margin (See Note 1) 0.16 in (4 mm) 0.16 in (4 mm) 0.16 in 0.16 in (4 mm) (4 mm) Recording Paper Capacity Approx. 250 sheets (using 20 lb paper) One-Touch/Abbreviated Dialing 132 stations Memory Capacity (including 28 One-Touch keys and 4 Program keys) Each station can register up to 36 digits for each telephone number (including pauses and spaces) and up to 15 characters for each station name.
  • Page 239 Specifications Power Supply 108-132 VAC, 47-63 Hz, Single Phase Power Consumption Standby (Energy-Saver : On) Approx. 8.0 Wh Standby (Energy-Saver : Off) Approx. 23.0 Wh [Room temperature : 77°F (25°C)] Transmission Approx. 19.0 W Reception Approx. 470 W Copy Approx. 470 W Approx.
  • Page 240: Recording Paper Specifications

    Recording Paper Specifications In general, most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for. The following table summarizes the major specifications to consider when selecting white or colored paper. Basic Weight 16 to 24 lb (60 to 90 g/m Cut Edge Conditions...
  • Page 241: Options And Supplies

    Options and Supplies Please contact your local Panasonic dealer for availability. A. Options: Order No. Picture Description UE-403176 Handset Kit 250 sheets Letter / Legal / A4 Size Paper Cassette with the UE-409070 Feeder Unit UE-410046 Expansion Flash Memory Card, 2 MB...
  • Page 242: Installing The Flash Memory Card

    (2) Open the Printer Cover and remove the Memory Card Cover. Memory Card Cover (1) Insert the Flash Memory Card gently into the card slot with the Panasonic logo facing to the outside of the machine. Caution: Installing the Memory Card(s) in the wrong direction may damage...
  • Page 243: Fcc Notice For User In Usa

    This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: Matsushita Electric Corporation of America One Panasonic Way, Secaucus, NJ 07094 Technical Support: Panasonic Document Imaging Company/Technical Support Department Two Panasonic Way, Secaucus, NJ 07094 1-800-225-5329 Email: consumerproducts@panasonic.com...
  • Page 244 The default functions can be adjusted depending on your office requirements. Please see your authorized Panasonic dealer for more details. 1. This equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is...
  • Page 245: Notice To User In Canada

    Notice to User in Canada NOTICE Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
  • Page 246 Notice to User in Canada Avis Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations.
  • Page 247: Glossary

    Glossary 10Base-T/100Base-TX An Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. ABBR. No. (Abbreviated The ability to store a full telephone number or email address into the dialer and then utilizing Number) a short series of keystrokes to speed dial that number in the future.
  • Page 248 Example: Your machine's email address is: Fax@fax01.panasonic.com In the example above "fax01" is the host and "panasonic.com" is the domain. A programmable address of up to 20 digits identifying your machine. Image memory capacity This signifies the amount of memory available in your unit capable of storing pages of documents.
  • Page 249 Glossary Information code A code that is internally generated by your Fax stating a specific operational error or machine failure. Information Code A code that is internally generated by your Fax stating a specific operational error or machine failure. Initial Sending Station In a relay network, the station that is originating the document transmission.
  • Page 250 Documents too long to be reduced are automatically printed on two pages with approximately 10 mm overlap. Panasonic Super An electronic image enhancement (Panasonic Super Smoothing) that will create a particular Smoothing pattern for the improvement of copy quality. Polling The ability to retrieve a document from another machine.
  • Page 251 Glossary Sender Selection The user can select one of 24 pre-programmed sender’s name and email address/telephone number before each transmission. Server A computer, or a software package, that provides a specific kind of service to client software running on other computers. A single server machine could have several different server software packages running on it, thus providing many different servers to clients on the network.
  • Page 252: Itu-T Image No. 1

    ITU-T Image No. 1 All specifications are based on the ITU-T Image No. 1 (The sample shown below is not to scale).
  • Page 253: Index

    Index ABBR. Dialing Number........70 Fax / Tel Auto Switching Mode ......129 ABBR. Number List ........... 216 Fax Forward............176 Abbreviated Dialing ........108, 113 Fax Mode ............130 Abbreviated Email Addressing ......92 FAX Parameter List..........219 Access Code ............. 167 Fax Parameter Table ...........77 ADF Capacity ............
  • Page 254 Index Off-Hook Dialing..........115 Scanner Resolution ........... 237 One-Touch Dialing ........108, 112 Selectable Domains..........99 One-Touch Email Addressing ......91 Selective Reception........... 193 One-Touch Key............68 Sender Selection ..........149 One-Touch List ..........216 Sender Selection List......... 152 One-Touch/ABBR. No..........61 Sending Documents via LAN....... 89 On-Hook Dialing..........116 SMTP AUTHENTICATION ........
  • Page 255 memo...
  • Page 256 PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PANASONIC DOCUMENT IMAGING COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,...

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