Message On Hold; Recording A Message On Hold If Your System Has Intramail; Recording A Message On Hold If Your System Does Not Have Intramail - NEC DSX Feature Handbook

Message On Hold

You can record a message that will play to callers on Hold.
If you are an IntraMail System Administrator, you can record a message that will play to callers while they wait on Hold. For
example, you can record a message summarizing available services or hours of operation. This message will play to callers
as soon as you put them on Hold, and continually repeat as long as they remain on Hold.
If your system does not have IntraMail, you may still be able to record a Message on Hold. However, the steps are different
and the message is limited to 120 seconds.
Check with your communications manager for more.
Recording a Message on Hold if your
System has IntraMail
To record a Message On Hold:
1. Press and dial
V-MAIL
2. Push
Message On Hold
3. Do one of the following.
a) Push
Listen
b) Push
Record
c) Push
Erase
d) Push to back up a level.
Back
Recording a Message on Hold if your
System does not have IntraMail
To record a Message On Hold:
1. Press .
V-MAIL
2. Push
Message On Hold
3. Do one of the following.
a) Push
Listen
b) Push
Record
c) Push
Erase
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(72).
SA
(dial ).
1
( ) to listen to the Message On Hold (if recorded).
Lstn
( ) to record a new Message On Hold.
Rec
to erase the Message On Hold (if recorded)
( ).
MOH
( ) to listen to the Message On Hold (if recorded).
Lstn
( ) to record a new Message On Hold.
Rec
to erase the Message On Hold (if recorded)
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