Macintosh Environment; Unix Environment - Toshiba E-Studio 2330c Troubleshooting Manual

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS

Macintosh environment

No. Check...
1 Is AppleTalk enabled on the equipment?
2 Are the IP address properties correctly set?
3 Is the equipment available in the Chooser when
you click the LaserWriter 8 printer icon?
4 Can you access any other network device from
the Macintosh computer?
5 Can another Macintosh computer on the network
print to the equipment? If so, compare the settings
to determine which need to be changed to support
print from this machine.

UNIX environment

No. Check...
1 Are the IP address properties correctly set?
2 Is the LPR/LPD print correctly set?
3 Did you successfully install the UNIX filters?
4 Did you successfully create and set up a print
queue?
5 Can you print to the equipment using LPD as the
root?
6 Can you ping the equipment from your computer?
7 Is the LP Daemon functioning?
8 Can you print to the equipment?
94 Printing Problems (Network Related)
Yes No Corrective Action
Next Step Enable AppleTalk.
Next Step Set up the IP address correctly.
Make sure that the AppleTalk zone is supported
Next Step
by the Macintosh client.
Refer to your Macintosh networking
Next Step
documentation or contact Macintosh technical
support.
Refer to your Macintosh networking
documentation or contact Macintosh technical
End
support.
Yes No Corrective Action
Next Step Set up the IP address correctly.
Next Step Set up the LPD print service correctly.
Refer to the Software Installation Guide to
Next Step
install UNIX filters.
Refer to the Software Installation Guide to
Next Step
configure the print queue.
Set up UNIX access for the equipment to enable
Next Step
other users to print from the Bourne shell. Refer to
your UNIX documentation for more information.
Try a remote ping from another server. If you can
reach the equipment from that server, check for
Next Step
conflicts between the equipment and your current
network segment.
Next Step Reload Daemon or restart the system.
End Contact your service representative.