Toshiba E-Studio 2330c Troubleshooting Manual page 113

Multifunctional digital color systems
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7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Insufficient Memory.
2B90
Invalid Box password specified.
2BA0
Incorrect paper size or color mode
2BA1
2BB0
Job canceled
Power failure occurred
2BB1
System fatal error.
2BC0
Failed to acquire resource.
2BC1
Power failure occurred during restoring.
2BD0
2BE0
Failed to obtain the machine parameters.
2BF0
Reached the maximum number of pages.
2BF1
Reached the maximum number of documents.
2BF2
Reached the maximum number of folders.
Network Settings
Syntax error, command unrecognized
2500
Syntax error in parameters or arguments
2501
Bad sequence of commands
2503
Command parameter not implemented
2504
Mailbox unavailable
2550
User not local
2551
Insufficient system storage
2552
Mailbox name not allowed
2553
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
Make sure that the password is correct and retry the
scan, or reset the password and retry the scan. When
this error occurs for the print of the data in the e-Filing,
perform the print with the administrator's password. If
the recovery is still not completed or in case of invalid
password for the operation other printing (opening the
file, etc.), contact your service representative.
This size or color mode is not supported by e-Filing.
Check the paper size or color mode.
(Job was canceled.)
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
Turn the power OFF and then back ON. Retry the scan.
Reduce the pages and print again.
Delete the documents from the boxes or folders.
Delete the folders from the boxes.
Check whether the Terminal mail address and
Destination mail address are correct. Check whether
the mail server is operating properly. Turn the power
OFF and then back ON. Perform the job in error again.
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
Confirm that the destination Email addresses are
correct.
Check the access privilege for the mailbox in the mail
server.
Confirm that the destination Email addresses are
correct.
Check whether the mail server is operating properly.
File is too large for mailbox. Confirm the mailbox size
on the mail server. Transmit again in text mode or with a
lower resolution. If the error still occurs, divide the
document and transmit again.
Check if there is an illegal character in the mail box
name in the mail server.
Error Codes
111

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