TurboChef i3 Service Manual page 67

Rapid cook oven
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Are there any fault
codes present? See page
35.
YES
Troubleshoot the
fault(s) using the steps
on pages 35-42.
NO
Contact TurboChef
Customer Service to
obtain the correct menu
and load it to the oven.
Is the menu part number and
revision correct? Verify with
customer or contact
TurboChef Customer Service.
YES
YES
NO
Replace the control
board.
Troubleshooting:
Food Not Cooking Properly
Is the lower air diverter
installed?
Does the problem occur for all
YES
programmed recipes? For example, are all
recipes undercooked/overcooked/etc.?
NO
Is the menu part number and
revision correct? Verify with
customer or contact
TurboChef Customer Service.
NO
Ensure that the correct
amount is being
cooked - not more or
less than the recipe
specifies.
Does the problem
occur EVERY time the
food item is cooked?
Troubleshoot the
fault(s) using the steps
on pages 35-42.
NO
YES
YES
NO
Ensure the food item
is being properly
stored/prepared
before cooking.
NO
Is the food item being prepared correctly
and consistently? For example, bread cuts
are straight and not "V" cuts, meat is
sliced at correct thickness, pizza dough is
correct consistency, etc.
YES
NO Are there any fault
codes present? See page
35.
YES
Install the lower air
diverter and ensure it is in
place after each cleaning.
NO
Is the food item in the
correct starting state
(e.g., frozen, fresh, etc.)?
YES
Is the correct amount
of food (portion)
being cooked?
YES
NO
Ensure that the food
item is properly
prepared.
45

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