Print Only Without Printwrite; Troubleshooting; Printer Not Printing; Disc Loading Error - MicroBoards Technology G3 User Manual

MICROBOARDS TECHNOLOGY, LLC

Print Only without PrintWrite

While PrintWrite does include a Print Only project type, you can print from any application to the G3
Disc Publisher. When printing using the G3 Disc Publisher from any application, you should always
choose GX Series and 120mm disc in the Format For and Paper Size Page Setup selections,
respectively.
It is highly recommended that the image you are printing is 120mm by 120mm. Having a
different size image may result in the improper placement of the image on the disc.
Printing prior to burning any media is not recommended!!

Troubleshooting

Printer not printing:

1. Confirm the G3 Disc Publisher is plugged into a power source and is turned on. The ON/OFF
switch is located at the back of the unit, above the power cable connector.
2. Confirm the green light on the power button is lit on the Control Panel. If AC
power is on and the green light is off, press the power button on the Control
Panel and wait for several seconds. If the light still does not come on, contact
Microboards Technical Support.
3. Confirm the G3 Disc Publisher is connected to the computer. This can be checked by clicking on
Start, going to Settings and selecting Printers. Confirm the printer is listed and is active.
4. Confirm that the Microboards GX-300HC Ink Cartridge is being used. The G3 Disc Publisher
will not function with any other cartridge!

Disc Loading error

1. If a disc is not loaded correctly, an error message will be displayed on your Mac. Check to
see if there are any discs on the belt. Remove any discs that are left on the belt.
2. Lift the cover and check for any discs on the front deck of the G3 Disc Publisher. Remove
any discs found on the belts. Close the cover.
3. Next, reload the input bin and click the OK button on the error message to continue. The
system will load the next disc and continue printing the remaining discs for that job.

Low Ink indication

Before each disc is printed, the ink levels are checked. If the level of any one color is has reached
10%, a warning message will be displayed on your Mac and printing will be temporarily suspended.
You can either change the cartridge at this point or continue printing using the same cartridge.
If you continue with the same cartridge, printing will continue uninterrupted until the ink level reaches
5%. The low ink level warning will be displayed once more. Again, either change the cartridge or
continue.
Once the ink level reaches 0%, the warning will be displayed before each print.
It is strongly recommended that you replace the cartridge at this point.
Please note that the percentage indicates the lowest of the three ink color levels, not the overall ink
level. Because of this, cartridges containing multiple ink colors may not feel empty when the ink level
is reporting 0% as one color may be empty while the others are not.
If you notice poor ink quality or a missing color in your prints at any time, replace the ink cartridge.
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G3 DISC PUBLISHER