Troubleshooting - Denon DVD-3800 Operating Instructions Manual

III
22 TROUBLESHOOTING
n
Are all the connections correct 7
n
Are you following the instructions in the manual ?
n
Are the amplifier and speakers operating properly 7
If the DVD-3800 does not seem to be functioning properly, check the table below. If this does not solve the problem, the DVD-3800 may
be damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest Denon
sales office
3yrriprurr1
Power does not turn on.
L"WK
l
Plug the power cord securely into the power outlet.
-
rage
10-15,
17
Playback does not start when PLAY
l
Is there condensation on the disc or player ? (Let stand for 1 or 2 hours,)
-
button is pressed.
l
Discs other than DVDs, vrdeo CDs and music CDs cannot be played.
8
Playback stops immediately.
l
Disc IS dirty. Wipe off the dart.
9
l
Check the connectrons.
IO-15
Picture does not appear.
l
Check that VIDEO OUT has not been set to OFF for PURE DIRECT MODE.
43
l
Set the TV's Input to "vrdeo".
-
l
Check the connections.
IO-15
Sound IS not produced or sound quality
l
Properly set the input of the TV, stereo, etc.
is poor.
l
Check the "DIGITAL OUT" and "COMPRESSION" settrngs.
30, 33,
36, 37
Menu playback of video CD's is not
possrble.
Picture IS disturbed during the search
operation.
Buttons do not operate.
No subtitles are drsplayed.
Audio (or subtitle) language does not
switch.
l
Menu playback is not possrble with anything but vrdeo CDs wrth playback control
l
Some drsturbance is normal.
l
Some operations are drsabled for some discs.
l
Subtitles are not displayed for DVDs not containing subtitles.
l
Subtitles are turned off. Turn the subtitles setting on.
l
The audio (or subtrtle) language does not switch for discs whrch do not Include multiple
audio (or subtitle) languages.
l
For some discs the audio (or subtitle) language cannot be switched when the operation to
switch it is performed, but can be switched on the menu screens.
38
-
39
-
23
-
61
Angle does not switch.
Playback does not start when the trtle IS
selected.
l
The angle cannot be switched for DVDs which do not contain multiple angles. In some
cases multiple angles are only recorded for specrfic scenes.
l
Check the "RATINGS" setting.
59
34, 35
The password for rating level has been
forgotten.
Reset all
the setting to
Factory
Preset.
l
While the player IS in the stop mode, hold the player's SKIP
OH)
button and the PLAY
-
button down srmultaneously and then hold the OPEN/CLOSE button down for longer than
3 seconds (untrl "INITIALIZE" disappears from the TV monitor).
The lock wrll be released and all default settings and picture settings WIII return to the
default values.
The disc is not played with the audio or
subtitle language set as the default
setting.
l
The disc does not play with the selected audio or subtrtle language if that audio or subtrtle
23-27
language is not Included on that DVD.
Picture is not displayed in 4:3 (or 16:9).
Menu screen messages for the desired
language do not display.
l
Set the "TV ASPECT" default setting to the proper setting for the connected TV.
28
l
Check the default settrng for the drsc language's menu language.
23, 24
Remote control unit does not operate.
l
Check that the batteries are inserted in the proper "@" and "0" drrections
l
The batteries are dead. Replace them wrth new batteries.
l
Pornt the remote control unrt at the remote control sensor when operatrng It.
l
Operate the remote control unit within a drstance of 7 meters from the remote control
sensor.
18
18
18
18
l
Remove the obstacle between the remote control unit and remote control sensor.
18
64