Troubleshooting - Jenn-Air ELECTRIC DOWNDRAFT SLIDE-IN User Manual

B
EFORE
F
OR MOST CONCERNS
:
FIRST
• Check if oven controls have been prop-
erly set.
• Check to be sure plug is securely inserted
into receptacle.
• Check or re-set circuit breaker. Check or
replace fuse.
• Check power supply.
P
ART OR ALL OF APPLIANCE DOES
.
NOT WORK
NOTE: On Canadian models, some or all
of the glass-ceramic cooking surface will
not operate during a self-clean cycle.
• Check if surface and/or oven controls
have been properly set. See pgs. 4 & 7.
• Check if oven door is unlocked after self-
clean cycle. See pg. 15.
• Check if oven is set for a delayed cook or
clean program. See pgs. 9 & 15.
• Check if Control Lock is activated. See pg.
13.
B
AKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
.
PREVIOUS OVEN
• Make sure the oven vent has not been
blocked. See pg. 6 for location.
• Check to make sure range is level.
• Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See pg. 13 for
instructions on adjusting the oven tem-
perature. NOTE: It is not recommended
to adjust the temperature if only one or
two recipes are in question.
• Check that oven temperature is decreased
by 25° F when convect baking.
• See "Cooking Made Simple" booklet
for more information on bakeware and
baking.
Y C
OU ALL FOR
,
F
TRY THESE
OOD IS NOT BROILING PRO
PERLY OR SMOKES EXCESSIVELY
• Check oven rack positions. Food may be
too close to element.
• Broil element was not preheated.
• Aluminum foil was incorrectly used. Never
line the broiler insert with foil.
• Oven door was closed during broiling.
Leave the door open to the first stop
position (about 4 inches).
• Trim excess fat from meat before broiling.
• A soiled broiler pan was used.
O
VEN WILL NOT SELF
• Check to make sure the cycle is not set for
a delayed start. See pg. 15.
• Check if door is closed.
O
VEN DID NOT CLEAN PROPERLY
• Longer cleaning time may be needed.
• Excessive spillovers, especially sugary and/
or acidic foods, were not removed prior to
the self-clean cycle.
O
VEN DOOR WILL NOT UNLOCK
AFTER SELF
• Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOC indicator word is
not displayed.
V
ENTILATION FAN DOES NOT
OPERATE BUT EVERYTHING ELSE
ON THE RANGE DOES
• Check behind lower access panel if power
cord to blower assembly has been discon-
nected (See pg. 15).
V
ENTILATION SYSTEM IS NOT
CAPTURING SMOKE EFFICIENTLY
• Check on cross ventilation in room or
make up air.
• Outside wall cap may be trapped shut.
• Range may be improperly installed; check
ducting information. See pg. 3.
• Air filter may be improperly installed. See
pg. 6.
S
ERVICE
.
- .
CLEAN
- .
CLEAN CYCLE
.
19
M
-
OISTURE COLLECTS ON OVEN
WINDOW OR STEAM COMES FROM
.
OVEN VENT
• This is normal when cooking foods high in
moisture.
• Excessive moisture was used when clean-
ing the window.
T
HERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
.
TURNED ON
• This is normal for a new range and will
disappear after a few uses. Initiating a clean
cycle will "burn off" the odors more quickly.
• Turning on the ventilation fan will help
remove the smoke and/or odor.
• Excessive food soils on the oven bottom.
Use a self-clean cycle.
.
A
FAN SOUND CAN BE HEARD
• This is the cooling fan and is normal. The
fan will continue to run after use until the
oven cools.
"F"
PLUS A NUMBER AND THE
: "
MESSAGE CALL AN AUTHO
RIZED SERVICER OR
"
1100.
• This is called a fault code. If a fault code
appears in the display and beeps sound,
press the Cancel pad. If the fault code and
beeps continue, disconnect power to the
appliance. Wait a few minutes, then recon-
nect power. If fault code and beeps still
continue, disconnect power to the appli-
ance and call an authorized servicer.
• If the oven is heavily soiled, excessive flare-
ups may result in a fault code during a clean
cycle. Press Cancel pad and allow the
oven to cool completely, wipe out the
excess soil, then reset the clean cycle. If
.
the fault code and beeps still continue,
disconnect power to the appliance and call
an authorized servicer.
-
800-688-