Jenn-Air DUAL-FUEL DOUBLE OVEN RANGE Use & Care Manual page 26

T
ROUBLESHOOTING
PROBLEM
For most concerns, try these first.
Surface burner fails to light.
The flame is uneven.
Surface burner flame lifts
off ports.
Clock, icons, and/or lights
operate but oven does
not heat.
Oven light and/or clock
does not function.
Baking results are not as
expected or differ from
previous oven.
Food is not broiling properly or
smokes excessively.
SOLUTION
• Check if oven controls have been properly set.
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power or gas supply.
• Check to be sure unit is properly connected to power supply.
• Check for a blown circuit fuse or a tripped main circuit breaker.
• Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn't click, turn control knob OFF.
• Burner ports may be clogged.
• Surface burner ports may be clogged.
• Check to be sure a pan is sitting on the grate above.
• Oven may be set for a Cook & Hold or Delay function.
• The Oven Control Lockout may have been set. See page 8.
• The light bulb is loose or defective.
• The oven light does not work during self-cleaning process.
• Oven may be in Sabbath Mode. See page 16.
• Check the oven temperature selected. Make sure oven is preheated when recipe
or directions recommend preheat.
• Make sure the oven vent has not been blocked. See page 17 for location.
• Check to make sure range is level.
• Temperatures often vary between a new oven and an old one. As ovens age, the oven
temperature often "drifts" and may become hotter or cooler. See page 17 for
instructions on adjusting the oven temperature. Note: It is not recommended to
adjust the temperature if only one or two recipes are in question.
• Use correct pan. Dark pans produce dark browning. Shiny pans produce light
browning.
• Check rack positions and pan placement. Stagger pans when using two racks. Allow
1-2 inches between pans and oven wall.
• Check the use of foil in the oven. Never use foil to cover an entire oven rack. Place
a small piece of foil on the rack below the pan to catch spillovers.
• Check oven rack position. Food may be too close to element.
• Aluminum foil was incorrectly used. Never line the broiler insert with foil.
• Trim excess fat from meat before broiling.
• A soiled broiler pan was used.
• Preheat oven for 3-4 minutes before placing food in the oven.
• Leave the oven door open to the first stop to broil.
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