Os Boot Problems Flowchart - HP ProLiant DL380 G6 User Manual

OS boot problems flowchart

Symptoms:
•
Server does not boot a previously installed operating system
•
Server does not boot SmartStart
Possible causes:
•
Corrupted operating system
•
Hard drive subsystem problem
•
Incorrect boot order setting in RBSU
Item See
HP ROM-Based Setup Utility User Guide
1
(http://www.hp.com/servers/smartstart)
"POST problems flowchart (on page 86)"
2
3 •
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 75)"
•
Controller documentation
"HP Insight Diagnostics (on page 72)" or in the HP ProLiant Servers
4
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
5 •
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
•
Controller documentation
•
"Loose connections (on page 79)"
"General memory problems are occurring" in the HP ProLiant Servers
6
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
7 •
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
•
"HP contact information (on page 104)"
"Breaking the server down to the minimum hardware configuration (on
8
page 78)" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 75)"
9 •
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 75)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
"General diagnosis flowchart (on page 81)"
10
Troubleshooting 88