Answering A Call While On Another Call; Placing An Active Call On Hold - Avaya B189 Using Instruction

2. To end the call, press the Phone On-hook/Off-hook

Answering a call while on another call

You can answer another incoming call when you are on a call without dropping the first call.
For example, you are on a call with A. You get an incoming call from B. The status indicator
LED starts flashing blue.
The screen displays the calling party number and the following options:
• Answer Hold
• Answer Drop
• Ignore
Procedure
1. To answer the call from B and put A on hold, tap Answer Hold.
2. To answer the call from B and drop the call from A, tap Answer Drop.
3. To ignore the call from B and continue the call with A, tap Ignore or press the Phone

Placing an active call on hold

You can place an active call on hold if you want to make another call, or if you want to do
something else before rejoining the call back again.
Before you begin
You must be on an active call.
Procedure
1. To place an active call on hold, tap the Hold
Using Avaya B189 Conference IP Phone
If you want to ignore the call, tap Ignore.
On-hook/Off-hook
The conference phone stops ringing. However, the status indicator LED keeps
flashing blue as long as B keeps calling.
The status indicator LEDs start flashing red indicating that the call is placed on
hold.
button.
Answering a call while on another call
button.
icon on the touch screen.
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