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IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.
Fixed disk advanced test (FDAT) . Quick and Full erase - hard drive . Viewing the test log Chapter 5. IBM Setup Utility program Starting the IBM Setup Utility program . Viewing and changing settings . Exiting from the IBM Setup Utility program Using passwords User password .
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Updating (flashing) BIOS from your operating system . Recovering from a POST/BIOS update failure Power management . Automatic configuration and power interface (ACPI) BIOS . Advanced Power Management Automatic Hardware Power Management features . Setting Automatic Hardware Power Management features . Automatic Power-On features .
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the “Safety information” on page 149. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.
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Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Hardware Maintenance Manual...
System information The following information covers a variety of models. For information about your specific model, use the IBM Setup Utility. See Chapter 5, “IBM Setup Utility program,” on page 21. This section provides an overview of the computer features and preinstalled software.
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Wake on LAN v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal modem) v Remote Administration v Automatic power-on startup...
IBM preinstalled software The computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included. Operating systems (preinstalled) (varies by model type) Note: Not all countries or regions will have these operating systems.
Type 8316 Dimensions Height: 104 mm (4.1 in.) Width: 360 mm (14.2 in.) Depth: 412 mm (16.2 in.) Weight Minimum configuration as shipped: 8.1 kg (18 lb) Maximum configuration: 9.1 kg (20 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F) System off: 10°...
Type 8191 Dimensions Height: 140 mm (5.5 in.) Width: 425 mm (16.7 in.) Depth: 425 mm (16.7 in) Weight Minimum configuration as shipped: 10.0 kg (22 lb) Maximum configuration: 11.4 kg (25.0 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F) System off: 10°...
Types 2296 and 8434 Dimensions Height: 398 mm (15.67 in.) Width: 180 mm (7.08 in.) Depth: 402 mm (15.82 in.) Weight Minimum configuration as shipped: 7.6 kg (16.8 lb) Maximum configuration: 9.97 kg (22 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F) System off: 10°...
Types 8198 and 8199 Dimensions Height: 413 mm (16.25 in.) Width: 191 mm (7.5 in.) Depth: 406 mm (16 in.) Weight Minimum configuration as shipped: 9.1 kg (20 lb) Maximum configuration: 11.4 kg (25.0 lb) Environment Air temperature: System on: 10° to 35°C (50° to 95° F) System off: 10°...
For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15. General error messages appear if a problem or conflict is found by an application program, the operating system, or both.
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To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21). 2. Set Power-On Self-Test to Enhanced.
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Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15. v If you receive an error, replace the part that the diagnostic program calls out or go to Chapter 7, “Symptom-to-FRU Index,” on page 69.
Chapter 4. IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components. For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,”...
ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly. v Text: Description of the error.
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(i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Chapter 4. IBM Enhanced Diagnostics...
Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI. If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive.
To view details of a failure or to view a list of test results, use the following procedure from any test category screen. v Press F3 to activate the log file. v Press F3 again to save the file to diskette or F2 to print the file. Chapter 4. IBM Enhanced Diagnostics...
1. Power-off the computer and wait for a few seconds until all in-use lights go off. 2. Power-on the computer. 3. When the IBM Setup Utility prompt appears on the screen during start-up, press F1. The IBM Setup Utility menu will appear.
After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.
3. Select Security Profile by Device. 4. Select the desired devices and settings and press Enter. 5. Return to the IBM Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility. Note: If you do not want to save the settings, select Exit the Setup Utility...
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4. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. 5. Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility. If you have changed these settings and want to return to the default settings, select Load Default Settings on the Exit menu.
Type 8191 The following illustration shows the locations of the connectors on the front of the computer. 1 USB connector 2 USB connector Hardware Maintenance Manual...
Types 8198 and 8199 The following illustration shows the locations of the connectors on the front of the computer. Note: Not all computer models will have the following connectors. 1 IEEE 1394 connector 2 Microphone connector 3 Headphone connector Type 8316 The following illustration shows the locations of the connectors on the front of the computer.
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1 USB connector 2 USB connector Hardware Maintenance Manual...
Locating the connectors on the rear Types 2296 and 8434 The following illustration shows the locations of the connectors on the rear of the computer. Power connector Mouse connector Keyboard connector USB connectors Serial connector Parallel connector Monitor connector USB connectors Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.
Type 8191 The following illustration shows the locations of the connectors on the rear of the computer. 1 Power connector 2 Serial connector (some models) 3 Mouse connector 4 Parallel connector 5 Ethernet connector 6 Audio line in connector 7 PCI slots 8 AGP slot (some models) Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.
Types 8198 and 8199 The following illustration shows the locations of the connectors on the rear of the computer. 1 Power connector 2 Serial connector (some models) 3 Mouse connector 4 Keyboard connector 5 USB connectors 6 Serial connector 7 Parallel connector 8 VGA monitor connector Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.
Type 8316 The following illustration shows the locations of the connectors on the rear of the computer. 1 Serial connector (some models) 2 Mouse connector 3 Parallel connector 4 Ethernet connector 5 Audio line in connector 6 Power connector 7 PCI slots 8 AGP slot (some models) Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.
4. Remove the two screws at the rear of the left side cover and slide the cover to the rear to remove. Type 8191 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2.
Types 8198 and 8199 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.
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4. Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer. Chapter 6. Replacing FRUs...
Locating components Types 2296 and 8434 The following illustration will help you locate the various components in the computer. 1 Microprocessor and heat sink 2 DIMMs 3 CD drive 4 Optional drive 5 Diskette drive 6 Hard disk drive Hardware Maintenance Manual 7 Battery 8 AGP slot (some models) 9 PCI slots...
Type 8191 The following illustration will help you locate the various components in the computer. 1 CD drive or DVD drive 2 USB connector 3 USB connector 4 Optional drive bay 5 Hard disk drive 6 Diskette drive 7 Battery 8 DIMMs 9 Microprocessor and heat sink 10 AGP slot (some models)
Types 8198 and 8199 The following illustration will help you locate the various components in the computer. 1 Microprocessor and heat sink 2 DIMMs 3 CD drive 4 Optional drive 5 Battery Hardware Maintenance Manual 6 Hard disk drive 7 AGP slot 8 PCI adapter 9 Power supply...
Type 8316 The following illustration will help you locate the various components in the computer. 1 Power supply 2 PCI slot 3 AGP slot 4 Support bar 5 DIMM 6 Hard disk drive 7 CD-ROM drive or DVD-ROM drive 8 Diskette drive Chapter 6.
Identifying parts on the system board (all machine types) 1 Microprocessor 2 Rear fan connector 3 Microprocessor fan connector 4 DIMM connector 1 5 DIMM connector 2 6 Power connector 7 Diskette drive 8 Primary IDE connector 9 Front panel connector 10 Secondary IDE connector Replacing memory (all machine types) The computer has four connectors for installing dual inline memory modules...
1. Remove the cover. See “Removing the cover” on page 32. 2. To locate the DIMM connectors. See “Identifying parts on the system board (all machine types)” on page 40. 3. Remove the DIMM being replaced by opening the retaining clips as shown. 4.
5. Secure the adapter with the screw as shown. 6. Go to “Replacing the cover and connecting the cables” on page 64. Type 8191 This computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 340 mm (13.4 inches) long. 1.
Types 8198 and 8199 These computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 228 mm (9 inches) long. 1. Remove the cover. See “Removing the cover” on page 32. 2.
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2. Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedure for the remaining drive bay. 3.
8. Install the adapter-slot-cover latch. 9. Clear any cables that might impede the replacement of the drive bays. 10. Replace the support bar and pivot the two drive bays back to their original positions. 11. Go to “Replacing the cover and connecting the cables” on page 64. Replacing internal drives This section provides information and instructions for replacing internal drives.
Types 2296 and 8434 Drive bay information The following illustration shows the locations of the drive bays. The following table describes the drive height limitation for each drive bay. Bay 1 and bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 and bay 4 - Maximum height: 25.8 mm (1.0 in.) Hardware Maintenance Manual...
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Removing a drive 1. Remove the cover. See “Removing the cover” on page 32. 2. If you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel.
Note: Take note of the location of any cables you disconnect. You might have 4. Remove the screws that secure the drive being removed. 5. Slide the drive out the front of the computer. Note: This illustration shows the hard disk drive being removed. All drives are Installing a drive 1.
2. Install the drive into the bay. Align the screw holes and install two screws to secure the drive. Note: This illustration shows a CD drive installation. The hard disk drive and diskette drive is installed in the same manner except that the front bezel is not in place.
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Removing a drive 1. Remove the cover. See “Removing the cover” on page 32. 2. Pivot the drive-bay latch handle toward the front of the computer and then pivot the appropriate drive-bay cage upward, as shown, until latched in the upright position.
Refer to the documentation that comes with your drive for master/slave jumper information. 2. Install the drive into the bay as shown. 3. Secure the new drive (if necessary) with the screws that were removed. 4. If necessary, place the drive-bay cages back into the chassis. 5.
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The following table describes the drive height limitation for each drive bay. Bay 1 and Bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 , Bay 4 , and Bay 5 - Maximum height: 25.8 mm (1.0 in.) Removing the drive 1.
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5. For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front of the computer for removal of the hard disk drive. See the following illustrations.
4. If the front bezel was removed, replace it by aligning and pressing the bezel into position. Continue at “Connecting the drive” on page 56. Type 8316 Drive bay information Any bay that does not have a drive installed has a static shield and bay panel installed.
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Note: Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing. 4. For the hard disk drive, you can lift the tray out of the computer. 5.
Connecting the drive Internal drives require two cables; a power cable that connects to the power supply and a signal cable that connects to the system board. 1. Locate the three-connector signal cable. 2. Connect the signal cable to the new drive. 3.
Note: When the computer is turned on for the first time after battery 9. Turn on the computer and all attached devices. 10. Use the IBM Setup Utility program to set the date and time and any passwords. See Chapter 5, “IBM Setup Utility program,” on page 21.
4. Lift the power supply out. To replace the power supply, do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
4. Lift the power supply out. To replace the power supply, do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
4. Lift the power supply out. To replace the power supply, do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
4. Lift the power supply out. To replace the power supply, do the following: 1. Install the new power supply and insert the two screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
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4. Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side. 5. To remove the fan and heat sink 1 from the microprocessor 2 , gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.
8. Reconnect the fan to the system board connector. 9. Go to “Replacing the cover and connecting the cables” on page 64. Replacing the system board Note: The computer might look slightly different than the following illustrations Types 2296, 8198, 8199, and 8434 Type 8191 Chapter 6.
After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the IBM Setup Utility program. Hardware Maintenance Manual...
4. Reconnect the external cables and power cords to the computer. 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21. Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off.
3. Position the cover over the chassis and pivot it down over the computer until it snaps into place. 4. Reconnect the external cables and power cords to the computer. 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21. Types 8198 and 8199 After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords.
4. Reconnect the external cables and power cords to the computer. 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21. Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off.
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3. Position the cover over the chassis and pivot it down over the computer until it snaps into place. 4. Reconnect the external cables and power cords to the computer. 5. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 21. Hardware Maintenance Manual...
Check the power-on switch for continuity. Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs. In the following index, X can represent any number.
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Diagnostic Error Code 000-196-XXX BIOS test halt, error threshold exceeded 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error 001-01X-XXX System Error 001-024-XXX System Addressing test failure...
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Diagnostic Error Code 001-036-XXX System Register error 001-038-XXX System Extension failure 001-039-XXX System DMI data structure error 001-040-XXX System IRQ failure 001-041-XXX System DMA failure 001-195-XXX System Test aborted by user 001-196-XXX System test halt, error threshold exceeded 001-197-XXX System test warning 001-198-XXX System test aborted 001-199-XXX...
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Diagnostic Error Code 001-270-XXX System IRQ3 failure 001-271-XXX System IRQ4 failure 001-272-XXX System IRQ5 failure 001-273-XXX System IRQ6 (diskette drive) failure 001-274-XXX System IRQ7 failure 001-275-XXX System IRQ8 failure 001-276-XXX System IRQ9 failure 001-277-XXX System IRQ10 failure 001-278-XXX System IRQ11 failure 001-279-XXX System IRQ12 failure 001-280-XXX...
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Diagnostic Error Code 001-300-XXX System RTC Alarm failure 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX Video error 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 005-016-XXX Video Simple Pattern test failure 005-024-XXX Video Addressing test failure 005-025-XXX Video Checksum Value error 005-027-XXX Video Configuration/Setup error...
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Diagnostic Error Code 005-197-XXX Video test warning 005-198-XXX Video test aborted 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error 006-000-XXX Diskette interface Test Passed 006-0XX-XXX Diskette interface error 006-195-XXX Diskette interface Test aborted by user 006-196-XXX Diskette interface test halt, error threshold exceeded 006-197-XXX Diskette interface test warning...
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Diagnostic Error Code 011-000-XXX Serial port Interface Test Passed 011-001-XXX Serial port Presence 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure 011-015-XXX Serial port External Loopback failure 011-027-XXX Serial port Configuration/Setup error 011-03X-XXX 011-04X-XXX Serial port failure 011-195-XXX Serial port Test aborted by user...
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Diagnostic Error Code 014-001-XXX Parallel port Presence 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 014-015-XXX Parallel port External Loopback failure 014-027-XXX Parallel port Configuration/Setup error 014-03X-XXX 014-04X-XXX Parallel port failure 014-195-XXX Parallel port Test aborted by user 014-196-XXX Parallel port test halt, error threshold exceeded...
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Diagnostic Error Code 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015-035-XXX USB port Reset condition detected 015-036-XXX USB port Register error 015-040-XXX USB port IRQ failure 015-195-XXX...
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Diagnostic Error Code 018-195-XXX PCI Card Test aborted by user 018-196-XXX PCI Card test halt, error threshold exceeded 018-197-XXX PCI Card test warning 018-198-XXX PCI Card test aborted 018-199-XXX PCI Card test failed, cause unknown 018-250-XXX PCI Card Services error 020-000-XXX PCI Interface Test Passed 020-0XX-XXX...
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Diagnostic Error Code 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025-000-XXX IDE interface Test Passed 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 025-195-XXX IDE interface Test aborted by user 025-196-XXX IDE interface test halt, error threshold exceeded...
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Diagnostic Error Code 030-00X-XXX 030-01X-XXX SCSI interface failure 030-027-XXX SCSI interface Configuration/Setup error 030-03X-XXX 030-04X-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user 030-196-XXX SCSI interface test halt, error threshold exceeded 030-197-XXX SCSI interface test warning 030-198-XXX SCSI interface test aborted 030-199-XXX SCSI interface test failed, cause unknown 035-000-XXX...
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Diagnostic Error Code 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX RAID interface test warning 035-198-XXX RAID interface test aborted 035-199-XXX RAID interface test failed, cause unknown 071-000-XXX Audio port Interface Test Passed 071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error 071-03X-XXX Audio port failure 071-04X-XXX...
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Diagnostic Error Code 071-199-XXX Audio port test failed, cause unknown 071-25X-XXX Audio port failure 080-000-XXX Game Port interface Test Passed 080-XXX-XXX Game Port interface Error 080-195-XXX Game Port interface Test aborted by user 080-196-XXX Game Port interface test halt, error threshold exceeded 080-197-XXX Game Port interface test warning...
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Diagnostic Error Code 086-196-XXX Mouse Port interface test halt, error threshold exceeded 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX Mouse Port interface test failed, cause unknown 089-000-XXX Microprocessor Test Passed 089-XXX-XXX Microprocessor failure 089-195-XXX Microprocessor Test aborted by user 089-196-XXX Microprocessor test halt, error threshold...
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Diagnostic Error Code 170-195-XXX Voltage Sensor(s) Test aborted by user 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 170-197-XXX Voltage Sensor(s) test warning 170-198-XXX Voltage Sensor(s) test aborted 170-199-XXX Voltage Sensor(s) test failed, cause unknown 170-250-XXX 170-251-XXX Voltage Sensor(s) Voltage limit error 170-254-XXX Voltage Sensor(s) Voltage Regulator Module error...
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Diagnostic Error Code 175-199-XXX Thermal Sensor(s) test failed, cause unknown 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 185-000-XXX Asset Security Test Passed 185-XXX-XXX Asset Security failure 185-278-XXX Asset Security Chassis Intrusion 201-000-XXX System Memory Test Passed 201-XXX-XXX System Memory error 202-000-XXX System Cache Test Passed 202-XXX-XXX System Cache error...
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Diagnostic Error Code 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 220-XXX-XXX Hi-Capacity Cartridge Drive error 301-XXX-XXX Keyboard error 301-000-XXX Keyboard Test Passed 302-000-XXX Mouse Test Passed 302-XXX-XXX Mouse error 303-000-XXX Joystick Test Passed 303-XXX-XXX Joystick error 305-000-XXX Monitor DDC Test Passed...
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Use the following table to diagnose beep symptoms. Beep Symptom 1-1-3 CMOS read-write error 1-2-2-3 ROM BIOS check error 1-2-1 Programmable Interval Timer failed...
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Beep Symptom 2-2-4 CMOS configuration info validation failed 2-3-1 Screen initialization failed 2-3-2 Screen memory failed 2-3-3 Screen retrace failed 1-2 Search for video ROM failed All other beep code sequences Continuous beep Repeating short beeps FRU/Action 1. Battery 2. System Board 1.
No-beep symptoms Symptom/Error No beep during POST but computer works correctly. No beep during POST. Hardware Maintenance Manual FRU/Action 1. System Board 1. See “Undetermined problems” on page 108. 2. System Board 3. Memory Module 4. Any Adapter or Device 5.
To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21). 2. Set Power-On Self-Test to Enhanced.
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(all machine types)” on page 3. System Board 1. Run Setup. Check System Summary menu for memory size change. (See Chapter 5, “IBM Setup Utility program,” on page 21.) 2. Run the Extended Memory Diagnostic tests 1. Run Flash Recovery using Boot Block.
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1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board 1. C2 Security 1. Run Setup. See Chapter 5, “IBM Setup Utility program,” on page 21. 2. System Board 1. Covers were removed from the computer 1.
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3. System Board 1. Unsupported Memory 1. L2 Cache Memory 2. System Board 1. Run Setup. Check System Summary menu for memory. (See Chapter 5, “IBM Setup Utility program,” on page 21.) 2. Run the Extended Memory Diagnostic tests. 1. Keyboard 2.
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POST Error Code 662 Configuration Change has occurred Not listed above Math coprocessor configuration error Not listed above Parallel port configuration error 1047 107X Check SCSI terminator installation 1101 Serial connector error, possible system board failure 1101, 1102, 1106, 1108, 1109 1107 1102 Card selected feedback error...
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1. SDLC Adapter 1. Run FDISK to ensure at least one active partition is set active 1. 36/38 Workstation Adapter 1. Run Setup. (See Chapter 5, “IBM Setup Utility program,” on page 21.) 1. Hard Disk Drive 2. System Board 3.
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POST Error Code 1800 PCI/PnP Error! No Hardware Interrupt Available 1801 PCI/PnP Error! No Space Available to Shadow ROM 1802 PCI/PnP Error! Not Enough I/O Space Available 1803 PCI/PnP Error! Not Enough Memory Space Available 1804 PCI/PnP Error! Not Enough Real Memory Space Available 1805 PCI/PnP Error! Adapter ROM Checksum Error...
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POST Error Code 2462 Video memory configuration error 4611, 4630 4612, 4613, 4640, 4641 4650 46XX Not listed above 5600 5962 An IDE device (other than hard drive) configuration error 62XX 63XX 64XX 71XX 74XX 76XX 78XX 79XX 80XX 84XX 8601, 8602 8603, 8604 Pointing Device Error Hardware Maintenance Manual...
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3. External DAA (if installed) 4. Modem 1. Run Diagnostics and verify the correct operation of the modem slot 2. Modem 1. Diagnostics detected a non-IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem 1.
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POST Error Code 101XX Not listed above 10450, 10451, 10490, 10491, 10492, 10499 Read/write error 10452 Seek test error 10453 Wrong drive type? 10454 Sector buffer test error 10455, 10456 Controller error 10459 Drive diagnostic command error 10461 Drive format error 10462 Controller seek error 10464...
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POST Error Code 10635 10651, 10660 106XX Not listed above 107XX 109XX Check the adapter cables 112XX This adapter does not have cache 119XX 121XX 136XX 137XX 141XX 143XX 14710, 14711 148XX 14901, 14902, 1491X, 14922 FRU/Action 1. Power-off computer, wait ten seconds then power-on the computer 2.
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POST Error Code 14932 161XX 164XX 16500 16520, 16540 166XX, 167XX 18001 to 18029 18031 to 18039 185XXXX 20001 to 20003 20004 20005 to 20010 200XX Not listed above 20101 to 20103 20104 Hardware Maintenance Manual FRU/Action 1. External Display 2.
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POST Error Code 20105 to 20110 Image Adapter/A Memory Test failure indicated by graphic of adapter 206XX 208XX Verify there are no duplicate SCSI ID settings on the same bus. 210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown Tape Drive amber LED remains on Tape Drive green ″in use″...
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1. ServerGuard Adapter 2. System Board 3. Riser card 1. ServerGuard Adapter 1. Remove redundant adapters, run the IBM Setup Utility program, then retest. 1. WMSELF.DGS diagnostics file is missing 2. WMSELF.DGS diagnostics file is incorrect 1. 3V Lithium Backup Battery 2.
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POST Error Code 27880 to 27889 999030X Hard disk reset failure FRU/Action 1. External FRU (Speaker, Microphone) 1. Possible hard disk drive problem; see “Hard disk drive boot error” on page Chapter 7. Symptom-to-FRU Index...
2. Ensure that the operating system settings are set to enable Wake on LAN 3. Ensure Wake On LAN feature is enabled in the IBM Setup Utility program. See Chapter 5, “IBM Setup Utility program,” on page 21). 4. Ensure network administrator is using correct MAC address 5.
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Message/Symptom ″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. Intensity or color varies from left to right of characters and color bars No power or fan not running Non-system disk or disk error-type message with a known-good diagnostic diskette.
1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d.
Administrator Password v Operating System Password Power-on and Administrator passwords are set in the Setup Utility program. See Chapter 5, “IBM Setup Utility program,” on page 21 for information about running the Setup Utility. Power-on password A power-on password denies access to the computer by an unauthorized user when the computer is powered on.
IBM Setup Utility program. Administrator password control The Administrator password is set in the IBM Setup Utility program. Refer to Chapter 5, “IBM Setup Utility program,” on page 21. Operating system password An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated.
BIOS. v Current Level BIOS information – Run the IBM Setup Utility program to determine the level of BIOS installed. v Sources for determining the latest level BIOS available 1. IBM PC support web site http://www.ibm.com/pc/support/...
8. From your browser, Click Back to return to the list of files. Carefully follow the printed instructions to download, extract, and install the update. Recovering from a POST/BIOS update failure Attention: If an interruption occurs during a Flash/BIOS upgrade, the BIOS might be left in an unusable state.
Setting Automatic Hardware Power Management features 1. Start the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 21). 2. Select Power Management from the IBM Setup Utility program menu.
Note: This does not apply to SCSI drives. 8. Press Esc twice to return to the IBM Setup Utility program menu. 9. Before you exit from the program, select Save Settings from the IBM Setup Utility program menu. 10. To exit from the IBM Setup Utility program, press Esc and follow the instructions on the screen.
Help Center call. 5. Create Recovery/Repair Diskette (Disk to Disk Solution Only) Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk. 6. Recovery CD In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset.
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The FRUs listed in the following table are not illustrated. Cable, FDD (all models) Cable, audio (all models) Cable, IDE (ATA66 1 drop) (all models) Cable, IDE (ATA66 2 drop) (all models) Planar shield (all models) Dual USB 1.1 cable (top channel) (all models) Audio cable assembly (ATA) (all models) Front panel label kit (all models) Access panel (all models)
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2296 Windows XP Home Recovery CDs US (models 62A 42A 64H) SC (models 61C 41C 43C 64C 81C 83C) TW (model 63V) HK (model 64B) 2296 Keyboards RAK III Lite US English (models 61C 62A 41C 42A 43C 64C 64H 67C 81C 68C 69C 82C 83C) Chinese/US (models 63V 64B) Power Cord (model 42A) Power Cord (model 42A)
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The FRUs listed in the following table are not illustrated. HDD mounting bracket assembly (all models) Bezel kit (all models) Cable, FDD (all models) Cable, dual USB 2 (all models) Cable, ATA 66 1-drop (all models) Cable, secondary IDE (all models) Cable, FDD (all models) Cable, serial port (all models) Control panel (power switch) (all models)
8316 Windows XP Pro Recovery CDs JP (model 11J) 8316 Keyboards (Standard PS/2 Black) Japanese (model 11J) 8316 Keyboards RAK III Lite Chinese/US (model 63B) Power Cord (model 11J) Power Cord (model 63B) Machine Type 8434 Item # Chassis assembly (all models) 8316 Power Cords 8434 FRUs FRU#...
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese...
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CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
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CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
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5. LIGUE os dispositivos. CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
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Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:...
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fonte de energia elétrica. CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual...
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Chapter 10. Related service information...
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ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
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Pour la mise au rebut, reportez-vous à la réglementation en vigueur. ATTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
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courant. ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information...
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4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
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Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen.
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werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual...
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5. ACCENDERE le unità. ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
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Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. ATTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto segue: v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può determinare l’esposizione a radiazioni laser pericolose.
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siano scollegati dalla sorgente di alimentazione. ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Chapter 10. Related service information...
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PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
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v Calentarla a una temperatura que supere los 100°C (212°F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el reglamento o la legislaciín local. PRECAUCIÓN: Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias siguientes: v No retire las cubiertas.
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El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
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