Acd Supervisor Login/Logout - Vodavi Station User Manual

ACD/UCD
To change the display to a different group:
Dial the ACD Supervisor Display code [577] on the dial pad,
followed by the ACD group you want to observe,
-or-
Press the preprogrammed flexible button.

ACD Supervisor Login/Logout

To log in to an ACD group:
1. Dial LOGIN CODE [576] on the dial pad, followed by the
desired ACD group number (5XX),
-or-
Press the preprogrammed LOGIN flexible button. (Flexible
button must have [576]+[5XX] programmed onto it.)
2. Enter your 4-digit SUPERVISOR ID code (0000-9999).
The LOGIN flexible button LED will light steady and a
confirmation tone will sound to verify the login process.
If active, an ACD login event will also be sent to the ACD
Events Trace port.
If the login sequence was started in the handsfree
mode, the ON/OFF LED will extinguish.
To log out of an ACD group:
Dial LOGOUT CODE [575] on the dial pad, followed by the
appropriate ACD group number (5XX),
-or-
Press the preprogrammed LOGIN/LOGOUT flexible button,
the LED will extinguish.
ACD Supervisor Log-in LED only lights for ACD
group assigned to that button.
The same flexible button can be used to toggle the
Login/Logout feature.
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