Help - BT DIVERSE 5450 User Manual

Help

Try these solutions to the most common problems.
Problem
Handset not registering.
You have forgotten your base
station PIN number.
No display.
Nothing happens when you press
any button.
No connection between handset
and base station.
Handset on the base does not
charge.
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BT Diverse 5450 ~ 6th Edition ~ 29th August '03 ~ 5199
Possible cause
The base is not powered.
There are no batteries in the
handset.
You have changed the PIN.
The handset is switched off.
The batteries may be flat.
Keyguard may be switched on.
Are you out of range of the base
station.
Handset is not registered.
Base station is not switched on.
Is another handset using the line
for a long time?
Is the handset placed on the base
properly?
Are the batteries in correctly?
BT Diverse Helpline – 08457 908 070
Solution
Make sure that the power supply
is plugged in at the base and
switched on. Make sure that the
rechargeable batteries (included)
are fitted in the handset correctly.
Switch the handset off and then
back on again, place the handset
on to the base again and leave
for approx. 1 minute to try
registering again.
If this is still unsuccessful, then try a
manual registration (see page 77).
Try entering the default PIN (0000).
If you have changed the PIN and
cannot remember the number you
will need to contact the BT Diverse
Helpline on 08457 908070.
Hold down RED PHONE for
1 second.
Charge or replace the batteries.
Hold down the # button for
1 or 2 seconds.
Move closer to the base station.
Register the handset.
Check the mains power is connected
correctly.
Maximum charging power is only
possible when no calls are being made.
Make sure that the handset is placed
on the base or in the charger correctly.
You will hear a confirmation tone.
Check that you have put the batteries
in the right way, you will hear a
confirmation tone.