Avaya IP500 User Manual page 4

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REDIAL
CALLER ID
HOLD
TRANSFER
TRANSFERRING
CALLS OFFSITE
V11
Last Number Redial
• Without lifting the handset, Press Redial Twice, then lift handset
OR
Scroll through the last 10 numbers dialed:
• Press Redial
• Press Arrow Keys to scroll through the last 10 numbers
• Press the soft key beside the number on the screen to dial
The log can store up to 48 entries for both incoming & outgoing caller ID.
NOTE: This must be activated by your service provider e.g. Telstra
Press the second Soft Key for Log on the menu on the screen
Then Press the Soft Key for one of the following options:
-
Missed Calls
-
Incoming Answered Calls
-
Outgoing Calls
-
More to display a second menu for All Calls
Press the arrows to display further pages of entries
Press the Soft Key option to Call, Delete, Save or Done/Exit to exit.
To place an outside call on Hold:
• Press the HOLD button
The symbol will change next to the call appearance key
To pick up the outside call again:
• Press the Call Appearance Key next to the screen
To transfer an incoming call to another extension:
• Press Transfer
• Dial Extension number
• Announce call
• Press the Transfer key again
• Hang Up
• Whilst on the first call press Transfer
• Dial the offsite/external telephone number
• Announce the call
• Press Transfer then hang up
4

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