Troubleshooting - Lorex LIVE LW2710 Series Instruction Manual

Troubleshooting

Problem
There is no picture from a Camera.
There is Interference with the
Camera Picture.
The picture is dropping
The Picture is or has become Choppy
The Picture appears to be grainy/
distorted
The Picture is white
"Er" appears on the on-screen
display
The buttons on the receiver don't
work
The 1, 2, 3, & 4 buttons do not change
channels
• Check power to the Camera. Make sure the adapter is plugged in and
the red LED light on the power adapter is on
• Make sure that the Cameras and Receiver are both ON.
• Make sure that the camera is in range of the Receiver.
• Make sure that each camera is within range, and that there are no
large obstructions or interference
• Try repositioning the camera, receiver or both to improve the
reception.
• Move the camera closer to the receiver.
• Try repositioning the camera, receiver or both to improve the reception
• The picture may become choppy when experiencing a lower frame
rate (i.e. 10 frames per second vs. a higher 20 frames per second).
• Try moving the camera closer to the receiver.
• Remove obstructions between the Receiver and Camera
• Try switching to QVGA mode. Resolution will be reduced but video
frame rate will increase
• When using with large screen TV/Monitor (especially high-definition
televisions), the picture might be grainy as the camera limits video
resolution to VGA (640x480 pixels). This is not a product defect.
• For best performance use with TV/Monitor PIP (Picture in Picture)
function. Check your TV/Monitor product manual to see if this feature
is available on your TV/Monitor
• View video on a smaller screen TV/Monitor
• Consider increasing the range of the wireless signal with an accessory
antenna (page 34)
• Common situation know as "washout" or "whitewash" where a strong
light source is pointed at the camera lens. The camera lens IS NOT
harmed during a whitewash.
• DO NOT point your camera towards a light source
• The system has encountered an error with the SD card. Power off the
receiver, remove then re-insert the SD card, and then power the
receiver back on
• If "Er" still appears on the OSD, format the SD card
• The Lock may be engaged. On the right panel of the receiver, slide the
lock away from the SD card slot
• If the lock is disengaged but the buttons still do not function, power
the receiver off then power it back on
• The 1, 2, 3, and 4 buttons jump to their respective channels while in
Quad Mode; press the CHANNEL-M button on the remote control or
the receiver to change channels manually
Solution
Troubleshooting
57