Lorex LIVE LW2710 Series Instruction Manual

Lorex LIVE LW2710 Series Instruction Manual

Digital wireless video monitoring & recording system
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Digital Wireless Video Monitoring & Recording System
Instruction Manual
English Version 3.0
www.lorextechnology.com
LW2710 / LW2910 Series
Copyright © 2012 Lorex Technology Inc.

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Summary of Contents for Lorex LIVE LW2710 Series

  • Page 1 Digital Wireless Video Monitoring & Recording System Instruction Manual English Version 3.0 www.lorextechnology.com LW2710 / LW2910 Series Copyright © 2012 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the Lorex wireless video monitoring system. This manual refers to the following models: • LW2710 Series (7‘‘ wireless monitoring system) • LW2910 Series (9‘‘ wireless monitoring system) To learn more about this product and to learn about our complete range of accessory products, please visit our website at: www.lorextechnology.com...
  • Page 3: Need Help

    For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
  • Page 4 NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Cerciórese de por favor colocar su producto en www. Veuillez veiller à enregistrer votre produit à www.lorex- lorexcctv.com/registration para recibir actualizaciones y cctv.com/registration pour recevoir des mises à jour et la información del producto...
  • Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT POURRAIT EXIGER UNE INSTAL- STALACIÓN PROFESIONAL LATION PROFESSIONNELLE LOREX S’ENGAGE À SATISFAIRE VOS BE- LOREX SE COMPROMETE A SATISFACER SOINS SÉCURITAIRES SUS NECESIDADES EN SEGURIDAD • Veuillez lire le guide de démarrage rapide et le •...
  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 8 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this video provided for ventilation to ensure reliable operation equipment yourself, as opening or removing covers of the product and to protect it from overheating. may expose you to dangerous voltage or other These openings must not be blocked or covered.
  • Page 9 WARNING This product contains a button battery. If swallowed, it could cause severe injury or death in just two hours. Seek medical attention immediately. STRANGULATION HAZARD: Infants have STRANGLED in power cords. Keep power cords more than 3 feet away from cribs, bassinets, play yards, and other safe sleep environments for infants. NOTICES FCC Notice: Industry Canada Notice:...
  • Page 10 Features LCD Receiver Features • Connect the monitor to a computer to view from anywhere in the world using Skype™* • Simple installation. No video cables required ready for basic remote connectivity* • Integrated digital video recorder, SD™ memory card included •...
  • Page 11: Table Of Contents

    Table of Contents Getting Started ..........1 LCD Monitor/ Receiver overview .
  • Page 12 Appendix E: Deleting Video Files on the System ....36 Appendix F: Estimated Recording Times on SD Cards ....37 Appendix G: Power Failure Indicator .
  • Page 13: Getting Started

    Getting Started The system includes the following components: Two way audio LCD monitor / Remote Control outdoor camera* Wireless receiver* Audio/video cable SD Memory card** Power adapter(s) for receiver and camera(s)* Wireless antennas (for Table top stand Camera Under the counter camera and receiver)* mounting mounting kit...
  • Page 14: Lcd Monitor/ Receiver Overview

    LCD Monitor/ Receiver overview Wireless Antenna: Position the antenna as needed for best reception. Wall Hanger: Use hole to hang the LCD Receiver like a picture frame. Mounting Hole: Attach the included under-the-counter mount to mount the LCD Receiver underneath a counter/cupboard, wall, or ceiling. Speaker: Speaker for two-way audio.
  • Page 15: Camera Overview

    Using the Joystick to change channels To change channels during Quad mode: Move UP to view camera 1, RIGHT (2) to view camera 2, DOWN (3) to view camera 3, and LEFT (4) to view camera 4; move UP/DOWN/LEFT/RIGHT to navigate menus; press the joystick to confirm menu selections.
  • Page 16: Remote Control

    Getting Started Remote Control 1 / /  : Move menu cursor UP; change time settings; start/pause playback; jump to camera 1 while in Quad Mode. Enter: Confirm menu selections.  : Move menu cursor LEFT; rewind playback; jump to camera 4 while in Quad Mode;...
  • Page 17: Installing The Camera

    Installing the camera Installing the camera Before you install the camera, plan where and how it will be positioned, and where you will route the cable that connects the camera to the power adapter. • Before starting permanent installation, verify its performance by observing the image on a monitor when camera is positioned in the same location/position where it will be permanently installed •...
  • Page 18 Installing the camera Twist the antenna clockwise onto the antenna port on the side of the camera. Connect antenna Attach the camera to the mounting stand. Adjust the angle of the camera until the desired view is set. Tighten the thumbscrews to secure the desired camera position. Connect camera stand Tighten thumb screws Connect the black power cable extending from the camera to the cable of the power adapter;...
  • Page 19: Mounting The Lcd Receiver

    Installing the camera Mounting the LCD Receiver The LCD Receiver can be setup for use on a tabletop, or mounted to a wall or underneath a counter or cupboard. Table Mounting To table mount the receiver: Attach the Tabletop Stand to the slot on the rear panel and turn counter clockwise until you hear one "click."...
  • Page 20: Basic Setup

    Installing the camera Basic Setup Installing the antenna Twist the antenna clockwise onto the receiver’s antenna jack. NOTE: You can also connect an accessory antenna to increase the receiver range. For details, see “Appendix D: Strengthening the Range of the Wireless Signal” on page 34.
  • Page 21: Led Indicators On The Lcd Receiver

    Installing the camera Inserting the SD card The SD card allows you to store video footage captured by the camera. To insert the SD card: Push the SD card into the SD card slot on the LCD receiver until you hear a "click." The card will not be flush when completely inserted.
  • Page 22: Using The System

    Using the System Using the System By default, the camera included with your system is automatically paired to the wireless receiver. The camera and receiver will communicate with each other once they are powered on. Understanding the on-screen display With camera 1 properly connected and powered on, the system displays a single channel full-screen live view of the camera.
  • Page 23: About The Status Indicator

    Using the System Signal Indicator: The signal indicator shows the strength of the signal being received from the camera. The number of bars in the Signal Indicator shows the strength of the signal. One, or no bars indicates the signal is poor, and 4 bars indicate a very strong signal. The signal indicator is not shown during quad mode.
  • Page 24: Viewing Modes

    Using the System Viewing Modes There are four different viewing modes available on the system: single channel viewing, Auto Sequence Viewing Mode (view individual channels automatically in sequence), Quad mode, and Screen Saver Mode. To change viewing modes: Press the Channel A button on the remote to enable Auto Sequence Viewing Mode and switch automatically between channels.
  • Page 25: Screen Saver Mode

    Using the System Screen saver mode Use the Screen Saver mode to conceal the fact that the LCD receiver is actually a surveillance recorder. The system comes pre-loaded with five scenic images that let the LCD receiver simulate a picture frame. When motion is detected by a camera, the LCD receiver will display the triggered camera in single channel full-screen.
  • Page 26: Motion Detection

    Using the System Motion Detection With the Screen Saver activated, motion detection is enabled on the system. When motion is detected by one of the cameras, the LCD receiver will display the triggered camera in single-channel full-screen, and the motion alarm will beep, but the system will not record. When the motion trigger is finished, the system will return to Screen Saver mode.
  • Page 27: Setting The Time

    Using the System Setting the time It is highly recommended to set the time on the system prior to recording. You need to set correct date and time in order to use Schedule Recording. For more details, see “Motion recording” on page 19. To set the time: From the Main Menu, select Setting and press the Enter button on the remote.
  • Page 28: Recording

    Recording Recording Three recording modes are available on the system: Manual Recording, Schedule Recording, and Motion Recording. NOTE: The system can record video to an SD card one channel at a time. Prerequisites An SD card must be inserted in the wireless receiver in order to record. You should always format the SD card prior to initial recording.
  • Page 29: Manual Recording

    Recording Manual Recording Schedule Recording Manual Recording allows you to manually start/stop recording from one channel at a time. You cannot record while in Quad mode. You can also record while in Zoom mode. For details on using Zoom, see “Zoom”...
  • Page 30: Stopping Schedule Recording

    Recording NOTE: You cannot enable Schedule Stopping Schedule Recording Recording if the system is in When the Stop Time arrives, the system Quad Mode. stops recording. If necessary, you can stop Schedule Recording manually. Step 2 of 2: Enable schedule recording Disable ALL RECORDING on the system: To stop Schedule Recording: •...
  • Page 31: Motion Recording

    Recording Motion recording remote. When motion is detected, the system will display the triggered camera Use Motion Recording to have the on-screen. When motion recording is over, system only record when motion is Auto Sequence Viewing Mode will continue detected by one of the cameras. The as normal.
  • Page 32: Viewing Recorded Video

    Recording Viewing Recorded Video Tip: Press LEFT and RIGHT to change pages With video recorded on the SD card, you to find video files quickly. can open the File menu to playback the video files. Controlling Playback ATTENTION Once the file begins playing, use the All recording must be stopped on buttons on the remote control or the system prior to playing back...
  • Page 33 Recording Viewing Video Directly From the SD Card ATTENTION You can view the saved video files on Additional codecs are required if attempting to your computer (PC or Mac) by using an view AVI files in QuickTime. VLC Player is recommended for viewing AVI files on a Mac.
  • Page 34: Using The Intercom

    Recording Using the Intercom Two-Way Audio Volume Use the Intercom feature for two-way The two-way audio volume is different communication between the LCD from the alarm/buzzer volume found in receiver and the camera. Talk the the Main Menu (Main person at the camera from behind Menu>Settings>Alarm Volume).
  • Page 35: Using The Main Menu

    Using the Main Menu To enable/disable cameras: From the Main Menu, select Camera On/ Off and press the Enter button on the Using the Main Menu remote. Select the desired camera and press Use the Main Menu to configure camera RIGHT/LEFT to select On or Off.
  • Page 36: Schedule Record

    Using the Main Menu Quality To change the motion recording time: From the Main Menu select Record and press the Enter button on the remote. From the Record menu select Trigger Record and press the Enter button on the remote. Select 5 seconds, 15 Seconds, or 30 Seconds and press the Enter button.
  • Page 37: Pairing

    Using the Main Menu NOTE: You need to press RIGHT to move Press the Menu button until all menu the cursor from Start Time to windows are closed. Stop Time. NOTE: If you do not enable Overwrite, Press the Enter button on the remote to the system will prompt you when save your schedule.
  • Page 38: Settings

    Using the Main Menu Press MENU on the wireless receiver or Settings remote control. Use the Settings menu to set the system time, change display options, and From the Main Menu, select Pairing and format the SD card. press the Enter button on the remote. Select Camera 2, Camera 3, or Camera 4 and press the Enter button on the remote.
  • Page 39 Using the Main Menu Date & Time Brightness Use the Date & Time menu to set the Use the Brightness menu to adjust the time and date on the system. You must brightness level of the LCD screen. set the date and time in order to use Schedule Recording.
  • Page 40: Alarm Volume

    Using the Main Menu AV Out From the Settings menu, select Screen Saver and press the Enter button on the Use the AV out menu to select the TV remote. system for the wireless receiver. From the Screen Saver menu, select None (black) or Picture 1~5 and press the Enter button on the remote.
  • Page 41 Using the Main Menu From the Settings menu, select Alarm Press the MENU button until all menu Volume and press the Enter button on the windows are closed. The selected camera remote. will be shown on the main display in 2X zoom.
  • Page 42: Factory Reset

    Using the Main Menu Format Factory Reset Use the Format menu to format the SD Use the Factory Reset menu to restore card. It is highly recommended to the system to factory settings. format the SD card prior to initial NOTE: Restore factory settings DOES recording.
  • Page 43: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications General Description Specification Transmission Frequency ISM 2,400~2,483.5 MHz Transmission Power 14dBm Unobstructed Effective Range 450ft / 150 m (line of sight) Spread Spectrum FHSS Modulation Mode GFSK Operating Temperature 14 ~ 122° Fahrenheit / -10 ~ +50° Celsius Operating Humidity <...
  • Page 44: Appendix B: About Digital Wireless Technology

    Appendix B: About Digital Wireless Technology Appendix B: About Digital Wireless Technology The Digital Wireless signal transmission type used by receiver is also known as FHSS -Frequency Hopping Spread Spectrum. This type of signal is highly resistant to deliberate jamming as it generates a channel hopping sequence using an algorithm generated by the receiver system.
  • Page 45: Appendix C: Adding Cameras

    Appendix C: Adding Cameras Appendix C: Adding Cameras The system comes with camera(s) that have already been paired to the LCD receiver. The Pairing Function assigns each camera to a different channel on the wireless receiver (up to four (4) cameras), and is necessary for configuring additional cameras. NOTE: To order additional cameras, order part number LW2711AC1.
  • Page 46: Appendix D: Strengthening The Range Of The Wireless Signal

    Appendix D: Strengthening the Range of the Wireless Signal Appendix D: Strengthening the Range of the Wireless Signal DISCLAIMER: Certain accessories are not available in all markets. There are several ways to boost your wireless signal as well as options to help you extend the range of the wireless signal.
  • Page 47: 2.4 Ghz Directional Wireless Panel Antenna

    Appendix D: Strengthening the Range of the Wireless Signal 2.4 GHZ Directional Wireless Panel Antenna Use the 2.4GHz Directional Wireless Panel Antenna (model #: ACCANTD9) to focus a wireless signal onto one specific camera in order to increase range of transmission (clear line-of-sight between the camera and the antenna is required).
  • Page 48: Appendix E: Deleting Video Files On The System

    Appendix E: Deleting Video Files on the System Appendix E: Deleting Video Files on the System You can delete video files on the SD card directly on the system. Deleting files if you need to clear space on the SD card (if Overwrite is disabled), or for your own file management purposes.
  • Page 49: Appendix F: Estimated Recording Times On Sd Cards

    Appendix F: Estimated Recording Times on SD Cards Appendix F: Estimated Recording Times on SD Cards Use the table below to help you estimate the recording times on various sizes of SD cards. Times shown are in hours, minutes, and seconds. NOTE: The system is compatible with SD High Capacity (SDHC) cards, minimum Class 2.
  • Page 50: Appendix G: Power Failure Indicator

    Appendix G: Power Failure Indicator Appendix G: Power Failure Indicator A power failure may interrupt recording modes on the system. After power is restored, the following will occur: • The system will restart in Auto Sequence Mode + Motion Recording - this ensures that some form of recording will be immediately active on the system.
  • Page 51: Appendix H: Viewing Your Camera Remotely Using Skype On A Pc

    Appendix H: Viewing your camera remotely using Skype on a PC Appendix H: Viewing your camera remotely using Skype on a PC Connecting to your video monitor through Skype is a convenient and free* method to view your camera from anywhere with an internet connection. NOTE: When remotely connecting to your video monitor using Skype, recording is disabled.
  • Page 52: Connecting To Skype On A Pc

    You will need to install the camera drivers located on the software CD (included). To install the camera drivers: Insert the software CD into the computer. An autoplay window opens. Click Run Lorex.exe. Run Lorex.exe Click the USB Driver button, then click USB Driver.
  • Page 53 Appendix H: Viewing your camera remotely using Skype on a PC Double-click the Usbdriver icon ( ) on your desktop. Follow the on-screen instructions to complete the driver installation. Step 2 of 5: Connecting the video monitor to the PC Turn on the camera first, then the video monitor.
  • Page 54 Launch Skype. If you are connected to Skype, click Skype>Sign Out. From the Skype Login window, click Don’t have a Skype name? Click "Don’t have a Skype name?" Follow the on-screen instructions to create a new camera account (i.e. Lorex Camera) or an account for yourself (i.e. Tom Smith).
  • Page 55 Appendix H: Viewing your camera remotely using Skype on a PC Upon login, click the See my video button to confirm that Skype detects the camera. See my video Click the Close button to exit. Live video Close button NOTE: If you do not see the "See my video" button, click Tools>Options>Video Settings. Make sure you can see video in the window.
  • Page 56 Appendix H: Viewing your camera remotely using Skype on a PC Click on Tools>Options. Options Click the Calls button ( Click the Show advanced options button. Show advanced options Select the "Answer incoming calls automatically" checkbox and the "Start my video automatically when I am in a call"...
  • Page 57 Appendix H: Viewing your camera remotely using Skype on a PC Step 4 of 5: Send a contact request Next, you have to send a friend request to your personal account (i.e. Tom Smith). Click the Add a contact button ( Add a contact Search for the name of your personal account (i.e.
  • Page 58 Click the Add to Contacts button to add the camera to your contact list. From the contact list, right-click on your camera’s account name (i.e. Lorex Camera), and click Call. • The video call begins automatically.
  • Page 59: If You Do Not Have A Skype Account

    Appendix H: Viewing your camera remotely using Skype on a PC If you do not have a Skype account Create your personal account first (i.e. Tom Smith), then create a second account for your camera (i.e. Lorex Camera). Create a personal account (i.e. Tom Smith): www.skype.com Go to , and click on Join Skype.
  • Page 60: Changing The Camera That Will Be Shown On Skype

    Appendix H: Viewing your camera remotely using Skype on a PC For your convenience, write down your Skype information: "Camera" Skype account  "Personal" Skype account (i.e. Lorex Camera) (i.e. Tom Smith) Skype Name: Skype Name: Password: Password: Email address used to register this...
  • Page 61: Viewing A Camera On Your Mobile Device

    Appendix H: Viewing your camera remotely using Skype on a PC Viewing a camera on your mobile device You can remotely monitor your camera on Skype on supported mobile devices. Supported Devices Skype • for iPhone v. 3.0 and above Skype for iPad •...
  • Page 62: Appendix I: Viewing Your Camera Remotely Using Skype On A Mac

    Appendix I: Viewing your camera remotely using Skype on a Mac Appendix I: Viewing your camera remotely using Skype on a Mac USB Drivers are available as a free download from www.lorextechnology.com to connect your Live SD Series device to a Mac computer for remote viewing through Skype. How it Works Your computer connects to the Skype server.
  • Page 63: Connecting To Skype On A Mac

    In order to connect to your video monitor using Skype, you will need two accounts—one for the camera (i.e. Lorex Camera) and one for yourself (i.e. Tom Smith). NOTE: The Skype illustrations and instructions below serve as a guideline only. Skype may change their website / product interface without prior notice.
  • Page 64 Appendix I: Viewing your camera remotely using Skype on a Mac If you have an existing Skype account: You have to create a separate account for your camera. Follow the instructions below. Launch Skype. If you are already connected to Skype, click File>Sign Out. Click Create New Account.
  • Page 65 Appendix I: Viewing your camera remotely using Skype on a Mac Under Camera, select Wireless Monitoring System if it is not already selected. You will see live video from your camera if your device is connected. • If the video area is black, check to see if your camera is on and is paired to Channel 1. Also check to make sure your video monitor or receiver is connected to your computer.
  • Page 66 Appendix I: Viewing your camera remotely using Skype on a Mac Under Allow calls from, select Contacts. This will prevent the device from accepting Skype calls from anyone who is not in the contact list for its account. Privacy tab Allow calls from Contacts NOTE: You may also select Anyone, which will allow anyone with a Skype account to call...
  • Page 67 Appendix I: Viewing your camera remotely using Skype on a Mac Under Add Contact, enter the Skype account name (i.e. Tom Smith) or email address for your personal Skype account. Click Find. Your personal Skype account should appear below the search bar.
  • Page 68 Appendix I: Viewing your camera remotely using Skype on a Mac If you do not have an existing Skype account... Create your personal account first (i.e. Tom Smith), then create a second account for your camera (i.e. Lorex Camera). Go to www.skype.com, and click on Join Skype. Join Skype Click Create Account.
  • Page 69: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution There is no picture from a Camera. • Check power to the Camera. Make sure the adapter is plugged in and the red LED light on the power adapter is on • Make sure that the Cameras and Receiver are both ON. •...
  • Page 70: Frequently Asked Questions

    Frequently Asked Questions Frequently Asked Questions General Questions Q: Why can't I open the main menu, change viewing mode, access recordings, or access any other options while in recording mode? A: In order to perform any changes on the system while in recording mode, you will need to stop recording.
  • Page 71 Frequently Asked Questions NOTE: The flashing icon appears ONLY if the system was actively recording when the power failure occurred. The flashing icon will disappear when you press buttons on the receiver or remote. NOTE: If a power failure occurs during recording, you may lose video recorded within ten minutes of occurrence of the power failure if set to Manual or Scheduled Recording Q: What is the maximum distance I can have between the camera and the receiver? A: Typically 450 feet (137 m) with a clear line of sight in open space, or approximately 150...
  • Page 72: Privacy

    Frequently Asked Questions Screen Saver (Picture Frame Simulation) Q: Can I upload my own pictures onto the LCD receiver? A: The receiver does not offer the ability to upload your own pictures/videos. It only displays the pre-loaded images (five scenery images). Q: Can I set the LCD receiver to play the pre-loaded images in a slideshow? A: The LCD receiver will only display the pre-loaded image selected in the OSD menu.
  • Page 73 Frequently Asked Questions Q: Why can't I access the main menu while I'm in Quad Mode? A: You must exit Quad Mode before you can access the main menu. Simply press Quad on the remote control to exit. Q: Why isn't scheduled recording starting? •...
  • Page 74: Viewing A/V Output

    Frequently Asked Questions Viewing A/V Output Q: I connected the A/V output cable to my TV. How do I get the image to appear on the TV? A: You need to press the AV button on the remote to transfer the image from the receiver to the TV/monitor.
  • Page 75 Frequently Asked Questions Q: How can I view videos on my computer? A: Remove the memory card from the monitor and insert it into a compatible SD card reader. If you are using a PC: • A window will pop-up asking you whether you would like to browse files on the memory card or launch Windows Media Player™.
  • Page 76 Frequently Asked Questions...
  • Page 80 LW2710/LW2910 SERIES Ver sion 3.0 www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.

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