Oki C831n User Manual page 111

Symptom
The printer does An error is displayed on the panel.
not start printing.
The Ethernet or USB cable is
unplugged.
Something is wrong with the
Ethernet or USB cable.
The printer does not support your
Ethernet or USB cable.
Something may be wrong with the
printing function.
The interface is disabled.
The printer driver of the printer is
not selected.
The specified port of the printer
driver is wrong.
The display screen The printer is in the sleep mode.
is blank.
Print data is not The Ethernet or USB cable is broken. Connect a new cable.
transmitted to the
The time-out period set on the
printer.
computer has passed.
There is an The printer is tilted.
abnormal sound.
There is a piece of paper or foreign
object inside the printer.
The top cover is open.
There is a buzzing The printer is printing on the heavy
sound. or thin paper when the temperature
inside is high.
It takes a while to The printer is warming up from the
start printing. power save or sleep mode.
The printer may be cleaning the
image drum.
The printer is adjusting the
temperature of the fuser unit.
The printer is processing data from
another interface.
A print job has As a result of processing print jobs
stopped in the continuously for a long time, the
middle of the inside the printer has become hot.
printing process. The printer is cooling off.
As a result of processing print jobs
continuously for a long time, the
temperature in the printer inside
has become too high. The printer is
cooling off.
When the print processing is
overloaded by printing with the WSD
port, a computer may stop sending.
Memory is A printer is short on memory
insufficient. because print data is too large.
Point to check
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Remedy
Check the error code and follow the
on-screen instructions.
Plug in the Ethernet or USB cable
firmly.
Use another Ethernet or USB cable.
● Use a USB 2.0 compatible cable.
● Use an Ethernet 10BASE-T
/100BASE-TX compatible cable.
Press the <ENTER> button and
select [Print Information] >
[Configuration] and then print the
contents of the settings to check the
printing function.
Press the <ENTER> button and
select [Admin Setup] > [Network
Setup] and enable the interface you
are using.
Set the printer driver of the printer
as the default printer.
Specify the port the Ethernet or USB
cable is connected to.
Check if the <POWER SAVE>
button lights up and press the
<POWER SAVE> button to activate
the printer.
Set a longer time-out period.
Place the printer on a flat surface.
Check the inside of the printer and
remove any objects.
Close the top cover.
This is not a malfunction. You can
proceed with the operation.
Press the <ENTER> button
and select [Admin Setup] >
[Power Setup] > [Power Save]/
[Sleep] and disable both modes.
Wait for a while.
Wait for a while.
Wait until the process finishes.
Wait for a while.
When the fuser unit becomes cooler,
printing restarts automatically.
Wait for a while.
When the printer becomes cooler,
printing restarts automatically.
Retry to send data on a computer. If
the error is not resolved, use other
network port.
Reduce print data with a printer
driver.
Other Issues
Reference
page 98
page 32,
page 52
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page 22
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