Print Quality Problems - HP 1040 SERIES User Manual

Troubleshooting

Print quality problems

Problem
Light or blurred characters.
Smudged or dark characters.
Characters with white lines.
Improperly formed or misaligned
characters.
Abnormal black horizontal lines
Paper feeding problems
Problem
Paper is jammed during printing.
Paper sticks together.
Paper fails to feed.
Multiple sheets of paper feed.
Paper skews or buckles in the paper
tray.
Care and maintenance
Solution
Check ink level as described in
install a new print cartridge, see
page 56.
Make sure the print cartridge is installed correctly. To clean the
print cartridge, see
Make sure the paper is straight and unwrinkled. Let ink dry
before handling the paper. To clean the print cartridge, see
Maintain the print cartridge
If Ink Low. Install new ink cartridge is displayed,
install a new print cartridge as described in
cartridge on page 56.
Remove and reinstall the print cartridge.
Clean the print cartridge (see
page 59.)
Clean the print cartridge (see
on page 59.)
Clean the cartridge carrier (see
contacts on page 60.)
Solution
Clear paper jam as described in
page 58.
• Make sure you have fewer than 50 sheets in the paper tray.
• Humid conditions may cause some paper to stick together.
Take the paper out and fan the pages and replace.
Remove any obstructions inside the printer.
When loading paper, do not force the paper down into the
printer. If multiple sheets have caused a paper jam, clear the
paper jam. (see
The paper tray can hold up to 50 sheets. Make sure the paper
guides do not cause the paper to bow. When loading paper,
do not force it down into the machine.
68
View ink level
Replace the print cartridge
Maintain the print cartridge
on page 59.
Maintain the print cartridge
Clean the print cartridge nozzles
Clean the cartridge carrier
Paper jams during printing
Paper jams during printing
on page 55. To
on
on page 59.
Replace the print
on
on
on page 58.)