Limited Warranty Statement - Toshiba 19DV615Y Owner's Manual

LIMITED WARRANTY STATEMENT

for TOSHIBA LCD TV/DVD Combo
GENERAL TERMS
This limited express warranty ("Warranty") applies to Toshiba LCD TV / DVD Combo ("LCD TV/DVD Combo"), sold by Toshiba
(AUSTRALIA) Pty Limited ("Toshiba") through its authorised resellers and distributors, and applies only to LCD TV/DVD Combo
that is new on the date of purchase and for which you have an invoice showing proof of purchase.
Toshiba expressly warrants this LCD TV/DVD Combo to be free from operational defects in workmanship and materials for a
period described in the Warranty Period section below.
If you are in doubt as to the Warranty period relevant to your LCD TV/ DVD Combo, refer to either the Product brochure or
Toshiba's Australian Website (www.toshibaav.com.au), or contact Toshiba on 13 30 70.
This Warranty does not include remedy of failure caused by poor signal, improper setup, installation, operation, cleaning or
maintenance, accidental damage, misuse, abuse, non-Toshiba modifications to the LCD TV/DVD Combo, normal wear and tear
or display image burn or shadowing, defects advised at the time of sale, or any other event, act, default or omission outside
Toshiba's control.
WARRANTY PERIOD
Subject to the opening paragraph, and unless specified otherwise in the product brochure, Toshiba expressly warrants this LCD
TV/ DVD Combo to be free from operational defects in workmanship and materials for:
24 months from the date of purchase for home use
or,
12 months from the date of purchase for commercial use.
Remote control batteries are excluded from this Warranty being consumable items.
WHAT IS COVERED UNDER THE WARRANTY
(1) If any genuine and unaltered part within the LCD TV/DVD Combo fails during normal and proper use within the Warranty
period stated for that model, Toshiba will, at its option, either repair or exchange the faulty part, using new or refurbished
parts; or exchange the LCD TV/ DVD Combo (in both cases, for an item that is functionally equivalent to that originally
supplied, or better); or refund the cost of the LCD TV/ DVD Combo.
(2) Unless otherwise advised in writing, Toshiba will choose to repair or exchange faulty parts. Repaired or exchanged items
are warranted for the longer of the balance of the original product Warranty or 90 days.
(3) All parts removed for exchange become the property of Toshiba.
(4) This Warranty is personal to the person or organisation named on the original sales receipt (proof of purchase), and is not
transferable to a subsequent owner.
(5) You are required to deliver and pickup your LCD TV/DVD Combo to and from a Toshiba AV authorised service centre at
your expense. See "To Obtain Warranty Service" section for more detail.
(6) The targeted Warranty repair time is 5 working days in depot, subject to the AV authorised service centre's ability to
replicate the fault, and parts/ labour availability. Intermittent faults must be replicated to confirm that the fault is related to
the LCD TV/DVD Combo and covered by this Warranty.
(7) This Warranty is only valid within Australia. This Warranty is valid only for Toshiba LCD TV/DVD Combos distributed by
Toshiba, and applies only to LCD TV/DVD Combos which are new on the date of purchase and accompanied by a proof of
purchase, or evidence of supply from Toshiba.
WARRANTY START DATE
The Warranty period starts at one of the following instances, provided valid documentation can be produced to substantiate the
claim.
(1) The date of purchase from an authorised Toshiba Reseller. Your dated sales or delivery receipt, showing product code and
serial number, is your proof of purchase date.
(2) In the event that proof of purchase cannot be provided, the date which Toshiba shipped the product to the authorised
reseller will be the effective start of the warranty period (warranty entitlement).
WHAT IS NOT COVERED BY THE WARRANTY
The Warranty shall not apply to certain damages, goods or cases, including without limitation, those set out below:
(1) Limitations in technology. There are technology limitations on some of the devices used in this LCD TV/DVD Combo. These
limitations are common or are defined standards within the Home Electronics & IT Industry and are not specific to Toshiba
LCD TV/DVD Combo.
a) The DVD player may not play certain DVD movie titles due to DVD regionalisation or other security levels set by the
original title (movie) producer.
b) The DVD Player may not play certain media formats, including some recordable discs.
c) The DVD player will accumulate dust that will affect the player's performance over time. This is not a fault, but requires
routine maintenance by the user using non-abrasive cleaning media and by following the media supplier's
instructions.
d) The LCD panel/ display may present up to 6 non-conforming pixels, (bright or dark spots) representing less than
0.0004% error rate.
These cases are a limitation of technology and do not represent a defect in the LCD TV/DVD Combo. Refer to Toshiba
website, Limitation of Technology page, for more details.
62